Systemline 3 Output Music Serve, Installation & User Manual

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PAGE 3
Appendix
12.2 Trouble Shooting Guide
FAULT CAUSE SOLUTION
The Unit will not power up Mains cable is not plugged in Attach the mains cable to the rear
panel (Ensuring the unit is switched
OFF)
Mains switch on the rear of the unit
is not turned on Turn on the rear mains switch and
check for the red LED on the front
panel
CD Details are not found Ethernet cable is not installed Connect the unit to the Internet via
the ethernet port on the rear panel
Internet Radio does not play Ethernet cable is not installed Connect the unit to the Internet via
the ethernet port on the rear panel
When Networking to a PC the
location is not found Network location is incorrectly spelt Check the spelling and rescan
Network location folder is not
shared Make sure that the folder on your
PC is shared on the network
Optimise database screen is shown
when the unit is powered up Database is corrupt or incomplete Restore the Database. Refer to
Section11.4
Optimise database screen is still
shown even after database restore There is no database back up Reset the database and rescan all
content locations.
Refer to Section
11.4
There is no sound even though the
track/station details are shown You are playing on the wrong
Output Check that the output you are
listening to is the same one that is
playing
An External device is not scanned
when attached to the USB port The device may not be compatible
with plug and play USB2.0 Use a device that is listed in the
www.usb.org web site
I have album art in my library
folders but I cannot see it on the
Server NOW PLAYING screen
Album art is turned off Turn on album art. Refer to
Section 11.3
I have turned on album art but I
still see no covers on the NOW
PLAYING screen, just a blue disc
icon. You have no album art files installed
in the MUSIC LIBRARY Add the files manually or use one of
many PC applications to automate
the process.
Refer to Section 11.3
All my albums play in the wrong
order or the track that I highlight is
not the one that starts playing SHUFFLE
mode is enabled. In
this mode every playlist is played
randomly
Turn off SHUFFLE mode. Refer to
Section 6.1
My MUSIC LIBRARY seems to have
shrunk. I was browsing by genre
and then went to albums and I did
not have as many as I should You are looking at just the albums
in that genre Use the BACK button to move back
to the top level menu or press
the YELLOW button to see
all the
albums
The TV display is in black and white
or rolls vertically You are using the wrong TV format
for your country Adjust the TV Standard to PAL or
NTSC depending on your monitor’s
requirements.
Refer to Section 4.4
There is no picture on my computer
monitor TV Standard is set to PAL. Some
monitors cannot display 50Hz video
information Change the standard to 60Hz NTSC.
Refer to Section 4.4