Symantec PCANYWHERE - V12.1, User Manual

Page: 99 / 321

Configuring a remote network connection
Symantec pcAnywhere supports network connections over a LAN, WAN, or the
Internet using TCP/IP, NetBIOS, and SPX. For most network connections, you
should use TCP/IP. NetBIOS is another commonly used network protocol that is
used mostly for file and print sharing services. SPX is a Novell NetWare protocol.
Note: Symantec pcAnywhere currently does not support NetBIOS and SPX
protocols on Windows Vista.
Symantec pcAnywhere requires a user name and password for all host sessions.
To connect, the remote user must know the user name and password as well as
the IP address of the host computer.
If the host computer is connected to a network that is inside a firewall, remote
users who are outside the firewall must have a way to connect to the network
through a Remote Access Service (RAS) or virtual private network (VPN). This
information must be provided by an administrator.
In some corporate environments, a network administrator might set up a directory
server to manage information about network users and resources. If so, you can
configure pcAnywhere to use the directory service to locate the host computer.
See “Configuring a remote computer to use directory services” on page 107.
To configure a remote network connection
1 In Advanced View, on the left navigation bar, under pcAnywhere Manager,
click Remotes.
2 In the right pane, under Remotes, do one of the following:
■
To create a new connection item, on the File menu, click New Item >
Advanced.
■
To configure an existing connection item, right-click the item, and then
click Properties.
3
In the Remote Properties window, on the Connection Info tab, select one of
the following:
■
TCP/IP
■
SPX
■
NetBIOS
Symantec pcAnywhere currently does not support NetBIOS and SPX protocols
on Windows Vista.
4
Select one of the following start modes:
99 Controlling another computer remotely
Ways to set up a remote computer