Symantec PCANYWHERE - V12.1, User Manual

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Viewing the event log
The Event Log feature lets you view information about application, system, and
security events on the host computer. This feature functions like the Windows
Event Log except that the tasks are performed remotely on the host computer.
Symantec pcAnywhere lets you view the event log and save the event log files
locally in a comma-separated values (CSV) format file. You can also forward the
file to others by email if the email program that is installed on your computer
supports MAPI. An example of a MAPI-enabled email program is Microsoft Outlook.
Non-MAPI-enabled email programs might not support this feature.
Use event filtering to view only the types of events that you want to see. For
example, you can filter the log to display only the warning messages. This reduces
the amount of information that is displayed in the window and helps you quickly
find the information that you need.
To view the event log
1
In the Session Manager window, on the left navigation bar, under Session
Manager, click Remote Management.
2
Under Remote Management, click Event Log.
3
In the right pane, in the list box at the bottom of the window, select the log
that you want to view.
The System Log is displayed by default.
4
To view more information about a specific event, double-click it.
5 Select any of the following:
Saves the file on the remote computer. Save Locally
Saves and forwards the file to others by email. Send Email
Your computer must support MAPI.
To filter events
1 In the Session Manager window, on the left navigation bar, under Session
Manager, click Remote Management.
2 Under Remote Management, click Event Log.
3
In the right pane, click Filter.
4
In the Event Filter window, select only the types of information that you want
to view.
5
Click OK.
155 Supporting computers and servers remotely
What you can do during a remote management session