Symantec PCANYWHERE - V12.1, User Manual

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Supporting computers and
servers remotely
This chapter includes the following topics:
■
About Symantec pcAnywhere Remote Management tools
■
User rights requirements for remote management
■
Ways to start a remote management session
■
What you can do during a remote management session
About Symantec pcAnywhere Remote Management
tools
The Remote Management tools in Symantec pcAnywhere provide easy access to
commonly used administrator tools so that you can quickly resolve computer
problems over a remote connection. A remote management session uses less
bandwidth than a full remote control session because only data needs to be
transmitted between the host and remote computers.
Note: To use the Remote Management tools, the host and remote computers must
be running pcAnywhere 11.x or later.
User rights requirements for remote management
You must have administrator rights on the host computer to perform some remote
management tasks. The host user must be logged on to the computer with a user
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Chapter