Symantec PCANYWHERE - V12.1, User Manual

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the connection, pcAnywhere prompts you for the caller logon credentials. Once
these credentials are validated, you might be prompted by the operating system
for computer or network logon credentials, depending on how the host computer
is configured.
To start a remote management session in Symantec pcAnywhere Mobile
1
On the main Symantec pcAnywhere Mobile screen, in the connection items
list, select the connection item that you want to use to connect to the host
computer.
2
On the Properties screen, on the Host tab, check Start in remote management
mode.
3
Configure any additional connection settings that you want to use.
See “Configuring a custom connection item on your mobile device” on page 276.
4
Tap Connect.
What you can do during a remote management
session
The remote management tools in pcAnywhere Mobile let you access commonly
used administrator tools so that you can quickly resolve computer problems over
a mobile connection. A remote management session uses less bandwidth than a
full remote control session because only the data needs to be transmitted between
the host computer and the device.
Symantec pcAnywhere Mobile provides the following remote management tools:
Lets you view and control applications and processes that are running
on the host computer to which you are connected.
Task Manager
Lets you run basic DOS commands on a host computer (for example,
ipconfig) and view the text-based results locally.
Command Prompt
Lets you remotely lock, restart, or shut down a host computer or log
off the user who is logged on the host computer.
Change Computer
State
Viewing or changing program status from a mobile device
The Task Manager feature in remote management lets you view the programs
that are running on a host computer. You can view status information and start
and stop programs. This feature functions like the Windows Task Manager except
that the commands run on the host computer (for example, a support customer's
computer), and the results are displayed on the device.
291 Connecting from a mobile device
What you can do during a remote management session