Symantec PCANYWHERE - V12.1, User Manual

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What you can do with Symantec pcAnywhere
Symantec pcAnywhere lets you connect to another computer to troubleshoot and
resolve computer problems, support and maintain servers, transfer files, and work
from a remote location.
You can use pcAnywhere to do the following:
Setting up your computer as a host lets you do the following:
■ Remotely connect to it when working from a remote
location
■
Let someone in another location help you solve a computer
problem
■ Host presentations and demos over a conference
connection
See “Managing host connections” on page 69.
Let others connect to your
computer remotely
The remote control features let you do the following:
■
Help another user troubleshoot a computer problem
■
Access software, email, or other resources on another
computer
■
Print files that are stored on another computer to a printer
at your location
See “Managing remote connections” on page 93.
Take control of another
computer
The remote management tools let you do the following:
■
Connect to a remote server to troubleshoot problems and
perform routine maintenance
■ Troubleshoot and resolve computer problems quickly
■
Monitor computer performance
■
Remotely install and remove software
■ Deploy software, patches, and upgrades
See “About Symantec pcAnywhere Remote Management tools”
on page 145.
Administer computers and
servers remotely
Introducing Symantec pcAnywhere
What you can do with Symantec pcAnywhere
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