Symantec NORTON INTERNET SECURITY 2004, User Manual

Page: 17 / 230

Responding to emergencies
If your computer won’t start
17
If your computer won’t start
If you have a virus or threat on your computer, you need
to start the computer from an uninfected disk to remove
the virus.
Scan for viruses using the CD
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You might need to change your computer’s BIOS Setup
options to start from the CD-ROM drive. To do so, see the
documentation that came with your computer.
To start from the CD and scan for viruses
1 Insert the CD into the CD-ROM drive.
2 Restart your computer.
Your computer displays the following information:
2
1 Boot from Hard Drive
2
2 Boot from CD-ROM
3 Press 2 Boot from CD-ROM to restart from the CD.
After the computer restarts, the Emergency program
automatically begins to scan for and remove viruses.
4 When Norton AntiVirus has finished scanning,
remove the CD from your CD-ROM drive.
Suggestion For more information
Restart from the CD and scan your
computer’s hard disk for viruses. See “Scan for viruses using the
CD” on page 17.
Start your computer by using your Rescue
Disks if you created them.
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Rescue Disks are available only for
Windows 98/Me.
See “Create and use Rescue
Disks” on page 71.