Symantec 4400 Series, Installation Manual

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36 Appliance setup and initial system configuration
Restoring the software
3 Use the route show command to verify the routing rule, at the prompt type:
route show
Command completed successfully
4 Verify that the network settings are correct by pinging another host that is
on the same subnet as the Clientless VPN Gateway appliance, type the
following command:
ping another_host_IP
Pinging another_host_IP with 32 bytes of data:
--- another_host_IP ping statistics ---
5 Log out to close the session, type the following command:
exit
Restoring the software
The Symantec Clientless VPN Gateway 4400 Series CD-ROM ships with the
appliance and contains a Symantec Clientless VPN Gateway 4400 Series restore
program. In the unlikely event that a complete reinstallation of the software
image on the appliance is required, you can boot this CD-ROM in a computer
connected to the appliance.
Note: Before you use this procedure, contact Symantec Technical Support as this
operation results in the complete overwriting of your existing appliance
configuration. All configuration data is lost. For information on preserving your
configuration settings, see the
Symantec Clientless VPN Gateway
Administrator’s Guide for backup and restore procedures.
The requirements for the computer running the operating system restore
program are as follows:
■
An industry-standard computer with a BIOS that lets you start from a IDE
CD-ROM.
■
An installed 10/100 or 10/100/1000 MB network interface card.
When you receive your restore CD, place it in the computer that you would
use in the event you needed to restore your software. Once the CD boots, it
will tell you whether or not it found the appropriate hardware to continue
IP Gateway Netmask InterfaceID
SCVG_IP 0.0.0.0 SCVG_Mask 1
0.0.0.0 Gateway_IP 0.0.0.0 1