Symantec 20097684 - Norton Ghost 15.0, Manual

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Opening Windows Services
There are several methods you can use to open Windows Services to manage the
Norton Ghost Agent.
To open Services
1 Do one of the following:
■
On the Windows Control Panel, click Administrative Tools > Services.
■
On the Windows taskbar, click Start > Run.
In the Open text field, type services.msc, and then click OK.
2 Under the Name column, scroll through the list of services until you see
Norton Ghost (the name of the agent).
Its status should be Started.
See “Starting or stopping the Norton Ghost Agent service” on page 108.
Starting or stopping the Norton Ghost Agent service
To start, stop, or restart the Norton Ghost Agent service, you must be logged on
as an administrator. (If your computer is connected to a network, network policy
settings might prevent you from completing these tasks.)
You might need to start, stop, or restart the Norton Ghost Agent service for the
following reasons:
You should start or restart the agent if Norton Ghost is
unable to connect to the Norton Ghost Agent on a computer,
or you cannot reconnect from Norton Ghost. Start or Restart
You should restart the agent after you change the user name
or password that you use to log on to the Norton Ghost
Agent service, or you used the Security Configuration Tool
to give additional users the ability to back up computers.
See “Controlling access to Norton Ghost ” on page 111.
Restart
You can stop the agent if you believe it is causing a problem
on the computer, or you want to temporarily free memory
resources.
If you stop the agent, you also prevent all of your drive-based
backups and file and folder backups from running.
Stop
If you stop the Norton Ghost Agent service and then start Norton Ghost, the agent
restarts automatically. The Status changes to Ready.
Backing up remote computers from your computer
About best practices for using services
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