Suzohapp ARPEGE SECURITY SC-350, Technical Handbook

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Troubleshooting
Technical Handbook 019722-101 Rev. 05
65
SC-350/360
9.6 Frequent Coin Jams
Damaged coins, counterfeits or foreign coins may jam due to size
and/or shape, even if the machine is correctly adjusted.
Ensure that the coins move smoothly on the coin track, from the
coin disc to the coin bag.
• Replace all worn parts.
• Make all mechanical adjustments properly, see
“Adjustments” on
page 71 .
9.7 Miscount
If there is the correct number of coins (one batch) in the bag, but the
display shows the wrong number, see “Frequent Coin Jams” on page
65 .
If coins have not been counted, and the bag contains the wrong
number of coins:
• Check the sensor adjustments and the connections.
• If the adjustments and connections are correct, replace the
sensor.
9.8 Batch Count Incorrect
If there is an extra coin in the bag:
• Check that the solenoid is not blocked or damaged.
• Ensure that the electronic timing is correctly set, see
7 “Set-up”
on page 22
9.9 Faulty Electronics
• Wrong settings. Enter the set-up mode and check. Alter the
settings as required.
• Possible high interference or fluctuation on the mains supply set-
up.
• Damaged/faulty EEPROM. Exchange the CPU/PSU boards.