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Troubleshooting
Technical Handbook
019722-101 Rev. 05
65
SC-350/360
9.6 Frequent Coin Jams
Damaged coins, counterfeits or foreign coins may jam due to size
and/or shape, even if the machine is correctly adjusted.
Ensure that the coins move smoothly on the coin track, from the
coin disc to the coin bag.
• Replace all worn parts.
• Make all mechanical adjustments properly, see
.
9.7 Miscount
If there is the correct number of coins (one batch) in the bag, but the
display shows the wrong number, see
If coins have not been counted, and the bag contains the wrong
number of coins:
• Check the sensor adjustments and the connections.
• If the adjustments and connections are correct, replace the
sensor.
9.8 Batch Count Incorrect
If there is an extra coin in the bag:
• Check that the solenoid is not blocked or damaged.
• Ensure that the electronic timing is correctly set, see
9.9 Faulty Electronics
• Wrong settings. Enter the set-up mode and check. Alter the
settings as required.
• Possible high interference or fluctuation on the mains supply set-
up.
• Damaged/faulty EEPROM. Exchange the CPU/PSU boards.