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SuperiorFireplaces.us.com

126871-01B

27

POSSIBLE CAUSE

1. Control  knob  not  fully 

pressed in

2. Control knob not pressed in 

long enough

3. Safety interlock system has 

been triggered

 
4. Equipment shutoff valve not 

fully open

5. Thermocouple  connection 

loose at control valve 

6. Pilot  flame  not  touching 

thermocouple,  which  al-
lows thermocouple to cool, 

causing  pilot  fl ame  to  go 
out. This problem could be 
caused  by  one  or  both  of 
the following:

  A) Low gas pressure
  B) Dirty or partially clogged 

ODS/pilot 

7. Thermocouple damaged
8. Control valve damaged

1. 

Burner orifi ce is clogged

2. Inlet gas pressure too low

1. Manifold pressure too low

2. Burner orifi ce is clogged

1. Burner orifi ce is clogged or 

damaged

2. Burner damaged
3. Low inlet gas pressure

4. Gas regulator defective

1. Not enough air

2. Gas regulator defective

REMEDY 

1. Press in control knob fully

2. After ODS/pilot lights, keep 

control knob pressed in 30 
seconds

3. Wait one minute for safety 

interlock  system  to  reset. 
Repeat ignition operation

4. Fully open equipment shut-

off valve

5. Hand  tighten  until  snug, 

then tighten 1/4 turn more

6. A)  Contact  local  propane/

LP or natural gas company

 
  B)  Clean  ODS/pilot   

(see 

Cleaning and Maintenance, 

Page 25

 or replace ODS/

pilot assembly 

7. Replace pilot assembly
8. Replace control valve

1. Clean burner  

(see Clean-

ing and Maintenance, 

Page 

25

or replace burner orifi ce

2. Contact  local  propane/LP 

or natural gas company

1. Contact  local  propane/LP 

or natural gas company

2. Clean burner 

(see Cleaning 

and Maintenance, 

Page 25

or replace burner orifi ce

1. Clean burner 

(see Cleaning 

and Maintenance, 

Page 25

or replace burner orifi ce

2. Replace burner pressure
3. Contact  local  propane/LP 

or natural gas company

4. Replace gas regulator

1. Check  burner  for  dirt  and 

debris.  If  found,  clean 
burner 

(see  Cleaning  and 

Maintenance, 

Page 25

2. Replace gas regulator

OBSERVED PROBLEM

ODS/pilot  lights  but  fl ame 
goes out when control knob 
is released

Burner  does  not  light  after 
ODS/pilot is lit 

Delayed ignition of burner

Burner  backfiring  during 
combustion

Yellow  fl ame  during  burner 
combustion

TROUBLESHOOTING

Continued

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Summary of Contents for VCM3026ZTN

Page 1: ...vided Refer to Air for Combustion and Ventilation section on Page 7 of this manual PFS US Report No F09 123 WARNING FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in s...

Page 2: ...your guide to safe and proper operation of this heater WARNING FIRE EXPLOSION AND ASPHYXIATION HAZARD Improperadjustment alteration service maintenance orinstallationofthis heater or its controls can...

Page 3: ...topreventchildrenfromturning on burners with remote Youmustoperatethisheaterwiththe replace screen and hood in place before running heater The replace screenshallhaveopeningsforintro duction of combus...

Page 4: ...ue within burner box or on adjacent walls or furniture 10 This replace needs fresh air ventilation to run properly This replace has an Oxygen Depletion Sensing ODS safety shutoff system The ODS shuts...

Page 5: ...appliances may NOT be installed in bedrooms or bathrooms A working smoke detector must be installed in the area where vent free appliances are installed Seller of unvented propane or natural gas red...

Page 6: ...hood as shown in Figure 3 Make sure hood tabs point toward replace 3 Insert hood tabs between baf e and lou vers see Figure 3 Figure 3 Assembling Hood Hood Louver Hood Tab Baf e Sheet Metal Screw Fir...

Page 7: ...etween sole plates and oors between wall ceiling joints between wall panels at penetrations for plumbing electrical and gas lines and at other openings If your home meets all of the three criteria abo...

Page 8: ...mbustion air from the outdoors and vents to the outdoors Example Gas water appliance __________ Btu Hr Gas rebox logs _________ Btu Hr Total _________ Btu Hr 4 Compare the maximum Btu Hr the space can...

Page 9: ...openings one within 12 of the ceiling and one within 12 of the oor Connect these items directly to the outdoors or spaces open to the outdoors These spaces include attics and crawl spaces Follow the N...

Page 10: ...o propane LP gas equipment shutoff valve test gauge connection ground joint union sediment trap tee joint pipe wrench A shutoff valve with 1 8 NPT tap is an ac ceptable alternative to test gauge conne...

Page 11: ...aterial 0 Minimum To Top Surface Of Carpeting Tile Or Other Combustible Material Figure 6 Mounting Clearances As Viewed From Front of Fireplace Shown Built In the Wall NOTE When installing replace dir...

Page 12: ...with pliers see Figure 10 8 Attach replace to wall studs using nails or wood screws through holes in nailing ange 9 Check all gas connections for leaks See Checking Gas Connections Page 20 10 If usin...

Page 13: ...alling in Wall Figure 10 Attaching Fireplace to Wall Studs Nails or Wood Screws Nailing Flanges WARNING Do not allow any com bustible noncombustible materials to overlap the firebox front facing WARNI...

Page 14: ...see mantel instruction sheet 7 Attach exible gas line to replace gas regulator See Connecting to Gas Supply Page 18 8 Route electrical cord s through access holes in either side of replace with bushi...

Page 15: ...uver Assembly Black Screws Blower Bracket Mounting Holes Figure 13 Installing Fireplace into Mantel Assembly 5 Slide other end of adjusting plate shim in slot on mitered edge of side trim see Figure 1...

Page 16: ...fan kit into 120 Volt grounded power supply and test operation Installing Blower Assembly CAUTION Label all wires prior to disconnection when servicingcontrols Wiringerrors cancauseimproperanddanger o...

Page 17: ...the wir ing diagram to connect incoming electri cal supply to fan kit wiring harness see Figure 19 5 Plug power cord to the outlet receptacle not provided as shown in Figure 18 Wind the extra power c...

Page 18: ...e of 1 2 or greater diameter to allow proper gas volume to replace If pipe is too small undue loss of volume will occur Propane LP Supply Tank External Regulator Figure 21 External Regulator with Vent...

Page 19: ...ort Screen Screen Shipping Screw Shoulder Screw Flexible Gas Line CONNECTING EQUIPMENT SHUTOFF VALVE TO HEATER CONTROL Installation Items Needed Phillips screwdriver sealant resistant to propane LP ga...

Page 20: ...SYSTEM Test Pressures In Excess Of 1 2 PSIG 3 5 kPa 1 Disconnect appliance with its appliance main gas valve control valve and equip ment shutoff valve from gas supply piping Pressures in excess of 1...

Page 21: ...actly a re or explosion may result causing property damage per sonal injury or loss of life A This appliance has a pilot which must be lighted by hand When lighting the pilot follow these instructions...

Page 22: ...en in place Make sure re place screen is installed before running replace NOTICE Duringinitialoperation of new replace burning logs will give off a paper burning smell Orange ame will also be present...

Page 23: ...on location room size open air temperatures etc Frequent use of your replace will let you determine your own comfort levels MANUAL LIGHTING PROCEDURE 1 Follow steps 1 through 5 under Lighting Instruct...

Page 24: ...liance Page 23 see Troubleshooting Page 26 Figure 33 Correct Burner Flame Pattern Figure 34 Incorrect Burner Flame Pattern INSPECTING BURNER Check pilot ame pattern and burner ame pattern often PILOT...

Page 25: ...reas of replace before each use Have replace inspected yearly by a quali ed service person Fireplace may need more frequent cleaning due to excessive lint from carpeting bedding material pet hair etc...

Page 26: ...in stalled 5 Depleted gas supply pro pane LP only 6 ODS pilot is clogged 7 Gas regulator setting is not correct REMEDY 1 Free igniter cable if pinched by any metal or tubing Keep igniter cable dry 2 R...

Page 27: ...t Repeat ignition operation 4 Fully open equipment shut off valve 5 Hand tighten until snug then tighten 1 4 turn more 6 A Contact local propane LP or natural gas company B Clean ODS pilot see Cleanin...

Page 28: ...minute 2 Operate burner until air is removed from line Have gas line checked by local propane LP gas company 3 Observe minimum installa tion clearances see Pages 10 through 14 4 Clean burner see Clean...

Page 29: ...k See Warning statement above 2 Control valve defective 1 Foreign matter between control valve and burner 2 Gas leak See Warning statement above 1 Not enough combustion ventilation air REMEDY 1 Ventil...

Page 30: ...l gas supplier TECHNICAL SERVICE You may have further questions about instal lation operation or troubleshooting Please contact your IHP dealer for any questions or concerns When contacting your deale...

Page 31: ...Page of this manual Only kits supplied by IHP shall be used in the in stallation of this appliance Use of non approved accessory part kit s can result in poor perfor mance and safety hazards ACCESSORI...

Page 32: ...25 27 20 4 35 12 24 12 1 14 25 14 40 3 37 26 39 39 5 6 Cat No Model Description F1215 VCM3026ZTN 26 T Stat NG F1216 VCM3026ZTP 26 T Stat LP WARNING Contact an IHP dealer to obtain any of these parts N...

Page 33: ...nch Support 1 21 J3647 Gas Regulator 1 J3648 Gas Regulator 1 22 J3779 Regulator Bracket 1 23 J3714 Valve Cover and Piezo 1 24 J3635 Pilot Tube 1 25 J3567 Igniter Cable 1 26 J4013 Injector 0 059 1 J401...

Page 34: ...________________________________________________ ______________________________________________________ ______________________________________________________ _________________________________________...

Page 35: ...y Burning conventional fuels such as wood coal or any other solid fuel will cause damage to the Product will produce excessive temperatures and could result in a fire hazard c damages caused by failin...

Page 36: ...tion Printed in U S A 2014 Innovative Hearth Products P N 126871 01 Rev B 04 2018 SuperiorFireplaces us com Record the following important information about your appliance Appliance model number Appli...

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