SuperiorFireplaces.us.com
126871-01B
26
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualifi ed service person should service and repair heater.
CAUTION: Never use a wire, needle, or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
NOTE
: All troubleshooting items are listed in order of operation.
POSSIBLE CAUSE
1. Igniter cable pinched or wet
2. Igniter electrode not con-
nected to igniter cable
3. Broken igniter cable
4. Bad piezo igniter
5. Igniter electrode broken
6. Igniter electrode positioned
wrong
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PILOT
position
3. Control knob not pressed in
while in PILOT position
4. Air in gas lines when in-
stalled
5. Depleted gas supply (pro-
pane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
REMEDY
1. Free igniter cable if pinched
by any metal or tubing.
Keep igniter cable dry
2. Reconnect igniter cable
3. Replace igniter cable
4. Replace piezo igniter
5. Replace pilot assembly
6. Replace pilot assembly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while
in PILOT position
4. Continue holding down
control knob. Repeat ignit-
ing operation until air is
removed
5. Contact local propane/LP
gas company
6. C l e a n O D S / p i l o t
( s e e
Cleaning and Maintenance,
Page 25
)
or replace ODS/
pilot assembly
7. Replace gas regulator
OBSERVED PROBLEM
When igniter button is
pressed, there is no spark
at ODS/pilot
When igniter button is
pressed, there is spark at
ODS/pilot but no ignition
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