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and ten (10) provides replacement fabric at twenty 

five percent (25%) discount from then current retail 

price.

GEAR MECHANISM (Manual Model only)

 is 

warranted for five (5) years not to fail under Proper 

Use.

ELECTRIC MOTOR (Motorized Models only)

 is 

warranted for five (5) years not to fail under Proper 

Use.

AWNING ACCESSORIES (defined as accessories 

attached to the awning)

 are warranted for five 

(5) years not to fail under normal conditions if 

maintained, operated, used, and stored in accordance 

with the instructions contained in the owner’s 

manual.

F. WHAT IS NOT COVERED UNDER THIS WARRANTY?

1. SunSetter awnings are not designed to be used 

for carports and are not designed to be installed on 

moving vehicles. Any damage that results from the 

Purchaser’s use of the SunSetter awning for carports 

or on moving vehicles is not covered under this 

Warranty.
2. Any failure of the components or damage to any of 

them, which results from any intentional or negligent 

actions, vandalism, improper use or care, by the 

purchaser or by any other person, is not covered 

under this Warranty.

3. It is the responsibility of the purchaser to install the 

awning and securely fasten the awning to studs, joists, 

headers, rafters or other structural members. Any 

failure or damage that results from the awning falling 

from its installed position is not covered under this 

Warranty. Any damage to any structure to which the 

awning is installed or attached to, or to property or 

items located above, below or near the awning is not 

covered under this Warranty.
4.  Labor charges connected with installation of 

replacement parts are not covered by this Warranty.
5. Freight expenses to and from SunSetter Products 

in shipping damaged or replacement parts are not 

covered by this Warranty and must be paid by the 

purchaser.
6.  Stretching of fabric or damage to any structural 

component caused by wind or water pooling on the 

fabric or any other weather related damage are not 

covered by this Warranty.

7. The formation and presence of mold and/or 

mildew is not covered by this Warranty. Mold and 

mildew will not grow on the acrylic fabric unless 

there is organic matter (dirt) for the mold or mildew 

to grow on. To prevent the formation of mold or 

mildew, the fabric needs to be cleaned according to 

the maintenance instructions outlined in the owner’s 

manual.

8. Damage to the fabric caused by environmental 

pollution is not covered under this Warranty.
9. Any modification or addition to the awning 

structure and support system or to the electric 

motor will nullify this Warranty and relieve SunSetter 

Products from any responsibility or liability under this 

Warranty.

G. GENERAL PROVISIONS AND LIMITATIONS
1. THE WARRANTY GRANTED HEREIN IS THE 

EXCLUSIVE REMEDY FOR THE PURCHASER.  THE 

DURATION OF ANY IMPLIED WARRANTIES IS LIMITED 

TO THE TERM OF THIS WARRANTY.
2. TO THE EXTENT PERMITTED BY LAW, SUNSETTER 

PRODUCTS SHALL HAVE NO LIABILITY TO THE 

PURCHASER OR ANY OTHER PERSON FOR 

INCIDENTAL, SPECIAL, CONSEQUENTIAL, INDIRECT 

OR SIMILAR DAMAGES OF ANY KIND OR NATURE 

WHATSOEVER, WHETHER ARISING OUT OF BREACH 

OF WARRANTY OR OTHER BREACH OF CONTRACT, 

NEGLIGENCE OR OTHER TORT, OR OTHERWISE, 

EVEN IF SUNSETTER PRODUCTS SHALL HAVE BEEN 

ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF 

SUCH POTENTIAL LOSS OR DAMAGE. IN NO EVENT 

SHALL SUNSETTER PRODUCTS BE LIABLE FOR LOSS 

OF PROFITS AND/OR WAGES.

3. Some states do not allow limitations on how 

long an implied warranty lasts, or do not allow the 

exclusion or limitation of incidental or consequential 

damages, so the above limitations may not apply to 

you.

4. This warranty gives you specific rights, and you may 

have other rights, which vary from state to state.

Summary of Contents for Platinum Plus Motorized

Page 1: ...or call Toll Free 800 670 7071 Fax 877 224 4944 OWNER S MANUAL INSTALLATION INSTRUCTIONS Do Not Discard Retain for Future Reference Platinum Plus Semi Cassette Awnings Motorized Motorized XL Motorize...

Page 2: ...e either wood lag screws or masonry bolts For the greatest enjoyment of your Lateral Arm Awning please mount as high on your wall as possible with a recommended mounting height of 9 Your electrical co...

Page 3: ...Test for Proper Operation Page 14 The Multi Channel Remote Transmitter Page 15 General Care and Maintenance of your Awning Page 16 Care and Maintenance Sunbrella Woven Acrylic Fabric Page 17 Care and...

Page 4: ...ers Needed Use the Awning Weight Chart on Page 10 to determine how much help is needed to safely lift the Awning into the wall or soffit Brackets Awning Left End 1 Note This figure shows Awning with M...

Page 5: ...2 This Page Intentionally Left Blank Figures 1a and 1b Reserved for Future Use...

Page 6: ...al Arm Location c Location a Location e Wall Brackets Location g 1 5 Motor or Gear Assembly 2 3 4 Figure 1c Bracket Locations for 14 16 Wide Awnings Left Arm Clamp Right Lateral Arm Right Arm Clamp Aw...

Page 7: ...and Flat Washer for each Wall Bracket use 4 Lag Screw in top Bracket hole One 5 Lag Screw and Flat Washer for each Wall Bracket use 5 Lag Screw in bottom Bracket hole One Retaining Bolt Set for each...

Page 8: ...Masonry Bolts Use 5 Masonry Bolt in bottom XL Extended Projection Bracket hole Wall Mount for Remote Transmitter Qty 1 THREADED ANCHOR PLASTIC ANCHOR SCREW WALL POST MultiChannel Remote Transmitter Q...

Page 9: ...Mount Only skip the Mounting Height section below and proceed directly to Soffit Mount Installation Mounting Line on Page 11 For Wall Mount Only continue below The mounting height 9 ft is optimal is...

Page 10: ...he Awning The bottom of the Wall Brackets will rest on this lower line Note For ease of mounting the Awning into the Brackets it is very important that the line will be straight and level For Mounting...

Page 11: ...measurements On the outside wall using the inside measurements measure from the tape or door to the location of the center of the studs Mark the centers of each stud on which a Bracket will be install...

Page 12: ...he Bracket on the wall centered over the vertical line with the bottom of the Bracket even with the lower horizontal chalk line Using a level plumb the Bracket vertically then mark the two holes See F...

Page 13: ...OCAL HARDWARE STORE FOR FASTENERS THAT FIT YOUR APPLICATION 14 Repeat for all Brackets Securing the Awning into the Brackets Use the following weight chart to decide how much help you need to safely l...

Page 14: ...d exerts great force on the Awning and Mounting Brackets This is why it is most important that both Lag Screws in the Brackets be fastened properly and securely Proper location will also make it easie...

Page 15: ...size For example a 16 Awning measures 195 from left to right a On your Awning measure the distance from the right end of the Square Bar to the inner and outer edges of the right Arm Clamp and record...

Page 16: ...wer cord into the outdoor GFI outlet yet WARNING BEFORE REMOVING THE PLASTIC SAFETY SLEEVES MAKE SURE NO LADDER PERSON OR OBJECT IS IN FRONT OF THE AWNING FAILURE TO DO SO COULD RESULT IN PERSONAL INJ...

Page 17: ...e Roller Bar 39 Test the operation of your Awning by using the Open and Close buttons on your Remote Transmitter See Figure 18 Press and release the OPEN button The Awning opens to its full projection...

Page 18: ...a Channel that controls your Awning s Motor a Select the Channel you wish to keep controlling your Awning s Motor or LEDs b Press and Hold the Programming Button in the back of the Remote until the Aw...

Page 19: ...YING TO DO SO WITHOUT PROPER INSTRUCTIONS COULD RESULT IN PERSONAL INJURY CAUTION Damage to the Awning Fabric Arms and mechanism caused by water pooling or windy conditions are not covered by the manu...

Page 20: ...ay remove part of the water repellency of the Fabric Therefore if water repellency is important the Fabric afterwards should receive an application of any air curing fluorocarbon water repellent treat...

Page 21: ...G OF THE AWNING MUST BE PERFORMED BY A LICENSED ELECTRICIAN PER YOUR LOCAL ELECTRICAL CODES FAILURE TO DO SO COULD RESULT IN PERSONAL INJURY The Outdoor Electric Motor The Motor is supplied by Somfy S...

Page 22: ...Bar Either Lateral Arm bangs against the Square Bar or the house or either Lateral Arm extends beyond the Front Bar or Valance or Fabric gathers more to one side telescoping fabric on the Roller Bar...

Page 23: ...ose stop limit needs to be changed Follow instructions in Appendix A to change existing Open or Close stop limits of the motor Appendix A requires the Awning stop on its own at the setting to be chang...

Page 24: ...tle bit 5 TEST for proper operation Section B 1 Press and Hold the CLOSE and OPEN buttons together on the Remote Transmitter 2 Hold until Motor jogs or moves 3 Perform Steps 9 18 in Appendix D on Page...

Page 25: ...position and let it stop on its own 2 Press and Hold the OPEN and CLOSE buttons simultaneously until the Awning moves a little bit or jogs back and forth then release the buttons 3 Adjust the Awning...

Page 26: ...are at the desired height and the Front Bar is level Note Depending on the Awning size and model the weight of the Front Bar varies Example Wider Awnings will have heavier Front Bars This will impact...

Page 27: ...Screw 2 Recessed Set Screw 1 Figure 27 Insert B Arm Clamp Lock Nut Pitch Channel 2 high and low range Note The high and low range of pitch can be viewed in Pitch Channel 1 and 2 as shown above CAUTION...

Page 28: ...t water run ONTO THE GROUND until there is a solid stream of water 5 Continue to hold the end of the hose head high and have your helper turn the water OFF Leave the hose connected to the faucet 6 Pla...

Page 29: ...and forth several seconds apart Note A single jog is defined as a quick two direction movement of the motor 8 Press and Hold the CLOSE and OPEN buttons together release when the Awning jogs Note The...

Page 30: ...k Loop on the Front Bar see Figure A Turn the Crank Wand counter clockwise to unroll the Solar Screen see Figure B to the desired position To close turn the Crank Wand clockwise to roll up the Solar S...

Page 31: ...check that the 2 bolts that secure the Motor to the Roller Bracket are tight Remove the plastic Side Cover to access these bolts See Figure 29 6 While your Helper keeps the Awning in the Mounting Brac...

Page 32: ...not remove see Figure 31 If removed screw back into the threaded holes enough to hold the Screws in place Do this on both ends of the Housing 3 Rotate the Housing as desired see Figure 31 Sunsetter r...

Page 33: ...30 A Place for Your Notes...

Page 34: ...RODUCTS FROM ANY RESPONSIBILITY OR LIABILITY UNDER THIS WARRANTY 3 Promptly notify SunSetter Products of any claims within the Warranty period of each covered component as outlined in this document st...

Page 35: ...covered by this Warranty and must be paid by the purchaser 6 Stretching of fabric or damage to any structural component caused by wind or water pooling on the fabric or any other weather related damag...

Page 36: ...If Purchased Installed and Tested to Retract Awning when Front Bar is lifted and dropped repeatedly 9 Review 10 Year Limited Warranty See Pages 31 and 32 10 All Weather Warranty Covers Weather Relate...

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