21
Problem with Motor Solution
Awning / Motor Does
Not Respond to Remote
Transmitter Properly
(
First, verify that electric
power is good and Remote
Transmitter passes Self Test as
described in the section below
)
or
Awning / Motor only runs
while holding down the
UP
or
DOWN
button on the Remote.
1. Unplug Motor,
2. Wait two seconds,
3.
Plug in Motor,
4.
If Motor jogs, go to
Section A
,
5.
If Motor does not jog, go to
Section B
.
Section A
1.
Press and Hold the
CLOSE
and
OPEN
buttons together, on the Remote Transmitter.
2.
Hold until Motor jogs or moves.
3.
Press and Hold the
PROGRAMMING
button.
4.
Hold until Motor jogs or moves a little bit.
5. TEST for proper operation.
Section B
1.
Press and Hold the
CLOSE
and
OPEN
buttons together, on the Remote Transmitter.
2.
Hold until Motor jogs or moves.
3.
Perform
Steps 9 - 18
in
Appendix D
on
Page 26
.
4. TEST for proper operation.
If Section A or B (above) does not fix the problem, then . . .
Perform
Steps 1 - 18
in
Appendix D
on
Page 26
, or call SunSetter Technical Support
at
800-670-7071
.
How to Self Test the Remote
Transmitter
1.
Press each button (
CLOSE, OPEN, my
) on the front of the Remote Transmitter, one at a time.
2.
Hold each button for 5 to 10 seconds.
3.
LED light should blink for at least 5 seconds, then stop blinking.
4.
If Steps 1 - 3 work, the Remote Transmitter is good.
5.
If this fails, replace the Remote Transmitter’s Battery with a new Lithium
CR2430
. See
Page 18
.
TROUBLESHOOTING - Additional Motor Troubleshooting
