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10-Year Limited Manufacturer’s Warranty For Awnings and Accessories
Manual and Motorized SUNSETTER Models only
A. WHO GIVES THIS WARRANTY?
SunSetter Products LP (hereinafter “SunSetter
Products”), 184 Charles Street, Malden, MA 02148.
B. WHO IS ENTITLED TO THIS WARRANTY?
This Warranty applies only to the original purchaser
who paid for the product and may not be assigned
or transferred to subsequent owners. This Warranty
applies only to products purchased and installed in
the US.
C. WHAT ARE THE RESPONSIBILITES OF SUNSETTER
PRODUCTS UNDER THIS WARRANTY?
Subject to the terms and conditions set forth herein,
SunSetter Products will furnish replacements for
parts found by SunSetter Products to be defective in
design, manufacture or assembly, under each specific
component or product warranty as set forth below.
D. WHAT ARE THE RESPONSIBILITES OF THE
ORIGINAL PURCHASER UNDER THE WARRANTY?
1. Before any claims may be made under this
Warranty, the original purchaser must have paid in
full for the product covered under the Warranty,
according to the terms and conditions of the pay-plan
defined in the original order.
IF THE PURCHASER
HAS FAILED TO MAKE FULL PAYMENTS ACCORDING
TO THE SPECIFIC PAY PLAN FOR THE PRODUCT,
THIS WARRANTY SHALL BE NULLIFIED AND
SUNSETTER PRODUCTS SHALL BE RELIEVED FROM
ANY RESPONSIBILITY OR LIABILITY UNDER THIS
WARRANTY.
The purchaser agrees and acknowledges
that this Warranty agreement constitutes an
executory contract.
2. The purchaser must use care in installation,
maintenance, operation, use, and storage of the
product in accordance with the instructions contained
in the owner’s manual (hereinafter “Proper Use”).
ANY FAILURE TO INSTALL, MAINTAIN, OPERATE,
USE AND STORE THE PRODUCT IN ACCORDANCE
WITH THE INSTRUCTIONS CONTAINED IN THE
OWNER’S MANUAL WILL NULLIFY THIS WARRANTY
AND RELIEVE SUNSETTER PRODUCTS FROM
ANY RESPONSIBILITY OR LIABILITY UNDER THIS
WARRANTY.
3. Promptly notify SunSetter Products of any
claims within the Warranty period of each covered
component, as outlined in this document, starting
from the date of the original purchase.
4. The purchaser may be required to provide a
photograph of any defective parts. The purchaser
may also be required to pay a deposit until the
defective parts are returned to SunSetter Products
for inspection. The purchaser must obtain a return
authorization form from SunSetter Products’
customer service department prior to the return
of any merchandise and after having received such
authorization, return the part or product, freight
prepaid, to SunSetter Products.
E. WHAT IS COVERED UNDER THIS WARRANTY?
1. The following components of the SunSetter awning
and its accessories (defined as accessories attached to
the awning) are covered under this Warranty, subject
to the limitations set forth below. These components
have up to a ten (10) year limited warranty from the
original date of purchase against manufacturer’s
defects as outlined below:
STRUCTURAL SUPPORTS
, which include the lateral
arms, the square bar, the roller bar, the front bar and
all other attached supports are warranted against
material failure due to structural defects in material
or workmanship for ten (10) years, provided that the
components are not subjected to excessive winds or
water pooling on the fabric.
FRAME FINISH (PAINT)
is warranted for five (5) years
against chipping, blistering and peeling under Proper
Use.
FABRIC
is warranted for ten (10) years against
becoming unusable due to excessive loss of color
or strength, under Proper Use and provided that
the awning is not subjected to excessive winds or
water pooling on the fabric. The first five (5) years
of the warranty period provides replacement fabric
at one hundred percent (100%) discount from then
current retail price. Year six (6), seven (7) and eight
(8) provides replacement fabric at fifty percent (50%)
discount from then current retail price. Year nine (9)
