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23

To raise the Front Bar, complete steps 8 - 11:

WARNING: RAISING THE FRONT BAR WILL REDUCE THE PITCH (ANGLE) OF THE FABRIC THUS INCREASING THE RISK 

OF RAINWATER POOLING ON THE FABRIC. TO PREVENT THE AWNING FROM COLLAPSING DUE TO RAINWATER LOAD, 

YOU MUST RETRACT THE AWNING WHEN UNATTENDED.  FAILURE TO DO SO COULD RESULT IN PERSONAL INJURY. 

8. 

Slightly lift the Front Bar (close to the Front Bar Connector) to remove pressure on the Arm Clamp, then loosen 

Set 

Screw #1

 until the Front Bar is above the desired height. See 

Figure 27, Insert B 

on

 Page 24

 to see the Channel in the 

Arm Clamp showing high and low range of pitch.

9. While holding the Front Bar above the desired height, tighten 

Set Screw #2

.  

Note: Setting the Front Bar above the desired height allows room for settling when you release the Front Bar.

10. 

Release the Front Bar and tighten 

Set Screw #1

11. 

Check height. Adjust as necessary, then go to 

Step 16

.

Tools Needed: 

6mm Allen wrench (included with Awning), large adjustable wrench, step ladder(s), and a helper(s).

Follow these instructions to change the pitch or angle (see 

Figure 26 

on

 Page 24

) of your Awning.

Note: A Visual Guide is available on the Installation DVD and on the Owner’s Corner. 

 

1.  Close the Awning. 

2. 

Have your helper slightly lift the Front Bar close to the Front Bar Connector, to remove pressure on the Arm Clamp.

3. 

Remove the plastic cover from the Arm Clamp. Remove by hand, no tools required. See 

Figure 27 Insert A

.

4. 

Using an adjustable wrench, 

tighten the large Lock Nut in the Arm Clamp

 for safety. See 

Figure 27 insert B 

on

 Page 24

5.  Release the Front Bar and stand to the side of the Awning.

6.  Open the Awning.

7.  Loosen the large Lock Nut in the Arm Clamp, not more than one quarter turn

. See 

Figure 27 Insert B.

Note: Adjust each Lateral Arm, one at a time, until both are at the desired height and the Front Bar is level.
Note: Depending on the Awning size and model, the weight of the Front Bar varies (Example: Wider Awnings will have 

heavier Front Bars). This will impact how high you can raise the Front Bar, using the adjustment capabilities of the Arm 

Clamps. See Figure 27, Insert B for the Pitch Channel Range.  If you reach the maximum adjustment and are still not 

happy with the height of the Front Bar, you can shim the Wall Brackets upward to raise the Front Bar further. Make sure 

that all Wall Brackets are shimmed evenly.

APPENDIX B - Changing the Pitch of Your Awning

To lower the Front Bar, complete steps 12 - 13: 

12. 

Slightly lift the Front Bar (close to the Front Bar Connector) to remove pressure on the Arm Clamp, then loosen 

Set 

Screw #2

 until the Front Bar can be lowered to reach the desired height. See 

Figure 27, Insert B 

on

 Page 24

 to see the 

Channel in the Arm Clamp showing high and low range of pitch.
13.  Release the Front Bar.
14.  Tighten 

Set Screw #1

.

15. 

Check height. Adjust as necessary, then go to Step 16.

16. 

The Front Bar should be level. If not, adjust the height of either Arm, according to the steps, above.

17.  Slightly lift the Front Bar (close to the Front Bar Connector) to remove pressure on the Arm Clamp.

18. Tighten the large Lock Nut in the Arm Clamps.

 See 

Figure 27 Insert B.

19.  Release the Front Bar and check for level. If tilted, adjust the height of either Arm, according to the steps above.

20. 

Push the Front Bar down. If it moves from the desired height, repeat the steps above.

21. 

Replace the Plastic Cover to the Arm Clamp. Align the plastic guides, press by hand. See 

Figure 27 Insert A

.

22. Note: Depending on adjustments, the Open/Close position stops may need to be adjusted to correct any sagging 

that may occur to the Fabric. Follow the procedures in Appendix A to change these settings.

 

Note: After adjusting the pitch of the Awning, it might be necessary to adjust the pitch of the Semi-Cassette 

Housing. See Appendix G on Page 29.

Summary of Contents for Platinum Plus Motorized

Page 1: ...or call Toll Free 800 670 7071 Fax 877 224 4944 OWNER S MANUAL INSTALLATION INSTRUCTIONS Do Not Discard Retain for Future Reference Platinum Plus Semi Cassette Awnings Motorized Motorized XL Motorize...

Page 2: ...e either wood lag screws or masonry bolts For the greatest enjoyment of your Lateral Arm Awning please mount as high on your wall as possible with a recommended mounting height of 9 Your electrical co...

Page 3: ...Test for Proper Operation Page 14 The Multi Channel Remote Transmitter Page 15 General Care and Maintenance of your Awning Page 16 Care and Maintenance Sunbrella Woven Acrylic Fabric Page 17 Care and...

Page 4: ...ers Needed Use the Awning Weight Chart on Page 10 to determine how much help is needed to safely lift the Awning into the wall or soffit Brackets Awning Left End 1 Note This figure shows Awning with M...

Page 5: ...2 This Page Intentionally Left Blank Figures 1a and 1b Reserved for Future Use...

Page 6: ...al Arm Location c Location a Location e Wall Brackets Location g 1 5 Motor or Gear Assembly 2 3 4 Figure 1c Bracket Locations for 14 16 Wide Awnings Left Arm Clamp Right Lateral Arm Right Arm Clamp Aw...

Page 7: ...and Flat Washer for each Wall Bracket use 4 Lag Screw in top Bracket hole One 5 Lag Screw and Flat Washer for each Wall Bracket use 5 Lag Screw in bottom Bracket hole One Retaining Bolt Set for each...

Page 8: ...Masonry Bolts Use 5 Masonry Bolt in bottom XL Extended Projection Bracket hole Wall Mount for Remote Transmitter Qty 1 THREADED ANCHOR PLASTIC ANCHOR SCREW WALL POST MultiChannel Remote Transmitter Q...

Page 9: ...Mount Only skip the Mounting Height section below and proceed directly to Soffit Mount Installation Mounting Line on Page 11 For Wall Mount Only continue below The mounting height 9 ft is optimal is...

Page 10: ...he Awning The bottom of the Wall Brackets will rest on this lower line Note For ease of mounting the Awning into the Brackets it is very important that the line will be straight and level For Mounting...

Page 11: ...measurements On the outside wall using the inside measurements measure from the tape or door to the location of the center of the studs Mark the centers of each stud on which a Bracket will be install...

Page 12: ...he Bracket on the wall centered over the vertical line with the bottom of the Bracket even with the lower horizontal chalk line Using a level plumb the Bracket vertically then mark the two holes See F...

Page 13: ...OCAL HARDWARE STORE FOR FASTENERS THAT FIT YOUR APPLICATION 14 Repeat for all Brackets Securing the Awning into the Brackets Use the following weight chart to decide how much help you need to safely l...

Page 14: ...d exerts great force on the Awning and Mounting Brackets This is why it is most important that both Lag Screws in the Brackets be fastened properly and securely Proper location will also make it easie...

Page 15: ...size For example a 16 Awning measures 195 from left to right a On your Awning measure the distance from the right end of the Square Bar to the inner and outer edges of the right Arm Clamp and record...

Page 16: ...wer cord into the outdoor GFI outlet yet WARNING BEFORE REMOVING THE PLASTIC SAFETY SLEEVES MAKE SURE NO LADDER PERSON OR OBJECT IS IN FRONT OF THE AWNING FAILURE TO DO SO COULD RESULT IN PERSONAL INJ...

Page 17: ...e Roller Bar 39 Test the operation of your Awning by using the Open and Close buttons on your Remote Transmitter See Figure 18 Press and release the OPEN button The Awning opens to its full projection...

Page 18: ...a Channel that controls your Awning s Motor a Select the Channel you wish to keep controlling your Awning s Motor or LEDs b Press and Hold the Programming Button in the back of the Remote until the Aw...

Page 19: ...YING TO DO SO WITHOUT PROPER INSTRUCTIONS COULD RESULT IN PERSONAL INJURY CAUTION Damage to the Awning Fabric Arms and mechanism caused by water pooling or windy conditions are not covered by the manu...

Page 20: ...ay remove part of the water repellency of the Fabric Therefore if water repellency is important the Fabric afterwards should receive an application of any air curing fluorocarbon water repellent treat...

Page 21: ...G OF THE AWNING MUST BE PERFORMED BY A LICENSED ELECTRICIAN PER YOUR LOCAL ELECTRICAL CODES FAILURE TO DO SO COULD RESULT IN PERSONAL INJURY The Outdoor Electric Motor The Motor is supplied by Somfy S...

Page 22: ...Bar Either Lateral Arm bangs against the Square Bar or the house or either Lateral Arm extends beyond the Front Bar or Valance or Fabric gathers more to one side telescoping fabric on the Roller Bar...

Page 23: ...ose stop limit needs to be changed Follow instructions in Appendix A to change existing Open or Close stop limits of the motor Appendix A requires the Awning stop on its own at the setting to be chang...

Page 24: ...tle bit 5 TEST for proper operation Section B 1 Press and Hold the CLOSE and OPEN buttons together on the Remote Transmitter 2 Hold until Motor jogs or moves 3 Perform Steps 9 18 in Appendix D on Page...

Page 25: ...position and let it stop on its own 2 Press and Hold the OPEN and CLOSE buttons simultaneously until the Awning moves a little bit or jogs back and forth then release the buttons 3 Adjust the Awning...

Page 26: ...are at the desired height and the Front Bar is level Note Depending on the Awning size and model the weight of the Front Bar varies Example Wider Awnings will have heavier Front Bars This will impact...

Page 27: ...Screw 2 Recessed Set Screw 1 Figure 27 Insert B Arm Clamp Lock Nut Pitch Channel 2 high and low range Note The high and low range of pitch can be viewed in Pitch Channel 1 and 2 as shown above CAUTION...

Page 28: ...t water run ONTO THE GROUND until there is a solid stream of water 5 Continue to hold the end of the hose head high and have your helper turn the water OFF Leave the hose connected to the faucet 6 Pla...

Page 29: ...and forth several seconds apart Note A single jog is defined as a quick two direction movement of the motor 8 Press and Hold the CLOSE and OPEN buttons together release when the Awning jogs Note The...

Page 30: ...k Loop on the Front Bar see Figure A Turn the Crank Wand counter clockwise to unroll the Solar Screen see Figure B to the desired position To close turn the Crank Wand clockwise to roll up the Solar S...

Page 31: ...check that the 2 bolts that secure the Motor to the Roller Bracket are tight Remove the plastic Side Cover to access these bolts See Figure 29 6 While your Helper keeps the Awning in the Mounting Brac...

Page 32: ...not remove see Figure 31 If removed screw back into the threaded holes enough to hold the Screws in place Do this on both ends of the Housing 3 Rotate the Housing as desired see Figure 31 Sunsetter r...

Page 33: ...30 A Place for Your Notes...

Page 34: ...RODUCTS FROM ANY RESPONSIBILITY OR LIABILITY UNDER THIS WARRANTY 3 Promptly notify SunSetter Products of any claims within the Warranty period of each covered component as outlined in this document st...

Page 35: ...covered by this Warranty and must be paid by the purchaser 6 Stretching of fabric or damage to any structural component caused by wind or water pooling on the fabric or any other weather related damag...

Page 36: ...If Purchased Installed and Tested to Retract Awning when Front Bar is lifted and dropped repeatedly 9 Review 10 Year Limited Warranty See Pages 31 and 32 10 All Weather Warranty Covers Weather Relate...

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