Splicecom PCS 400, User Manual

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- 68 - PCS 400/410 and 50 User Manual
Voicemail
Once this feature has been configured your caller can press 0 while listening to your greeting and
be transferred to your Assistant telephone number.
You will need to re-record your greeting to inform your callers that facility is available.
Please note that if the Assistant field is grey then you are unable to edit this field. Please refer to
your System Administrator for further details.
Forward a message
You may wish to forward a message to a colleague if the content is more relevant to another
member of staff, for example, or to a Group of Users, eg the Sales team (a Group must be
previously set up on your telephone system – please refer to your System Administrator for
further information.).
If you wish to save a message to and in future access the message via your email application you
can also forward a message to your email account. (This facility must be previously set up on
your telephone system – please refer to your System Administrator for further information.)
1 Select the Messages icon. The Incoming Call History will appear.
2 Select the message to be forwarded.
3 Select the Listen to Message icon.
4 Select the Forward Message icon and the following dialogue box will appear.
5 To forward the message to your email account select Email. The message
will be copied to your email account. Go to step 9.
or
5 To forward the message to a group of Users select Group. You will be given
a list of the Groups on your system. (Use the Search facilities as described
on page 43 to help you find the Group you require.)
or
5 Series/V3.2/1107/2 - 68 - Voicemail
PCS 400/410 and 50 User Manual