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PCS 400/410 and 50 User Manual
Contacts
(PCS 400/410 – if a keyboard is not available select the More button to
access the on-screen keyboard. Select OK when ready.)
…
Please note that a new Contact will be saved in the centralised database and therefore will be
available to your colleagues also using a PCS.
Create a new Contact during a Call
You can also add a new Contact to the database during a call. The caller’s incoming number will
be automatically entered in the Telephone number field and the further information can be
added while you are on the call.
Please note: you will only be able to add a new Contact if given the required permission. Please
refer to your system administrator for further information.
1 Select the Look Up icon.
2 Select the New Contact icon.
3 Enter any details required.
4 Select OK to save the new Contact or Cancel to cancel the new entry.
Use the More Options icon to return to the call handling icons.
If you end the call before completing the new entry the Contact Details form will stay open until
you select OK.
Create a new Contact from the Incoming Call History
If you have received a call from an external contact this call will be logged in your Incoming Call
History (please refer to page 19 for further details). The number listed can be used to create a
new Contact record and the number will be automatically entered into the Telephone number
field.
Please note: you will only be able to add a new Contact if given the required permission. Please
refer to your system administrator for further information.
1 From the Call Control toolbar select the Messages icon to view the
Incoming Call History.
2 Select the call required (by clicking under the Time column).
3 Select the New Contact icon.
4 Enter any details required.
5 Series/V3.2/1107/2
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Contacts
PCS 400/410 and 50 User Manual
Summary of Contents for PCS 400
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