Sony SRS-X99 Help Manual Download Page 61

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Personal Audio System

SRS-X99

Troubleshooting

Troubleshooting

What can I do to solve a problem?

Main unit

Power supply

Unable to turn on the speaker

None of the speaker buttons can be operated.

The setup conditions of the speaker used last time are not retained.

The speaker has entered standby mode or BLUETOOTH/Network standby mode unexpectedly.

Sound

No sound/Sound from only one speaker/Low sound level

Distorted sound/Humming or noise in the speaker output

Remote control

Remote control operation

The remote control does not function

Network

Network connection

The speaker cannot connect to the network (Other equipment on the network cannot find or recognize the speaker)

The speaker cannot connect to a Wi-Fi network

The speaker cannot connect to a network using the WPS button

The speaker does not appear in the device list of the computer's music playback application.

The speaker does not appear in the device select screen of SongPal

Music Services

The speaker cannot connect to music services

Home network (DLNA)

The controller cannot find the speaker (The controller cannot browse the contents of the speaker)

Music started automatically (home network)

The sound is interrupted

Help Guide

List of Topics

Summary of Contents for SRS-X99

Page 1: ...ayer You can listen to music stored in a Windows 8 PC connected to your network using Windows Media Player Playback via a network Windows 7 Windows Media Player You can listen to music stored in a Windows 7 PC connected to your network using Windows Media Player Playback via a network internet music streaming service You can stream music from the internet using SongPal Playback via a network SongP...

Page 2: ...t Walkman You can connect a Walkman to the USB A port USB connection USB B port High resolution supported Walkman You can connect a high resolution supported Walkman to the USB B port USB connection USB B port PC Mac You can play High Resolution Audio format files on your PC with the speaker after downloading and installing the required driver and Hi Res Audio Player to your PC Audio cable connect...

Page 3: ...ning to music on a PC Windows 7 Listening to music on a PC Windows Vista Listening to music on a Mac Listening to music on a USB flash drive Listening to High Resolution Audio format files Information Troubleshooting Main unit Remote control Network BLUETOOTH USB Additional information Troubleshooting List of Topics ...

Page 5: ... and controls 70 Parts and controls Main unit 183 Parts and controls Remote control 55 Included items 71 Checking the included items 187 Power source 72 Connecting to an AC outlet 188 Inserting the batteries of the remote control 189 Turning the power on 190 Turning the power off 191 Using the BLUETOOTH Network standby function 54 Charging USB devices such as smartphones 110 Auto standby function ...

Page 6: ...via a BLUETOOTH connection 87 Listening to music via USB connection 17 Listening to music on a USB flash drive via a USB connection USB A 88 Listening to music on an iPhone iPad iPod via a USB connection USB A 89 Listening to music on a Walkman via a USB connection USB A 90 Listening to music on a high resolution supported Walkman via a USB connection USB B 91 Listening to music on a computer via ...

Page 7: ...o cable AUDIO IN 126 Listening to music on a PC Windows 8 28 Selecting the network connection method 127 About home network DLNA 128 How to make a wireless connection with BLUETOOTH devices 263 Listening to music on a PC via a network Modern UI 130 Listening to music on a PC via a network Windows 8 131 Listening to music on a PC via a BLUETOOTH connection 132 Listening to music on a computer via a...

Page 8: ...esolution Audio format files via a network 282 Listening to music on a USB flash drive via a USB connection USB A 155 Listening to music on a high resolution supported Walkman via a USB connection USB B 156 Listening to music on a computer via a USB connection USB B 157 Information 34 About the indicators 283 Compatible devices and operating systems 159 Software update 160 Wi Fi signal strength 16...

Page 9: ...Sound 176 USB 40 USB device 177 iPhone iPad iPod USB A 178 Additional information 41 Software update 179 Reset 180 Disposal and transfer 181 How to Use 42 Troubleshooting 52 TOC 5 ...

Page 10: ...your computer to ON 1 Check that your computer and wireless router are turned on 2 Connect the wireless router to the LAN port with a commercially available LAN cable 3 Connect the wireless router to your computer using another commercially available LAN cable or a Wi Fi connection 4 Turn the speaker on The on standby indicator lights up in green then the LINK indicator begins to flash in pink Wai...

Page 11: ...he first time after purchase Note When you connect the speaker to a network for the first time after purchase or after you initialize the speaker the BLUETOOTH Network standby function is turned on automatically Related Topic Using the BLUETOOTH Network standby function 4 567 508 11 1 Copyright 2015 Sony Corporation 2 ...

Page 12: ...uter The LINK indicator lights up in orange or pink when the connection is complete 2 Tap the NETWORK button The NETWORK indicator lights up in white and the speaker switches to NETWORK mode The speaker can also be switched to NETWORK mode automatically instead of tapping the NETWORK button by playing back music using the Play To function after starting Windows Media Player 3 Right click on the St...

Page 13: ...menu The device list appears 7 Select SRS X99 8 Play back the selected song and adjust the volume The selected song will be heard from the speaker To enjoy a more dynamic sound Remove the speaker grille from the front of the speaker with the speaker grille detach tool supplied 4 ...

Page 14: ... the computer s condition the volume levels may synchronize The speaker can play MP3 WMA AAC and WAV format files only AAC files with the extension m4a mp4 or 3gp can be played Even if the bit rate and file format are supported the playback of all files is not guaranteed and there may be a change in the specification Files with DRM Digital Rights Management copyright protection cannot be played on...

Page 15: ... and the PC to the same SSID of your wireless router The LINK indicator lights up in orange or pink when the connection is complete 2 Tap the NETWORK button The NETWORK indicator lights up in white and the speaker switches to NETWORK mode The speaker can also be switched to NETWORK mode automatically instead of tapping the NETWORK button by playing back music using the Play To function after start...

Page 16: ...OL volume buttons of the speaker or the VOLUME buttons of the remote control You can also use the MUTING button Play Pause button and Previous Next button of the remote control Hint After SongPal is downloaded and installed to your smartphone iPhone you can use it as a remote control to operate devices connected to the speaker Note The speaker can play MP3 WMA AAC and WAV format files only AAC fil...

Page 17: ...ce each DLNA compatible device has to recognize the component currently used Some content may not be playable with DLNA certified products Related Topic Parts and controls Remote control Using the BLUETOOTH Network standby function Setting your PC as a DLNA server and controller Windows 7 Listening to music on a PC via a Wi Fi network 4 567 508 11 1 Copyright 2015 Sony Corporation 8 ...

Page 18: ...n the internet via your smartphone iPhone with SongPal installed The specification and design of the application may change without notice 1 Tap SongPal on your smartphone iPhone to start up the application SongPal 2 Tap SRS X99 3 Tap the desired music service The selected music service starts and a list of playable music is displayed Help Guide How to Use 9 ...

Page 19: ... removing the speaker grille Note Depending on the country or region music services and their period of availability may differ Separate registration is required for certain services An update of the device may be required In some cases the speaker may need to be activated by a music service Follow the instructions on the music service s application or SongPal The services that the third parties p...

Page 20: ...tored in your PCs or mobile phones and furthermore music from streaming services in different rooms with ultimate sound quality 1 Connect the speaker and your smartphone iPhone to the same SSID of your wireless router 2 Connect the SongPal Link compatible devices to the same wireless router as that used by the speaker and the smartphone iPhone 4 567 508 11 1 Copyright 2015 Sony Corporation Help Gu...

Page 21: ...port A 1 Connect a USB flash drive to the USB A port A Note Do not disconnect a USB flash drive during operation To prevent damage to data stop playback then turn off the power of the speaker before disconnecting the USB flash drive Sony is not responsible for any loss or damage to data in a USB flash drive that is connected to the speaker Sony does not guarantee correct operation when a USB hub o...

Page 24: ... Listening to music on a PC via a network Windows 8 Listening to music on a PC via a network Windows 7 Listening to music on a PC via a network Windows Vista Listening to music on a computer via a network Mac Listening to music on an iPhone iPad iPod via a network Listening to music on an Xperia via a network 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 15 ...

Page 25: ... Listening to music via BLUETOOTH connection How to make a wireless connection with BLUETOOTH devices Listening to music on a device via a BLUETOOTH connection 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 16 ...

Page 26: ...ening to music on an iPhone iPad iPod via a USB connection USB A Listening to music on a Walkman via a USB connection USB A Listening to music on a high resolution supported Walkman via a USB connection USB B Listening to music on a computer via a USB connection USB B 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 17 ...

Page 27: ...RS X99 Listening to music by connecting with an audio cable Listening to music on a portable audio device etc by connecting with an audio cable AUDIO IN 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 18 ...

Page 28: ... a wireless connection with BLUETOOTH devices Listening to music on an Xperia via a network Listening to music on a device via a BLUETOOTH connection Listening to music on a portable audio device etc by connecting with an audio cable AUDIO IN 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 19 ...

Page 29: ... make a wireless connection with BLUETOOTH devices Listening to music on a device via a BLUETOOTH connection Listening to music on a portable audio device etc by connecting with an audio cable AUDIO IN 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 20 ...

Page 30: ...vices Listening to music on an iPhone iPad iPod via a network Listening to music on an iPhone iPad iPod via a BLUETOOTH connection Listening to music on an iPhone iPad iPod via a USB connection USB A Listening to music on a portable audio device etc by connecting with an audio cable AUDIO IN 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 21 ...

Page 31: ...he Walkman Note If the Walkman does not have a WM PORT 22 pin connect it to the AUDIO IN jack with a commercially available USB cable Sony is not responsible for any loss of data stored in a Walkman that is connected to the speaker Related Topic Listening to music on a Walkman Charging USB devices such as smartphones Listening to music on a device via a USB connection USB A 4 567 508 11 1 Copyrigh...

Page 32: ...ion Audio USB Adaptor WM PORT Cable can be ordered from your nearest Sony Service Center 1 Connect an optional High Resolution Audio USB Adaptor WM PORT Cable to the Walkman 2 Connect a commercially available USB cable to the optional High Resolution Audio USB Adaptor WM PORT Cable and USB B port B Note Sony is not responsible for any loss or damage to data in a Walkman that is connected to the sp...

Page 33: ...B cable When connecting to Windows PC the driver is automatically installed If it is not installed automatically visit one of the following websites and download and install the driver For customers in Europe http www sony eu support For customers in the USA http esupport sony com US For customers in Canada http esupport sony com CA For customers in other countries regions http www sony asia com s...

Page 34: ...elated Topic About High Resolution Audio format files Installing Media Go and Hi Res Audio Player to a PC Listening to music on a computer Listening to music on a computer via a USB connection USB B 4 567 508 11 1 Copyright 2015 Sony Corporation 25 ...

Page 35: ...ure to turn off the power of the device before making any connections 1 Connect a device to the AUDIO IN jack with a audio cable not supplied Related Topic Listening to music on a portable audio device etc 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 26 ...

Page 36: ... Walkman via a BLUETOOTH connection Listening to music on a Walkman via a USB connection USB A Listening to music on a high resolution supported Walkman via a USB connection USB B Listening to music on a portable audio device etc by connecting with an audio cable AUDIO IN 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 27 ...

Page 37: ... make a wireless connection with BLUETOOTH devices Listening to music on a PC via a network Modern UI Listening to music on a PC via a network Windows 8 Listening to music on a PC via a BLUETOOTH connection Listening to music on a computer via a USB connection USB B 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 28 ...

Page 38: ...t home network DLNA How to make a wireless connection with BLUETOOTH devices Listening to music on a PC via a network Windows 7 Listening to music on a PC via a BLUETOOTH connection Listening to music on a computer via a USB connection USB B 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 29 ...

Page 39: ...t home network DLNA How to make a wireless connection with BLUETOOTH devices Listening to music on a PC via a network Windows Vista Listening to music on a PC via a BLUETOOTH connection Listening to music on a computer via a USB connection USB B 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 30 ...

Page 40: ...e network DLNA How to make a wireless connection with BLUETOOTH devices Listening to music on a computer via a network Mac Listening to music on a PC via a BLUETOOTH connection Listening to music on a computer via a USB connection USB B 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 31 ...

Page 41: ...sonal Audio System SRS X99 Listening to music on a USB flash drive Listening to music on a USB flash drive via a USB connection USB A 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 32 ...

Page 42: ... to High Resolution Audio files via a network Listening to music on a USB flash drive via a USB connection USB A Listening to music on a high resolution supported Walkman via a USB connection USB B Listening to music on a computer via a USB connection USB B 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 33 ...

Page 43: ...ion About the indicators Compatible devices and operating systems Software update Wi Fi signal strength About standby functions Notes on use Trademarks Support website 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 34 ...

Page 51: ...l About SongPal How to use the SongPal screen What you can do with SongPal Wi Fi network connection Connecting to a Wi Fi network using SongPal Smartphone Connecting to a Wi Fi network using SongPal iPhone Device control Listening to music on a PC via a Wi Fi network Listening to the music stored in your smartphone iPhone over Wi Fi network Listening to music on a device via a USB connection USB A...

Page 52: ...etwork Media Go Listening to music on a PC via a network Windows 8 Connection method 1 Connecting to a Wi Fi network using the WPS button of a wireless router Connection method 2 Connecting to a Wi Fi network using a computer connected with a LAN cable Connection method 3 Connecting to a Wi Fi network using a PC connected wirelessly Windows 7 Windows 8 Connection method 4 Connecting to a wired net...

Page 53: ... to music on an iPhone iPad iPod via a network Connection method 1 Connecting to a Wi Fi network using the WPS button of a wireless router Connection method 2 Connecting to a Wi Fi network using a computer connected with a LAN cable Connection method 3 Connecting to a wired network Connection method 4 Connecting to a Wi Fi network using an iPhone iPad iPod touch Listening with the AirPlay function...

Page 54: ... music by connecting with an audio cable Listening to music on a portable audio device etc by connecting with an audio cable AUDIO IN Connecting to a portable audio device etc Listening to music on a portable audio device etc Listening to music on an Xperia Selecting the network connection method Selecting the Wi Fi network connection method Selecting the wired network connection method How to mak...

Page 55: ... Codec Terminating the BLUETOOTH connection After use Disconnecting the NFC compatible device by one touch NFC Switching devices by one touch NFC Listening to music on a portable audio device etc by connecting with an audio cable AUDIO IN Connecting to a portable audio device etc Listening to music on a portable audio device etc Listening to music on an iPhone iPad iPod Selecting the network conne...

Page 56: ...ack quality Codec Terminating the BLUETOOTH connection After use Disconnecting the NFC compatible device by one touch NFC Switching devices by one touch NFC Listening to music on a Walkman via a USB connection USB A Connecting a Walkman Listening to music on a Walkman Listening to music on a high resolution supported Walkman via a USB connection USB B Connecting a high resolution supported Walkman...

Page 57: ...a DLNA server and controller Windows 8 Setting your PC for operating from a controller such as smartphone iPhone Windows 8 Listening with the AirPlay function iTunes Listening to music on a PC via a network Windows 8 Windows Media Player Listening to music on a PC via a network Media Go Listening to music on a PC via a BLUETOOTH connection Connection method 1 Pairing and connecting with a BLUETOOT...

Page 58: ... on a computer Listening to music on a PC Windows Vista Selecting the network connection method Selecting the Wi Fi network connection method Selecting the wired network connection method About home network DLNA DLNA Digital Living Network Alliance How to make a wireless connection with BLUETOOTH devices How to make a wireless connection with BLUETOOTH devices Listening to music on a PC via a netw...

Page 59: ...lessly Connection method 4 Connecting to a wired network Connection method 5 Connecting to a Wi Fi network using an iPhone iPad iPod touch Listening with the AirPlay function iTunes Listening to music on a PC via a BLUETOOTH connection Connection method 1 Pairing and connecting with a BLUETOOTH device Connection method 2 Connecting with a paired BLUETOOTH device Listening to music on a device via ...

Page 60: ...dio Player to a PC Listening to music on a computer Information About the indicators About the indicators Compatible devices and operating systems Compatible iPhone iPad iPod models Compatible Walkman models Compatible operating system Windows Compatible operating systems Mac Compatible DLNA devices Compatible BLUETOOTH devices Compatible USB devices Software update Updating the pre installed soft...

Page 61: ...ion The remote control does not function Network Network connection The speaker cannot connect to the network Other equipment on the network cannot find or recognize the speaker The speaker cannot connect to a Wi Fi network The speaker cannot connect to a network using the WPS button The speaker does not appear in the device list of the computer s music playback application The speaker does not ap...

Page 62: ...LUETOOTH Distorted sound Humming or noise USB USB device An unsupported USB device is connected There is no sound USB There is noise skipping or distorted sound A USB device is not recognized Playback does not start A music file cannot be played back Playback does not start from the first track A USB device cannot be charged iPhone iPad iPod USB A An iPhone iPad iPod cannot be played back The soun...

Page 63: ... Tap and hold the on standby button until the on standby indicator lights up in orange The speaker turns off and enters the BLUETOOTH Network standby mode If you operate a BLUETOOTH device or network device the speaker turns on automatically and connection starts To turn off the BLUETOOTH Network standby function With the speaker turned on tap and hold the on standby button until the on standby in...

Page 64: ...n a device connected to the USB A port A The USB A indicator lights up when the button is pressed 3 USB B button Press to switch the speaker to USB B mode Press to listen to music in a USB device connected to the USB B port B The USB B indicator lights up when the button is pressed 4 VOLUME buttons Press to adjust the volume The on standby indicator and reaction indicator flash according to the vo...

Page 65: ...utton Press to switch the speaker to AUDIO IN mode Press to listen to music in a device connected to the AUDIO IN jack The AUDIO IN indicator lights up when the button is pressed 9 BLUETOOTH button Press to switch the speaker to BLUETOOTH mode Press to pair or connect with a BLUETOOTH device or to listen to music in a BLUETOOTH device The BLUETOOTH PAIRING indicator flashes and lights up when the ...

Page 66: ...Wi Fi network by operating your smartphone iPhone To listen to music on the PC it is necessary to set the PC as a DLNA server The specification and design of the application may change without notice 1 Set up your PC as a DLNA server For details about settings see Related Topic below 2 Tap SongPal on your smartphone iPhone to start up the application SongPal 3 Tap SRS X99 4 Tap Home Network Help G...

Page 67: ...Remove the speaker grille from the front of the speaker with the speaker grille detach tool supplied Keep the removed grille on a flat surface to prevent distortion Note Do not touch the exposed part of the speaker speaker units after removing the speaker grille Hint Using commercially available LAN cables to connect the speaker a router and a PC is recommended to play back High Resolution Audio f...

Page 68: ...troller Windows 8 Setting your PC for operating from a controller such as smartphone iPhone Windows 8 Setting your PC as a DLNA server and controller Windows 7 Setting your PC as a DLNA server Windows Vista 4 567 508 11 1 Copyright 2015 Sony Corporation 59 ...

Page 69: ... download SongPal to your smartphone iPhone and operate a Windows 8 PC perform Setting your PC for operating from a controller such as smartphone iPhone Windows 8 1 Move the mouse pointer to the top right or bottom right corner of the Start screen to display the charms then select Settings In the case of a touch panel display the charms by swiping from the right side of the Start screen then selec...

Page 70: ...d Topic Setting your PC for operating from a controller such as smartphone iPhone Windows 8 Listening to music on a PC via a network Windows 8 Windows Media Player Listening to music on a PC via a Wi Fi network 4 567 508 11 1 Copyright 2015 Sony Corporation 61 ...

Page 71: ...red item does not appear in the display try changing the Control Panel display type 2 Select Public network under View your active networks If the display shows other than Public network go to step 5 The Set Network Location screen appears 3 Select Home network or Work network according to the environment in which the speaker is used 4 Follow the instructions that appear on the display according t...

Page 72: ...edia streaming options screen select Turn on media streaming 8 Select Allow All The Allow All Media Devices screen appears If all the devices in the local network are allowed Allow to access your network select OK and close the screen 9 Select Allow all computers and media devices 10 Select OK to close the screen 63 ...

Page 73: ...Related Topic Listening to music on a PC via a network Windows 7 Windows Media Player Listening to music on a PC via a Wi Fi network 4 567 508 11 1 Copyright 2015 Sony Corporation 64 ...

Page 74: ...dard or more to the USB A port A For details on file formats refer to the operating instructions supplied with your USB flash drive 1 Connect the USB flash drive to the USB A port A 2 Tap the USB A button The speaker switches to the USB A mode and the USB A indicator lights up in white 3 Press the Play Pause button on the remote control to play back music 4 Tap the VOL volume button to adjust the ...

Page 75: ...use it as a remote control Note Sony is not responsible for any loss or damage to data in a USB flash drive that is connected to the speaker Do not disconnect a USB flash drive during operation To prevent damage to data stop playback then turn off the power of the speaker before disconnecting the device Sony does not guarantee correct operation when a USB hub or USB extension cable is used When yo...

Page 76: ... a device connected to the USB A port A of the speaker by operating your smartphone iPhone The specification and design of the application may change without notice 1 Connect the device to the USB A port A of the speaker For details about connection see Related Topic below 2 Tap SongPal on your smartphone iPhone to start up the application SongPal 3 Tap SRS X99 4 Tap USB Help Guide How to Use 67 ...

Page 77: ...he speaker with the speaker grille detach tool supplied Keep the removed grille on a flat surface to prevent distortion Note Do not touch the exposed part of the speaker speaker units after removing the speaker grille Related Topic Connecting a USB flash drive Connecting an iPhone iPad iPod Connecting a Walkman 4 567 508 11 1 Copyright 2015 Sony Corporation 68 ...

Page 79: ...arts and controls Main unit Introduction to the buttons terminals and indicators on the speaker Parts and controls Remote control Introduction to the buttons on the remote control 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 70 ...

Page 80: ...rsonal Audio System SRS X99 Included items Checking the included items Check that all items are included with the speaker before use 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 71 ...

Page 81: ... speaker off Using the BLUETOOTH Network standby function The speaker turns on automatically by operating a BLUETOOTH device or network device and BLUETOOTH or network connection starts Charging USB devices such as smartphones You can charge your USB device via a USB connection to the speaker Auto standby function If no operation is performed and no sound is input for about 15 minutes the speaker ...

Page 82: ...ng Sony audio devices which are compatible with SongPal by your smartphone iPhone What you can do with SongPal SongPal can set up a Wi Fi connection with the speaker allowing you to select play music on the PC or server via your home network 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 73 ...

Page 83: ...talled on your smartphone First make a BLUETOOTH connection between the speaker and the smartphone Connecting to a Wi Fi network using SongPal iPhone You can connect the speaker to a Wi Fi network using SongPal installed on your iPhone First make a BLUETOOTH connection between the speaker and the iPhone 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 74 ...

Page 84: ...rt of the speaker using SongPal installed on your smartphone iPhone Listening to music on a computer via a USB connection USB B You can select a computer connected to the USB B port of the speaker using SongPal installed on your smartphone iPhone Listening to music from an internet streaming service music service You can use various music streaming services offered on the internet using SongPal in...

Page 85: ...using SongPal installed on your smartphone iPhone Setting the BLUETOOTH Network standby function You can turn on off the BLUETOOTH Network standby function of the speaker using your smartphone iPhone with SongPal installed Setting the BLUETOOTH audio streaming playback quality Codec You can select the BLUETOOTH audio streaming playback quality of the speaker using SongPal installed on your smartph...

Page 86: ...elect the network connection method which depends on your network environment Selecting the wired network connection method Connect the speaker to your wireless router with a commercially available LAN cable then connect the router to the computer 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 77 ...

Page 87: ...bout home network DLNA DLNA Digital Living Network Alliance You can listen to music stored in a DLNA server for example a PC on a home network using the speaker 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 78 ...

Page 88: ...mercially available LAN cable then connect the router to the computer Connection method 5 Connecting to a Wi Fi network using an iPhone iPad iPod touch Connect the speaker to the same Wi Fi network as the iPhone iPad iPod touch with iOS 8 or later Setting your PC as a DLNA server and controller Windows 8 Set a Windows 8 PC for use as a DLNA server and a controller Setting your PC for operating fro...

Page 89: ...r with a commercially available LAN cable then connect the router to the computer Connection method 5 Connecting to a Wi Fi network using an iPhone iPad iPod touch Connect the speaker to the same Wi Fi network as the iPhone iPad iPod touch with iOS 8 or later Setting your PC as a DLNA server and controller Windows 8 Set a Windows 8 PC for use as a DLNA server and a controller Setting your PC for o...

Page 90: ...thod 4 Connecting to a wired network Connect the speaker to a wireless router with a commercially available LAN cable then connect the router to the computer Connection method 5 Connecting to a Wi Fi network using an iPhone iPad iPod touch Connect the speaker to the same Wi Fi network as the iPhone iPad iPod touch with iOS 8 or later Setting your PC as a DLNA server and controller Windows 7 Set a ...

Page 91: ...th a Windows Vista PC wirelessly then connect to the Wi Fi network Connection method 4 Connecting to a wired network Connect the speaker to a wireless router with a commercially available LAN cable then connect the router to the computer Connection method 5 Connecting to a Wi Fi network using an iPhone iPad iPod touch Connect the speaker to the same Wi Fi network as the iPhone iPad iPod touch with...

Page 92: ...puter Connection method 3 Connecting to a Wi Fi network using a Mac connected wirelessly Connect the speaker with a Mac wirelessly then connect to the Wi Fi network Connection method 4 Connecting to a wired network Connect the speaker to a wireless router with a commercially available LAN cable then connect the router to the computer Connection method 5 Connecting to a Wi Fi network using an iPhon...

Page 93: ...hen connect the speaker to the wireless router using the computer Connection method 3 Connecting to a wired network Connect the speaker to a wireless router with a commercially available LAN cable then connect the router to the computer Connection method 4 Connecting to a Wi Fi network using an iPhone iPad iPod touch Connect the speaker to a Wi Fi network that the iPhone iPad iPod touch with iOS 8...

Page 94: ... speaker to the wireless router using the computer Connection method 3 Connecting to a wired network Connect the speaker to a wireless router with a commercially available LAN cable then connect the router to the computer Connection method 4 Connecting to a Wi Fi network using an iPhone iPad iPod touch Connect the speaker to a Wi Fi network that the iPhone iPad iPod touch with iOS 8 or later has b...

Page 95: ... wireless connection with BLUETOOTH devices How to make a wireless connection with BLUETOOTH devices An overview of pairing and BLUETOOTH connection with a BLUETOOTH device 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 86 ...

Page 96: ...s a BLUETOOTH connection Listening to music on a device via a BLUETOOTH connection You can enjoy listening to music of your BLUETOOTH device wirelessly via a BLUETOOTH connection Selecting the BLUETOOTH audio streaming playback quality Codec You can select the BLUETOOTH audio streaming playback quality of the speaker Terminating the BLUETOOTH connection After use After use terminate the BLUETOOTH ...

Page 97: ...nnection USB A Connecting a USB flash drive You can connect a USB flash drive to the USB A port Listening to music on a USB flash drive You can listen to music stored in a USB flash drive connected to the speaker 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 88 ...

Page 98: ... A Connecting an iPhone iPad iPod You can connect an iPhone iPad iPod to the USB A port Listening to music on an iPhone iPad iPod You can listen to music on an iPhone iPad iPod that is connected to the speaker with a USB cable 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 89 ...

Page 99: ...SB connection USB A Connecting a Walkman You can connect a Walkman to the USB A port Listening to music on a Walkman You can enjoy music on a Walkman that is connected to the speaker with a USB cable 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 90 ...

Page 100: ...g a high resolution supported Walkman You can connect a high resolution supported Walkman to the USB B port Listening to music on a high resolution supported Walkman You can listen to music on a high resolution supported Walkman connected to the speaker 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 91 ...

Page 101: ...alling Media Go and Hi Res Audio Player to a PC Media Go and Hi Res Audio Player need to be downloaded and installed to your computer before playing High Resolution Audio format files Listening to music on a computer You can listen to music on a PC or Mac that is connected to the speaker with a USB cable 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 92 ...

Page 102: ...necting to a portable audio device etc You can connect a portable audio device etc with a commercially available audio cable Listening to music on a portable audio device etc You can enjoy music of a portable audio device etc connected to the AUDIO IN jack 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 93 ...

Page 103: ...elect the network connection method which depends on your network environment Selecting the wired network connection method Connect the speaker to your wireless router with a commercially available LAN cable then connect the router to the computer 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 94 ...

Page 104: ... wireless connection with BLUETOOTH devices How to make a wireless connection with BLUETOOTH devices An overview of pairing and BLUETOOTH connection with a BLUETOOTH device 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 95 ...

Page 105: ... speaker to the wireless router using the computer Connection method 3 Connecting to a wired network Connect the speaker to a wireless router with a commercially available LAN cable then connect the router to the computer Connection method 4 Connecting to a Wi Fi network using an iPhone iPad iPod touch Connect the speaker to a Wi Fi network that the iPhone iPad iPod touch with iOS 8 or later has b...

Page 106: ...s a BLUETOOTH connection Listening to music on a device via a BLUETOOTH connection You can enjoy listening to music of your BLUETOOTH device wirelessly via a BLUETOOTH connection Selecting the BLUETOOTH audio streaming playback quality Codec You can select the BLUETOOTH audio streaming playback quality of the speaker Terminating the BLUETOOTH connection After use After use terminate the BLUETOOTH ...

Page 107: ...necting to a portable audio device etc You can connect a portable audio device etc with a commercially available audio cable Listening to music on a portable audio device etc You can enjoy music of a portable audio device etc connected to the AUDIO IN jack 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 98 ...

Page 108: ... wireless connection with BLUETOOTH devices How to make a wireless connection with BLUETOOTH devices An overview of pairing and BLUETOOTH connection with a BLUETOOTH device 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 99 ...

Page 109: ...s a BLUETOOTH connection Listening to music on a device via a BLUETOOTH connection You can enjoy listening to music of your BLUETOOTH device wirelessly via a BLUETOOTH connection Selecting the BLUETOOTH audio streaming playback quality Codec You can select the BLUETOOTH audio streaming playback quality of the speaker Terminating the BLUETOOTH connection After use After use terminate the BLUETOOTH ...

Page 110: ...ecting to a portable audio device etc You can connect a portable audio device etc with a commercially available audio cable Listening to music on a portable audio device etc You can enjoy music of a portable audio device etc connected to the AUDIO IN jack 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 101 ...

Page 111: ...lect the network connection method which depends on your network environment Selecting the wired network connection method Connect the speaker to your wireless router with a commercially available LAN cable then connect the router to the computer 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 102 ...

Page 112: ... wireless connection with BLUETOOTH devices How to make a wireless connection with BLUETOOTH devices An overview of pairing and BLUETOOTH connection with a BLUETOOTH device 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 103 ...

Page 113: ...hen connect the speaker to the wireless router using the computer Connection method 3 Connecting to a wired network Connect the speaker to a wireless router with a commercially available LAN cable then connect the router to the computer Connection method 4 Connecting to a Wi Fi network using an iPhone iPad iPod touch Connect the speaker to a Wi Fi network that the iPhone iPad iPod touch with iOS 8...

Page 114: ...speaker with a BLUETOOTH device that is already paired Listening to music on a device via a BLUETOOTH connection You can enjoy listening to music of your BLUETOOTH device wirelessly via a BLUETOOTH connection Selecting the BLUETOOTH audio streaming playback quality Codec You can select the BLUETOOTH audio streaming playback quality of the speaker Terminating the BLUETOOTH connection After use Afte...

Page 115: ...A Connecting an iPhone iPad iPod You can connect an iPhone iPad iPod to the USB A port Listening to music on an iPhone iPad iPod You can listen to music on an iPhone iPad iPod that is connected to the speaker with a USB cable 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 106 ...

Page 116: ...ecting to a portable audio device etc You can connect a portable audio device etc with a commercially available audio cable Listening to music on a portable audio device etc You can enjoy music of a portable audio device etc connected to the AUDIO IN jack 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 107 ...

Page 117: ...itches to USB A mode and the USB A indicator lights up in white 3 Press the Play Pause button of the remote control to start playback 4 Tap the VOL volume button to adjust the volume When you tap the VOL volume button the on standby indicator flashes once or three times according to the volume adjustment To enjoy a more dynamic sound Remove the speaker grille from the front of the speaker with the...

Page 118: ...ious Next button of the remote control Hint After SongPal is downloaded and installed to your smartphone iPhone you can use it as the remote control Note The speaker supports only audio playback functions of Walkman Sony is not responsible for loss or damage of data in a Walkman that is connected to the speaker Correct operation is not guaranteed even for a supported Walkman When the Walkman is co...

Page 119: ...ice will be charged even if the speaker is turned off An iPhone iPad iPod or Walkman can be charged even while playing back music via the USB A port A Note Do not use a smartphone charging dock it may prevent charging Charging of all USB devices cannot be guaranteed In an extremely hot environment charging of the connected USB device will stop If the speaker is switched to another mode by tapping ...

Page 121: ...ts The higher the number of bits the closer the sample is to the original source CDs are standardized at 44 1 kHz 16 bit but there is no single standard for High Resolution Audio An alternative way of digitizing an analog source is a method called DSD Direct Stream Digital which captures sound information as a sequence of single bit values with an extremely high sampling rate of either 2 8 MHz or ...

Page 122: ... the high resolution supported Walkman to the USB B port B 2 Tap the USB B button The speaker switches to USB B mode and the USB B indicator lights up in white 3 Operate the high resolution supported Walkman to start playback and adjust the volume to a moderate level 4 Tap the VOL volume button to adjust the volume When you tap the VOL volume button the on standby indicator flashes once or three t...

Page 123: ...e to data in a Walkman that is connected to the speaker Not all operations are guaranteed even if the Walkman is supported Depending on the Walkman dynamic normalizer equalizer VPT DSEE and speaker output optimizer may be set to on or adjusted If the sound is distorted set these functions to off When the Walkman is connected sound is not output from its headphone jack Related Topic About High Reso...

Page 124: ...ication fee depending on your internet contract For customers in Europe http www sony eu support For customers in the USA http esupport sony com US For customers in Canada http esupport sony com CA For customers in other countries regions http www sony asia com section support For details on installing refer to the download webpages Related Topic About High Resolution Audio format files Listening ...

Page 125: ...t your computer to the USB B port B 2 Tap the USB B button The speaker switches to USB B mode and the USB B indicator lights up in white 3 Operate the computer to start playback and adjust the volume to a moderate level To play back High Resolution Audio files on the computer use the Hi Res Audio Player 4 Tap the VOL volume button to adjust the volume When you tap the VOL volume button the on stan...

Page 126: ...ble is used Do not disconnect the computer during operation To prevent damage to data stop playback then turn off the power of the speaker before disconnecting the computer Digital broadcast audio is not output from the USB port of the computer To listen to digital broadcast audio connect the computer s analog audio output to the AUDIO IN jack of the speaker Related Topic About High Resolution Aud...

Page 127: ...ort B of the speaker by using your smartphone iPhone then operate the computer to playback music The specification and design of the application may change without notice 1 Connect the computer to the USB B port B of the speaker For details about connection see Related Topic below 2 Tap SongPal on your smartphone iPhone to start up the application SongPal 3 Tap SRS X99 4 Tap USB DAC Help Guide How...

Page 128: ...rille from the front of the speaker with the speaker grille detach tool supplied Keep the removed grille on a flat surface to prevent distortion Note Do not touch the exposed part of the speaker speaker units after removing the speaker grille Related Topic Connecting a computer Installing the driver 4 567 508 11 1 Copyright 2015 Sony Corporation 119 ...

Page 129: ... 3 Tap the AUDIO IN button The speaker switches to AUDIO IN mode and the AUDIO IN indicator lights up in white 4 Turn on the connected device 5 Operate the connected device to start playback and adjust the volume to a moderate level 6 Tap the VOL volume button to adjust the volume When you tap the VOL volume button the on standby indicator flashes once or three times according to the volume adjust...

Page 130: ...touch the exposed part of the speaker speaker units after removing the speaker grille Hint After SongPal is downloaded and installed to your smartphone iPhone you can use it as a remote control to adjust the speaker s volume etc 4 567 508 11 1 Copyright 2015 Sony Corporation 121 ...

Page 131: ... wireless connection with BLUETOOTH devices How to make a wireless connection with BLUETOOTH devices An overview of pairing and BLUETOOTH connection with a BLUETOOTH device 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 122 ...

Page 132: ...to music of your BLUETOOTH device wirelessly via a BLUETOOTH connection Selecting the BLUETOOTH audio streaming playback quality Codec You can select the BLUETOOTH audio streaming playback quality of the speaker Terminating the BLUETOOTH connection After use After use terminate the BLUETOOTH connection between the speaker and BLUETOOTH device Disconnecting the NFC compatible device by one touch NF...

Page 133: ...B connection USB A Connecting a Walkman You can connect a Walkman to the USB A port Listening to music on a Walkman You can enjoy music on a Walkman that is connected to the speaker with a USB cable 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 124 ...

Page 134: ...g a high resolution supported Walkman You can connect a high resolution supported Walkman to the USB B port Listening to music on a high resolution supported Walkman You can listen to music on a high resolution supported Walkman connected to the speaker 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 125 ...

Page 135: ...ecting to a portable audio device etc You can connect a portable audio device etc with a commercially available audio cable Listening to music on a portable audio device etc You can enjoy music of a portable audio device etc connected to the AUDIO IN jack 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 126 ...

Page 136: ...lect the network connection method which depends on your network environment Selecting the wired network connection method Connect the speaker to your wireless router with a commercially available LAN cable then connect the router to the computer 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 127 ...

Page 137: ...bout home network DLNA DLNA Digital Living Network Alliance You can listen to music stored in a DLNA server for example a PC on a home network using the speaker 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 128 ...

Page 138: ... wireless connection with BLUETOOTH devices How to make a wireless connection with BLUETOOTH devices An overview of pairing and BLUETOOTH connection with a BLUETOOTH device 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 129 ...

Page 139: ...mercially available LAN cable then connect the router to the computer Connection method 5 Connecting to a Wi Fi network using an iPhone iPad iPod touch Connect the speaker to the same Wi Fi network as the iPhone iPad iPod touch with iOS 8 or later Setting your PC as a DLNA server and controller Windows 8 Set a Windows 8 PC for use as a DLNA server and a controller Setting your PC for operating fro...

Page 140: ... with a commercially available LAN cable then connect the router to the computer Connection method 5 Connecting to a Wi Fi network using an iPhone iPad iPod touch Connect the speaker to the same Wi Fi network as the iPhone iPad iPod touch with iOS 8 or later Setting your PC as a DLNA server and controller Windows 8 Set a Windows 8 PC for use as a DLNA server and a controller Setting your PC for op...

Page 141: ... with a BLUETOOTH device that is already paired Listening to music on a device via a BLUETOOTH connection You can enjoy listening to music of your BLUETOOTH device wirelessly via a BLUETOOTH connection Selecting the BLUETOOTH audio streaming playback quality Codec You can select the BLUETOOTH audio streaming playback quality of the speaker Terminating the BLUETOOTH connection After use After use t...

Page 142: ...lling Media Go and Hi Res Audio Player to a PC Media Go and Hi Res Audio Player need to be downloaded and installed to your computer before playing High Resolution Audio format files Listening to music on a computer You can listen to music on a PC or Mac that is connected to the speaker with a USB cable 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 133 ...

Page 143: ...lect the network connection method which depends on your network environment Selecting the wired network connection method Connect the speaker to your wireless router with a commercially available LAN cable then connect the router to the computer 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 134 ...

Page 144: ...bout home network DLNA DLNA Digital Living Network Alliance You can listen to music stored in a DLNA server for example a PC on a home network using the speaker 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 135 ...

Page 145: ... wireless connection with BLUETOOTH devices How to make a wireless connection with BLUETOOTH devices An overview of pairing and BLUETOOTH connection with a BLUETOOTH device 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 136 ...

Page 146: ...thod 4 Connecting to a wired network Connect the speaker to a wireless router with a commercially available LAN cable then connect the router to the computer Connection method 5 Connecting to a Wi Fi network using an iPhone iPad iPod touch Connect the speaker to the same Wi Fi network as the iPhone iPad iPod touch with iOS 8 or later Setting your PC as a DLNA server and controller Windows 7 Set a ...

Page 147: ... with a BLUETOOTH device that is already paired Listening to music on a device via a BLUETOOTH connection You can enjoy listening to music of your BLUETOOTH device wirelessly via a BLUETOOTH connection Selecting the BLUETOOTH audio streaming playback quality Codec You can select the BLUETOOTH audio streaming playback quality of the speaker Terminating the BLUETOOTH connection After use After use t...

Page 148: ...lling Media Go and Hi Res Audio Player to a PC Media Go and Hi Res Audio Player need to be downloaded and installed to your computer before playing High Resolution Audio format files Listening to music on a computer You can listen to music on a PC or Mac that is connected to the speaker with a USB cable 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 139 ...

Page 149: ...lect the network connection method which depends on your network environment Selecting the wired network connection method Connect the speaker to your wireless router with a commercially available LAN cable then connect the router to the computer 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 140 ...

Page 150: ...bout home network DLNA DLNA Digital Living Network Alliance You can listen to music stored in a DLNA server for example a PC on a home network using the speaker 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 141 ...

Page 151: ... wireless connection with BLUETOOTH devices How to make a wireless connection with BLUETOOTH devices An overview of pairing and BLUETOOTH connection with a BLUETOOTH device 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 142 ...

Page 152: ...th a Windows Vista PC wirelessly then connect to the Wi Fi network Connection method 4 Connecting to a wired network Connect the speaker to a wireless router with a commercially available LAN cable then connect the router to the computer Connection method 5 Connecting to a Wi Fi network using an iPhone iPad iPod touch Connect the speaker to the same Wi Fi network as the iPhone iPad iPod touch with...

Page 153: ... with a BLUETOOTH device that is already paired Listening to music on a device via a BLUETOOTH connection You can enjoy listening to music of your BLUETOOTH device wirelessly via a BLUETOOTH connection Selecting the BLUETOOTH audio streaming playback quality Codec You can select the BLUETOOTH audio streaming playback quality of the speaker Terminating the BLUETOOTH connection After use After use t...

Page 154: ...lling Media Go and Hi Res Audio Player to a PC Media Go and Hi Res Audio Player need to be downloaded and installed to your computer before playing High Resolution Audio format files Listening to music on a computer You can listen to music on a PC or Mac that is connected to the speaker with a USB cable 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 145 ...

Page 155: ...lect the network connection method which depends on your network environment Selecting the wired network connection method Connect the speaker to your wireless router with a commercially available LAN cable then connect the router to the computer 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 146 ...

Page 156: ...bout home network DLNA DLNA Digital Living Network Alliance You can listen to music stored in a DLNA server for example a PC on a home network using the speaker 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 147 ...

Page 157: ... wireless connection with BLUETOOTH devices How to make a wireless connection with BLUETOOTH devices An overview of pairing and BLUETOOTH connection with a BLUETOOTH device 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 148 ...

Page 158: ...uter Connection method 3 Connecting to a Wi Fi network using a Mac connected wirelessly Connect the speaker with a Mac wirelessly then connect to the Wi Fi network Connection method 4 Connecting to a wired network Connect the speaker to a wireless router with a commercially available LAN cable then connect the router to the computer Connection method 5 Connecting to a Wi Fi network using an iPhone...

Page 159: ... with a BLUETOOTH device that is already paired Listening to music on a device via a BLUETOOTH connection You can enjoy listening to music of your BLUETOOTH device wirelessly via a BLUETOOTH connection Selecting the BLUETOOTH audio streaming playback quality Codec You can select the BLUETOOTH audio streaming playback quality of the speaker Terminating the BLUETOOTH connection After use After use t...

Page 160: ...lling Media Go and Hi Res Audio Player to a PC Media Go and Hi Res Audio Player need to be downloaded and installed to your computer before playing High Resolution Audio format files Listening to music on a computer You can listen to music on a PC or Mac that is connected to the speaker with a USB cable 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 151 ...

Page 161: ...nection USB A Connecting a USB flash drive You can connect a USB flash drive to the USB A port Listening to music on a USB flash drive You can listen to music stored in a USB flash drive connected to the speaker 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 152 ...

Page 162: ...gh Resolution Audio format files About High Resolution Audio format files You can play back High Resolution Audio format files such as 192 kHz 24 bit and 96 kHz 24 bit 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 153 ...

Page 163: ...on Audio files via a network Listening to High Resolution Audio format files via a network You can listen to High Resolution Audio format files stored in a PC connected to your network 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 154 ...

Page 164: ...nection USB A Connecting a USB flash drive You can connect a USB flash drive to the USB A port Listening to music on a USB flash drive You can listen to music stored in a USB flash drive connected to the speaker 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 155 ...

Page 165: ...g a high resolution supported Walkman You can connect a high resolution supported Walkman to the USB B port Listening to music on a high resolution supported Walkman You can listen to music on a high resolution supported Walkman connected to the speaker 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 156 ...

Page 166: ...lling Media Go and Hi Res Audio Player to a PC Media Go and Hi Res Audio Player need to be downloaded and installed to your computer before playing High Resolution Audio format files Listening to music on a computer You can listen to music on a PC or Mac that is connected to the speaker with a USB cable 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 157 ...

Page 167: ...Personal Audio System SRS X99 About the indicators About the indicators The indicators show the status of the speaker 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 158 ...

Page 168: ...patible iPhone iPad iPod models Compatible Walkman models Compatible operating system Windows Compatible operating systems Mac Compatible DLNA devices Compatible BLUETOOTH devices Compatible USB devices 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 159 ...

Page 169: ...Personal Audio System SRS X99 Software update Updating the pre installed software Update the software of the speaker 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 160 ...

Page 170: ... strength Checking the Wi Fi signal strength reception sensitivity You can check the signal strength reception sensitivity when the speaker is connected to a Wi Fi network 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 161 ...

Page 171: ...99 About standby functions Standby mode differences Explanation of the differences between the standby modes standby BLUETOOTH network standby auto standby 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 162 ...

Page 172: ...UETOOTH wireless technology is a short range wireless technology that enables wireless data communication between devices such as a computer and digital camera What is LDAC LDAC is an audio coding technology for High Resolution Hi Res Audio developed by Sony 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 163 ...

Page 173: ... Audio System SRS X99 Trademarks Trademarks List of trademarks registered trademarks Important information on software Notes on software 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 164 ...

Page 174: ...Personal Audio System SRS X99 Support website Customer support websites URLs of the customer support websites 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 165 ...

Page 176: ... None of the speaker buttons can be operated The setup conditions of the speaker used last time are not retained The speaker has entered standby mode or BLUETOOTH Network standby mode unexpectedly 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 167 ...

Page 177: ...e speaker Low sound level Distorted sound Humming or noise in the speaker output You might be looking for the following topics There is no sound BLUETOOTH Distorted sound Humming or noise 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 168 ...

Page 179: ... speaker The speaker cannot connect to a Wi Fi network The speaker cannot connect to a network using the WPS button The speaker does not appear in the device list of the computer s music playback application The speaker does not appear in the device select screen of SongPal 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 170 ...

Page 181: ...nd the speaker The controller cannot browse the contents of the speaker Music started automatically home network The sound is interrupted Playback does not start A music file cannot be played back 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 172 ...

Page 182: ... found from an iPhone iPad iPod touch or a computer with iTunes Music started automatically AirPlay There is no sound or the sound skips during playback The speaker cannot be operated 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 173 ...

Page 184: ...ersonal Audio System SRS X99 One touch connection NFC Unable to connect the speaker to a BLUETOOTH device with One touch NFC 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 175 ...

Page 185: ... Distorted sound Humming or noise You might be looking for the following topics No sound Sound from only one speaker Low sound level Distorted sound Humming or noise in the speaker output 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 176 ...

Page 186: ...ound USB There is noise skipping or distorted sound A USB device is not recognized Playback does not start A music file cannot be played back Playback does not start from the first track A USB device cannot be charged 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 177 ...

Page 187: ... iPad iPod USB A An iPhone iPad iPod cannot be played back The sound is distorted The iPhone iPad iPod does not function The iPhone iPad iPod cannot be charged 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 178 ...

Page 188: ...Personal Audio System SRS X99 Software update Updating the pre installed software Update the software of the speaker 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 179 ...

Page 191: ...lity for compressed audio files and restores high range sound removed during the compression process Auto is set as the default setting so you can enjoy both compressed audio files and high resolution audio files Compatible with ClearAudio Tap operation 1 Music services and their period of availability may differ An update of the device may be required Services offered by third parties may be chan...

Page 192: ...The backlight lights up and the function buttons No 7 to No 11 are displayed Buttons will be turned off when there is no operation for about 20 minutes or more How to display the function buttons Place your hand as illustrated below to display the function buttons To display quickly touch the center of the top panel Help Guide How to Use 183 ...

Page 193: ...tor flash according to the volume adjustment when tapped 4 on standby button indicator Tap to turn the speaker s power on and off The power status of the speaker is indicated by the lighting or flashing of the indicator 5 Remote sensor Reaction indicator When the speaker receives signals from the supplied remote control the reaction indicator remote sensor flashes Also the indicator flashes accord...

Page 194: ...10 USB B button indicator Tap to switch the speaker to USB B mode Tap to listen to music in a device connected to the USB B port B The USB B indicator lights up when tapped 11 AUDIO IN button indicator Tap to switch the speaker to AUDIO IN mode Tap to listen to music in a device connected to the AUDIO IN jack The AUDIO IN indicator lights up when tapped 12 Wi Fi antenna Set upright before Wi Fi co...

Page 195: ...dio USB Adaptor WM PORT Cable 18 USB A port A Connect a USB flash drive directly When connecting to an iPhone iPad iPod or Walkman use the cable supplied with the device Related Topic Parts and controls Remote control About the indicators 4 567 508 11 1 Copyright 2015 Sony Corporation 186 ...

Page 196: ...r trial use Cleaning cloth 1 Wi Fi Startup Guide Listening to Music over Your Wi Fi Network Explains how to listen to music stored in your computer or other device over your Wi Fi network Operating Instructions Warranty card 2 Provides important safety information BLUETOOTH connection method troubleshooting etc Reference Guide 2 Provides important safety information Warranty card 2 1 Quantity may ...

Page 197: ...utlet with the AC power cord supplied securely 1 Connect the AC power cord supplied to the AC IN terminal of the speaker 2 Plug the other end of the AC power cord into an AC outlet Related Topic Turning the power on 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 188 ...

Page 198: ...bination of old and new batteries or different battery types Do not attempt to charge the batteries If you do not intend to use the remote control for a long period of time remove the batteries If battery leakage occurs remove any leaked fluid in the battery compartment and replace the batteries with new ones Strong light such as lighting equipment or direct sunlight may affect remote control oper...

Page 199: ...owly once per 3 seconds Slow flashing begins in about two minutes When you turn on the speaker in the BLUETOOTH Network standby mode the start up time becomes shorter and the speaker will become operational sooner than when you turn on the speaker in standby mode To turn on the BLUETOOTH Network standby function with the speaker turned on tap and hold the on standby button until the on standby ind...

Page 200: ...tion is on the on standby indicator lights up in orange and the speaker enters the BLUETOOTH Network standby mode Note If the speaker is turned off while the LINK indicator is flashing the on standby indicator will flash for several tens of seconds While the on standby indicator is flashing the speaker is not operational Related Topic Using the BLUETOOTH Network standby function Standby mode diffe...

Page 201: ...sconnection operations to the speaker from external devices have not been performed Music sound is not played while connected to an external devices Hint Charging a USB device continues even when the speaker enters standby mode or BLUETOOTH Network standby mode You can use SongPal to turn off the auto standby function Related Topic Setting the auto standby function Standby mode differences 4 567 5...

Page 202: ...the screen For details about SongPal refer to the following URL http info songpal sony net help The specification and design of the application may change without notice To start up SongPal on your smartphone iPhone Tap SongPal on your smartphone iPhone SongPal Make sure you are connected to a network the first time you start SongPal with your smartphone iPhone The overview of the devices on the h...

Page 203: ...work settings of an audio device Note The screens above are the display examples The actual display may differ What you can control with SongPal varies depending on the connected device Related Topic What you can do with SongPal 4 567 508 11 1 Copyright 2015 Sony Corporation 194 ...

Page 204: ...services a third party application is required Depending on the country or region music services and their period of availability may differ Separate registration is required for certain services An update of the device may be required Services offered by third parties may be changed suspended or terminated without prior notice Sony does not bear any responsibility for such situations Controlling ...

Page 205: ...will be protected again when you set wireless LAN security The specification and design of the application may change without notice 1 Connect your smartphone to your wireless router Connect it to 2 4 GHz band 11b 11g and 11n or 5 GHz band 11a and 11n The speaker is not compatible with IEEE 802 11ac 2 Have the Wi Fi network name SSID and password of the wireless router available for reference Some...

Page 206: ...speaker until the smartphone responds it may take a few seconds Then go to step 8 7 If your smartphone is not NFC compatible make the BLUETOOTH connection between the speaker and the smartphone i Turn on the BLUETOOTH function of your smartphone ii Tap Open the Bluetooth setting screen on the SongPal screen of your smartphone iii Tap the BLUETOOTH PAIRING button on the speaker once The BLUETOOTH i...

Page 207: ... to flash quickly in white and the speaker enters pairing mode v Tap SRS X99 on the SongPal screen of your smartphone If SRS X99 is not displayed search for the device For details refer to the operating instructions of your smartphone 8 Check that the BLUETOOTH indicator on the speaker is lit When the BLUETOOTH connection is established the BLUETOOTH indicator stays lit 9 Configure the Wi Fi setti...

Page 208: ...n is complete Note To download the app you may have to pay a communication fee depending on your internet contract When you connect the speaker to a Wi Fi network for the first time after purchase or after you initialize the speaker the BLUETOOTH Network standby function is turned on automatically Related Topic Listening to music on a PC via a Wi Fi network Using the BLUETOOTH Network standby func...

Page 209: ...LAN cable not supplied from the speaker Place the speaker closer to the wireless router Set the Wi Fi antenna on the rear to the upright position Before starting this procedure be aware that the setting information of your Wi Fi network will not be protected until the setting is complete After the setting is complete the setting information of your Wi Fi network will be protected again when you se...

Page 210: ...n on the speaker once The BLUETOOTH indicator begins to flash in white When you turn on the speaker for the first time after purchase pairing information is not stored in the speaker In this case tap the BLUETOOTH PAIRING button the BLUETOOTH indicator will begin to flash quickly in white and the speaker enters pairing mode automatically then go to step 6 5 Tap and hold the BLUETOOTH PAIRING butto...

Page 211: ...n the BLUETOOTH connection is established the BLUETOOTH indicator stays lit 8 Configure the Wi Fi settings following the on screen instructions of SongPal i Tap SongPal on your iPhone Follow the on screen instructions SongPal ii When the following screen is displayed tap OK 202 ...

Page 212: ...up in orange Depending on the environment it may take more than a minute for the LINK indicator to light up The connection is complete Note To download the app you may have to pay a communication fee depending on your internet contract When you connect the speaker to a Wi Fi network for the first time after purchase or after you initialize the speaker the BLUETOOTH Network standby function is turn...

Page 214: ... the application may change without notice 1 Connect the speaker and a smartphone iPhone to the same network Connect the speaker and your smartphone iPhone to the same SSID of your wireless router The LINK indicator lights up in orange or pink when the speaker is connected to the wireless router 2 Tap SongPal on your smartphone iPhone to start up the application SongPal 3 Tap SRS X99 4 Select My P...

Page 215: ... enjoy a more dynamic sound Remove the speaker grille from the front of the speaker with the speaker grille detach tool supplied Keep the removed grille on a flat surface to prevent distortion Note Do not touch the exposed part of the speaker speaker units after removing the speaker grille 4 567 508 11 1 Copyright 2015 Sony Corporation 206 ...

Page 216: ...uality of the speaker by using your smartphone iPhone with Songpal installed The specification and design of the application may change without notice 1 Tap SongPal on your smartphone iPhone to start up the application SongPal 2 Tap SRS X99 3 Tap Settings 4 Tap Sound Help Guide How to Use 207 ...

Page 217: ...an set the sound quality according to the music genre DSEE HX Sound enhancer This function enables enhancement of the sound quality for compressed audio files and restores high range sound removed during the compression process Auto is set as the default setting so you can enjoy both compressed audio files and high resolution audio files Enhancement up to 192 kHz 24 bit 4 567 508 11 1 Copyright 20...

Page 218: ...by function of the speaker using SongPal installed on your smartphone iPhone The specification and design of the application may change without notice 1 Tap SongPal on your smartphone iPhone to start up the application SongPal 2 Tap SRS X99 3 Tap Settings 4 Tap Power Option Help Guide How to Use 209 ...

Page 219: ...ction is turned off tap the on standby button on the speaker to turn off the speaker since it will not be turned off automatically Related Topic Using the BLUETOOTH Network standby function Standby mode differences Auto standby function 4 567 508 11 1 Copyright 2015 Sony Corporation 210 ...

Page 220: ...LUETOOTH Network standby function of the speaker using SongPal installed on your smartphone iPhone The specification and design of the application may change without notice 1 Tap SongPal on your smartphone iPhone to start up the application SongPal 2 Tap SRS X99 3 Tap Settings Help Guide How to Use 211 ...

Page 222: ...UETOOTH audio streaming playback quality of the speaker using the SongPal installed on your smartphone iPhone The specification and design of the application may change without notice 1 Tap SongPal on your smartphone iPhone to start up the application SongPal 2 Tap SRS X99 3 Tap Settings Help Guide How to Use 213 ...

Page 223: ...UETOOTH connection is terminated In this case connect the BLUETOOTH device manually again After reconnecting the playback quality is switched You may also need to adjust the settings of the connected device to change the playback quality setting such as SBC AAC LDAC For details refer to the operating instructions supplied with the device Related Topic Selecting the BLUETOOTH audio streaming playba...

Page 224: ...WPS Wi Fi Protected Setup refer to the operating instructions of your router For details see Connecting to a Wi Fi network using the WPS button of a wireless router Connecting to a Wi Fi network using a computer If your wireless router does not have a WPS button use your computer to connect the speaker to the Wi Fi network Select one of the connecting methods from below Connecting to a Wi Fi netwo...

Page 225: ... Connecting to a Wi Fi network using SongPal Smartphone Connecting to a Wi Fi network using SongPal iPhone Checking the Wi Fi signal strength reception sensitivity 4 567 508 11 1 Copyright 2015 Sony Corporation 216 ...

Page 226: ...unction You can turn off the wireless function With the speaker turned on press and hold both the NETWORK button and WPS button When the BLUETOOTH indicator and NETWORK indicator begin to flash at the same time the wireless function turns off To turn on the wireless function do the above again Note If you turn off the wireless function Wi Fi network BLUETOOTH and NFC functions will not be availabl...

Page 227: ...he Play To function Windows 7 Follow the on screen instructions to operate To use the PC as a DLNA server or controller it is necessary to set the PC For details see Setting your PC as a DLNA server and controller Windows 8 Windows 7 or Listening to music on a PC via a network Windows Media Player Windows 8 Windows 7 Hint You need the DLNA controller to listen to music stored in a Windows Vista PC...

Page 228: ... speaker The on standby indicator lights up in green then the LINK indicator begins to flash When you configure the settings of the speaker for the first time after purchase or after initializing the speaker wait about two minutes until the LINK indicator flashes slowly blinks once in three seconds 2 Press and hold the WPS button on the rear of the speaker until a beep sound is heard for about 2 s...

Page 229: ...ain Hint For details on the WPS button of your wireless router refer to its operating instructions If the Wi Fi connection fails even if you try several times initialize the speaker and delete the setting information of the Wi Fi connection then try connecting again Note While a LAN cable not supplied is connected to the speaker the speaker cannot connect to a Wi Fi network When you connect the sp...

Page 230: ...ork It is used to make more secure communication between the devices connected to wireless routers and access points 1 Have the Wi Fi network name SSID and password of the wireless router available for reference For the SSID and password refer to the operating instructions of the wireless router 2 Connect the computer to the LAN port with a commercially available LAN cable 3 Turn on the speaker Th...

Page 231: ...hown in the list When the SSID you want to connect does not appear in the list check that the wireless router is turned on then turn off the speaker and repeat the procedure from step 3 above again If you still cannot find your desired SSID input the SSID directly into Wireless Settings in the window above 7 Select Apply 8 When instructed by the computer screen unplug the LAN cable from the speake...

Page 232: ...nitialize the speaker and delete the setting information of the Wi Fi connection then try connecting again Note When you connect the speaker to a Wi Fi network for the first time after purchase or after you initialize the speaker the BLUETOOTH Network standby function is turned on automatically Related Topic Using the BLUETOOTH Network standby function 4 567 508 11 1 Copyright 2015 Sony Corporatio...

Page 233: ...connected to wireless routers and access points 1 Have the Wi Fi network name SSID and password of the wireless router available for reference For details refer to the operating instructions of your wireless router 2 With the speaker turned on tap and hold the VOL volume button and the on standby button at the same time for more than 5 seconds The power of the speaker turns off automatically The s...

Page 234: ...rer etc ii Enter the following URL in the address bar http 192 168 211 129 6 Select Network Settings from the menu 7 Select the SSID of the wireless router and enter the password Hint Up tp 20 SSIDs can be shown in the list When the SSID you want to connect does not appear in the list check that the wireless router is turned on then 225 ...

Page 235: ... set a fixed IP address set in the screen in step 6 above When the connection of the speaker to your Wi Fi network has completed connect your computer to the previous destination or your wireless router Note This procedure needs to be completed within 30 minutes If you cannot complete within 30 minutes start over from step 2 Until you finish the Wi Fi network setting it will not be protected The W...

Page 236: ...Disconnect the LAN cable not supplied from the speaker Place the speaker near the wireless router and the iPhone iPad iPod touch Set the Wi Fi antenna on the rear to the upright position Make sure that the iPhone iPad iPod touch is updated to iOS 8 or later 1 Connect a iPhone iPad iPod touch to the wireless router Connect it to 2 4 GHz band 11b 11g and 11n or 5 GHz band 11a and 11n The speaker is ...

Page 237: ...e screen 6 Check that the LINK indicator lights up in orange When the speaker is connected to the same Wi Fi network as the iPhone iPad iPod touch the LINK indicator lights up in orange It may take more than a minute for the LINK indicator to light up The connection is complete Note This procedure needs to be completed within 30 minutes If you cannot complete within 30 minutes start over from step...

Page 239: ...you can enjoy music stored in a Windows 8 PC on your home network with the speaker Set your PC as described below 1 Right click on the Start screen In the case of a touch panel swipe the Start screen from the bottom to the top and select All apps at the bottom right of the screen 2 Select Windows Media Player 3 Click or tap Stream then select More streaming options Help Guide How to Use 230 ...

Page 240: ...ces are allowed select Allow All then the Allow All Media Devices screen appears Select Allow all PCs and Media Devices 5 Check that Music is set to Shared then select Next 6 Select Finish to close the screen 7 Select Stream then check that Automatically allow devices to play my media has been ticked The setting is now complete You can listen to music stored in your PC using your smartphone iPhone...

Page 242: ...uter The LINK indicator lights up in orange or pink when the connection is complete 2 Tap the NETWORK button The NETWORK indicator lights up in white and the speaker switches to NETWORK mode The speaker can also be switched to NETWORK mode automatically instead of tapping the NETWORK button by selecting the speaker in the AirPlay menu of iTunes and then playing back music 3 Select the icon on the ...

Page 243: ... button of the remote control Hint The procedure explained above is for guidance only For details refer to the operating instructions supplied with the device After SongPal is downloaded and installed to your smartphone iPhone you can use it as a remote control to operate devices connected to the speaker The volume level set by the VOL volume buttons of the speaker and that set in iTunes are synch...

Page 244: ...t sony com US For customers in Canada http esupport sony com CA For customers in other countries regions http www sony asia com section support For details on how to install the application follow the instructions on the website The specification and design of the application may change without notice 1 Connect the speaker a PC and a smartphone iPhone with SongPal installed to the same network Con...

Page 245: ...creen 6 Check Library name of Media Sharing You can change Library name to any name Make sure that a check mark is in all three items of Media Sharing 7 Start up SongPal to select music on the PC Tap SongPal on your smartphone iPhone SongPal 236 ...

Page 246: ...10 Select the same name as Library name checked in step 6 from the server list that appeared on the screen 11 Select Music then select a song from the list and start playback The playback of the videos and photos are not supported 237 ...

Page 247: ...ed with SongPal to the same network as used by the speaker and PC The speaker can play MP3 WMA AAC WAV FLAC ALAC AIFF and DSD format files only AAC files with the extension m4a mp4 or 3gp are playable Even if the bit rate and file format are supported the playback of all files is not guaranteed and there may be a change in the specification Files with DRM Digital Rights Management copyright protec...

Page 249: ...on a network It is used to make more secure communication between the devices connected to wireless routers and access points 1 Have the Wi Fi network name SSID and password of the wireless router available for reference For details refer to the operating instructions of your wireless router 2 With the speaker turned on tap and hold the VOL volume button and the on standby button at the same time ...

Page 250: ...t When the SSID you want to connect does not appear in the list check that the wireless router is turned on then turn off the speaker and repeat the procedure from step 3 above again If you still cannot find your desired SSID input the SSID directly into Wireless Settings in the window above 8 Select Apply 9 Check that the LINK indicator lights up in orange When the Wi Fi connection is completed t...

Page 251: ...rocedure needs to be completed within 30 minutes If you cannot complete within 30 minutes start over from step 2 Until you finish the Wi Fi network setting it will not be protected The Wi Fi network will be protected again after setting the Wi Fi security When you connect the speaker to a Wi Fi network for the first time after purchase the BLUETOOTH Network standby function is turned on automatica...

Page 252: ...ork It is used to make more secure communication between the devices connected to wireless routers and access points 1 Have the Wi Fi network name SSID and password of the wireless router available for reference For details refer to the operating instructions of your wireless router 2 With the speaker turned on tap and hold the VOL volume button and the on standby button at the same time for more ...

Page 253: ...t When the SSID you want to connect does not appear in the list check that the wireless router is turned on then turn off the speaker and repeat the procedure from step 3 above again If you still cannot find your desired SSID input the SSID directly into Wireless Settings in the window above 8 Select Apply 9 Check that the LINK indicator lights up in orange When the Wi Fi connection is completed t...

Page 254: ...rocedure needs to be completed within 30 minutes If you cannot complete within 30 minutes start over from step 2 Until you finish the Wi Fi network setting it will not be protected The Wi Fi network will be protected again after setting the Wi Fi security When you connect the speaker to a Wi Fi network for the first time after purchase the BLUETOOTH Network standby function is turned on automatica...

Page 255: ...work you can enjoy music stored in a Windows Vista PC set as a DLNA server with the speaker if you set the following 1 Go to Start All Programs then select Windows Media Player Windows Media Player 11 starts up 2 Select Media Sharing from the Library menu 3 When is displayed select Networking The Network and Sharing Center screen appears 4 Select Customize The Set Network Location screen appears 5...

Page 256: ...hare my media in the Media Sharing screen displayed in step 2 add a check mark then select OK A list of connectable devices is displayed 9 Select Settings that appears beside Share my media to 10 Add a check mark next to Allow new devices and computers automatically then select OK Note Uncheck this item after you confirm that the speaker can connect to the PC and play audio data on the speaker Rel...

Page 258: ... more secure communication between the devices connected to wireless routers and access points 1 Have the Wi Fi network name SSID and password of the wireless router available for reference For the SSID and password refer to the operating instructions of the wireless router 2 With the speaker turned on tap and hold the VOL volume button and the on standby button at the same time for more than 5 se...

Page 259: ... the SSID you want to connect does not appear in the list check that the wireless router is turned on then turn off the speaker and repeat the procedure from step 3 above again If you still cannot find your desired SSID input the SSID directly into Wireless Settings in the window above 8 Select Apply 9 Check that the LINK indicator lights up in orange When the Wi Fi connection is completed the LIN...

Page 260: ...cedure needs to be completed within 30 minutes If you cannot complete within 30 minutes start over from step 2 Until you finish the Wi Fi network setting it will not be protected The Wi Fi network will be protected again after setting the Wi Fi security When you connect the speaker to a Wi Fi network for the first time after purchase the BLUETOOTH Network standby function is turned on automaticall...

Page 261: ...our computer to ON 1 Check that your computer and wireless router are turned on 2 Connect the wireless router to the LAN port with a commercially available LAN cable 3 Connect the wireless router to your computer using another commercially available LAN cable or a Wi Fi connection 4 Turn the speaker on The on standby indicator lights up in green then the LINK indicator begins to flash in pink Wait...

Page 262: ...e first time after purchase Note When you connect the speaker to a network for the first time after purchase or after you initialize the speaker the BLUETOOTH Network standby function is turned on automatically Related Topic Using the BLUETOOTH Network standby function 4 567 508 11 1 Copyright 2015 Sony Corporation 253 ...

Page 263: ...Disconnect the LAN cable not supplied from the speaker Place the speaker near the wireless router and the iPhone iPad iPod touch Set the Wi Fi antenna on the rear to the upright position Make sure that the iPhone iPad iPod touch is updated to iOS 8 or later 1 Connect a iPhone iPad iPod touch to the wireless router Connect it to 2 4 GHz band 11b 11g and 11n or 5 GHz band 11a and 11n The speaker is ...

Page 264: ...reen 6 Check that the LINK indicator lights up in orange When the speaker is connected to the same Wi Fi network as the iPhone iPad iPod touch the LINK indicator lights up in orange It may take more than a minute for the LINK indicator to light up The connection is complete Note This procedure needs to be completed within 30 minutes If you cannot complete within 30 minutes start over from step 2 U...

Page 266: ...he same SSID of the wireless router The LINK indicator lights up in orange or pink when the connection is complete 2 Tap the NETWORK button The NETWORK indicator lights up in white and the speaker switches to NETWORK mode The speaker can also be switched to NETWORK mode automatically instead of tapping the NETWORK button by selecting the speaker in the AirPlay menu of the iPhone iPad iPod touch th...

Page 267: ...ack does not start perform the process again from step 3 To enjoy a more dynamic sound Remove the speaker grille from the front of the speaker with the speaker grille detach tool supplied Keep the removed grille on a flat surface to prevent distortion Note Do not touch the exposed part of the speaker speaker units after removing the speaker grille Using the speaker or remote control during playbac...

Page 268: ...you can use your iPhone as a remote control to operate devices connected to the speaker The volume level set by the VOL volume buttons of the speaker and that set in your iPhone iPad iPod touch are synchronized Note Loud sound may be output from the speaker if you set the volume too high by the iPhone iPad iPod touch In some cases the volume level of the iPhone iPad iPod touch might not synchroniz...

Page 269: ...r details refer to the user guide of Xperia Update the Android OS on your Xperia to the latest version before using it with the speaker 1 Connect the speaker and a Xperia to the same network Connect the speaker and your Xperia to the same SSID of the wireless router The LINK indicator lights up in orange or pink when the connection is complete 2 Tap the NETWORK button The NETWORK indicator lights ...

Page 270: ...back does not start perform the process again from step 1 To enjoy a more dynamic sound Remove the speaker grille from the front of the speaker with the speaker grille detach tool supplied Keep the removed grille on a flat surface to prevent distortion Note Do not touch the exposed part of the speaker speaker units after removing the speaker grille Hint 261 ...

Page 271: ...ng instructions of your Xperia for details For details on the use of the Android OS refer to Help of Android OS Related Topic Using the BLUETOOTH Network standby function 4 567 508 11 1 Copyright 2015 Sony Corporation 262 ...

Page 272: ...ice already paired see the following topic Connection method 2 Connecting with a paired BLUETOOTH device Connecting the speaker with an NFC compatible device by one touch NFC By touching the speaker with an NFC compatible device such as a smartphone or Walkman etc the speaker turns on automatically then pairs with the device and makes a BLUETOOTH connection For details see the following topic Conn...

Page 273: ...vices If a new device is paired after 9 devices are already paired the paired device with the oldest connection time is replaced by the new one The pairing information with the speaker has been deleted from the BLUETOOTH device When the speaker is initialized all pairing information is deleted If you reset network settings of your iPhone iPad iPod the speaker may not be able to connect to it Perfo...

Page 274: ... white When you turn on the speaker for the first time after purchase pairing information is not stored in the speaker In this case tap the BLUETOOTH PAIRING button the BLUETOOTH indicator will begin to flash quickly in white and the speaker enters pairing mode automatically then go to step 4 When you tap the BLUETOOTH PAIRING button the speaker tries to make a BLUETOOTH connection with the last c...

Page 275: ...nd output from the speaker when music is played back for the first time after pairing Pairing mode of the speaker is released after about 5 minutes and the BLUETOOTH indicator flashes slowly However when pairing information is not stored in the speaker such as when you turn on the speaker for the first time after purchase pairing mode is not released If pairing mode is released before finishing th...

Page 276: ...information is deleted The speaker can be paired with multiple devices but can only play music from one paired device at a time Related Topic Listening to music on a device via a BLUETOOTH connection 4 567 508 11 1 Copyright 2015 Sony Corporation 267 ...

Page 277: ...earby the BLUETOOTH connection is established automatically and the BLUETOOTH indicator stays lit When you want to connect another BLUETOOTH device terminate the current BLUETOOTH connection by operating the currently connected BLUETOOTH device 3 Make the BLUETOOTH connection from the BLUETOOTH device When the BLUETOOTH connection is established the BLUETOOTH indicator stays lit Hint You can perfo...

Page 278: ...ote Stop playback on the BLUETOOTH device and turn down the volume of the device beforehand Otherwise you may experience sudden loud sound output from the speaker when music is played back for the first time after a BLUETOOTH connection has been made If the speaker tries to reconnect with the last connected BLUETOOTH device the connection may fail In this case terminate the BLUETOOTH connection by...

Page 279: ...FC NFC Near Field Communication is a technology enabling short range wireless communication between various devices such as smartphones and IC tags Thanks to the NFC function data communication for example BLUETOOTH pairing can be achieved easily by simply touching NFC compatible devices together i e at the N Mark symbol or location designated on each device Do the following before starting Stop p...

Page 280: ... device If you touch a device on the speaker the device terminates BLUETOOTH connection with any current device NFC compatible headset etc and connects with the speaker One touch connection switching Note Stop playback on the BLUETOOTH device and turn down the volume of the device beforehand Otherwise you may experience sudden loud sound output from the speaker when music is played back for the fi...

Page 281: ...TOOTH device Refer also to the operating instructions supplied with your BLUETOOTH device Note Make sure beforehand that the volume on the BLUETOOTH device is set to a moderate level to avoid sudden loud sound output from the speaker 1 Connect the speaker with the BLUETOOTH device The BLUETOOTH indicator lights up in white when the BLUETOOTH connection is established 2 Adjust the volume with your ...

Page 282: ...ur BLUETOOTH device such as smartphone computer etc Depending on the BLUETOOTH device it may be necessary to adjust the volume or set the audio output setting on the connected device Note Stop playback on the BLUETOOTH device and turn down the volume of the device beforehand Otherwise you may experience sudden loud sound output from the speaker when music is played back for the first time after a ...

Page 283: ...to the BLUETOOTH Network standby mode The on standby indicator lights up in orange 2 Tap and hold the VOL volume button and on standby button at the same time until the BLUETOOTH indicator flashes in white When the setting is changed to Priority on sound quality mode the BLUETOOTH indicator flashes 3 times When the setting is changed to Priority on stable connection mode the BLUETOOTH indicator fl...

Page 284: ...ing the playback quality is switched You may also need to adjust the settings of the connected device to change the playback quality setting such as SBC AAC LDAC For details refer to the operating instructions supplied with the device Related Topic Using the BLUETOOTH Network standby function Setting the BLUETOOTH audio streaming playback quality Codec 4 567 508 11 1 Copyright 2015 Sony Corporatio...

Page 285: ...atible device on the N Mark of the speaker again if your device has the NFC function Hint If no operation is performed and no music sound is input by a BLUETOOTH device for about 15 minutes the speaker enters standby mode automatically by the auto standby function then the BLUETOOTH connection terminates When you finish playing music the BLUETOOTH connection may terminate automatically depending o...

Page 286: ...one touch NFC You can disconnect the speaker from the connected NFC compatible device such as a smartphone or Walkman etc by touching the speaker with it 1 Touch the device on the N Mark of the speaker 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 277 ...

Page 287: ...peaker then connects with the NFC compatible device that was just touched When an NFC compatible device is connected with the speaker via the BLUETOOTH connection it will disconnect from the speaker if you touch the device onto another NFC compatible BLUETOOTH headset or BLUETOOTH speaker The device then connects with the BLUETOOTH headset or BLUETOOTH speaker it has just touched 4 567 508 11 1 Co...

Page 288: ...with a non supported iPhone iPad iPod Sony is not responsible for any loss or damage to data in an iPhone iPad iPod that is connected to the speaker Do not disconnect an iPhone iPad iPod from the speaker during operation To prevent any damage to data stop playback and turn off the power of the speaker before connecting disconnecting the iPhone iPad iPod Turn on the power of an iPhone or iPod touch...

Page 289: ... A button The speaker switches to the USB A mode and the USB A indicator lights up in white 3 Operate the iPhone iPad iPod to start playback and adjust the volume to a moderate level 4 Tap the VOL volume button to adjust the volume When you tap the VOL volume button the on standby indicator flashes once or three times according to the volume adjustment To enjoy a more dynamic sound Remove the spea...

Page 290: ...t operation of a non supported iPhone iPad iPod Sony is not responsible for any loss or damage to data in an iPhone iPad iPod that is connected to the speaker Do not disconnect an iPhone iPad iPod during operation To prevent damage to data stop playback then turn off the power of the speaker before disconnecting the iPhone iPad iPod If sound is distorted set the equalizer of your iPhone iPad iPod ...

Page 291: ...able LAN cables to connect the speaker a router and a computer is recommended Related Topic Connecting to a Wi Fi network using SongPal Smartphone Connecting to a Wi Fi network using SongPal iPhone Selecting the Wi Fi network connection method DLNA Digital Living Network Alliance Connection method 4 Connecting to a wired network Listening to music on a PC via a Wi Fi network Listening with the Air...

Page 292: ...Flashes red The speaker is in the protect mode Unplug the AC power cord of the speaker and unplug all other items connected to the speaker Then plug the AC power cord in again and turn on the speaker If the on standby indicator keeps flashing consult your nearest Sony dealer or the shop from which you purchased this speaker LINK indicator Turns off The speaker is not connected to a network Lights ...

Page 293: ...e level the indicator flashes three times AUDIO IN indicator 1 2 Lights up white The speaker is in the AUDIO IN mode USB A indicator 1 2 Lights up white The speaker is in the USB A mode USB B indicator 1 2 Lights up white The speaker is in the USB B mode BLUETOOTH PAIRING indicator 1 2 3 4 Lights up white The speaker is connected to a BLUETOOTH device Flashes quickly white The speaker is pairing w...

Page 294: ...he software update the UPDATE button flashes three times to inform you that the update is completed 1 If software update fails the indicator also lights up 2 When checking Wi Fi signal strength the indicator also flashes 3 When switching the wireless function to on or off the indicator also flashes 4 When switching the BLUETOOTH audio streaming the indicator also flashes Related Topic Parts and co...

Page 295: ...support For customers in the USA http esupport sony com US For customers in Canada http esupport sony com CA For customers in other countries regions http www sony asia com section support AirPlay connection compatible models iPhone 6 Plus iPhone 6 iPhone 5s iPhone 5c iPhone 5 iPhone 4s iPhone 4 iPhone 3GS iPad Air 2 iPad mini 3 iPad Air iPad mini 2 iPad 4th generation iPad mini iPad 3rd generatio...

Page 296: ...h generation iPod touch 3rd generation iPod nano 7th generation USB connection compatible models iPhone 6 Plus iPhone 6 iPhone 5s iPhone 5c iPhone 5 iPhone 4s iPhone 4 iPhone 3GS iPad Air 2 iPad mini 3 iPad Air iPad mini 2 iPad 4th generation iPad mini iPad 3rd generation iPad 2 iPad iPod touch 5th generation iPod touch 4th generation iPod touch 3rd generation iPod classic iPod nano 7th generation...

Page 297: ...zed for iPad screens AirPlay works with iPhone iPad and iPod touch with iOS 4 3 3 or later Mac with OS X Mountain Lion or later and Mac and PC with iTunes 10 2 2 or later Note Sony cannot accept responsibility in the event that data recorded to an iPhone iPad iPod is lost or damaged when using an iPhone iPad iPod connected to this speaker 4 567 508 11 1 Copyright 2015 Sony Corporation 288 ...

Page 298: ...S For customers in Canada http esupport sony com CA For customers in other countries regions http www sony asia com section support A series NW A865 A866 A867 NW A16 NW A17 S series NW S754 S755 S756 NW S754K S755K NW S764 S765 S766 NW S764K S765K NW S764BT NW S774 S775 NW S774K S775K NW S774BT NW S774 WI NW S774K WI NW S784 S785 S786 NW S784K S785K NW S14 S14K S15 S15K E series NW E062 E063 NW E0...

Page 299: ...NW F805 F806 F807 NW F805K F806K NW F805BT NW F807 S NW F885 F886 F887 Z series NW Z1050 Z1060 Z1070 Z1070 W ZX1 series NW ZX1 NW ZX2 4 567 508 11 1 Copyright 2015 Sony Corporation 290 ...

Page 300: ...7 Starter Windows Vista Ultimate Windows Vista Business Windows Vista Home Premium Windows Vista Home Basic Suitable browsers Internet Explorer 9 or later Any of the above operating systems must be factory installed in the PC Correct operation of all PCs is not guaranteed Correct operation with a home built PC personally upgraded operating system or multi boot environment is not guaranteed Operati...

Page 301: ... X v10 6 Snow Leopard being released or later Any of the above operating systems must be factory installed in the computer Correct operation of all computers is not guaranteed Correct operation with a home built computer personally upgraded operating system or multi boot environment is not guaranteed Operations such as system suspend mode sleep mode or hibernation mode are not guaranteed for all c...

Page 302: ...g URL For customers in Europe http www sony eu support For customers in the USA http esupport sony com US For customers in Canada http esupport sony com CA For customers in other countries regions http www sony asia com section support 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 293 ...

Page 303: ...http www sony asia com section support Compatible BLUETOOTH Profiles 1 A2DP Advanced Audio Distribution Profile AVRCP Audio Video Remote Control Profile Supported codec 2 SBC 3 AAC 4 LDAC 1 BLUETOOTH standard profiles indicate the purpose of BLUETOOTH communication between devices 2 Codec Audio signal compression and conversion format 3 Subband Codec 4 Advanced Audio Coding Related Topic Distorted...

Page 304: ...2 05 24 32 44 1 48 88 2 96 kHz 16 320 kbps CBR VBR WMA 32 44 1 48 kHz 16 320 kbps CBR VBR WAV 16 22 05 24 32 44 1 48 88 2 96 176 4 192 kHz 16 24 bit AIFF 32 44 1 48 88 2 96 176 4 192 kHz 16 24 bit FLAC 16 22 05 24 32 44 1 48 88 2 96 176 4 192 kHz 16 24 bit ALAC 16 22 05 24 32 44 1 48 88 2 96 176 4 192 kHz 16 24 bit DSD DSF DSDIFF 2 8 MHz 1 bit USB B port B supported format PCM 44 1 48 88 2 96 176 ...

Page 305: ...eted When you turn on the speaker the first time after updating pre installed software the UPDATE button flashes three times If the indicator flashes in red during the update Software update failed Follow the procedure below to update the software by using a USB flash drive Touch the button to turn the speaker off Download the update file via the Customer support websites and store it in a USB fla...

Page 306: ...d or Wi Fi network as the default setting If you want to deactivate this automatic update function change the setting of Auto Update by using your smartphone iPhone with SongPal installed When the speaker detects the availability of a software update the update will start during the night when the speaker is unlikely to be in frequent use The UPDATE button works as described in this Help Guide Not...

Page 307: ...old the NETWORK button until beeps are heard The function indicators NETWORK BLUETOOTH USB A USB B AUDIO IN on the top panel start to flash The number of flashing indicators shows the strength of the signal Flashing stops when any button is tapped When no indicator is flashing the signal strength is the weakest When 5 indicators are flashing the signal strength is the strongest To receive a strong...

Page 308: ...ou turn on the speaker in standby mode With the speaker turned on tap and hold the on standby button until the on standby indicator lights up in orange The speaker turns off and enters the BLUETOOTH Network standby mode Auto standby function The speaker automatically enters standby mode or switches to the BLUETOOTH Network standby mode if the speaker remains in any of the following states for abou...

Page 310: ...placement Do not set the speaker in an inclined position Do not leave the speaker in a location near heat sources or in a place subject to direct sunlight excessive dust moisture rain or mechanical shock On operation Do not insert any small objects etc into the jacks or ventilation hole on the rear of the speaker The speaker may short out or malfunction On cleaning Do not use alcohol benzene or th...

Page 312: ...ave oven is in use near the speaker A device that generates electromagnetic radiation is in use near the speaker Interference from other devices Because BLUETOOTH devices and wireless LAN IEEE802 11b g n use the same frequency microwave interference may occur and resulting in communication speed deterioration noise or invalid connection if the speaker is used near a wireless LAN device In such a c...

Page 313: ...ing BLUETOOTH wireless technology Sony does not take any responsibility for the leakage of information during BLUETOOTH communication A device featuring the BLUETOOTH function is required to conform to the BLUETOOTH standard specified by Bluetooth SIG and be authenticated Even when the connected device conforms to the above mentioned BLUETOOTH standard some devices may not be connected or work cor...

Page 314: ...llows approximately three times more data 2 than those other technologies to be transmitted over a BLUETOOTH wireless network with unprecedented sound quality by means of efficient coding and optimized packetization 1 excluding DSD format contents 2 in comparison with SBC Subband Coding when the bitrate of 990 kbps 96 48 kHz or 909 kbps 88 2 44 1kHz is selected Note Depending on the network enviro...

Page 315: ...rotected Access and Wi Fi Alliance are registered marks of the Wi Fi Alliance Wi Fi CERTIFIED WPA WPA2 and Wi Fi Protected Setup are marks of the Wi Fi Alliance DLNA DLNA Logo and DLNA CERTIFIED are trademarks service marks or certification marks of the Digital Living Network Alliance S Master is a trademark of Sony Corporation ClearAudio and are trademarks of Sony Corporation DSEE and are tradema...

Page 316: ...sonal Audio System SRS X99 Important information on software Refer to the URL below for details http rd1 sony net help speaker sl 15 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 307 ...

Page 317: ...tp oss sony net Products Linux Please note that Sony cannot answer or respond to any inquiries regarding the content of the source code Notes on the update If you use the speaker while connected to the Internet via a wired or Wi Fi network the speaker can update to the latest software automatically By updating the software new features will be added enabling you to experience more convenient and s...

Page 318: ...tion about your speaker For customers in Europe http www sony eu support For customers in the USA http esupport sony com US For customers in Canada http esupport sony com CA For customers in other countries regions http www sony asia com section support 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide How to Use 309 ...

Page 319: ...ve it for a while and plug it again Initialize the speaker All settings of the speaker return to their factory defaults All the pairing information and all the network settings are deleted Look up information about the issue on the customer support website If the operations above do not work consult your nearest Sony dealer Related Topic Customer support websites Initializing the speaker 4 567 508...

Page 320: ...power cord is connected to the speaker and the AC outlet firmly Disconnect the AC power cord After 2 minutes reconnect the AC power cord and turn on the speaker Related Topic Connecting to an AC outlet 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 311 ...

Page 321: ... cord of the speaker and unplug all other items connected to the speaker Then plug the AC power cord in again and turn on the speaker If the on standby indicator keeps flashing consult your nearest Sony dealer or the shop from which you purchased this speaker Related Topic Connecting to an AC outlet 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 312 ...

Page 322: ...last time are not retained The setup conditions will not be retained if the AC power cord is unplugged while the speaker is turned on Turn off the speaker first and then unplug the AC power cord 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 313 ...

Page 323: ...tedly The speaker enters standby mode or BLUETOOTH Network standby mode automatically if no operation is performed and no sound is input for about 15 minutes For details see Auto standby function Related Topic Auto standby function 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 314 ...

Page 324: ...at both plugs of the audio cable not supplied are firmly inserted into the speaker and the connected device If the device that is connected to the AUDIO IN jack is monaural sound will only be output from the left speaker Keep the speaker away from metal objects The super tweeter speaker on the top panel produces high frequencies that exceed the human audible range You may hear no sound from the su...

Page 325: ...ices such as TVs or radios with Wi Fi function If you connect a device with a built in radio or tuner to the speaker broadcasts may not be received or sensitivity may be reduced Locate the speaker farther away from the device and check that you can listen to broadcasts satisfactorily Move the speaker away from sources of noise Connect the speaker to a different wall outlet Use a commercially avail...

Page 326: ... from fluorescent lights Point the remote control at the remote sensor on the speaker Move the remote control closer to the speaker Batteries in the remote control are weak Replace with new batteries There are no batteries in the remote control Related Topic Inserting the batteries of the remote control 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 317 ...

Page 327: ...address might be used already in use by other equipment Therefore use a different IP address There is more than one home network The computer and smartphone are connected to a different network than the speaker Confirm that the Wi Fi antenna is set If the settings are correct try the following Turn off the wireless router access point wait a while and turn on the power again Turn off the speaker w...

Page 328: ... its operating instructions Bring the speaker and wireless router closer together Devices that use the 2 4 GHz frequency band such as a microwave oven BLUETOOTH or digital cordless device etc may interrupt Wi Fi communication Move the speaker away from such devices or turn them off The speaker does not support IEEE 802 11ac Use the 2 4 GHz frequency band IEEE 802 11 b g n or 5 GHz frequency band I...

Page 329: ...e sure you are operating the WPS button on the wireless router correctly Depending on the wireless router press and hold the WPS button for a few seconds For details refer to the operating instructions of your wireless router Place the speaker closer to your wireless router Confirm that the Wi Fi antenna is set If the settings are correct try the following Turn off the wireless router access point...

Page 330: ... Windows Media Player except for Windows Vista or iTunes etc Check the network connection Check that the speaker and the computer are connected to the same SSID of your router Check that the speaker is turned on If your computer uses a firewall this may prevent the speaker from appearing on the list In this case disable the firewall For details refer to the operating instructions or help guide of ...

Page 331: ...SID of your wireless router Example of a good network connection The speaker and the smartphone iPhone are connected to the same SSID of your wireless router so they belong to the same network In this situation the smartphone iPhone is able to recognize the speaker using SongPal Example of a bad network connection The speaker and the smartphone iPhone are connected to different SSIDs of your wirel...

Page 332: ...r may be shared with the other residents For details about your network environment contact the person in charge of your network You can verify the SSID of the wireless router access point that the speaker is connected to While the speaker is connected to the wireless router access point do steps 1 to 6 of Connection method 2 Connecting to a Wi Fi network using a computer connected with a LAN cabl...

Page 333: ...rm the setup again Depending on the provider only one connection to the internet may be allowed In that case the speaker will not be able to connect if the connection is currently occupied Please consult your carrier or service provider Turn your smartphone iPhone off for a short period turn it on again then restart the SongPal application Related Topic What you can do with SongPal 4 567 508 11 1 ...

Page 334: ...twork place the wireless router access point and the speaker closer together and perform the setup again Make sure that the controller and the speaker are connected to the SSID of your wireless router Disable the multicast control on the wireless router access point For details refer to the operating instructions supplied with your wireless router 4 567 508 11 1 Copyright 2015 Sony Corporation Hel...

Page 335: ...e been operated by another device on your home network To prevent this set the BLUETOOTH Network standby function to off Related Topic Using the BLUETOOTH Network standby function Setting the auto standby function 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 326 ...

Page 336: ...is generated via a Wi Fi connection connect the speaker and wireless router via a commercially available LAN cable instead of via Wi Fi If the quality does not improve also connect the computer and wireless router via a commercially available LAN cable If the sound is interrupted or noise is generated during high resolution audio playback when compared to MP3 AAC or other audio compressions connec...

Page 337: ...he audio format information on the server Disable the multicast control on the wireless router access point If it is enabled it may take several minutes to output audio For details refer to the operating instructions of the wireless router access point Access for the speaker may not be permitted by the server Change the settings on the server to allow access for the speaker For details refer to th...

Page 338: ...Personal Audio System SRS X99 A music file cannot be played back A music file less than two seconds cannot be played back 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 329 ...

Page 339: ... minute for the speaker to acquire an IP address when the speaker is turned on in a communication environment without a router If you use a fixed IP address the same IP address might be already in use by other equipment Therefore use a different IP address Make sure that the iPhone iPad iPod touch or computer with iTunes is connected to the same home network as used by the speaker Before using wit...

Page 340: ...under the control of another component via AirPlay To prevent this set the BLUETOOTH Network standby function to off Related Topic Using the BLUETOOTH Network standby function Setting the auto standby function 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 331 ...

Page 341: ...SK AES The encryption security scheme varies depending on the device For details refer to the operating instructions of your router access point If the sound is interrupted or noise is generated via a Wi Fi connection connect the speaker and wireless router via a commercially available LAN cable instead of via Wi Fi If the quality does not improve also connect the computer and wireless router via ...

Page 342: ...DATE button on the speaker lights up in orange update the pre installed software of the speaker to the latest version Make sure another device is not streaming to the AirPlay compatible device at the same time Update the SongPal software to the latest version Related Topic Updating the pre installed software 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 333 ...

Page 343: ...beeps and the BLUETOOTH indicator starts flashing quickly in white If you initialize the speaker it may not be able to connect with your iPhone iPad iPod In this case erase the pairing information on the iPhone iPad iPod and then perform the pairing procedure again If you reset network settings of your iPhone iPad iPod the speaker may not be able to connect to it Perform the pairing procedure agai...

Page 344: ... NFC function of the NFC compatible device is set to on If the NFC compatible device is in a case remove it NFC reception sensitivity varies depending on the device If you repeatedly fail to connect the speaker with an NFC compatible device by one touch make the connection by an on screen operation Check that your device is compatible with NFC Refer to the customer support website Related Topic Co...

Page 345: ...evice Check that the speaker has established a BLUETOOTH connection with the BLUETOOTH device Pair the speaker and the BLUETOOTH device again The super tweeter speaker on the top panel produces high frequencies that exceeds the human audible range You may hear no sound from the super tweeter This is not a malfunction 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 336 ...

Page 346: ...ack quality changed If your device is compatible with this function select a setting that prioritizes stable connection over sound quality For details refer to the operating instructions supplied with the device Select Priority on stable connection for the BLUETOOTH audio streaming playback quality Related Topic Selecting the BLUETOOTH audio streaming playback quality Codec 4 567 508 11 1 Copyrigh...

Page 347: ...ck the URL on Compatible USB devices and use a supported USB device The USB device is not recognized File or folder names are not displayed on the speaker Playback is not possible The sound skips There is noise The sound is distorted Related Topic Compatible USB devices 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 338 ...

Page 348: ... B mode to another mode by tapping the function buttons the connection between the application on the computer and the speaker may disconnect For details refer to the operating instructions or help guide of the music playback application The super tweeter speaker on the top panel produces high frequencies that exceeds the human audible range You may hear no sound from the super tweeter This is not...

Page 349: ...rted In this case delete the music file from the USB device and copy the original music file again to the USB device If noise or distorted sound occurs in the same playback position each time the music data may be corrupted The bit rate used when encoding files was too low In this case delete the music file from the USB device and copy the original music file again at a higher bit rate to the USB ...

Page 350: ... unsupported USB device is connected Check the URL on Compatible USB devices and use a supported USB device The USB device does not work properly Refer to the operating instructions supplied with the USB device for a solution Related Topic Compatible USB devices 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 341 ...

Page 351: ...to the Operating Instructions Turn off the speaker reconnect the USB device then turn on the speaker An unsupported USB device is connected Refer to the URL in Compatible USB devices and use a supported USB device Related Topic Compatible USB devices 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 342 ...

Page 352: ...Personal Audio System SRS X99 Playback does not start from the first track Set the play mode to Normal Play 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 343 ...

Page 353: ... the USB A port A The USB device cannot be charged by connecting to the USB B port B An unsupported USB device is connected Refer to the URL in Compatible USB devices and use a supported USB device Related Topic Compatible USB devices 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 344 ...

Page 354: ...g to the speaker Make sure the iPhone iPad iPod is updated with the latest software If not update it before using with the speaker Tap the VOL volume button to turn up the volume The iPhone iPad iPod may not be supported by the speaker See Compatible iPhone iPad iPod models Related Topic Compatible iPhone iPad iPod models 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 34...

Page 355: ...ap the VOL volume button to turn down the volume Set the EQ setting of the iPhone iPad iPod to Off or Flat The iPhone iPad iPod may not be supported by the speaker See Compatible iPhone iPad iPod models Related Topic Compatible iPhone iPad iPod models 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 346 ...

Page 356: ...sure the iPhone iPad iPod is connected securely to the USB A port A Make sure the iPhone iPad iPod is updated with the latest software If not update it before using with the speaker You may not be able to operate the iPhone iPad iPod using buttons on the supplied remote control In this case use the control buttons on the iPhone iPad iPod 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Tr...

Page 357: ... iPhone iPad iPod cannot be charged Make sure the iPhone iPad iPod is connected securely to the USB A port A via the cable supplied with the iPhone iPad iPod 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 348 ...

Page 358: ...conds The speaker is initialized and it enters the standby mode All settings of the speaker return to their factory defaults All the pairing information and all the network settings are deleted Note If you initialize the speaker it may not be able to connect your iPhone iPad iPod In this case erase the pairing information of the speaker on your iPhone iPad iPod and then perform the pairing procedu...

Page 359: ...tialize it to reset all settings to the factory defaults If you use in internet service such as music service information about the speaker may be retained by the service provider In this case contact the network service provider to delete that information Related Topic Initializing the speaker 4 567 508 11 1 Copyright 2015 Sony Corporation Help Guide Troubleshooting 350 ...

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