257
Troubleshooting
Ap
pen
di
x
Troubleshooting
If the Video Communication System does not function correctly, check the following.
Symptom
Cause
Solution
The power is not
turned on.
The power switch is not set to on.
Press the power switch on the right
side.
The batteries in the Remote
Commander are low or dead.
Replace the batteries with new ones
(page 26).
The message “The
cooling fan is
abnormal. The
power will turn off.”
is displayed and the
power of the system
turns off.
The cooling fan built in the system
has stopped.
Consult your Sony dealer.
No sound or the
volume is very low.
The volume of the System is too
low.
Adjust the sound volume by pressing
the /– buttons on the
Remote Commander (page 31).
The microphone on the remote
party is turned off.
Ask the remote party to turn on the
microphone.
“Mic Select” is not set properly.
Set up “Mic Select” properly
according to the microphone to be
used (page 48).
The microphone or external
equipment is not connected
correctly.
Check the connection.
No picture.
The selected picture source is not
tuned on.
Turn on the selected video equipment.
The selected picture source is not
correctly connected to the system.
Check the connections.
A voice meeting is held.
This is not a malfunction.
Movement of the camera is
prevented.
Turn off the Video Communication
System, then turn it on again.
The shutter of the camera is closed. Slide the shutter switch to the right to
open the shutter (page 30).
No connection.
Wrong number was dialed.
Check the entered number.
The setting of “Line I/F” is not
correct.
Set “Line I/F” to correct interface
referring to “Calling a Remote Party”
(pages 87, 91).
The registered items in the Phone
Book are not correct.
Register the party correctly referring
to “Registering a Remote Party in the
Phone Book” (page 64).
Summary of Contents for Ipela PCS-TL50
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