SonoSite C1.9 PLUS, Service Manual, Page: 80 / 98

72 C1.9 PLUS Ultrasound System Service Manual
To test the video output:
1.
Attach an external video monitor to the video connector using the video cable.
2. Turn on the system power and verify that the video on the external monitor
matches the video on the system display.
If the video does not appear similar, or there is no display on the external monitor,
refer to
Chapter 6, Troubleshooting, on page 33 for troubleshooting procedures.
8.6 Returning Products to SonoSite
8.6.1 Contacting SonoSite Technical Support
For technical support of any SonoSite product, do one of the following:
•
U.S. and Canadian customers, call 1-877-657-8118.
• International customers, call +425-951-1330.
• Connect to SonoSite on the World Wide Web at www.sonosite.com . Select
Products , then choose Technical Support .
• E-mail service@sonosite.com
You will be asked to provide the following information by telephone or e-mail:
•
Contact name and phone number
• Product name
• Serial number
• Description of the problem
8.6.2 Shipping Instructions
Please contact SonoSite to get a return material authorization number (RMA).
Contact SonoSite before returning any product.
The shipping address for all returned products is:
•
SonoSite, Inc.
• Attn: Technical Support RMA ___________________
• 21919 30th Drive SE
• Bothell, Washington 98021-3904
• USA