Socket Digital Phone Card User Manual Download Page 46 | Manualshive

Page: 46 / 55

background image

44 | APPENDIX C: TROUBLESHOOTING

SYMPTOM:

I cannot access my email.
OR
I cannot use my web browser.

POSSIBLE REASONS

SOLUTION

You are not connected to your
corporate network or ISP.

Connect again.

Your dial-up networking settings
are incorrect.

Reconfigure the connection with
the correct settings for your office
network or ISP.

Your user name(s) and/or
password(s) for your services are
incorrect.

Enter the correct information for
all services, including email, NT
servers and proxy servers.

«
...
44
45
46
47
48
...
»

Summary of Contents for Digital Phone Card

Page 1: ...th GSM Software Modem CompactFlash Card with attached cable for connecting GSM phones to Windows Powered Pocket PCs Windows CE based Palm size PCs Handheld PCs and pen tablets Windows 9x Me 2000 XP no...

Page 2: ...5 Windows 9x Me Setup shows the latter part of DPC setup for a Windows 9x Me notebook Chapter 6 Windows 2000 XP Setup shows the latter part of DPC setup for a Windows 2000 XP notebook Chapter 7 SMS Me...

Page 3: ...g 12 STEP 8 Make a Data Call 15 CHAPTER 4 SMS MESSAGING FOR WINDOWS CE 17 CHAPTER 5 WINDOWS 9X ME SETUP 21 STEP 5 Insert the Installation CD 21 STEP 6 Insert the Card and Attach the Phone 21 STEP 7 In...

Page 4: ...2 TABLE OF CONTENTS APPENDIX C TROUBLESHOOTING 40 APPENDIX D ISP RESOURCES 45 APPENDIX E TECHNICAL SUPPORT 48 LIMITED WARRANTY 49 COPYRIGHT NOTICE 51 REGULATORY COMPLIANCE 52...

Page 5: ...d slot of a Windows CE based Handheld PC Pro or pen tablet or Windows 9x Me 2000 XP notebook Your retail box may not completely list all the mobile phones compatible with your version of the DPC For a...

Page 6: ...ents The Socket Digital Phone Card for Pocket PCs package includes A Socket Digital Phone Card CompactFlash card Type I with permanently attached data cable customized for specific GSM phones The Sock...

Page 7: ...ary PRELIMINARY SETUP STEP 1 Register your card STEP 2 Activate data service for your mobile phone STEP 3 Uninstall old Socket DPC software STEP 4 Complete the Network Information Form CHAPTERS 3 4 WI...

Page 8: ...rd Register your DPC online at www socketcom com product prodreg htm You can also use the product registration form included in your DPC package STEP 2 Activate Data Service for Your Phone Some mobile...

Page 9: ...work support DHCP Dynamic Host Configuration Protocol Most ISPs use DHCP YES If Yes then STOP You do NOT need to answer Question 3 NO If No then continue to Question 3 You may need only some of the IP...

Page 10: ...s Palm size PCs For some steps setup differs for the two mobile computers Pocket PCs are based on Windows CE v3 0 while Palm size PCs are based on Windows CE v2 11 If you are not sure whether you have...

Page 11: ...able or cradle 2 Insert the Socket Digital Phone Card Installation CD into the host PC 3 IF YOUR DEFAULT WEB BROWSER IS INTERNET EXPLORER you can install either the SETUP HTM or SETUP EXE a Click Star...

Page 12: ...r use Windows Explorer to manually browse the CD to the WinCE or other appropriate directory and manually launch the SETUP EXE file found there Important Be sure to choose the SETUP EXE file NOT the S...

Page 13: ...turned ON insert the DPC into your mobile computer s card slot If using a PC Card slot insert the card into a CompactFlash to PC Card adapter first Then attach the free end of the cable to your mobil...

Page 14: ...aud Rate is set to 19200 bps Make New Connection screen 4 Tap on Advanced Do NOT change the default settings in Port Settings If using DHCP you can probably keep the default settings in the TCP IP and...

Page 15: ...enter a name for the connection such as GSM Phone Select Dial Up Connection then tap Next Make New Connection screen from a Handheld PC 3 The Make New Dial Up Connection screen will appear In the Sel...

Page 16: ...sing DHCP check Use server assigned IP address Tap OK General TCP IP screen from a Handheld PC If NOT using DHCP uncheck Use server assigned IP address Enter your mobile computer IP address in the IP...

Page 17: ...nd or relocate Does your phone have enough battery power for your data call Is the Socket GSM program closed The Socket GSM program uses the same port needed for remote networking e g making a data ca...

Page 18: ...tarts calling you should see the call status on both the mobile computer screen and phone display Connect To screen from a Pocket PC 7 When the mobile computer status screen reports that you have Conn...

Page 19: ...functionally equivalent Preliminary Checklist Is your mobile phone turned ON Is SMS service activated for your phone Most carriers charge an extra fee for SMS service Has all remote networking connect...

Page 20: ...the large white area below the Number and Message bar In the pop up menu that appears below your stylus select New SMS Any Handheld Tap on the New SMS icon 3 In the next screen in the To field enter t...

Page 21: ...the new Phonebook entry If you create a new Phonebook archive explained later you can also store the entry there SIM contains contact information stored on your mobile phone s SIM card while Phone co...

Page 22: ...er the SMS number should automatically appear in the To field Make sure the SMS number begins with the symbol Archive a Message 1 Make sure the SMS folder is open Tap on the SMS button The Phonebook b...

Page 23: ...ith the purple label on top Do NOT insert the DPC upside down or damage may occur 2 With the notebook computer turned ON insert the combined unit into the PC Card slot Windows notebooks in most cases...

Page 24: ...king the appropriate selection below as prompted a Windows 95 Select Other locations and specify your CD drive b Windows 98 Select Search for the best driver for your device In the next screen select...

Page 25: ...t 4 The next screen will report that you have successfully created the connection Click Finish If using DHCP you are ready to use your connection Restart your machine then go ahead and make a data cal...

Page 26: ...osed The Socket GSM program uses the same port needed for remote networking e g making a data call Placing a Data Call 1 Windows 9x Go to My Computer Dial Up Networking Windows Me Go to My Computer Co...

Page 27: ...SETUP 25 Ending a Data Call 1 Double click on the connection icon in the task tray shown above 2 In the connection status screen click Disconnect The icon will disappear from the task tray and the mo...

Page 28: ...ith the purple label on top Do NOT insert the DPC upside down or damage may occur 2 With the notebook computer turned ON insert the combined unit into the PC Card slot Windows notebooks in most cases...

Page 29: ...2000 Select Search for a suitable driver for my device In the next screen select Specify a location Browse your CD drive for the Windows2KXP folder Upgrade Device Driver Wizard from Windows 2000 b Wi...

Page 30: ...prompted a Windows 2000 Network Connection Type Select Dial up to the Internet Select a Device Select Socket GSM Modem b Windows XP Network Connection Type Select Connect to the Internet Getting Ready...

Page 31: ...for your new connection Click on Properties 2 In the connection properties screen click on the Networking tab To enter TCP IP settings check Internet Protocol and click on Properties Networking screen...

Page 32: ...ons Double click on the connection you just configured Windows XP Go to Start Control Panel Network Connections Double click on the connection you just configured 2 Make sure the correct User Name and...

Page 33: ...ere noted screens from Windows 95 Me 2000 XP are functionally equivalent Preliminary Checklist Is your mobile phone turned ON Is SMS service activated for your phone Most carriers charge an extra fee...

Page 34: ...icon Or go to File New SMS 3 In the next screen in the To field enter the recipient s SMS number mobile phone number IMPORTANT THE SMS NUMBER MUST BEGIN WITH SMS Message screen Select the Coding syste...

Page 35: ...book archive explained later you can also store the entry there SIM contains contact information stored on your mobile phone s SIM card while Phone contains contact information stored directly on your...

Page 36: ...Phone Contacts or wherever else you stored the entry you wish to access 3 In the next screen select the entry Click once on the recipient s name IMPORTANT Make sure the SMS number begins with Phoneboo...

Page 37: ...ultiple Recipients From the contact list click on the name s of each additional recipient then click on Add numbers The name of each new recipient will be added to the To field SMS Message screen for...

Page 38: ...ttom of the screen SMS folder 2 Select SIM Phone or Sent Items wherever the message you wish to archive is currently located 3 Select the message Click once on the SMS number SMS SIM folder 4 Click on...

Page 39: ...em Support Windows CE v2 11 or greater Windows 9x Me 2000 XP with Upgrade Kit GSM Handsets Supported For a complete up to date list of GSM handsets supported please visit www socketcom com product dpc...

Page 40: ...WAP Browser MSN Mail Client PacketVideo Player movianVPN FTP Telnet AvantGO Citrix pcANYWHERE streaming video etc Warranty CompactFlash Card and Non removable Cable Lifetime Three years if not regist...

Page 41: ...ger to download a large file wirelessly than it does over a landline phone line with a regular modem Experiment with your applications to find out which work best wirelessly Using Multiple Modems Pock...

Page 42: ...is set up to use a modem other than the GSM phone Configure your software for the GSM phone as its modem Your fax software is set to Auto Answer and uses the COM port Disable the Auto Answer feature...

Page 43: ...etwork support to verify the status of their server and modems You have left the GSM coverage area Raise the phone antenna and check the display If digital coverage is still not accessible return to t...

Page 44: ...calling is out of service Contact your Internet Service Provider or corporate network support to verify the status of their server and modems Your call was dropped Try the call again You were automati...

Page 45: ...the phone menu SYMPTOM I cannot receive fax calls POSSIBLE REASONS SOLUTION The phone is not set up to receive fax calls Follow the instructions that came with your phone to set up for fax calls You c...

Page 46: ...ed to your corporate network or ISP Connect again Your dial up networking settings are incorrect Reconfigure the connection with the correct settings for your office network or ISP Your user name s an...

Page 47: ...ost mail aa net AT T WorldNet Service DNS 204 127 160 2 http www att com worldnet Alt DNS 204 127 129 2 POP3 server postoffice worldnet att net SMTP mail host mailhost worldnet att net Note Login name...

Page 48: ...ail can be used Nocharge com DNS not needed http www nocharge com Alt DNS not needed Note Username guest Password password Can use Hotmail or Yahoo Mail for email Prodigy Internet DNS 198 83 19 241 ht...

Page 49: ...verio com Alt DNS 129 250 35 251 POP3 server pop veriomail com SMTP mail host smtp veriomail com Verizon Online DNS 206 124 64 253 http www verizon net Alt DNS 206 124 65 253 POP3 server mail gte net...

Page 50: ...r model number and Windows version of your mobile computer If applicable the Windows version of your host computer The manufacturer model number and carrier of your GSM phone What you did to try to co...

Page 51: ...h new or reconditioned parts and the returned product becomes Socket s property Socket warrants the repaired or replaced products to be free from defects in material or workmanship for ninety 90 days...

Page 52: ...lity to use the SOFTWARE even if SOCKET has been advised of the possibility of such damages Because some states do not allow the exclusion or limitation of liability for consequential or incidental da...

Page 53: ...er in the event that it contains omissions errors or any other misinformation please contact SOCKET COMMUNICATIONS at Socket Communications Inc 37400 Central Court Newark CA 94560 Phone 510 744 2700 F...

Page 54: ...armful interference in which case the user will be required to correct the interference at his or her own expense If this equipment does cause harmful interference to radio or television reception whi...

Page 55: ...2001 Socket Communications Inc Printed in U S A...

Reviews:

No comments

Related manuals for Digital Phone Card

RocketRAID 3220

Brand: HighPoint Pages: 80

Prestige 2002 Series

Brand: ZyXEL Communications Pages: 20

Brand: Diamond Multimedia Pages: 1

Brand: Transcend Pages: 23

Brand: H3C Pages: 13

Brand: cable matters Pages: 2

Brand: Z-Com Pages: 46

Notebook Computer Universal 30W Power...

Brand: Radio Shack Pages: 36

Brand: VENOM Pages: 2

Brand: Atlantis Pages: 24

Brand: Allen-Bradley Pages: 2

Brand: Emulex Pages: 19

Brand: insys icom Pages: 100

Brand: Zoom Pages: 119

LIFESAVER LIFWMB2

Brand: PSA Pages: 16

Brand: PRYME Pages: 2

FittingLINK 3.0

Brand: oticon Pages: 2

Brand: Allen-Bradley Pages: 12

Brands by name

0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Popular brands

Load more brands