ZyXEL Communications Prestige 2002 Series Quick Start Manual Download Page 1 | Manualshive

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Prestige 2002 Series

VoIP Analog Telephone Adaptor

Quick Start Guide

Version 3.60

July 2004

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Summary of Contents for Prestige 2002 Series

Page 1: ...Prestige 2002 Series VoIP Analog Telephone Adaptor Quick Start Guide Version 3 60 July 2004 ...

Page 2: ...ur computer can still access the LAN without adding an Ethernet switch The Prestige s web configurator allows easy management and configuration See your User s Guide for more details on all Prestige features Procedure to View Your Product s Certifications 1 Go to www zyxel com 2 Select your product from the drop down list box on the ZyXEL home page to go to that product s page 3 Select the certifi...

Page 3: ...AWG or larger telecommunication line cord Do NOT open the device or unit Opening or removing covers can expose you to dangerous high voltage points or other risks ONLY qualified service personnel can service the device Please contact your vendor for further information Use ONLY the dedicated power supply for your device Connect the power cord or power adaptor to the right supply voltage that is 11...

Page 4: ...osive liquids Do NOT use this product near water for example in a wet basement or near a swimming pool Make sure to connect the cables to the correct ports Do NOT obstruct the device ventilation slots as insufficient airflow may harm your device Do NOT store things on the device Connect ONLY suitable accessories to the device 2 2 Rear Panel Connections Prestige 2002 Rear Panel Connections ...

Page 5: ...t to an appropriate power source see the User s Guide for power adaptors by region The PWR VoIP LED turns on The LAN PC and Phone 1 and 2 LEDs turn on if the LAN PC and PHONE ports are properly connected RESET You only need to use this button if you ve forgotten the Prestige s password It returns the Prestige to the factory defaults password is 1234 management IP address 192 168 5 1 etc see your U...

Page 6: ...Prestige 2002 Series 6 Prestige 2002L Rear Panel Connections ...

Page 7: ...r On The Prestige has an Ethernet connection with the cable DSL modem Blinking The Prestige is sending receiving data to from the cable DSL modem LAN Green Off The Prestige doesn t have an Ethernet connection with the cable DSL modem On The Prestige has an Ethernet connection with a computer Blinking The Prestige is sending receiving data to from the computer PC Green Off The Prestige does not hav...

Page 8: ...ssary to ensure that your computer can communicate with your Prestige Record your original IP address settings so you can set your computer back to them after you finish configuring the Prestige Your computer must have an Ethernet card and TCP IP installed TCP IP should already be installed on computers using Windows NT 2000 XP Macintosh OS 7 and later operating systems 3 1 Windows 2000 NT XP 1 In...

Page 9: ... IP Properties screen 7 Click OK to close the Internet Protocol TCP IP Properties window 8 Click OK to close the Local Area Connection Properties window 3 2 Checking Your Computer s IP Address 1 In the computer click Start All Programs Accessories and then Command Prompt 2 In the Command Prompt window type ipconfig and then press ENTER to verify that your computer s IP address is in the correct ra...

Page 10: ...e for background information on all Prestige features 4 1 Accessing Your Prestige Via Web Configurator 1 Launch your web browser The Prestige 2002 has a management IP address default 192 168 5 1 This is because by default the Prestige is set to receive a dynamically assigned IP address and thus has no IP address For initial configuration use the Prestige s management IP address Whether you use the...

Page 11: ...k Login In some versions the default password appears automatically if this is the case click Login 3 You should see a screen asking you to change your password highly recommended as shown next Type a new password and retype it to confirm and click Apply or click Ignore 4 You should now see the web configurator MAIN MENU screen Click the HELP icon located in the top right corner of most screens to...

Page 12: ...s you out if the management session is idle for five minutes Simply log back in if this happens to you 4 2 Common Screen Command Buttons The following table shows common command buttons found on many web configurator screens Apply Click Apply to save your changes back to the Prestige Reset Cancel Click Reset or Cancel to begin configuring this screen afresh 5 Initial Configuration This section des...

Page 13: ...gned to you by your ISP Type the subnet mask assigned to you by your ISP if given Enter the gateway IP address assigned to you by your ISP if given DNS Domain Name System is for mapping a domain name to its corresponding IP address and vice versa The DNS servers are extremely important because without them you must know the IP address of a computer before you can access it Specify the DNS servers ...

Page 14: ... 1 Select one to configure its settings on the Prestige Enter your SIP number in the SIP Number field If you were given a SIP Local Port number enter it otherwise leave it set to the default Type the IP address of the VoIP service provider s SIP server in the SIP Server Address field If you were given a SIP Server Port number enter it otherwise leave it set to the default If your VoIP service prov...

Page 15: ...ort Settings to select the phone port that you want to configure Use the Outgoing Call use field to select whether you want the phone s attached to this phone port to use SIP account 1 2 or either when you make a call If you select both SIP accounts the Prestige will first try to use SIP account 2 and then SIP account 1 when you make a call For your initial configuration you can use the default se...

Page 16: ... the party s IP address or domain name up to 127 ASCII Extended set characters Click Addto save the entry in the speed dial phonebook The speed dial entry displays in the Speed Dial Phone Book section of the screen The Speed Dial Phone Book section of the screen displays the currently saved speed dial entries You can use these entries to make calls Click Delete to remove an entry from the speed di...

Page 17: ...d of dialing a prefix number These numbers must be for phones on the PSTN not VoIP phones Click Apply to save your changes back to the Prestige 7 Dealing with NAT and Firewalls A SIP Application Layer Gateway ALG is a NAT router that allows VoIP calls to pass through With a SIP ALG you do not need to use STUN or do any extra configuration for the Prestige 2002 STUN allows you to use a NAT Network ...

Page 18: ... NAT 7 1 Test Your Configuration If you have configured the Prestige correctly the PWR VoIP LED should be on with an orange color Use the Maintenance Status screen to check on the Prestige s IP addresses and VoIP status Check your configuration in the web configurator if the PWR VoIP LED does not turn on orange or the Maintenance Status screen shows a problem with the Prestige s IP addresses or Vo...

Page 19: ...N computer Make sure your computer Ethernet adapter is installed and functioning properly Cannot access the web configurator Your computer s IP address must be on the same subnet as the Prestige s Ethernet IP address or management IP address whichever you want to use to access the Prestige If the Prestige s Ethernet IP address or management IP address has changed then enter the new one as the URL ...

Page 20: ...ame and password in the ETHERNET screen Cannot access the Internet Verify the Internet connection settings in the ETHERNET screen Make sure you entered the correct user name and password if you are using PPPoE The telephone port doesn t work or there is no dial tone Check the telephone connections Make sure you have the VoIP screen properly configured ...

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