APPENDIX C: TROUBLESHOOTING | 43
SYMPTOM:
The data is transmitting slowly.
POSSIBLE REASONS
SOLUTION
The network has a maximum
connection speed of 9600 bps.
For advice on efficient usage, visit:
www.DigitalPhoneCard.com
Due to heavy loads, dial-in or web
servers are responding slowly.
Connect another time, when your
office network or ISP is less busy.
SYMPTOM:
I cannot receive voice calls.
POSSIBLE REASONS
SOLUTION
Your GSM phone is set up to
receive data or fax calls only.
Follow the instructions that came
with your phone to set up for voice
calls. You can usually do this
through the phone menu.
SYMPTOM:
I cannot receive fax calls.
POSSIBLE REASONS
SOLUTION
The phone is not set up to receive
fax calls.
Follow the instructions that came
with your phone to set up for fax
calls. You can usually do this
through the phone menu.
Your fax software is not answering
in time.
Set your software to answer after
fewer rings, preferably 0. Consult
the software user manual for help.
SYMPTOM:
I cannot receive data calls.
POSSIBLE REASONS
SOLUTION
The phone is not set up to receive
data calls.
Follow the instructions that came
with your phone to set up for data
calls. You can usually do this
through the phone menu.
Your communications software is
not answering in time.
Set your software to answer after
fewer rings, preferably 0. Consult
the software's user manual for help.
