10 Service Under Warranty
Faulty Products up to 30 days from purchase.
Refund or Replace Policy, Contact Seller directly for this. The
consumer is responsible to ensure software is up to date. All products
must be complete with accessories and original packaging on return.
Faulty Products from 31 days to 12 months from purchase.
Snooper (Performance Products Ltd) will offer a prompt repair
service. In all cases we reserve the right to inspect the product and
verify the fault. Contact Seller for their returns procedure, all warranty
claims MUST go through the seller. Consumer is responsible for
software updates!
We do not cover faults caused by accident, neglect, misuse or normal
wear and tear. All products must be complete with accessories and
original packaging on return.
For further detail please visit:
http://www.snooperneo.co.uk/Returns.cfm
Enclose the following information:
(a) Your name, address and a full description of the problem.
(b) Telephone number where you can be reached during business hours.
(c) Serial number of your unit.
(d) Proof of Purchase
PLEASE NOTE: We cannot process any warranty claims unless proof
of purchase is provided. Please retain your receipt as a precaution. Full
terms and conditions of warranty are available on request.
Limited Warranty
This Snooper product is warranted against all defects in materials and
workmanship for a period of one (1) year from the date of original purchase,
when purchased from an authorized Snooper dealer.
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DVR-5HD V2.2 09/17
