Smart Technologies Board 8084i-G4, Administrator'S Manual

Page: 47 / 96

Chapter 6
41 smarttech.com/kb/170819
Chapter 6: Troubleshooting
Resolving hardware issues 42
Locating serial numbers 42
Locating power and status lights 43
Resolving issues with SMART Board 8055i-G5 and 8065i-G5 interactive flat panels 44
Resolving issues with SMART Board 8084i-G4 interactive flat panels 47
Resolving issues with the console 50
Resolving issues with the camera 50
Resolving issues with the microphones 51
Resolving issues with the speakers 51
Resolving software issues 52
Resolving issues with the calendar 52
Improving the restart time 52
Adding trusted domains to the room system 53
Testing the room system 54
This chapter helps you solve simple issues that can occur with the room system’s hardware and
software.
NOTES
l
If you come across an issue not addressed in this chapter, refer to the
SMART Room System
with Skype for Business troubleshooting decision tree
and other troubleshooting
information in the SMART knowledge base (see
Support center and knowledge base
on
page 9).
l
If issues with the room system hardware persist, contact your SMART reseller or
SMART Support ( smarttech.com/support/entsupport ).
l
If issues with the room system software persist, contact Microsoft.