SMART Board M600 series, User Manual

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Chapter 4
21 smarttech.com/kb/170410
Chapter 4: Maintenance and
troubleshooting
Tips for trouble-free performance 21
Cleaning your interactive whiteboard 22
General troubleshooting 23
Adjusting the projected image 23
Resetting your interactive whiteboard 23
Preventing USB cable issues 23
Troubleshooting tips 23
Troubleshooting using the status light 27
Transporting your interactive whiteboard 29
Contacting SMART Support 29
Tips for trouble-free performance
Your SMART Board interactive whiteboard is durable, but take care to prevent any damage to it and
its parts.
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Replace the pen when the nib wears out.
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Don’t touch the interactive surface with sharp or pointed objects.
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Don’t set up and use your interactive whiteboard in an area with excessive levels of dust,
humidity or smoke.
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Don’t use low-odor dry-erase markers because they can be very difficult to erase.
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Don't obstruct the cameras’ view of the interactive whiteboard. For example, don't place
magnets, stickers or adhesive tape on the interactive surface, or rest any objects, including your
hand or the pens, in the recess at the bottom of the interactive surface because this interferes
with the corner cameras’ ability to detect your finger or pens on the interactive surface.