Service & Support
A
Technical inquiries
Please contact your local partner if you have any technical queries, or wish to request on-site
service or spare parts/repairs.
You can find your local partner here (
https://www.lda-portal.siemens.com/siemlda/en/contact/
).
Please have the following data ready:
• Type (MLFB)
• Serial number
You can find this data on the rating plate.
Other contact options
Area
Contact
• External services
• Escalation
https://intranet.gspweb.industry.siemens.com/OTWG/
Login.aspx?tzo=-120&validate=637674170558152892
• Special investigation
• Technical Support
LDA Portal (
https://www.lda-portal.siemens.com/siemlda/de/login
)
LDA Portal / Assist (
https://assist.siemens.com/Login/login.html
• Offers
(including spare parts)
E-mail:
[email protected]
• Contract customers
Service Center:
[email protected]
• Drive upgrade/retrofit
• Inquiries for upgrades
• All other topics
Email customer support center
[email protected]
3rd Party LCI Control Upgrade
Operating Instructions, 02/2022, A5E31872818
141