Siemens EH675TK11E Repair Instruction Download Page 51

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206_58300000141095_ara_en_k.doc – 04.10.a

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FAULT DIAGNOSTICS

4.1

Mistakes and Service-Program

Mistake codes and service programs are described in own document.

You can find the documents als electric diagram (ASP) in Quickfinder.

Contents are for example



Mistakes Codes and warnings



Service-Program

–

Demo mode

–

Basic settings access /exit

–

Service- program access / exit



Service-Program functions

–

Basic settings functions

–

Service program functions

4.1.1

Before a repair

Warning!

Always before changing a module, it must be checked that all the hob
connections are correct and that there does not exist any weak or free
cable.

Summary of Contents for EH675TK11E

Page 1: ...istakes and Service Program 51 5 CHECK AND INSTALLATION 52 5 1 NTC sensor checks 52 5 2 Fan checks 53 5 3 Coil checks 53 5 4 Induction unit checks ELIN 54 5 5 Radio interference 55 5 6 Checking the level of supplied power Problem 57 5 7 Checking the flatness of the hobs 66 5 8 Checking standard operation noises 77 5 9 Checking pot detection 78 5 10 Checking of broken glass 80 5 11 Cookware for ind...

Page 2: ...0000141095_ara_en_k doc 04 10 a Seite 2 von 113 5 24 Pot detection for FlexInduction models 106 5 25 Stains on glass surface or the inductors 108 5 26 What is to be considered when using induction cookware 111 ...

Page 3: ... manual the technician may also use the following documents Blow up diagram of parts of the appliance Diagrams List of parts Associated technical reports on specific occasions The diagnosis of faults plus their repair should only be carried out by an officially authorised technician 1 2 Pictograms Warning Components sensitive to electrostatic shock Respect EGB reference Sharp edges Use protective ...

Page 4: ...ng over the electronic load into the board that time depends on the hob variant and it is between 2 and 3 seconds That means the voltage in the terminals will be less than 34V This voltage is considered not dangerous according to EN60335 after 3 seconds and then there is not risk If one module was defected ELIN we could have two condensators more and the time would be 8 9 sg Always use a current b...

Page 5: ...th the operation of the pacemaker People with hearing aids may experience discomfort 2 2 Repair warnings Warning Never attempt to carry out repairs involving the indiscriminate exchange of component parts Proceed in a systematic way with reference to the technical specifications supplied with the appliance The electronic plates should not be repaired but replaced with original spare parts Exceptio...

Page 6: ...es and constructive units incorporate elements with a potentially dangerous electrostatic voltage 2 3 4 Dangerous components Amongst others these constructive elements are threatened by electrostatic voltage µProcessors ICs Transistors Tiristors Triacs Diodes etc 2 3 5 Causes and effect The human body can generate electrostatic charges in certain environmental situations This charge is favoured by...

Page 7: ... the corresponding label for the modules and constructive units with care 2 Before touching and measuring any components that are sensitive to electrostatic shock apply an electrostatic protection system wristband with earth block 3 Avoid touching these components with electrostatically sensitive plastics plastic sheeting etc 4 Constructive units modules and plate should be picked up as far as pos...

Page 8: ...ody or by shunting the existing electrostatic voltage to earth In the electrostatic protection system used at the after sales customer service the electrostatic voltage in the body is transferred by means of a wristband and earth block For safety reasons this is not carried out directly but using a combination of elements The connection with the earthwire conductor or protective conductor should b...

Page 9: ...t with clips plus a couple of screws They communicate with the TouchControl through the LIN connector The TouchControl sends power level orders for each burner and the elin returns the state of the burner pan recognition error detection etc Depending on the type of model there are Domino 1 main elin 2I 60 cm 1 main elin 4I 60cm 1 main elin 1 secondary elin 4I 70 cm 1 main elin 1 secondary elin 4I ...

Page 10: ...w 2 Power supply red 3 Rectificator light green 4 Power inverter blue 5 Control green 6 Cooling element pink Rectify EMC Filter Inverter Inductor V2 I2 VI II V0 I0 V I1 Control Power Supplier Cooling User Interface Rectify EMC Filter Inverter Inductor V2 I2 VI II V0 I0 V I1 Control Power Supplier Cooling User Interface User Interface ...

Page 11: ...1 von 113 3 1 2 ELIN without own power supply right ELIN 3 1 2 1 Components of elin without own power supply 1 Interference filter light green 2 Rectificator light yellow 3 Power inverter blue 4 Control green bottom part 5 Cooling element left grey ...

Page 12: ...rol elin without its own power supply etc 3 1 3 2 Regulation The elin regulates the power of the inductors by means of the IGBTs insulated gate bipolar transistors and coordinates the signals given by the user through the control panel with the various induction zones 3 1 3 3 Communication The elin returns the state of the burner For example if the pan is not detected the power selected starts fla...

Page 13: ...sion that might be created The hermetic seal has been replaced by foam which is fitted by robot Old seal New seal foam There are greater advantages to be obtained with foam as opposed to using the hermetic seal Automatically constant thickness Site of application is controlled Average flatness is reduced 3 2 2 Types We have different sizes and styles for glass frame units Sizes 30 cm 40 cm 60 cm 7...

Page 14: ... recognised Black vitroceramic glass Metal look vitroceramic glass White vitroceramic glass 3 2 3 Markings on glass In the models for Balay and Lynx there is a label at the top on the right with the complete model without KI printed on it The other models only have the supplier s number at the top on the left enabling us to find out what model it is This number is not easy to see See photo below ...

Page 15: ...h silicon Now although they will be supplied together they will not be stuck with silicon but with foam which only keeps the trim in place Thus special care should be taken when handling the replacement glass frame since it might fall and cause injury should the glass fall on top of us All replacement glass frames will be supplied like this However they will have a sticker to remind the people han...

Page 16: ...206_58300000141095_ara_en_k doc 04 10 a Seite 16 von 113 3 2 5 Assembly process 1 Place the glass above hob 2 Place the frame and screw ...

Page 17: ...206_58300000141095_ara_en_k doc 04 10 a Seite 17 von 113 3 2 6 Disassembly process Warning It must be taken into account that the glass is separated from frame in order to avoid the fall and injury ...

Page 18: ...ds soldered to the fan s circuit board 24V GND earth TACHO tachograph It is attached by means of clips dominos and 2I In other models it is attached to a bracket which is screwed into place 1 1 2 Function To cool the electronic components Warning Between the content of the housing and the entrance of the fan there should be a gap of at least 2 cm Do not keep small objects and papers in the box sin...

Page 19: ...lies in the way the NTC is mounted in the inductor and the fact that they have polarity i e 3 channels for the frying function NTC For mounting purposes a silicon support bracket is used instead of a metal spring This reduces the time taken to assemble the component The external NTC has a 3 wire connector and controls the frying sensor function They are both interchangeable and have a different co...

Page 20: ...inductors If the temperature limits are exceeded the power supply is cut off with a warning being sent to the TouchControl panel Once the NTCs have cooled down again the power supply is renewed 1 IH4 I 2 2 IH5 I 3 IH5 I critical modules 185 30 100 Potencia 230 250 TNTC ºC 265 235 TEST ºC NTC OPEN NTC SHORT t 1 IH4 I 2 2 IH5 I 3 IH5 I critical modules 185 30 100 Potencia 230 230 250 250 TNTC ºC 265...

Page 21: ...r the element that supplies power to the electronic module and cut off the power supply if they reach the maximum temperature IGBTs 1 IH4 I 2 2 IH5 I 3 IH5 I critical modules 115 135 100 Potencia 105 T ºC 15 30 NTC OP SC 1 IH4 I 2 2 IH5 I 3 IH5 I critical modules 115 135 100 Potencia 105 T ºC 15 30 NTC OP SC 115 135 100 Potencia 105 105 T ºC 15 15 30 NTC OP SC NTC OP SC Power ...

Page 22: ...ssary to insert into the ELIN a short circuited 3 way connector a type of jumper with its own code Warning When changing the part of the ELIN of the 145mm inductor with frying function the jumper of the original part should be taken and installed in the new ELIN If we do not install the jumper the frying will not operate Does not come with spare Type name Bräter 28cm double 145 mm 180 mm 210 mm 18...

Page 23: ...206_58300000141095_ara_en_k doc 04 10 a Seite 23 von 113 Mount upon the inductor assembly In case of damage the complete assembly must be replaced A Inductor assembly ...

Page 24: ...inductor in order to activate the superbooster has been integrated into the ELIN simplifying the connection diagram 3 5 2 1 Power table in Watts Power diameter 180 mm 280 mm P Standard 1800 2800 P booster 2500 3000 P Superbooster 4400 3 5 3 Bräter Inductor The auxiliary plate of the Bräter inductor in order to activate the booster has been integrated into the ELIN simplifying the connection diagra...

Page 25: ...nd Bräter multiples inductors have polarity that is the connection of its elements cannot be inverted If this is not taken into account the detection of the recipient could fail and if the ring were activated or the auxiliary element the correct power will not be supplied For this reason the cables of the inductor are of a different colour 3 5 4 Booster in multiple inductors The booster is always ...

Page 26: ...Bräter has a booster power of 2 6 kW 2 kW of nameplate power when the left front inductor is turned off For IH4 I Ind IV there was no booster and the nameplate power was of 2 6 kw The detection of the Bräter is not indicated on the touchControl 3 5 6 Powers table level 9 booster and superbooster ...

Page 27: ...am And besides the small inductor on the left has been also modified from 150 mm to 180mm 3 5 7 1 Siemens hobs 3 5 7 2 Bosch hobs EH845EB11 EH845EB11E EH845EB15E EH885DB11E EH885DB12E EH885MB11E EH885MB21E EH801SB11 EH801TB11 EH875SB11E EH875SB31E EH879SB11 EI875TB11E EH845EC11 EH845EC11E EH845EC15E EH885DC11E EH885DC12E EH885MC11E EH885MC21E EH801SC11 EH801TC11 EH875SC11E EH875SC31E EH879SC11 EI8...

Page 28: ...cm inductor All the induction models which have this 32 cm inductor have this additional module It is fastened to the plastic base by two screws 3 6 1 Function The function of this module is the activation of the most external ring of the 32 cm inductor See 32 cm inductor 3 6 2 Location ...

Page 29: ...ers can be seen fastened with two screws To dismount it we must release the lower cover take off the glass and take it out from underneath 3 7 1 Components 3 7 1 1 Infrared turrets The turret comes as a single component The external ring is red in colour except in the trademark thermador which is blue This infrared sensor measures the temperature of the recipient If the red light does not work the...

Page 30: ...pient and with a pencil we mark a line on the recipient on the cutout part of the sticker Remove the sticker and stick it from the marked line upwards 3 7 1 3 Appropriate recipients for this function On curved recipients the sticker does not stick well bubbles remain This function is indicated for straight recipients Moreover for the temperature of the recipient to be measured properly the liquid ...

Page 31: ...good transmitter of heat thus it is necessary to stick some stickers which are transparent although they are black bodies for the infrared light to change the properties of the material Black coloured recipients and recipients with enamel have good emission But other materials such as stainless steel need the sticker oriented toward the turret for the system to function 3 7 2 1 Temperature levels ...

Page 32: ...onnector 210 mm with two NTCs with polarity In order to guarantee correct operation the recommended accessory is needed it is not included with the device See items for induction and recommendations In case the recommended pans are not used safety is guaranteed maximum temperature reached 250 ºC but it is possible that Times until reaching the desired temperature may increase Overheating may occur...

Page 33: ...ives the information to the control unit located in the ELIN which regulates the power depending on this information and then the recipient heats to a specific temperature and does not ever exceed 250 ºC even if not using the recommended recipient Sensor Power Temperature Temperature Target PI controller Model Estimated Sensor Power Temperature Temperature Target PI controller Model Estimated Heat...

Page 34: ...4 von 113 maximum Once the desired temperature is reached an acoustic signal sounds Moreover up to nine programmes can be selected which choose one of the 4 possible levels When the frying sensor function is active there appears an A on the display ...

Page 35: ...screws each They are connected via a terminal which needs to be pulled through from the rear in order to remove it easily 3 9 1 Function and characteristics It selects the power for the hotplates and the superbooster function It has an independent code from the TouchControl It comes with the wiring grey included Regarding the regulator on the conventional vitroceramic tops it can be noted that the...

Page 36: ...ections 3 10 1 Input feed connection There is a valid input connection for all the electrical configurations and installations throughout Europe 3 10 1 1 Domino Connection 1 Module 3 10 1 2 60 cm 70 cm and 80 cm Connection 2 modules 3 10 1 3 90 cm Connection 3 modules ...

Page 37: ...s Touch Control 3 10 3 Jumper connector for 15 cm frying sensor In order for the frying sensor function of this 15 cm inductor to work it is necessary to connect this jumper if not the frying sensor function is not activated For the rest of the inductors with frying it is not necessary because we connect the 3 way NTC which controls the frying and activates the function ...

Page 38: ... doc 04 10 a Seite 38 von 113 3 10 4 Connection of the Cooking Sensor The outer part must be positioned to prevent excessive overheating Example of bad positioning Example of good positioning Fan connection 3 10 4 1 Domino 1 fan ...

Page 39: ...n_k doc 04 10 a Seite 39 von 113 3 10 4 2 2I fan The fan connection is guided through the white support and the connector of the relay plate goes behind the condensers 3 10 4 3 60 cm 70 cm and 80 cm 1 fan 3 10 4 4 90 cm 2 fans ...

Page 40: ... 1 3I 5I 16 way connector This is a 16 way connector Care should be taken upon dismounting it as it could be damaged In case of bad connection check the connector pins they may be slightly bent 3 10 5 2 Other models 8 way connector 3 10 6 Superbooster Connection This is the lower white connector ...

Page 41: ...trol module This module supplies information about the power level set in the circuits of the oven This module also has the task of discovering whether the circuits are in the zero position This module 9 6 V is fed via the power supply unit of the oven and communicates with the system via a LIN Bus slave TouchControl module The functions of this module are To receive information about the required...

Page 42: ... and the power module if a circuit is outside the zero position and switches to the Wake up status 3 11 2 Description of possible error messages F0 flashes alternately F0F0 does not flash FFFF0000 continuously flashes alternately 3 11 2 1 Cause F0 flashes alternately The TouchControl does not find the circuits Receives reply from the ELIN and is OK Solution Check polybox connections See chapter 5 ...

Page 43: ...or combisurface on the right and on the left is the same but depending on the zone we must turned it Besides it comes printed with the connection s colour in englisch in order to make easier the right connection 3 12 1 Relay module function This module forwards the current towards an inductor or another different according to the previous pan detection in the ELIN We have normally 2 branches per E...

Page 44: ...ity from the current that goes into the inductor can change and turn in the opposite direction It can be observed if we put a bräter cookware above the combisurface and we can see how are the bubbles that appear 3 12 1 3 New error for this relay module e9 This new error show us that there is a stickied relay in the new module Swith off and swith on again the hob Steps to check Possible bad connect...

Page 45: ... is a support part for the inductors base which could cause a shortcircuit position 0172 Check that it is correctly placed and not fallen down above the electronics circuits Defected ELIN Change ELIN which is connected to the relay module where the error is shown ...

Page 46: ...bisurface can be used as Fleximode a unique surface one power level Only the covered coils work Standardmode two surfaces two power levels Only the covered coils work 3 13 2 Types of oval inductors The inductor s set is compound of Two oval inductors placed in position 1 and 3 with a red cable Two oval inductors placed in position 2 and 4 with a grey cable In order to make easier the montage it mu...

Page 47: ...It must be checked that the inductors don t move 3 13 4 New control concept 3 13 4 1 Flexible Mode What is Flexi mode It is the activation of the whole surface marked with red rectangle After it is made a search in order to know where is the pot and activate only the necessary coil If flexi mode is activated there is the same power level for all coils zones cookware If flexi mode is not activated ...

Page 48: ...kware When we only move the cookware and the flexi mode is activated we don t have to search for a new pot the own system recognizes that the pot has disappeared and makes the search by itself to find where it is Adding Cookware When we add a new cookware we must press again the flexi mode in order to find the new cookware ...

Page 49: ...FF control is applied That means the warming plate is activated during 7 7 seconds and deactivated during 2 3 seconds The next picture shows the warming plate time operation 3 14 2 Tests Performance To check the warming plate requirements on a hotplate water is heated up afterwards the pot was placed on the warming plate and test objective was that the water temperature from 80ºC does not drop low...

Page 50: ... 05 0 20 10 0 30 14 0 40 19 time temperature 0 200 400 600 800 1000 1200 1400 1600 1800 2000 power T water POWER 30min temperature between 80ºC and 75ºC Glass ceramic temperature In order to know that temperature two thermocouples were placed in the warming plate zone and measure without any pot the temperature during one hour The results of the test shown that after one hour the glass ceramic rea...

Page 51: ...c diagram ASP in Quickfinder Contents are for example Mistakes Codes and warnings Service Program Demo mode Basic settings access exit Service program access exit Service Program functions Basic settings functions Service program functions 4 1 1 Before a repair Warning Always before changing a module it must be checked that all the hob connections are correct and that there does not exist any weak...

Page 52: ...4 404 29 42 019 14 80 489 30 40 228 15 76 845 31 38 496 16 73 435 32 36 819 17 70 233 33 35 193 18 67 213 34 33 616 19 64 357 35 32 085 20 61 647 36 30 597 21 59 070 37 29 150 22 56 613 38 27 741 23 54 264 39 26 369 24 52 016 40 26 065 25 49 860 5 1 4 Correct position It is very easy that they could get out of its housing on removing the glas on raising the inductor set on changing an ELIN etc hel...

Page 53: ...s possible to check the fan using a suitable direct current The fan can not be checked by measuring its resistance because it contains a diode in series within its own electronics 5 3 Coil checks The inductor contains no functional parts except for the NTC temperature sensor Therefore it is not usually the source of faults However the following procedure can be followed Inductor checks must be per...

Page 54: ...t of the IGBT s must be A 10 Kohm B 5 Kohm Check that the thread on the inductor connection screw is not worn If it is replace the screw If the thread problem is with the attachment piece replace the entire unit If the induction associated to this coil continues to fail when the above checks provided negative results replace the coil Check that the 2 fusible connections for the power B and the mai...

Page 55: ... when the two devices comply with their respective regulations These regulations are unable to cover the infinite possible number of individual cases only general situations and interference may occur 5 5 3 Solution Check that the radio receiver complies with the corresponding immunity regulations for the product In those cases where the two devices comply with their respective regulations and int...

Page 56: ...lity EMC Part 4 Testing and measurement techniques Section 4 Rapid electrical transition immunity test EN 61000 4 5 Electromagnetic compatibility EMC Part 4 Testing and measurement techniques Section 5 Surge immunity test EN 61000 4 6 Electromagnetic compatibility EMC Part 4 Testing and measurement techniques Section 6 Immunity to conducted disturbances induced by radio frequency fields EN 61000 4...

Page 57: ...tly the booster is regulated and lowered to power level 9 If the user wishes to reactivate the booster this can be done The booster will supply maximum power for a further 2 minutes and then return to power level 9 After the 12 minutes with the booster at maximum power if the user tries to reactive it once more only 83 of the 150 of inductor power will be supplied and then it will return to power ...

Page 58: ...the level of power supplied can be reduced and even shut off so as to avoid excessive currents FP enhanced FP enhanced For example for a pot with a base diameter identical to the size of the inductor coil and of a material with good electro magnetic properties the FP enhanced obtained gives us maximum power If we have no pot the FP enhanced is nil and the power supplied is nil The display flashes ...

Page 59: ... 1 IH4 I 2 2 IH5 I 3 IH5 I critical modules 115 135 100 Potencia 105 T ºC 15 30 NTC OP SC 1 IH4 I 2 2 IH5 I 3 IH5 I critical modules 115 135 100 Potencia 105 T ºC 15 30 NTC OP SC 115 135 100 Potencia 105 105 T ºC 15 15 30 NTC OP SC NTC OP SC When certain temperature limits are exceeded a warning is provided via an indication on the TouchControl so as to avoid damage to the IGBT s See the chapter o...

Page 60: ...ctors 1 IH4 I 2 2 IH5 I 3 IH5 I critical modules 185 30 100 Potencia 230 250 TNTC ºC 265 235 TEST ºC NTC OPEN NTC SHORT t 1 IH4 I 2 2 IH5 I 3 IH5 I critical modules 185 30 100 Potencia 230 230 250 250 TNTC ºC 265 235 235 TEST ºC TEST ºC NTC OPEN NTC OPEN NTC SHORT NTC SHORT t t t When certain temperature limits are exceeded a warning is provided via an indication on the TouchControl so as to avoid...

Page 61: ...oc 04 10 a Seite 61 von 113 5 6 2 2 3 Power regulation according to the supply voltage When the supply voltage is less than 215V an indication is shown on the TouchControl display See the error codes and warnings sent via the ELIN ...

Page 62: ...e 62 von 113 5 6 2 3 Position of the spring If the spring is not in place it is possible that the distance between the glass and the inductor is too great and the pot is not being detected correctly and or the power being supplied may be too low ...

Page 63: ...umption for a time period of 2 minutes The supplied power is calculated P W energy consumption Wh 30 The calculated supplied power is compared with the nominal power see table 2 of the tested hotplate1 The same is repeated with the nominal power level Important note 1 Be aware that regarding the supplied power the tolerance rate of produced BSH induction hobs is 10 5 of the nominal power n p This ...

Page 64: ...ring the power supply Table 2 Overview objective power per IH5 hotplate with nominal and boost function B function booster SB Superbooster in case of 26T 28D and 32T if another hotplate is active only the Boost function is available S single hotplate D double hotplate T triple hotplate ...

Page 65: ...206_58300000141095_ara_en_k doc 04 10 a Seite 65 von 113 Pictures of the recommended pots and pans ...

Page 66: ...utout of the worktop measure the flatness Send completed checklist enclosed at the end of the chapter to the manufacturer so that the cases which occur in practice can be analysed E mail to following addresses To facilitate the sending the checklist is enclosed in a ATI in the affected models Sofia gaspar bshg com or Hector lanuza bshg com Tolerances permitted at the factory Diagonal 1 mm Area of ...

Page 67: ...206_58300000141095_ara_en_k doc 04 10 a Seite 67 von 113 5 7 4 Flow diagram for flush mounted hobs ...

Page 68: ...206_58300000141095_ara_en_k doc 04 10 a Seite 68 von 113 5 7 5 Flow diagram for hobs with profile frame ...

Page 69: ...206_58300000141095_ara_en_k doc 04 10 a Seite 69 von 113 5 7 6 Checklist for induction hobs ...

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Page 75: ...206_58300000141095_ara_en_k doc 04 10 a Seite 75 von 113 Can clamping claws be attached ...

Page 76: ...206_58300000141095_ara_en_k doc 04 10 a Seite 76 von 113 5 7 7 Attaching the sealing tape 616479 5 7 8 Attaching the clamping claws 614375 ...

Page 77: ...eased 5 8 3 2 A low pitched whistling sound This noise occurs when the pot is empty This noise will disappear as soon as water or food is added to the food 5 8 3 3 Creaking This noise occurs with pots that are made of various superimposed materials The noise is caused by the vibrations that are created on the joint surfaces between the various superimposed materials This noise comes from the pot T...

Page 78: ...d 5 9 1 Problem One inductor plate does not detect a pot but another of a smaller diameter does The pot is not detected on any inductor plates 5 9 2 Cause The diameter of the pot is not suitable for that hotplate See table of recommended minimum diameters The pot is not suitable for our induction technology the magnet sticks sometimes Depending on the composition of the pot our technology may not ...

Page 79: ...a pot with a base diameter that is identical to the size of the inductor plate and made from a material with good electromagnetic properties the enhanced FP obtained gives us maximum power If there is no pot the enhanced FP is nil and the level of power supplied is also nil The display will flash If the pot is not of a suitable diameter and the composition of the pot is not suitable for our induct...

Page 80: ...the pot is transferred to the glass in fact it can even weld enamel and glass and the high temperature causes the glass to break This has been seen to occur when using pots in bad conditions with cracks or scratches the inducted currents avoid these areas and concentrate in specific areas which generate extremely high temperatures Another possibility is with thinly enamelled pots or pots in bad st...

Page 81: ...Such thinly enamelled pots due to the type of material and especially due to the thickness of the base are very weak and can overheat rapidly This is ever more so when using high levels of power empty pots or with little oil If they are left for too long in other words when the pot is abandoned firstly the pot covering deteriorates and secondly the base begins to deform above 250ºC Deformation of ...

Page 82: ...ble saucepans and frying pans Enamelled steel saucepans and frying pans Cast iron saucepans and frying pans Iron saucepans Stainless steel saucepans and frying pans provided that they have a special ferromagnetic base for induction purposes 5 11 3 Unsuitable saucepans and frying pans Non ferromagnetic or non metallic materials Aluminium saucepans and frying pans Copper saucepans and frying pans Ti...

Page 83: ...a Pans 464338 D 28 cm D base 23 5 cm 464339 D 30 cm D base 25 5 cm 464340 D 32 cm D base 28 cm 464341 D 34 cm D base 29 cm 5 11 4 4 28 cm Kuhn Rikón Paella Pan The available accessories are HZ390260 Siemens HEZ390260 Bosch Z9460X0 Neff 5 11 4 5 Bräter The available accessory is HEZ390010 HZ390010 ...

Page 84: ...390210 Siemens HEZ390210 Bosch 15 cm HZ390220 Siemens HEZ390220 Bosch 18 cm HZ390230 Siemens HEZ390230 Bosch 21 cm They are available in three sizes 15 cm 18 cm and 21 cm They have a sandwich base 5 11 4 7 WMF Wok The available accessories are HZ390090 Siemens HEZ390090 Bosch Maximum diameter 36 cm and minimum diameter 16 cm ...

Page 85: ...the TouchControl The TouchControl is attached to the TouchControl support with two plastic clips This attachment is new compared to IH4 Warning A bic tape is required for disassembly without causing damage In the event of damage they can be ordered as spare parts see Quickfinder ...

Page 86: ... is very slow 5 13 2 Cause The design of the slider with metal pins is not optimum They may be pressed down when used without breaking the slider Once the slider is in a lower position to the glass sensitivity is decreased Top down view Front view 5 13 3 Solution Warning Carefully try to pull the metal pins upwards In the event that this does not improve sensitivity order a new part and take care ...

Page 87: ...r them to manage the incident If the replacement part is an electronic item or module the supplier code will be located on it Check to see if this code corresponds to the code on the original part and if not include this information in the report The label is located on the reverse side of TouchControl units The label is located on the front side of ELIN units See table of supplier codes for repla...

Page 88: ... 60 TOP BR FS 9000275525 9000274537 9000227509 MODEL DESCRIPTION Left 1 ELIN Right ELIN Left 2 ELIN TC CI261112 GA 4I 60 TOP BR FS 9000275525 9000274537 9000227509 CI262102 GA 3I 60 TOP 28D FS 9000275523 9000275496 9000216182 CI262112 GA 3I 60 TOP 28D FS 9000275523 9000275496 9000216182 CI263112 GA 4I 60 TOP BR FS 9000275525 9000274537 9000195219 CI264112 GA 3I 60 TOP 28D FS 9000275523 9000275496 ...

Page 89: ...EH875ML11E SE 4I 80 TOP 28S X 9000275526 9000275510 9000231127 MODEL DESCRIPTION Left 1 ELIN Right ELIN Left 2 ELIN TC EH875ML21E SE 4I 80 TOP 28S FS 9000275526 9000275510 9000231129 EH875SB11E SE 4I 80 TOP BW X 9000275525 9000275513 9000303899 EH875TE11E SE 4I 80 BAS WP X 9000274564 9000275513 9000250941 EH876ML11U SE 4I 80 TOP 28S X 9000275526 9000275510 9000231127 EH879ML11U SE 4I 80 TOP 28S X ...

Page 90: ...X X 9000274561 9000229600 PIF645T14E BO 2I 60 BAS X X 9000274561 9000250934 PIF651R14E BO 2I 60 SQ X X 9000274561 9000229600 MODEL DESCRIPTION Left 1 ELIN Right ELIN Left 2 ELIN TC PIF651T14E BO 2I 60 BAS X X 9000274561 9000250934 PIK601N24E BO 3I 60 TOP 28D FS 9000275523 9000275496 9000236087 PIK651T14E BO 3I 60 BAS 28D X 9000275523 9000275496 9000250937 PIK675N24E BO 3I 60 TOP 28D FS 9000275523 ...

Page 91: ...275522 9000274537 9000250937 PIB645M24M BO 4I 60 TOP BR FS 9000275525 9000274537 N A EH679ME21 SE 4I 60 TOP X FS 9000274564 9000274537 N A MODEL DESCRIPTION Left 1 ELIN Right ELIN Left 2 ELIN TC EH679ME11 SE 4I 60 TOP X X 9000274564 9000274537 N A EH679MB11 SE 4I 60 TOP BR X 9000275525 9000274537 9000231127 PIE679T14E BO 4I 60 BAS X X 9000274564 9000274537 9000250938 PIB679T14E BO 4I 60 BAS BR X 9...

Page 92: ... be followed after repairs The quality of the foam should always be checked after performing repairs If it appears damaged or degraded the foam should be removed using a knife and a conventional watertight seal be installed on the edge of the recess of the hob in order for it not to be seen extruding beyond the glass In order to choose the spare part we must look for it in qfinder in the position ...

Page 93: ...e above certain temperature values The temperature is measured by the NTC of the inductor and it is the ELIN which transfers the value to the touch Control The residual heat indication doesn t appear while the zone is giving power It only appears when the zone is not working or when there is no pan above The indication is programmed to appear in the cooling curve after a heating upper 100 ºC It ca...

Page 94: ...han 60 ºC H is shown when the temp of the NTC of the inductor is higher than 85 ºC and disappears when the temp is lower than 80ºC For the new project IH5 I Two levels of residual heat indication Tª NTC Inductor 60ºC 65ºC 90ºC 95ºC Tª NTC Inductor 60ºC 65ºC 90ºC 95ºC 60ºC 65ºC 90ºC 95ºC h is shown when the temp of the NTC of the inductor is higher than 65 ºC and lower than 90 ºC and it disappears ...

Page 95: ...ht pink line the capital H appears 0 50 100 150 200 250 300 0 10 20 30 40 timer CR Indicación H Tª ºC axis of the Y Time in minutes axis of the X On average it takes about 11 minutes to reach 250 ºC 5 16 3 False indication of residual heat In the factory some device operation tests are carried out and at times they forget to return to the factory values Then when the device is connected the small ...

Page 96: ... manuals With the power management function we can not give more power that the maximal power of the hob 1 1000 w 1 1500 w 2 2000 w 2 2500 w 3 3000 w 3 3500 w 4 4000 w 4 4500 w 5 5000 w 5 5500 w 6 6000 w 6 6500 w 7 7000 w 7 7500 w 8 8000 w 8 8500 w 9 9000 w 9 9500 w From factory is not limited power level 0 not limited 5 17 1 Problem In some cooking zone we can not select the whole range of power ...

Page 97: ... 320 mm 103 W 80 w 56 w 132 w 103 w 155 w 5 18 1 Keep warm function This function has disappeared in the models Bosch and Siemens Only it remains for Neff In the models multislider it has disappeared with KI s change For example the model EH 801SB11 02 FD 8906 had keep warm function And the model EH801SB11 03 FD 8908 does not have keep warm function The sensor of keep warm has been replaced by the...

Page 98: ...ox box to the hob is connected If all of this is good connected open polybox box 3 Check that both connectors oven polybox and hob polybox are good connected in the wake up module 5 19 1 Oven connector It should be verified that the connector that comes out of the box and goes in the oven is not polarized The polarized connector is connected in the wake up module 5 19 2 Hob connector Check that th...

Page 99: ...ara_en_k doc 04 10 a Seite 99 von 113 5 19 3 Wake up Module s connections If all of this is good connected open polybox box Check that both connectors oven polybox and hob polybox are good connected in the wake up module ...

Page 100: ...veau but the animation that the zone is heating in red is not showed In these cases it must be checked or connected the frying cooking s NTC The 15 cm inductors with frying sensor function activate the frying sensor function with a bridge See frying sensor function 5 20 2 In induction hobs without LCD If the frying cooking s NTC is damaged or even is not connected when you choose the sensor to act...

Page 101: ...layed or does nothing ELIN which supplies TouchControl is changed and then the mistake d3 appears Fan is checked and it is correct it is changed and continuous failure d3 5 21 2 Cause Connections probably are not good connected on the fan connector XFAN They are in another connector 5 21 3 Solution If the failure d3 continues change again the ELIN which is connected to the fan and send an eFSB ...

Page 102: ...coded can be found on the rating plate V1 for example means variant 1 See photo 5 22 3 1 Accessing the coding programme On all LCD models press the front right sensor Press On Off sensor without taking your finger off the hotplate select activation LCD display lights up Take your finger off the hotplate select activation LCD display remains lit Press hotplate select sensor without taking your fing...

Page 103: ...n 5 22 4 LCD Display doesn t see or we can see it partially 5 22 5 Solution To avoid stickings on the silicone behind glass it is introduced a black protector film adhesive which must be removed it if the glass is changed to see the LCD display correctly To avoid transport damages the LCD display is protected with a rectangular seal placed above LCD When it is placed a new LCD it must be removed t...

Page 104: ...k doc 04 10 a Seite 104 von 113 5 22 6 Some sensor of touchControl doesn t react It is pushed the sensor and it doesn t react 5 22 7 Solution Check if it has been removed the protector film from the back part of the ceran glass ...

Page 105: ... kinds of pots that is with different material placed in the combisurface the power given to each pot can be different 5 23 1 Booster Function The booster function for combisurface only use the left ELIN to give the extra power For this reason there is only booster function not superbooster function And we have booster though we had pots on the right zone 5 23 2 Check supplied power To be able to ...

Page 106: ...mendation to obtain a good pot regulation is as follows o For pot diameters minors of 130 mm we must place them centered in the middle of the oval inductor The aesthethic help us to know where we must place the pots o For pot diameters major of 130 mm we must place them between two oval zones with both NTC covered If we don t follow these recommendations the pot can not be detected in some ocasion...

Page 107: ...206_58300000141095_ara_en_k doc 04 10 a Seite 107 von 113 5 24 2 2 For Siemens models 5 24 2 3 For Neff models 5 24 2 4 Examples of pans good placed ...

Page 108: ...ufacturers is a video on the subject of cleaning which may help us explain to the user how to clean ceramic surfaces Other stains which occur when utensils are unintentionally left to stand also disappear when cleaned properly however they also cause a brownish discolouration on the inductors and shadows on the back of the glass surface 5 25 1 Stains caused by leaving utensils to stand Stains whic...

Page 109: ...er the inductors are in perfect working order Even if they perform correctly check that the NTC resistors are in perfect working order to avoid subsequent problems 5 25 3 Shimmering metallic stains on the glass surface Under certain thermal conditions the heat transfer compound of the NTC resistors may react with the coating on the back of the glass surface This may cause stains on the back of the...

Page 110: ...Procedure 1 Remove old glass surface 2 Apply heat transfer compound to the NTC resistors 618647 3 Cover heat transfer compound with foil which comes together with the glass spare part set to prevent contact with the new glass surface 4 Attach new glass surface Caution with the safety brackets they may damage the paint ...

Page 111: ... zone Remember that the diameter to be considered is that of the ferromagnetic area 5 26 1 Levelness If a thick and level base is selected i e pans with stainless steel sandwich base the heat distribution is much better saving time and energy 5 26 2 Size The diameter of the pan base must correspond exactly with the size of the cooking zone Note that the pan manufacturers usually indicate the openi...

Page 112: ...e pans are not ferromagnetic all over To check this we must check whether a magnet sticks over the entire pan base 5 26 3 Material Only ferromagnetic pans are suitable for cooking with induction These can be made of the following materials Enamelled steel Cast iron Special utensil for stainless steel induction Never use pans made of Normal stainless steel Glass Clay ceramic Copper Aluminium In gen...

Page 113: ...ameter for all cooker types Article number 570370 5 26 4 2 Frying pans for the frying sensor Available in three sizes 15 cm 18 cm and 21 cm With sandwich base 570364 for 15 cm 570365 for 18 cm 570366 for 21 cm 464355 Frying pan which was supplied together with the appliance D21 cm Demeyere 5 26 4 3 Coffee pot Brand WMF ...

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