Cause/Item to be checked
Check
Troubleshooting
The IP configuration for the
existing network is not com‐
patible.
•
Check IP configuration,
IP address, subnet mask
and gateway. → See
"Eth‐
ernet configuration (Eth‐
ern) parameter",
page 24
•
Use the “ping” diagnos‐
tics tool to check
whether the sensor is
correctly integrated in
your IP network. The
sensor must answer with
an echo ICMP package
(echo request). The
“Activity” LED on the
sensor must light up.
Contact your network adminis‐
trator.
11
TROUBLESHOOTING
36
O P E R A T I N G I N S T R U C T I O N S | OLS10
8022017.10HG/2018-07-18 | SICK
Subject to change without notice