ShoreTel SA-100, Installation Manual

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Chapter 9: Backup and Restore SA-100 Planning, Installation, and Administration Guide
ShoreTel 12.3 81
•
Check the
Enable Daily Backup
check box.
•
In the IP Address field, enter the IP address of the FTP server that you want the
unit to use for backup.
•
In the FTP Port field, enter port number that you want the SA-100 to use to
connect to the FTP server. The default value is 21.
NOTE
The FTP port must be set to 21. The SA-100 can only perform backup
and restore against a FTP server running on port 21.
•
In the Directory field, enter the name of the directory to which you want the
SA-100 to back up files on the FTP server. This file will be create the first time a
back up is run.
•
In the User ID field, enter the user name that you want the SA-100 to use to
login to the FTP server account for backup.
•
In the Password fields, enter the password the SA-100 needs to use to login to
the FTP.
9.2 Service Appliance 100 Restore
There is not a ShoreWare Director utility for the purpose of restoring SA-100 content.
Restore is performed on demand through establishing an SSH or serial connection to
the appliance and then using CMCA ServicesMgr command line interface (svccli)
commands.
Restoring will copy the content files from the previous backup into the appliance.
During restore all appliance services will be stopped.
The restore can occur on non-empty directories, but will not delete files that are in
the file system but not part of the last back up. Files that are created after the
previous back up remain intact. However, files that have been modified since the
previous backup will be replaced by the backup version.
Files that have been deleted since the previous backup will be restored into the
appliance but will not be accessible as the database links to deleted files are not
maintained. If these files are required, they can be retrieved by establishing an SSH or
serial connection to the appliance and retrieving them manually.
Restore procedures are considered non-routine and are not detailed in this guide. For
detailed instructions, see the
ShoreTel 12: Maintenance Guide
.