ShoreTel SA-100, Installation Manual

Page: 43 / 84

Chapter 6: Configuring the SA-100 SA-100 Planning, Installation, and Administration Guide
ShoreTel 12.3 43
Figure 6-1 Systems Parameters Page
6.2.4 Turn Off Port 5004
The SA-100 does not support using port 5004 for RTP audio transmissions.
Make sure that the option to use port 5004 for RTP is turned off:
Step 1
Launch ShoreWare Director.
Step 2
Click
Administration > Call Control > Options
. The Call Control Options
page appears.
Step 3
Uncheck the
Always Use Port 5004 for RTP
check box.
Step 4
Click
Save
.
6.2.5 Add SA-100 to ShoreTel Site
After you have installed the SA-100 on the network, you must associate the unit with
a ShoreTel site. A ShoreTel site is defined as a region managed by a ShoreTel server.
You will need the following SA-100 information to associate the unit with a site:
•
IP address
•
Ethernet address
NOTE
You can use the terminal emulation procedure described in "Setting the IP
Address Manually" on page 35 to obtain this information.
NOTE
If the SA-100 is installed inside the DMZ, be sure that routable traffic
between the DMZ and LAN is enabled and NAT is disabled.