ShoreTel SA-100, Installation Manual

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SA-100 Planning, Installation, and Administration Guide Chapter 6: Configuring the SA-100
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6.3.1 Conferences
The default view for the administrator when they enter the Conference
Administration UI is Conferences. This page allows the administrator to view a list of
conferences hosted on the system. This screen allows filters to display the following
information:
•
Show all conferences, all conferences in progress (including instant
conferences initiated through ShoreTel Communicator), or all recordings.
•
Show conferences/recordings hosted on all appliances or by a specific
appliance.
•
Search for specific conferences by access codes or name. Search is not case-
sensitive.
•
Maximum number of conferences/recordings displayed per page is fixed at
10.
•
Shows the dates and times for all scheduled conferences, but no dates for
reservationless conferences.
Additionally, the Administrator can delete conferences if required to manage
appliance loading. Any in-progress conferences which is deleted will result in
ending that conference.
6.3.2 Reports
The Reports page allows the administrator to access and download usage
information from any one or all appliances in the system. To access the Reports page,
do the following:
Step 1
Launch ShoreWare Director as a user with administrator privilege. (The
default administrator, admin, cannot be used.)
Step 2
Click
Administration > Platform Hardware > Voice Switches/Service
Appliances > Primary
. The Primary Voice Switches/Service Appliances
page appears.
Step 3
Select an SA-100 listing and in the Quick Launch column click
Launch
.
The Service Appliance Conference Administration Conferences page
appears as shown in Figure 6-10 on page 61.
Step 4
Click the
Reports
tab. The Web Conference Reports tab appears as shown
in Figure 6-12