ShoreTel SA-100, Installation Manual

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Chapter 3: Network Requirements and Preparation SA-100 Planning, Installation, and Administration Guide
ShoreTel 12.3 25
Step 3
For users to access SA-100, ports 80 and 443 need to be enabled from the
WAN to the DMZ.
Step 4
Ensure SA-100 can communicate with the LAN (Ex: ping the SA-100)
Step 5
Using ShoreWare Director, verify that the SA-100 Server status is green.
Step 6
Run the set of best practices below.
3.6.2.3 Best Practice tests
1.
Configure a user for ShoreTel Conferencing.
2.
Create a test conference and verify that audio users can join from both the
LAN and WAN.
3.
Verify users can join Web conference from both the LAN and WAN.
4.
Once the SA-100 status is green on ShoreWare Director, go to any ShoreTel
Phone and press the “Conference” button. The call should be routed to the
ShoreTel Conferencing, and you should be able to hear the conferencing
prompts.
SA-100
Appliance
Media Stream
UDP 5004 Static
RTP
[if dynamic:
Configur-
able, default
10000-10550] CTL - Boot files
TCP 20 FTP
DATA - Boot
files
Media Stream
UDP 5004
Static RTP
[if dynamic:
Configur-
able, default
10000-10550]
Table 3-2 SA-100 Port Usage (Continued)
Originating
Device
Destination Device
Voice/ Vmb
Switches SA-100
Appliance
IP Phone
Commun-
icator
SoftPhone DVM Server
HQ/Director
Server
Other