Don’t forget your mobile phone… or your manners!
When using your mobile phone in a public place, don’t forget to show common courtesy and consideration for others around you.
Sales
:
Manufacturer
:
SHARP Corporation
For loss, theft, malfunction, and inquiries while overseas (24-hour reception)
■
From DOCOMO mobile phones
■
From land-line phones <Universal number>
International call access code
for the country you stay
-81-3-6832-6600
*
(toll free)
*
You are charged a call fee to Japan when calling from a land-line phone, etc.
※
If you use SH-04G, you should dial the 81-3-6832-6600 (to enter “+”, touch and hold “0”).
Universal number
international prefix
-8000120-0151
*
*
You might be charged a domestic call fee according to the call rate for the country you stay.
※
For international call access codes for major countries and universal number international prefix, refer to DOCOMO website.
●
If you lose your handset or have it stolen, immediately take the steps necessary for suspending the use of
the handset.
●
If the handset you purchased is damaged, bring your handset to a repair counter specified by DOCOMO
after returning to Japan.
Repairs
(Business hours: 24 hours (open all year round))
(No prefix)
113
(toll free)
■
From DOCOMO mobile phones
(In Japanese only)
■
From land-line phones (In Japanese only)
※
Unavailable from part of IP phones.
0120-800-000
(toll free)
※
Unavailable from land-line phones, etc.
General Inquiries
<docomo Information Center>
(Business hours: 9:00 a.m. to 8:00 p.m.)
0120-005-250
(toll free)
※
Service available in: English, Portuguese, Chinese,
Spanish.
※
Unavailable from part of IP phones.
(Business hours: 9:00 a.m. to 8:00 p.m. (open all year
round))
(No prefix)
151
(toll free)
■
From DOCOMO mobile phones
(In Japanese only)
※
Unavailable from land-line phones, etc.
※
Unavailable from part of IP phones.
0120-800-000
(toll free)
■
From land-line phones (In Japanese only)
●
Please confirm the phone number before you dial.
●
For Applications or Repairs and After-Sales Service, please contact the above-mentioned information center or the docomo
Shop etc. near you on the NTT DOCOMO website.
NTT DOCOMO website
https://www.nttdocomo.co.jp/english/
INSTRUCTION MANUAL
SH-04G
’15.6 (1st Edition)
15F YI97
1
’15.6
