Senquip ORB-X1-G, User Manual

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If connection is via GSM, check the following:
• That the SIM is valid, has not expired and has data available
• That the SIM is firmly in position and that the SIM lock is securing the SIM
• If the signal strength is less than 16, then the GSM reception is poor and the ORB may need to be
re-positioned to achieve a better signal strength
If connection is via Wi-Fi, check the following:
• That the Wi-Fi network to which the ORB is connected is available; this can be checked using a
mobile phone
• That the Wi-Fi password has not changed
• The ORB may need to be re-positioned to achieve a better signal strength
If you have no access to the Senquip Portal, then the ORB will need to be opened to check the status
lights. Once opened, the status and network lights will illuminate when the ORB wakes up. If both lights
remain off, then the ORB has likely lost power and the internal Lipo is flat. If the wake time is long, press
the setup button to force the ORB into setup mode. The green light should now be flashing and if the
network connection is ok, the orange light should be solid.
Using your phone or a laptop, connect to the ORB’s webserver; go to the Network page. If using GSM,
check that the ORB is connected to your preferred service provider. If using Wi-Fi, check that the ORB is
connected to your specified Wi-Fi network and that ORB has an IP address on your network. Note the IP
address. Check the signal strength of the GSM or Wi-Fi signal.
ORB User Guide, Release 1.1
12.2. Symptom: Reporting is erratic or has stopped and the ORB has power 121