Printing quality problems
262
6. Troubleshooting
Back of printouts are dirty
•
Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 76).
Solid color or black pages
•
The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
•
The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Toner cartridge" on page 72).
•
The machine may require repairing. Contact a service representative.
Loose toner
•
Clean the inside of the machine (see "Cleaning the machine" on page 76).
•
Check the paper type and quality.
•
Remove the toner cartridge and then, install a new one (see "Toner cartridge" on page 72).
If the problem persists, the machine may require repair. Contact a service representative.
Condition
Suggested solutions
A
Summary of Contents for Xpress M2070FW
Page 3: ...3 BASIC 5 Appendix Specifications 103 Regulatory information 112 Copyright 125...
Page 71: ...Redistributing toner 71 3 Maintenance...
Page 78: ...Cleaning the machine 78 3 Maintenance...
Page 88: ...Clearing original document jams 88 4 Troubleshooting...
Page 93: ...Clearing paper jams 93 4 Troubleshooting...
Page 124: ...Regulatory information 124 5 Appendix 28 China only...