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Alignment & Troubleshooting
Service Manual
4-98
Samsung Electronics
Message
Description
Suggested solutions
Paper Jam in tray3
Paper has jammed in the feeding
area of the tray.
1. Open the side door and Tray2/3 door and
remove the jammed paper.
2. If there is not jammed paper but the error
message is occured, check the Feed
sensor or Hardware.
3. If the paper is feeding by rotating the
pick up roller, check the clutch and clutch
signal.
Paper Jam in tray3
Paper has jammed in the feeding
area of the tray.
1. Open the side door and Tray2/3 door and
remove the jammed paper.
2. If there is not jammed paper but the error
message is occured, check the Feed
sensor or Hardware.
3. If the paper is feeding by rotating the
pick up roller, check the clutch and clutch
signal.
Paper Jam in tray3(HCF)
Paper has jammed in the feeding
area of the tray.
1. If pick up roller does not rotate , check the
pick up clutch.
2. If Pickup roller is rotating but the paper is
not feeding, replace the pick up rubber.
3. Check the feed sensor. If it is defective,
replace it.
Paper Jam in tray4
1. Open the side door and Tray2/3/4 door
and remove the jammed paper.
2. If there is not jammed paper but the error
message is occured, check the Feed
sensor or Hardware.
3. If the paper is feeding by rotating the
pick up roller, check the clutch and clutch
signal.
Paper Jam inside of
duplex path
Paper has jammed during duplex
printing.
1. Open the side door and remove the
jammed paper.
2. If there is not jammed paper but the error
message is occurred, check the duplex
sensor. (Component Test)
Paper Jam inside of
machine
Paper has jammed in the registration
area
1. Open the Side door and remove the
jammed paper.
2. If there is not jammed paper but the error
is occured, Check the Registration Sensor
(Component Test -> Sensor Read -> RG
value)
3. If the paper stopped after actuating
the Exit sensor, Check the Exit sensor
(Component Test -> Sensor Read -> EX
value)
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA