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Alignment & Troubleshooting
Service Manual
4-97
Samsung Electronics
Message
Description
Suggested solutions
Paper Jam at the top of
duplex path
Paper has jammed during duplex
printing.
1. Open the side door and remove the
jammed paper.
2. If there is not jammed paper but the error
message is occurred, check the duplex
sensor. (Component Test)
Paper Jam in exit area
Paper has jammed in the fuser area. 1. Open the Side door and remove the
jammed paper.
2. If there is not jammed paper but the error
message is occurred, check the Exit
sensor. (Component Test ->Sensor Read
-> Ex value)
Paper Jam in MP tray
Paper misfed from multi-purpose
tray.
1. If pick up roller does not rotate , check the
pick up clutch.
2. If Pickup roller is rotating but the paper is
not feeding, replace the pick up rubber.
3. Check the feed sensor. If it is defective,
replace it.
Paper Jam in tray1
Paper has jammed in the feeding
area of the tray.
1. If pick up roller does not rotate , check the
pick up clutch.
2. If Pickup roller is rotating but the paper is
not feeding, replace the pick up rubber.
3. Check the feed sensor. If it is defective,
replace it.
Paper Jam in tray2
or
Paper Jam in tray2(HCF)
Paper has jammed in the feeding
area of the tray.
1. Open the side door and Tray2 door and
remove the jammed paper.
2. If there is not jammed paper but the error
message is occured, check the Feed
sensor or Hardware.
3. If the paper is feeding by rotating the
pick up roller, check the clutch and clutch
signal.
Paper Jam in tray2
or
Paper Jam in tray2(HCF)
Paper has jammed in the feeding
area of the tray.
1. Open the side door and Tray2 door and
remove the jammed paper.
2. If there is not jammed paper but the error
message is occured, check the Feed
sensor or Hardware.
3. If the paper is feeding by rotating the
pick up roller, check the clutch and clutch
signal.
Paper Jam in tray2
or
Paper Jam in tray2(HCF).
Paper has jammed in the feeding
area of the tray.
1. If pick up roller does not rotate , check the
pick up clutch.
2. If Pickup roller is rotating but the paper is
not feeding, replace the pick up rubber.
3. Check the feed sensor. If it is defective,
replace it.
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA