Samsung NE58H9970WS/AA, User Manual

Page: 89 / 288

PROBLEM POSSIBLE CAUSE SOLUTION
A burning or oily
odor is coming
from the vent.
This is normal in a new oven and
will disappear in time.
• To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours.
• See the section on self-
cleaning on page 70.
Strong odor. An odor coming from the
insulation around the inside of
the oven is normal for the first
few times the oven is used.
• This is temporary.
Fan noise. A convection fan may
automatically turn on and off.
• This is normal.
Oven racks are
difficult to slide.
The shiny, silver-colored racks
were cleaned in a self-cleaning
cycle.
• Apply a small amount of
vegetable oil to a paper towel
and wipe the edges of the
oven racks with the paper
towel.
The Display
goes blank.
A fuse in your home may be
blown or the circuit breaker
tripped.
• Replace the fuse or reset the
circuit breaker.
The Display
flashes.
There was a power failure. • Reset the clock.
The Drawer
does not slide
smoothly or
drags.
The drawer is out of alignment. • Fully extend the drawer and
push it all the way in. See the
page 82.
The drawer is over-loaded or the
load is unbalanced.
• Reduce weight. Redistribute
drawer contents.
The Warming
drawer will not
work.
A fuse in your home may be
blown or circuit breaker tripped.
• Replace the fuse or reset the
circuit breaker.
The controls are not set
correctly.
• See the chapter on using the
warming drawer on page 69.
Excessive
condensation in
the drawer.
There is liquid present in the
drawer.
• Remove the liquid.
Uncovered foods. • Cover food with a lid.
The temperature is set too high. • Adjust the temperature to a
lower setting.
Food dries out
in the warming
drawer.
Moisture is escaping. • Cover food with a lid.
The drawer is not fully closed. • Push the drawer in until the
latch engages.
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