Printing quality problems
292
6. Troubleshooting
Wrinkles or creases
•
Ensure that the paper is loaded properly.
•
Check the paper type and quality.
•
Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty
•
Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 84).
Solid color or black pages
•
The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
•
The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 77).
•
The machine may require repairing. Contact a service representative.
Condition
Suggested solutions
A
Summary of Contents for M267x series
Page 3: ...3 BASIC 5 Appendix Specifications 114 Regulatory information 124 Copyright 137 ...
Page 41: ...Media and tray 41 2 Menu Overview and Basic Setup ...
Page 75: ...Redistributing toner 75 3 Maintenance 4 M2670 M2870 M2880 series 1 2 ...
Page 76: ...Redistributing toner 76 3 Maintenance 5 M2675 M2676 M2875 M2876 M2885 M2886 series 1 2 ...
Page 88: ...Cleaning the machine 88 3 Maintenance ...
Page 95: ...Clearing original document jams 95 4 Troubleshooting 2 Original paper jam inside of scanner ...
Page 136: ...Regulatory information 136 5 Appendix 26 China only ...