Faxing problems
299
6. Troubleshooting
Some of the words on an
incoming fax are stretched.
The fax machine sending the fax had a temporary document jam.
There are lines on the originals
you sent.
Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 89).
The machine dials a number,
but the connection with the
other fax machine fails.
The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and
ask them to solve the problem on their side.
Faxes do not store in memory.
There may not be enough memory space to store the fax. If the display indicating the memory status shows, delete any faxes you no
longer need from the memory, and then try to store the fax again. Call for service.
Blank areas appear at the
bottom of each page or on
other pages, with a small strip
of text at the top.
You may have chosen the wrong paper settings in the user option setting. Check the paper size and type again.
Condition
Suggested solutions
Summary of Contents for M267x series
Page 3: ...3 BASIC 5 Appendix Specifications 114 Regulatory information 124 Copyright 137 ...
Page 41: ...Media and tray 41 2 Menu Overview and Basic Setup ...
Page 75: ...Redistributing toner 75 3 Maintenance 4 M2670 M2870 M2880 series 1 2 ...
Page 76: ...Redistributing toner 76 3 Maintenance 5 M2675 M2676 M2875 M2876 M2885 M2886 series 1 2 ...
Page 88: ...Cleaning the machine 88 3 Maintenance ...
Page 95: ...Clearing original document jams 95 4 Troubleshooting 2 Original paper jam inside of scanner ...
Page 136: ...Regulatory information 136 5 Appendix 26 China only ...