52 _ Troubleshooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
Will not start.
The door is not closed completely.
Check that the door is latched and closed completely.
No cycle is selected.
Select a proper cycle.
The power cable is not connected.
Connect the power cable properly.
The water supply does not work.
Check that the water supply valve is open.
Control panel is locked.
Unlock the control lock, (See user manual.)
A circuit breaker is open.
Reset the circuit breaker.
It’s taking too long with
an operation or cycle.
Cold water is being supplied.
Check that the water supply line is connected to a hot water supply.
(Additional time is required to heat cold water.)
There are food particles
remaining on dishes.
(Not cleaning properly.)
You selected an inappropriate cycle.
Select a cycle according to the number and
soil level of the dishes, as directed in this manual.
The water temperature is low.
Connect the water supply line to a hot water supply.
For best performance, the temperature of the supplied water should be 120 ˚F (49 ˚C).
Low water pressure.
The water pressure should be between 20 and 120 psi (140 - 830 kPa).
There are food
particles remaining
on dishes.
(Not cleaning properly.)
The water is too hard.
Use a commercial dishwasher cleaner.
Use high-quality, fresh detergent with rinse aid.
Dishwasher detergent was not used.
Use automatic dishwasher detergent.
We recommend a powder or gel type dishwasher detergent.
Detergent remains in the dispenser.
Make sure large items such as cookie sheets, cutting boards, or contaners, etc.
are not blocking the detergent dispenser and preventing it from opening properly.
Rearrange the dishes so they do not interfere with detergent dispenser operation.
There is no rinse aid.
Check the dispenser and add the rinse aid.
Use liquid type rinse aid.
A nozzle is clogged.
Clean the nozzle.
The dishes are improperly loaded.
Too many dishes have been loaded.
Rearrange the dishes so they do not interfere with nozzle rotation and detergent dispenser operation.
Load only an appropriate number of dishes.
Load your dishes as recommended. (See page 16.)
