Rowe Scan 600-20, Operating Manual

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Problem Remedy
ROWE ScanManager
does not detect the
scanner. Make sure that the scanner is switched ON and recognized by the
PC. Restart ScanManager.
The document is not
taken in Switch scanner OFF and ON again. Execute the Setup Wizard
again if applicable (see Chapter 2.9).
Only a part of the
original is scanned. Check the setting of the Scan format ( Auto or sufficiently large
format ). Make sure of centered document feed.
Scan to File: Image
file is not created in
the target folder Make sure that you have the appropriate write permission for the
target folder and that sufficient storage space is available.
Image is not printed Check the job list (Job/print may be stopped?) and whether the
printer can be accessed in the network.
Quality and color
reproduction on inkjet
printer not perfect
Calibrate the scanner. Afterwards, establish a new color profile for
the printer. Make sure that the correct medium is used (see
Chapter 6.5.3).
9.4 Problems with Automatic Width Detection
If you have any problems with automatic detection of document width, the following
information may be useful.
Problem Remedy
Parts of the image are
missing on at least
one side Make sure that the original is positioned in a straight and
centered way. Check the original for damages (in particular at the
front and front edges). Should the background color (paper white)
of the original be equal to the color of the transport rollers and
should the original be very thin, faulty detection may occur.
Image too wide on
both sides Make sure to use the scan format Auto and not Auto (Sensor). If
applicable, recalibrate the scanner.
9.5 Scan Quality
In case of problems with decreasing scan quality, you should usually recalibrate the
scanner (see Chapter 6.4). In addition, please consider the following information.