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Rointe Dalis 200DHW4, Instruction Manual

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CONTENTS

1.  Introduction  ....................................................................................................................................... 2
2.  Disclaimer  ......................................................................................................................................... 3
3.  Regulations  ....................................................................................................................................... 3
4.  Mandatory installation kits  ............................................................................................................... 3
5.  Safety information and warnings  ..................................................................................................... 4
6.  Technical information  ....................................................................................................................... 6
7.  Before installation  ............................................................................................................................. 8
8.  Installation  ....................................................................................................................................... 12
9.  Commissioning  ............................................................................................................................... 24
10.  Programming  ................................................................................................................................. 25
11.  Maintenance  .................................................................................................................................. 39
12.  Troubleshooting  ..............................................................................................................................41
13.  Product disposal  .............................................................................................................................41
14.  Guarantee conditions  .................................................................................................................... 42
15.  Commissioning record  .................................................................................................................. 44
16.  Guarantee certificate  ..................................................................................................................... 45

17.  Service record  ............................................................................................................................... 47

1. Introduction

Thank you for choosing Rointe. The Dalis heat pump is designed to produce sanitary domestic hot 
water, through the use of heat pump technology. This model consists of a compressor, evaporator, 
condenser and a throttle valve. A liquid / refrigerant gas flows inside this product. 

The product is manufactured from high quality components and meets all health and safety require-
ments. Before installing and / or using this product, carefully read this manual. This manual must be 
kept with the product at all times, even if the ownership of the product changes. 

If you have any questions on this product, please contact our Technical Support department by phon-
ing 

0203 321 5929

 or send an email to 

[email protected]

.

IMPORTANT: This product has been manufactured for domestic hot water as part of a pressur-
ised water heating system. Rointe will not take responsibility for safe operation of this product 
outside of the scope of intended use. 

The  

  symbol represents important information or a warning. Please read these carefully.

Please read this instruction manual carefully to ensure correct installation and operation. 
It is important that the installer reads and understands these instructions and unpacks and 
familiarises themselves with the equipment before commencing the installation. Failure to 
observe these instructions will make the guarantee invalid.

Summary of Contents for Dalis 200DHW4

Page 1: ...INSTRUCTION MANUAL Information operation installation DALIS Digital electric unvented heat pump ...

Page 2: ...uire ments Before installing and or using this product carefully read this manual This manual must be kept with the product at all times even if the ownership of the product changes If you have any questions on this product please contact our Technical Support department by phon ing 0203 321 5929 or send an email to support rointe co uk IMPORTANT This product has been manufactured for domestic hot...

Page 3: ...UE Electromagnetic compatibility EMC Directive 2014 35 EU Low Voltage Directive LVD Directive 2009 125 CE Ecodesign requirements Directive 2010 30 UE Energy labelling Directive 2012 19 UE on waste electrical and electronic equipment WEEE 3 1 Protection degree The product has a Protection Degree of IPX4 3 2 Refrigerant coolant used The type of refrigerant used is HFC R134a This device contains fluo...

Page 4: ...e installer user person This symbol indicates information or advice for operation of the product Do not open or disassemble the product when it is connected to a power supply Isolate all electrical supplies from the product before commencing work Danger of electric shock The maintenance of this appliance must be carried out by suitable qualified persons only It is recommended to maintain the produ...

Page 5: ...liance should be installed in a place where it is not exposed to damp frost or ice and is not at risk of being splashed with water Do not spray or pour water into the product This product has not been designed nor is it intended for use within hazardous environments due to the presence of potentially explosive atmospheres according to ATEX standards or with a requested IP level exceeding that of t...

Page 6: ...e 17 Condensation return 18 Replaceable magnesium anode 19 Hot water outlet connection joint G 1 20 Recirculation mounting G 21 Input coil for solar thermal power system G 1 1 4 1 m2 exchange surface 22 Condensatation discharge pipe G 1 2 23 Ouput coil for solar thermal power system G 1 1 4 1 m2 surface 24 Cold water inlet connection joint G 1 25 50 mm polyurethane insulation 26 G fitting for prob...

Page 7: ...420 Nominal air capacity m3 h 350 Max pressure head available Pa 100 Motor protection Internal thermal circuit breaker with automatic reset Condenser Wrapped externally not in contact with water Refrigerant R134a load g 900 Water storage Capacity litres 200 260 Actual water storage capacity Vm litres 199 194 254 246 Max volume hot water Vmax 3 litres 276 342 Connection coil solar thermal power sys...

Page 8: ...Handling and transport You must not put any type of pressure on the upper part of the device as it is not structural in nature The product must be transported and handled in the upright position only The screen should be facing the upper side If tipped the centre of gravity will shift Please handle with care The equipment can only be transported horizontally during the last kilometre taking care t...

Page 9: ...from the packaging Keep packaging out of reach of children Make sure that the appliance is intact and not damaged If in doubt do not use or install the product and contact us 7 3 Location Please adhere to the following conditions when choosing a location to install the product Must be installed in a damp frost free environment with containment systems in case of serious water leaks Must have struc...

Page 10: ...lling the product ensure that all labels are visible and pipework does not restrict any work that needs to be carried out on the various components Ensure the product sits flat and level on a horizontal surface as shown in figure 2 7 4 Ventilation The product requires adequate ventilation see figure 3 Install air ducts ensuring each one Does not weigh down the product itself and allows for mainten...

Page 11: ...e simultaneous operation of an open flue firebox e g an open flue fireplace or combustion chamber together with the product will cause a dangerous drop in am bient pressure This could cause the blackflow of exhaust gas into the environment itself Do not use the product with an open flue firebox or combustion chamber Use only sealed approved chamber fireboxes or combustion chambers with a separate ...

Page 12: ...on 4 9 Expansion vessel supplied in mandatory installation kit see section 4 4 5 Check valve expansion relief valve supplied in mandatory installation kit see section 4 10 T P relief valve included 6 Discharge pipe 22 mm 11 Electrolytic fittings included When carrying out the installation you must take care so that Extra pressure is not applied to the product e g by leaning on it Foreign bodies an...

Page 13: ... can be directed either indoors or outdoors see figure 6a and 6b Figure 6a installation in summer Figure 6b installation in winter 8 3 Cold water supply For safe performance of the product the tank should be directly fed by an uninterrupted supply pipe that connects to the pressure reducing valve with a maximum supply pressure of 0 9 MPa see figure 5 The product should not be used with a supply pr...

Page 14: ...mm 200 litres model 260 litres model a 1 717 2 004 i 1 000 1 286 b 1 001 1 286 j 716 931 c 769 1 065 k 287 287 d 769 839 R 1 751 2 025 e 674 674 ØD 650 650 f 644 644 ØDF 160 160 g 287 287 M 380 380 h 202 202 8 4 2 Water supply connections Connect the cold water inlet and outlet pipes to the appropriate connection points see figure 8 ...

Page 15: ...cked For more information on the T P valve please see section 8 9 In case an expansion vessel is not installed make sure that the cold water intake does not contain any non return valves WARNING This product is capable of producing domestic hot water over 60ºC To protect against burns we recommend a thermostatic mixing valve sold separately be in stalled in the hot water pipe Also ensure there is ...

Page 16: ...y valve to drainage 1 Water inlet pipe 2 Shut off valve 3 Automatic thermostat mixing valve 4 Heat pump 5 Recirculation pump 6 Spring check valve 7 Hot water outlet pipe 8 Drain tap 9 Expansion vessel 10 T P safety valve 11 Inspectable end of discharge pipe ...

Page 17: ...ot supplied should be fitted in the position shown in figure 5 All taps and fittings should have a rated operating pressure of 0 6 Mpa bar or above 8 6 Pressure reducing valve The pressure reducing valve should be installed in the cold water supply to the product above the tundish and pointing in the direction as shown in figure 5 The pressure reducing valve can be con nected to a maximum supply p...

Page 18: ... G3 building regulations It complies with the BS EN 1490 standard The valve is pre calibrated to lift at 0 7 MPa or 90ºC The T P valve should not be removed or modified in any way and if done so will render the guarantee invalid The outlet of the T P valve should be routed in 15mm copper piping in a downward direction along side the product to the tundish The outlet of the expansion relief valve m...

Page 19: ...ntly labelled to identify the product and its performance standard Be at least one size larger than the normal outlet size of the safety device unless its total hydraulic resistance exceeds that of a straight pipe 9m long i e discharge pipes between 9m and 18m equivalent resistance length should be at least two sizes larger than the normal outlet size of the safety device between 18m and 27m and a...

Page 20: ...installation of an electrically operated device to warn when discharge takes place IMPORTANT Rointe do not take responsibility for any damage caused from discharges Figure 12 sizing table for copper discharge D2 pipe for common temperature relief valve outlets Valve outlet size diameter inches Min size of discharge pipe before tundish mm Min size of discharge pipe D2 after tundish mm Max allowed l...

Page 21: ... insulating casing and emerges on the side of the appliance Connect it to a duct via a siphon so that the condensation should flow as it should Figure 13a example of condensation discharge Figure 13b example of condensation pipe connection via a siphon discharge pipe connection via siphon with a water shut off valve 8 14 Electrical fittings The product is supplied already wired for the mains power...

Page 22: ...act is closed between terminals 30 and 31 brown yellow cable wires and the water temperature as measured by NTC1 is greater than SP8 the product stops The product starts again when the contact is released and the time set under C13 is reached or immediate ly if the lower probe temperature is below SP8 Digital 2 When a dry contact is closed between terminals 31 and 32 green white cable wires and th...

Page 23: ...s the 4 core cable for remote connection it is necessary to remove the upper cover of the product see section 11 1 figure 16 and take the cable outside through the dedicated opening that is already present on the back cover as indicated in figure 14 Figure 15 example of a remote connection ...

Page 24: ...abel plate The tank must be filled with water before the product is switched on or connected to a power supply See below for step by step guide on commissioning 1 Fill the boiler by opening the water inlet tap and check that there are no leaks from gaskets pipes joins or connections Tighten the bolts or connections where necessary 2 Do not exceed the maximum permitted pressure indicated in section...

Page 25: ...ng 10 1 Control panel Fi 10 1 1 ON Stand by button Switches the product on When the product is switched on it shows the status it was in when it was previously switched off Switches the product into stand by In stand by the product can switch on in certain time slots and independently enable the anti legionella and defrost functions 10 1 2 SET button Confirms choices parameters or values 10 1 3 Do...

Page 26: ...egrees ºC ºFahrenheit LED If this is lit the temperature will be measured in fahrenheit ºF ON Stand by LED If this is lit the product is in stand by mode If this is flashing the product has been switched on off manually during a switching on off period in a certain time slot n a Not used Loc The keyboard is locked dEFr The defrosting procedure is in progress and it is NOT possible to enable any ot...

Page 27: ...ly when the device is used at low ambient temperatures IMPORTANT When the equipment is turned on for the first time it is programmed by the manufac turer to operate in the economy mode with a water temperature value of 55 C This ensures energy saving using the renewable energy sources of the heat pump only Please note that the use of this function enables the user to save an average energy saving ...

Page 28: ...your settings or do not carry out any other operation for 15 seconds To exit the procedure press and release the button or do not carry out any operation for 60 seconds 10 4 3 Programming the time slots for switching the product on off Before you can configure time slots for switch on off you must program the correct current day and time as described in section 10 4 2 previously Make sure that the...

Page 29: ... If you press a key Lock will appear on the screen To unlock the keypad Press the and buttons together for 1 second UnL will appear on the screen and you can use the keypad again 10 4 5 Changing the operating mode AUTOMATIC mode To start the AUTOMATIC mode manually Make sure that the keypad is not locked and that no other advanced procedure is in progress Press the button Auto starts flashing Pres...

Page 30: ...aved 10 4 7 Temperature programming for AUTOMATIC operating mode SP2 Make sure that the keypad is not locked and that no other advanced procedure is in progress Press and release the button SP1 will appear on the screen Press either the or button until SP2 appears on the screen Press and release the button again The compressor indicator light starts flashing Press either the or button within 15 se...

Page 31: ...P5 2 the display will show the temperature of the bottom of the tank If P5 3 the display will show the evaporator temperature If the equipment is in the stand by state the screen will turn off 10 5 3 Alarms errors A UtL alarm fan fault will display on the screen and emit an audible signal that can be turned off by pressing any button on the controller If a UtL alarm occurs you must contact our Tec...

Page 32: ...cription Pr1 Top probe error the product stops working Solution Check that the type of probe conforms to the settings of parameter P0 Check that the probe is intact Check the probe connection Check the temperature of the upper part of the product Pr2 Bottom probe error the product stops working Solution The same as in the previous situation but with respect to the probe in the lower part of the ta...

Page 33: ...active if d1 0 or d1 1 otherwise it is switched off The fans are switched off Drying stage the d16 parameter establishes the length of the stage Output status The compressor acts according to parameter d8 The defrosting relay is active if d1 0 or d1 1 otherwise it is switched off The fans are switched off If the anti legionella or overboost functions are in progress the defrosting procedure will n...

Page 34: ...tton or do not carry out any operation for 15 seconds The display will show dEF flashing for 4 seconds after which the product will exit this operation Disconnect the product from the electrical network 10 5 7 Compressor operating hours The device is capable of memorizing up to 9 999 hours of compressor operation If the number of hours exceeds 9 999 it flashes To display the operating hours of the...

Page 35: ...de Unit Min Max Default Notes Password PA 0 Function reserved for specialised technical staff H20 set HOT eco cycle SP1 ºC ºF r3 r4 55 0 H20 set HOT auto cycle SP2 ºC ºF r1 r2 55 0 H20 set cold SP3 ºC ºF 10 0 r2 45 0 H20 set for heat pump stop SP5 ºC ºF r1 SP2 56 0 H20 set for enabling of photovoltaic systems SP6 ºC ºF 40 0 100 0 75 0 H20 set antifreeze SP7 ºC ºF 0 40 0 10 0 Set point solar therma...

Page 36: ...100 0 56 0 Work set change lock r5 0 1 0 1 it is not possible to change the set point it can only be seen Delay in equipment start up C0 min 0 240 5 Compressor protections Delay as from last ON C1 min 0 240 5 Delay as from last OFF C2 min 0 240 5 Minimum ON time C3 sec 0 240 0 No compressor operating hours req for maintenance C10 hour 0 9999 0 0 function excluded Delay air temperature sample takin...

Page 37: ...of minimum level alarm only AL1 warning A2 0 1 0 0 disabled 1 absolute Maximum level probe alarm only AH warning A3 0 2 0 0 upper probe 1 lower probe 2 evaporator probe Maximum alarm set only AH warning A4 ºC ºF 0 0 199 0 90 0 Type of maximum level alarm delay only AH warning A5 0 1 0 0 disabled 1 absolute Minimum level AL1 alarm delay due to equipment start up only warning A6 min 0 240 120 AL1 an...

Page 38: ... time for Monday Hd1 1 2 1 1 HOn1 HOF1 2 HOn2 HOF2 Switching on time for Tuesday Hd2 1 2 1 1 HOn1 HOF1 2 HOn2 HOF2 Switching on time for Wednesday Hd3 1 2 1 1 HOn1 HOF1 2 HOn2 HOF2 Switching on time for Thursday Hd4 1 2 1 1 HOn1 HOF1 2 HOn2 HOF2 Switching on time for Friday Hd5 1 2 1 1 HOn1 HOF1 2 HOn2 HOF2 Switching on time for Saturday Hd6 1 2 2 1 HOn1 HOF1 2 HOn2 HOF2 Switching on time for Sund...

Page 39: ...ual reset the product switches off in case of overheating To restore protection it is necessary to Disconnect the product from the electrical network and then remove the air ducts Remove the top cover by loosening the respective fixing screws see figure 16 Manually reset the safety thermostat activated from the top figure 17 The central pin of the ther mostat protrudes approximately 4 mm Reassembl...

Page 40: ...f the water heater therefore it attracts the negative charges that are formed during the heating of the water causing corrosion Therefore the anode sacrifices itself corroding in place of the deposit The water heater has two anodes the first is mounted on the bottom and the second on the top of the tank the area most affected by corrosion The integrity of magnesium anodes should be checked at leas...

Page 41: ...s values The heat pump remains continuously on and does not switch off Incorrect programming of parameters set point and or hysteresis values The electric heating element does not switch on Please do not intervene Please contact Technical Support IMPORTANT In the event that the user fails to solve the problem turn off the equipment and con tact us to request Technical Support specifying the model ...

Page 42: ...rovided that they have not been modified in any way 14 2 If during the guarantee period the product does not work correctly under normal use and any design material or manufacturing defect is found ROINTE will repair or substitute the product as it may see fit in accordance with the terms and conditions as follows 14 2 1 The guarantee is only applicable if the original guarantee is issued by the s...

Page 43: ...ns that are included in this guarantee do not allow any additions or new periods of guarantee 14 2 5 Any repairs or substitutions covered under this guarantee must be parts that are functionally equivalent The defective parts or parts removed or replaced shall become the property of ROINTE 14 2 6 The product must be installed in a way that allows access for our technicians should they need to gain...

Page 44: ... be held responsible for any accidental damage that emerges due to infringement of any rules implicitly related to this product For help about the product or guarantee please contact ROINTE by telephoning 0203 321 5929 for Technical Support or by email at support rointe co uk 15 Commissioning Record CUSTOMER DETAILS NAME ADDRESS POSTCODE TELEPHONE NO INSTALLER DETAILS COMPANY NAME DATE ADDRESS POS...

Page 45: ...following postal address INDUSTRIAS ROYAL TERMIC S L C E Parcela 43 30140 Santomera Murcia Spain CERTIFICATE OF GUARANTEE REFERENCE Nº SERIES PURCHASE DATE USER HOME ADDRESS TOWN POSTCODE COUNTY COUNTRY TELEPHONE EMAIL SELLER S STAMP NB This certificate of Guarantee MUST be completed in full in order to obtain guarantee rights The purchase date and seller s stamp are compulsory Please attach a cop...

Page 46: ......

Page 47: ... service engineer completes the appropriate Service Record below SERVICE 1 DATE SERVICE 2 DATE ENGINEER NAME ENGINEER NAME TELEPHONE NO TELEPHONE NO REG NO REG NO SIGNATURE SIGNATURE SERVICE 3 DATE SERVICE 4 DATE ENGINEER NAME ENGINEER NAME TELEPHONE NO TELEPHONE NO REG NO REG NO SIGNATURE SIGNATURE SERVICE 5 DATE SERVICE 6 DATE ENGINEER NAME ENGINEER NAME TELEPHONE NO TELEPHONE NO REG NO REG NO S...

Page 48: ...ROINTE UK Catalyst House 720 Centennial Court Centennial Park Elstree Herts WD6 3SY T 0203 321 5928 F 0208 953 5861 Technical Support T 0203 321 5929 E support rointe co uk www rointe co uk MDAHPUK18V1 ...

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