Ricoh MP CW2201sp Page 183 User Manual Download | Manualshive

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9. Troubleshooting

This chapter describes basic troubleshooting procedures.

When a Status Icon Is Displayed

This section describes the status icons displayed when the machine requires the user to remove misfed
paper, to add paper, or to perform other procedures.

Status Icon

Status

: Paper Misfeed icon

Appears when a paper misfeed occurs.
For details about removing jammed paper, see "Removing
Jammed Paper", Troubleshooting.

: Original Misfeed icon

Appears when an original misfeed occurs.
For details about removing jammed paper, see "Removing
Jammed Paper", Troubleshooting.

: Load Paper icon

Appears when paper runs out.
For details about loading paper, see "Loading Paper",
Paper Specifications and Adding Paper.

: Add Ink icon

Appears when ink runs out.
For details about adding ink, see "Adding Ink",
Maintenance and Specifications.

: Waste Ink Full icon

Appears when the ink collector unit is full.
For details about replacing the ink collector unit, see
"Replacing an Ink Collector Unit", Maintenance and
Specifications.

: Service Call icon

Appears when the machine is malfunctioning or requires
maintenance.

: Open Cover icon

Appears when one or more covers of the machine are
open.

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Summary of Contents for MP CW2201sp

Page 1: ...the Safety Information in Read This FIrst before using the machine Information for This Machine Troubleshooting Adding Paper and Ink Web Image Monitor Document Server Scan Print Copy Getting Started What You Can Do with This Machine User Guide ...

Page 2: ......

Page 3: ...bedding Text Information in Scanned Files 19 Preventing Information Leakage Security Functions 20 Monitoring and Setting the Machine Using a Computer 21 Preventing Unauthorized Copying 21 2 Getting Started Guide to Names and Functions of Components 23 Guide to Functions of the Machine s Options 26 Guide to Functions of the Machine s External Options 26 Guide to the Names and Functions of the Machi...

Page 4: ...Panel 58 Placing Originals 60 Placing Originals on the Original Table 60 Scanning an Original using a Carrier Sheet 61 Placing Rolled Originals 62 3 Copy Basic Procedure 65 Reducing or Enlarging Originals 67 Preset Reduce Enlarge 67 Zoom 68 Auto Reduce Enlarge 70 User Auto Reduce Enlarge 71 Combined Copying 74 Specifying the Length of Copy Paper Cut 76 Synchro Cut 76 Preset Cut 77 Variable Cut 79 ...

Page 5: ...t File 100 Printing a Locked Print File Using the Control Panel 100 Hold Print 102 Sending a Hold Print File 102 Printing a Hold Print File Using the Control Panel 102 Stored Print 104 Sending a Stored Print File 104 Printing a Stored Print File Using the Control Panel 105 Saving and Printing Using the Document Server 106 Storing Documents in Document Server 106 Managing Documents Stored in Docume...

Page 6: ... Monitor Displaying Top Page 135 8 Adding Paper and Ink Loading Paper 137 Precautions for Loading Paper 137 Loading Paper Roll into the Paper Input Location 138 Printing from the Paper Input Location Using the Printer Function 151 Loading Paper into the Paper Bypass Location 152 Printing from the Paper Bypass Location Using the Printer Function 156 Recommended Paper 159 Recommended Paper Sizes and...

Page 7: ...ta Cannot Be Sent Due to a Problem with the Destination 223 When the Machine Cannot Be Operated Due to a Problem with the User Certificate 223 When Problems Occur While Logging In 225 When the User Lacks Privileges to Perform an Operation 225 When the LDAP Server Cannot Be Used 225 When Print Results Are Not Satisfactory 227 Checking Whether the Print heads Scratch the Paper 227 Checking Whether a...

Page 8: ...Notes to users in the state of California Notes to Users in USA mainly North America 246 INDEX 247 6 ...

Page 9: ...plementary explanations of the machine s functions and instructions on resolving user errors Indicates where you can find further relevant information Indicates the names of keys or buttons on the product or display mainly Europe mainly North America Differences in the functions of Region A and Region B models are indicated by two symbols Read the information indicated by the symbol that correspon...

Page 10: ...ion specific Read the information under the symbol that corresponds to the region of your machine mainly Europe If the label contains the following your machine is a region A model CODE XXXX 27 220 240 V mainly North America If the label contains the following your machine is a region B model CODE XXXX 17 120 127 V Dimensions in this manual are given in two units of measure metric and inch If your...

Page 11: ...Names of Major Features In this manual major features of the machine are referred to as follows Roll Unit RU6550 Paper Input Location 2 9 ...

Page 12: ...10 ...

Page 13: ...what you want to do Reducing my Costs BRL059S Printing multi page documents on a single sheet Combine See Combined Copying Copy Document Server Conserving ink when printing Ink Save function See Enabling the Ink Saving Function Print Reducing electricity consumption See Saving Energy Getting Started See Timer Settings Connecting the Machine System Settings 11 ...

Page 14: ...dure for Saving Scan Files on a Memory Storage Device Scan Embedding text information in scanned files See Embedding Text Information in Scanned Data Scan Managing and using documents converted to electronic formats Document Server See Relationship between Document Server and Other Functions Copy Document Server Reducing the document size of scanned data Reduce Enlarge See Edit Scan Reducing the f...

Page 15: ... in the Address Book See Registering a destination in the address book manually Scan Operating the Machine More Effectively CQH102 Registering and using frequently used settings Program See Registering Functions in a Program Convenient Functions Searching by What You Want to Do 13 ...

Page 16: ...ck Presets Print Changing the initial settings of the printer driver to frequently used printing settings See Displaying the Printing Preferences Dialog Box Print Adding shortcuts to frequently used programs or Web pages See Adding Icons to the Home Screen Convenient Functions Changing the order of the function and shortcut icons See Changing the Order of Icons on the Home Screen Convenient Functi...

Page 17: ...en The programs or Web pages can be recalled easily by pressing the shortcut icons You can display only the icons of functions and shortcuts that you use You can change the order of the function and shortcut icons For details about the features on the Home screen see How to Use the Home Screen Getting Started For details about how to customize the Home screen see How to Customize the Home Screen C...

Page 18: ... Copy Document Server You can reduce or enlarge the copy image Auto Reduce Enlarge function enables the machine to detect the original size automatically Also it enables the machine to select an appropriate reproduction ratio based on the paper size you specify If the orientation of the original is different from that of the paper you are copying onto the machine rotates the original image by 90 d...

Page 19: ...inting Them Print You can collate printed paper See Collate Print You can print files stored on a removable memory device and specify print conditions such as print quality and print size See Direct Printing from a Memory Storage Device Print Utilizing Stored Document You can store files scanned in copier printer or scanner mode on the machine s hard disk Web Image Monitor allows you to use your c...

Page 20: ... use the Document Server see Storing Data in the Document Server Copy Document Server For details about the Document Server in copier mode see Document Server Copy Document Server For details about the Document Server in printer mode see Saving and Printing Using the Document Server Print For details about the Document Server in scanner mode see Storing and Saving the Scanned Documents Scan 1 What...

Page 21: ...ectly to folders Sending scan files by Scan to Folder See Basic Procedure When Using Scan to Folder Scan Embedding Text Information in Scanned Files You can extract text information from a scanned document and embed it in the file without using a computer If you scan a document using this function embedded text can be searched by using the text search function or copied to another document What Yo...

Page 22: ... in Scanned Data Scan Preventing Information Leakage Security Functions CQK104 You can protect documents from unauthorized access and stop them from being copied without permission You can control the use of the machine as well as prevent machine settings from being changed without authorization By setting passwords you can prevent unauthorized access via the network You can erase or encrypt the d...

Page 23: ...on is running out of paper register information in the Address Book specify the network settings configure and change the system settings manage jobs print the job history and configure the authentication settings See Using Web Image Monitor Connecting the Machine System Settings See Web Image Monitor Help Preventing Unauthorized Copying You can print embedded patterns on printouts to prevent unau...

Page 24: ...that the copy is unauthorized Using the printer driver you can embed text in the printed document for unauthorized copy prevention If the document is copied scanned or stored in a Document Server by a copier or multifunction printer the embedded text appears conspicuous in the copy discouraging such unauthorized copying For details see the printer driver Help and Unauthorized Copy Prevention Data ...

Page 25: ...ct the machine s vents Doing so risks fire caused by overheated internal components Front DNE001 1 2 3 4 6 7 5 8 9 11 12 18 14 15 13 16 10 17 1 Original cover Open to clear jammed originals 2 Original stacker Originals are stacked here 3 Control panel See page 27 Guide to the Names and Functions of the Machine s Control Panel 23 ...

Page 26: ...ion Load paper here when you copy or print from the paper bypass location Load paper print side up 11 Output basket The delivered paper is stacked here Change the mode of the basket according to the size of the paper 12 Paper input location cover Open to load the paper roll onto the paper input location or to remove misfed paper 13 Rewind button Press this button to load the paper roll or to remov...

Page 27: ...replace the ink collector unit Ink used for maintenance collects in the ink collector unit 4 Original output guide Stacks originals delivered to the rear output The fan inside the machine near the vents may continue running to cool the machine For details see page 220 When Other Messages Appear Guide to Names and Functions of Components 25 ...

Page 28: ...bs and configure device settings For details about the available Print Copy Tool functions see the Print Copy Tool manual DNE004 2 1 1 Paper holder Use to set a paper roll onto the paper input location This is useful to change quickly to a different size paper roll from the paper holder 2 Paper Input Location 2 Load a paper roll onto this unit 2 Getting Started 26 ...

Page 29: ...ndicator The main power indicator goes on when you turn on the main power switch When the machine is in Sleep mode the main power indicator flashes slowly In Low Power mode the main power indicator is lit 3 Status indicator Indicates the status of the system Stays lit when an error occurs or the ink runs out 4 Data In indicator printer mode Flashes when the machine is receiving print jobs from a c...

Page 30: ...anguage used on the display English is set as default 1 Press Home at the bottom of the screen in the center 2 Flick the screen to the left and then press the Change Langs Widget 3 Select the language you want to display 4 Press OK 2 Getting Started 28 ...

Page 31: ...output location or put anything in the output basket Doing so may cause it to misfeed and result in a malfunction Prints are delivered to the output basket Remove the prints one at a time from the output basket There are three ways to set up the output basket The illustrations show the position of the bars of the basket Basic mode For most printing the basic mode can be used for the basket For det...

Page 32: ... output basket in A1 A2 landscape D C landscape stack mode see page 35 Setting Up the Output Basket in A1 A2 landscape D C landscape Stack Mode 2A 2C 2B DNE064 Names of the parts of the output basket 2 C 2 B 2 DNE066 2 3 1 1 Bar 1 2 Bar 2 3 Lever Hold them to change the mode of the output basket 2 Getting Started 30 ...

Page 33: ... be set up in the basic mode 1 Make sure the output basket is closed and then pull it out DNE067 2 Slide bar 2 toward 2A Hold both ends of bar 2 2A 2C 2B 2 DNE122 1 2 1 Bar 2 2 2A DNE068 Make sure the output basket is open before you start printing Setting the Output Basket 31 ...

Page 34: ... basket 1 Push the output basket towards the machine DNE069 Setting Up the Output Basket in A0 A1 E D Stack Mode To stack A0 E or A1 D paper properly set up the output basket in A0 A1 E D stack mode 1 Make sure that the output basket is in basic mode DNE068 2 Getting Started 32 ...

Page 35: ...tally until it stops 2 DNE070 1 1 Bar 1 The output basket locks in the horizontal position DNE071 3 Slide bar 2 toward 2B Hold both ends of bar 2 2A 2C 2B DNE096 1 2 1 Bar 2 2 2B Slide bar 2 until it clicks Setting the Output Basket 33 ...

Page 36: ...e output basket is open as shown above Printed paper is output as shown in the illustration DNE125 Set the output basket to its original position 1 Slide bar 2 toward 2A Hold both ends of bar 2 2A 2C 2B 2 DNE098 1 2 1 Bar 2 2 2A 2 Getting Started 34 ...

Page 37: ... landscape D C landscape Stack Mode To stack A1 D or A2 C landscape paper properly set up the output basket in A1 A2 landscape D C landscape stack mode 1 Make sure that the output basket is in the basic mode DNE068 2 Carefully pull out bar 1 horizontally until it stops 2 DNE070 1 Setting the Output Basket 35 ...

Page 38: ...t locks in the horizontal position DNE071 3 Slide bar 2 toward 2B Hold both ends of bar 2 Slide bar 2 until it clicks 2A 2C 2B DNE096 1 2 1 Bar 2 2 2B 4 Turn lever to 2C 2A 2C 2B 2 DNE099 1 2 1 Lever 2 2C 2 Getting Started 36 ...

Page 39: ...ket is open as shown above Printed paper is output as shown in the illustration DNE126 Set the output basket to its original position 1 Turn lever to 2B 2A 2C 2B DNE121 1 2 1 Lever 2 2B 2 Slide bar 2 toward 2A Hold both ends of bar 2 Setting the Output Basket 37 ...

Page 40: ...2A 2C 2B 2 DNE098 1 2 1 Bar 2 2 2A 3 Carefully push in bar 1 horizontally until it stops DNE072 1 1 Bar 1 2 Getting Started 38 ...

Page 41: ...s of five screens from Home screen 1 to Home screen 5 Home screen 3 is the default screen that appears first after you press Home To switch between screens flick your finger to the right or left on the screen DNE131 5 6 12 1 3 2 4 7 8 9 10 11 1 Logged in user icon When user authentication is enabled an icon is displayed that indicates that users are logged in Press the icon to show the names of th...

Page 42: ...creen Features are enabled or applications are used Depending on the application you are using this key may be disabled You can specify whether this key is enabled or not in some applications For details about the settings see Screen Features Connecting the Machine System Settings 11 Check Status Press to check the machine s system status operational status of each function and current jobs You ca...

Page 43: ...n other than the Classic Applications Press the Program tab to add a shortcut to one of the Classic Applications 4 Press and hold down the application icon to add a shortcut to an application other than the Classic Applications Press and hold down the Classic Applications icon to add a shortcut to one of the Classic Applications The image of where the shortcut is to be placed on the Home screen is...

Page 44: ...m 4 Press Home at the bottom of the screen in the center 5 Press 6 Press the Program tab 7 To display a program registered to the standard applications or quick applications hold down the application icon To display a program registered to the Classic Applications hold down the Classic Applications icon The image of where the shortcut is to be placed on the Home screen is displayed 8 Drag the icon...

Page 45: ...s and detailed settings according to the functions and settings you use frequently For details about how to use this screen see Copier Classic screen Scanner Classic screen Printer Classic Screen and Document Server Screen Getting Started For details about keys that appear on the screen of each Classic Application see Keys that Appear on the Initial Settings Screen and Screens of Each Classic Appl...

Page 46: ...ocation 4 You can specify the numbers of copies to be made Press a number to enter the number of copies using the keyboard You can also specify the number of copies by pressing or 5 Preview prints change according to the settings you make 6 You can reduce vertical resolutions to increase print speed 7 You can adjust the density of the overall original in nine steps Specify the density by touching ...

Page 47: ...order 10 You can specify the size of originals when copying custom size originals 11 You can find other settings 12 You can select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper 13 You can set the machine to scan using a predetermined width regardless of the actual width of the original How to Use Each Application 45 ...

Page 48: ...ons 3 The total number of the selected destinations appears Press to display a screen to confirm destinations In the screen to confirm destinations you can do the following Switch the To Cc and Bcc fields of the e mail destinations Register destinations to the Address Book Edit destinations Remove destinations from the destination list 4 Press to display the transmission results screen In the tran...

Page 49: ... a password or protection code is specified to a folder destination enter the password or protection code on the screen displayed after tapping the folder destination 12 The sections of the Address Book 13 Press to add a destination Destinations can be added as follows Input destinations manually Select from the transmission history Specify a registration number from the Address Book Search for a ...

Page 50: ...select the resolution to scan the original 4 If you select this the machine waits indefinitely for additional originals 5 Press to specify the density to scan the original You can also specify the density by touching the icon and dragging it right or left 6 Press to specify a file name 7 Press to select the scanning size of the original DNE107 8 9 10 11 12 2 Getting Started 48 ...

Page 51: ...on Description 13 If you select Positive Negative a black and white original will produce a negative scanned image 14 If you select Mirror Image the scanned image will be a mirror image of the original 15 Press to erase the image from a specified width around the document and in the center of the document when the document is scanned 16 Press this to notify the sender that the e mail recipient has...

Page 52: ...de original type density Original Settings paper input location paper bypass location Store File except for User Name File Name and Password Synchro Cut Variable Cut Auto Reduce Enlarge User Auto R E Finishing Adjust Print Position Edit Color Combine Reduce Enlarge number of copies Document Server on the initial document print screen Finishing Adjust Print Position Stamp number of prints Scanner C...

Page 53: ... the quick application press Previous Scr 8 Press OK 9 Press Place Even if you select Do not Place you can add shortcuts to the program to the Home screen after the program registration is complete 10 Press Exit Classic Applications 1 Edit the settings so all functions you want to register to a program are selected on the Copier Classic Document Server or Scanner Classic screen When using the Docu...

Page 54: ...ation is configured with the same size of paper the paper input location will automatically switch to the other Destinations can be registered to a program of the scanner mode only when Include Destinations is selected for Program Setting for Destinations in Scanner Features For details about the setting see General Settings Scan Folder destinations that have protection codes cannot be registered ...

Page 55: ...to manage Thumbnail copy Specify Combine You can copy up to 8 pages onto one side of a sheet so that you can save paper Storage copy XXXX replace XXXX by a folder name Specify a folder in Target Folder to Store in Store File You can use folders to organize stored files by user name or intended use Scanner Classic Program name Program description Effect Easy PDF scan Select Full Color Text Photo in...

Page 56: ...uments maintain much of the detail of the originals but the size of the data may be quite large Scan to XXXX replace XXXX by a destination name Select e mail or folder destinations from the list that is registered in the machine s Address Book and then specify the scan settings If you register destinations and scan settings that you use often you can skip the procedures to specify them when sendin...

Page 57: ...rned off the main power turns off and the main power indicator on the right side of the control panel goes out When this is done machine power is off Turning On the Main Power 1 Make sure the power cord is firmly plugged into the wall outlet 2 Push the main power switch The main power indicator goes on DNE005 Turning Off the Main Power When disconnecting the power cord from the wall outlet always ...

Page 58: ...e s power and may damage the hard disk or memory and cause malfunctions 1 Push the main power switch The main power indicator goes out The main power turns off automatically when the machine shuts down If the screen on the control panel does not disappear contact your service representative 2 Getting Started 56 ...

Page 59: ...chine be sure to log out of it to prevent unauthorized usage Ask the user administrator for the Login User Name Login Password and User Code For details about user authentication see Configuring User Authentication Security Guide User Code to enter on User Code Authentication is the numerical value registered in the Address Book as User Code User Code Authentication Using the Control Panel If User...

Page 60: ...e 6 Press Login Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication Windows Authentication or LDAP Authentication is set To prevent use of the machine by unauthorized persons always log out when you have finished using the machine 1 Press Logout on the top right on the screen 2 Getting Started 58 ...

Page 61: ...2 Press OK Logging In the Machine 59 ...

Page 62: ...rinting before loading the next original If you load the next original while the machine is printing the original might touch the printout and be stained with ink Be sure not to place anything other than originals on the original table Load the original only after the machine is ready Placing Originals on the Original Table 1 Press Home at the bottom of the screen in the center 2 Press the Copy or...

Page 63: ... the Scanner Stop key to stop them feeding in DNE014 Scanning an Original using a Carrier Sheet Use the carrier sheet when scanning originals such as originals drawn in pencil and pasted originals For details see Originals that should be scanned using the carrier sheet Paper Specifications and Adding Paper When using the carrier sheet originals should be ejected onto the original output guides If ...

Page 64: ...insert the original also face up Align the original with the fold of the carrier sheet CBA051 2 Adjust the original guides to the size of the carrier sheet 3 Using both hands hold the carrier sheet face down and carefully insert the folded edge of the carrier sheet between the original guides DNE130 Placing Rolled Originals When placing rolled originals you can use the output basket 2 Getting Star...

Page 65: ...original size 3 Place the trailing edge of the rolled original on the output basket 4 Pull the leading edge of the original up to the original table with the side to be scanned facing down 5 Using both hands carefully insert the original between the original guides DNE017 Placing Originals 63 ...

Page 66: ...2 Getting Started 64 ...

Page 67: ...ready see page 29 Setting the Output Basket When Using the Copy Application About how to use the application s screen see page 43 Copy Screen When Using the Copier Classic Application 1 Press Home at the bottom of the screen in the center 2 Flick the screen to the left and then press the Copier Classic icon 3 Make sure that no previous settings remain When there are previous settings remaining pre...

Page 68: ...able The original feeds into the machine automatically and copying starts If Press Start Key is selected for Feed Start Method copying starts after you press Start 9 When the copy job is finished press Reset to clear the settings 3 Copy 66 ...

Page 69: ...tion advanced reduce enlarge copy functions are also available For details about these functions see Advanced Reduce Enlarge Copying Copy Document Server The reproduction ratio is between 25 0 and 400 0 Preset Reduce Enlarge This function allows you to reduce or enlarge images by selecting a preset ratio You can register up to three frequently used reproduction ratios other than the preset reduce ...

Page 70: ...plication s screen see page 43 Copy Screen When Using the Copier Classic Application 1 Press Reduce Enlarge 2 Select a ratio and then press OK 3 Place the original and start scanning Zoom You can specify the reproduction ratio in increments of 0 1 3 Copy 68 ...

Page 71: ...py Screen When Using the Copier Classic Application To specify a reproduction ratio enter the ratio using the number keys or specify the ratio with or This section describes how to enter the ratio using the number keys 1 Press Reduce Enlarge 2 Press Number keys Reducing or Enlarging Originals 69 ...

Page 72: ...s function This is useful to copy different size originals to the same size paper To ensure the print result you require is produced specify the original orientation before using Auto Reduce Enlarge Make sure that the original orientation setting matches the actual orientation of your original For details see Original Orientation Copy Document Server The original sizes and orientations you can use...

Page 73: ... Using the Copier Classic Application 1 Press Auto Reduce Enlarge 2 Select the paper size 3 Place the original and start scanning User Auto Reduce Enlarge When the original is placed the machine automatically enlarges or reduces the image to fit the paper size specified in advance You cannot use the paper bypass location with this function Using User Tools allows you to specify how much each origi...

Page 74: ...S B2 JIS B3 JIS B4 JIS A1 A2 A3 A4 B1 JIS B2 JIS B3 JIS B4 JIS mainly North America Original size Copy size Engineering E 34 44 E 34 44 D 22 34 C 17 22 B 11 17 A 81 2 11 D 22 34 C 17 22 B 11 17 A 81 2 11 Architecture E 36 48 E 36 48 D 24 36 C 18 24 B 12 18 A 9 12 D 24 36 C 18 24 B 12 18 A 9 12 3 Copy 72 ...

Page 75: ...ion s screen see page 43 Copy Screen When Using the Copier Classic Application 1 Press User Auto R E 2 Check that the combination selected for User Auto Reduce Enlarge is the one you want 3 Place the original and start scanning Reducing or Enlarging Originals 73 ...

Page 76: ... use the paper bypass location with this function There are three types of One Sided Combine 1 Sided 2 Originals Combine 1 Side Copies two 1 sided originals to one side of a sheet 1 Sided 4 Originals Combine 1 Side Copies four 1 sided originals to one side of a sheet 1 Sided 8 Originals Combine 1 Side Copies eight 1 sided originals to one side of a sheet Orientation of the original and image posit...

Page 77: ... page 43 Copy Screen When Using the Copier Classic Application 1 Press Combine 2 Select the number of originals to combine 3 Press Original Orientation 4 Select the original orientation 5 Press OK twice 6 Select the paper size 7 Place the original and start scanning Combined Copying 75 ...

Page 78: ...length for the magnification ratio and cuts the paper Preset Cut Cuts the paper at a preset size regardless of the size of the original You can use this to copy different sized originals to the same size Variable Cut Cuts the paper to the size entered Synchro Cut Cuts the paper at the same length as the original If the copy is enlarged or reduced the machine calculates the appropriate length for t...

Page 79: ...set size regardless of the size of the original You can use this to copy different sized originals to the same size When Using the Copy Application About how to use the application s screen see page 43 Copy Screen When Using the Copier Classic Application 1 Select a preset cut size of Paper Input Location 1 or 2 Specifying the Length of Copy Paper Cut 77 ...

Page 80: ...JIS B2 JIS 515 mm B2 JIS B3 JIS 364 mm B3 JIS B4 JIS 914 mm 1 219 mm 610 mm 880 mm 1 189 mm 594 mm 800 mm 1 189 mm 594 mm 707 mm 1 000 mm 500 mm 680 mm 841 mm 420 mm 660 mm 841 mm 420 mm 625 mm 880 mm 440 mm 620 mm 880 mm 440 mm 490 mm 594 mm 297 mm 440 mm 594 mm 297 mm mainly North America Engineering Paper roll width Preset Preset 34 inch 34 44 22 34 22 inch 22 34 17 22 17 inch 17 22 11 17 3 Cop...

Page 81: ...30 42 21 30 24 inch 24 36 18 24 18 inch 18 24 12 18 12 inch 12 18 9 12 Others Paper roll width Preset Preset 15 inch 15 20 14 inch 81 2 14 Variable Cut Cuts the paper to the size entered When Using the Copy Application About how to use the application s screen see page 43 Copy Screen Specifying the Length of Copy Paper Cut 79 ...

Page 82: ...When Using the Copier Classic Application 1 Select Variable Cut 2 Enter the length with the number keys and then press 3 Press OK 4 Select Paper Input Location 1 or 2 3 Copy 80 ...

Page 83: ...creen When Using the Copier Classic Application 1 Open the front cover and then pull up the paper holding lever 2 Insert the paper copy side up into the paper bypass location 3 Lower the paper holding lever and then close the front cover 4 Specify the type of the paper as necessary 5 Make sure that the paper bypass location is selected and then press 6 Press Paper Size 7 Specify the size of the pa...

Page 84: ...ocation When Using the Copy Application About how to use the application s screen see page 43 Copy Screen When Using the Copier Classic Application 1 Open the front cover and then pull up the paper holding lever 2 Insert the paper copy side up into the paper bypass location 3 Lower the paper holding lever and then close the front cover 4 Specify the type of the paper as necessary 5 Make sure that ...

Page 85: ...opier Classic Application 1 Open the front cover and then pull up the paper holding lever 2 Insert the paper copy side up into the paper bypass location 3 Lower the paper holding lever and then close the front cover 4 Specify the type of the paper as necessary 5 Make sure that the paper bypass location is selected and then press 6 Press Paper Size 7 Press Custom Size 8 Enter the horizontal size wi...

Page 86: ...o use the Rotate Sort function two paper input locations that can be fed paper of the same size and type but in different orientation are required For details see Tray Paper Settings Connecting the Machine System Settings You cannot use the paper bypass location with Rotate Sort Sort Copies are assembled as sets in sequential order CKN018 Rotate Sort Every other copy set is rotated by 90 degrees a...

Page 87: ...r Classic Application 1 Press Finishing 2 Select Sort or Rotate Sort and then press OK 3 Enter the number of copy sets using the number keys 4 Place your original and start scanning To confirm the type of finishing press Sample Copy Scan each page of your original Press after all the originals have been scanned Sort 85 ...

Page 88: ...when the Sort function is selected When Using the Copy Application About how to use the application s screen see page 43 Copy Screen When Using the Copier Classic Application 1 While Copying is displayed press Stop 2 Enter the number of copy sets with the number keys 3 Press Continue Copying starts again 3 Copy 86 ...

Page 89: ...nt Server see page 131 Storing Data You cannot use the paper bypass location with this function 1 Press Store File 2 Enter a user name file name or password if necessary 3 Specify a folder in which to store the document if necessary 4 Press OK 5 Place the original and start scanning The original feeds into the machine automatically and copying starts The scanned data is also stored in the memory I...

Page 90: ...3 Copy 88 ...

Page 91: ...re for the printer port you are using Port Type Reference Standard TCP IP port page 89 Using the Standard TCP IP port IPP port page 90 Using the IPP port LPR port page 91 Using the LPR port Using the Standard TCP IP port 1 Click PostScript 3 Printer Driver on the installer screen 2 The software license agreement appears in the License Agreement dialog box After reading the agreement click I accept...

Page 92: ...ing message informing you that installation is not possible might appear when you try to add a printer using IPP SSL under Windows Vista 7 8 8 1 10 or Windows Server 2008 2008 R2 2012 2012 R2 To enable authentication from the client computer install the intermediate certificate on the client computer and then reestablish connection Intermediate certificates cannot be installed on this machine 1 On...

Page 93: ...est page 12 Click Finish Using the LPR port 1 Click PostScript 3 Printer Driver on the installer screen 2 The software license agreement appears in the License Agreement dialog box After reading the agreement click I accept the agreement and then click Next 3 Select a printer driver you want to use and then click Next 4 Select Specify a new port and then click Next 5 Select LPR Port and then click...

Page 94: ...nd then click Next 5 Select Network Printer and then click Next 6 Double click the computer name you want to use as a print server in the Browse for Printer window 7 Select the machine you want to use and then click OK 8 Select the Printer Name check box of the machine model you want to use 9 Configure the user code default printer and shared printer as necessary 10 Click Continue The installation...

Page 95: ...this machine Windows Server 2003 2003 R2 1 Check that the power of the machine is off 2 Connect the machine and computer using the USB cable Connect the USB cable firmly 3 Turn on the power of the machine Found New Hardware Wizard starts and USB Printing Support is installed automatically 4 Select No not this time and then click Next 5 Click Install from a list or specific location Advanced and th...

Page 96: ...5 Select the name of the machine whose driver you want to install Check the location where the source files of the printer driver is stored If the CD ROM drive is D the source files are stored in the following locations 32 bit driver D X86 DRIVERS PS X86 MUI DISK1 64 bit driver D X64 DRIVERS PS X64 MUI DISK1 6 Click Next The installation starts 7 Click Close If the printer driver has already been ...

Page 97: ...Next 6 Click Have Disk 7 Click Browse and then select the printer driver location If the CD ROM drive is D the source files of the printer driver are stored in the following locations 32 bit driver D X86 DRIVERS PS X86 MUI DISK1 64 bit driver D X64 DRIVERS PS X64 MUI DISK1 8 Click OK 9 Select the manufacturer and model name of the machine you want to use and then click Next 10 Click Finish 11 Clic...

Page 98: ...required to change the printer settings Log on as an Administrators group member You cannot change the machine default settings for individual users Settings made in the printer properties dialog box are applied to all users 1 On the Start menu click Devices and Printers 2 Right click the icon of the printer you want to use 3 Click Printer properties 4 Print 96 ...

Page 99: ...tation area select Portrait or Landscape as the orientation of the original 8 In the Paper Type list select the type of paper that is loaded in the paper input location 9 In the Paper Input Location list select the paper input location that contains the paper you want to print onto If you select Auto Select Paper Input in the Paper Input Location list the paper input location is automatically sele...

Page 100: ...e Draw Frame Border check box 7 Click the Frequently Used Settings tab You can also click the Detailed Settings tab and then click Print Quality Standard in the Menu box 8 In the Select Print Quality list select Speed Priority Drawing Speed Priority Standard or Quality Priority 9 Change any other print settings if necessary 10 Click OK 11 Start printing from the application s Print dialog box Type...

Page 101: ...tation From Left to Right Top to Bottom From Right to Left Top to Bottom Landscape 4 Pages per Sheet Right then Down Down then Right Left then Down Down then Left Combining Multiple Pages into Single Page 99 ...

Page 102: ...Print Quality list select Speed Priority Drawing Speed Priority Standard or Quality Priority You can also specify the print quality settings by clicking the Detailed Settings tab and then Print Quality Standard in the Menu box 9 Change any other print settings if necessary 10 Click OK 11 Start printing from the application s Print dialog box Printing a Locked Print File Using the Control Panel Whe...

Page 103: ... print You can select all the Locked Print files at once by pressing Select All Jobs after selecting a file 6 Press Print 7 Enter the password using the number keys and then press OK 8 Enter the number of copies using the number keys if necessary and then press Print Locked Print 101 ...

Page 104: ...e time You can specify the time in 24 hour format 8 Click OK 9 In the Select Print Quality list select Speed Priority Drawing Speed Priority Standard or Quality Priority You can also specify the print quality settings by clicking the Detailed Settings tab and then Print Quality Standard in the Menu box 10 Change any other print settings if necessary 11 Click OK 12 Start printing from the applicati...

Page 105: ... 5 Select the files you want to print You can select all the Hold Print files at once by pressing Select All Jobs after selecting a file 6 Press Print 7 Enter the number of copies using the number keys if necessary and then press Print Hold Print 103 ...

Page 106: ... file in the machine Stored Print Shared Stores the file in the machine and allows any user who has print privileges to print the file later using the control panel Store and Print Shared Prints the file immediately and also stores the file in the machine Any user who has print privileges can print any stored file afterward 5 Click Details 6 Enter a User ID in the Enter User ID box You can optiona...

Page 107: ... Print Job 5 Select the files you want to print You can select all the Stored Print files at once by pressing Select All Jobs after selecting a file 6 Press Print If you set the password in the printer driver enter the password If multiple print files are selected and some of these require a password the machine prints files that correspond to the entered password and files that do not require a p...

Page 108: ...n The number of pages in a document exceeds 1 000 The total number of stored pages in the machine and the sent data has reached 3 000 It may be fewer depending on the print data The hard disk is full Storing Documents in Document Server If the machine is not used as the Document Server the maximum number of the documents that can be stored in the server may be less than the number described in the...

Page 109: ... print settings if necessary 12 Click OK 13 Start printing from the application s Print dialog box You can print the documents stored in the Document Server using the control panel For details see page 133 Printing Stored Documents Managing Documents Stored in Document Server You can view or delete the documents stored in the machine s Document Server using Web Image Monitor from a client computer...

Page 110: ...ters If a transmitted job is put on hold for an error you can easily reset the error by following the instruction that is displayed in the dialog box Also you can view the detailed information on the cause of the error 1 Press Home at the bottom of the screen in the center 2 Flick the screen to the left and then press the Printer icon 3 Check the status of the print job and the machine 4 When an e...

Page 111: ...om of the screen in the center 2 Press the Quick Print Release icon 3 Select the user as required 4 If necessary enter the password for the documents The list of both the documents that have not password specified and that matches the entered password is displayed 5 Select documents More than one document can be selected at one time You can perform the following operations on the selected document...

Page 112: ...center 2 Press the Print Scan Memory Storage Device icon 3 Press Media Print 4 Insert a memory storage device in the media slot For details about how to insert a memory storage device see Inserting Removing a Memory Storage Device Getting Started 5 Press USB or SD Card depending on the type of the storage device 6 Select the document to print You can perform the following operation on the selected...

Page 113: ... Scan Setting to change the settings such as the file type or scan resolution 8 To see the scanned image before saving it to a file press Preview 9 Place the originals If scanning does not start automatically press Start 10 Press Finish Scan after scanning of the original has been completed If there are more originals to be scanned place the next original and then press Scan Next Original 11 When ...

Page 114: ...4 Print 112 ...

Page 115: ...uter See also Registering Folders Connecting the Machine System Settings and register the address of the destination computer to the address book When Using the Scanner Application About how to use the application s screen see page 46 Scanner Screen When Using the Scanner Classic Application 1 Press Home at the bottom of the screen in the center 2 Flick the screen to the left and then press the Sc...

Page 116: ... the computer s information In these examples Windows 7 Ultimate is the operating system and the computer is a member in a network domain Write down the confirmed information Step 1 Confirming the user name and computer name Confirm the user name and the name of the computer you will send scanned documents to 1 On the Start menu point to All Programs click Accessories and then click Command Prompt...

Page 117: ...box 5 Click Permissions 6 In the Group or user names list select Everyone and then click Remove 7 Click Add 8 In the Select Users or Groups window click Advanced 9 Specify one or more object types select a location and then click Find Now 10 From the list of results select the groups and users you want to grant access to and then click OK 11 In the Select Users or Groups window click OK 12 In the ...

Page 118: ...r 1 Press Home at the bottom of the screen in the center 2 Flick the screen to the left and then press the Address Book Management icon 3 Check that Program Change is selected 4 Press New Program 5 Press Change under Name The name entry display appears 6 Enter the name and then press OK 7 Press Next 8 Press the key for the classification you want to use under Select Title The keys you can select a...

Page 119: ... under Login Password 14 Enter the password of the destination computer and then press OK 15 Enter the password again to confirm and then press OK 16 Press Folder 17 Check that SMB is selected 18 Press Change or Browse Network and then specify the folder To specify a folder you can either enter the path manually or locate the folder by browsing the network 19 Press Connection Test to check the pat...

Page 120: ...e if the IP address of the destination computer is 192 168 0 191 and the folder name is Share the path will be 192 168 0 191 Share 3 Press OK If the format of the entered path is not correct a message appears Press Exit and then enter the path again Locating the SMB folder using Browse Network 1 Press Browse Network The client computers sharing the same network as the machine appear Network displa...

Page 121: ... Change is selected 4 Select the name whose folder you want to delete Press the name key or enter the registered number using the number keys You can search by the registered name user code folder name or e mail address 5 Press Folder 6 Press the protocol which is not currently selected A confirmation message appears 7 Press Yes 8 Press OK 9 Press User Tools on the top right of the screen 10 Press...

Page 122: ...eld 4 Enter the path for the folder In the following example path the shared folder name is user and the computer name is desk01 desk01 user 5 Press OK 6 Depending on the destination setting enter the user name for logging in to the computer Press Manual Entry to the right of the user name field to display the soft keyboard 7 Press OK 8 Depending on the destination setting enter the password for l...

Page 123: ...ress Connection Test A connection test is performed to check whether the specified shared folder exists 11 Check the connection test result and then press Exit 12 Press OK Basic Procedure When Using Scan to Folder 121 ...

Page 124: ...ure that no previous settings remain If a previous setting remains press Reset 4 Make sure that the Email tab is selected 5 If necessary specify the scan settings according to the original to be scanned Example Scanning the document in color mode and saving as a PDF file Press Scan Settings press Full Color Text Photo in the Original Type tab and then press OK Press Send File Type Name press PDF a...

Page 125: ...r 2 Flick the screen to the left and then press the Address Book Management icon 3 Check that Program Change is selected 4 Press New Program 5 Press Change under Name The name entry display appears 6 Enter the name and then press OK 7 Press Next 8 Press the key for the classification you want to use under Select Title The keys you can select are as follows Frequent Added to the page that is displa...

Page 126: ...r 2 Flick the screen to the left and then press the Address Book Management icon 3 Check that Program Change is selected 4 Select the name whose e mail address you want to delete Press the name key or enter the registered number using the number keys You can search by the registered name user code folder name or e mail address 5 Press Email 6 Press Change under Email Address 7 Press Delete All and...

Page 127: ... Address Manually When Using the Scanner Application About how to use the application s screen see page 46 Scanner Screen When Using the Scanner Classic Application 1 Press Manual Entry 2 Enter the e mail address 3 Press OK Basic Procedure for Sending Scan Files by E mail 125 ...

Page 128: ...Classic icon 3 Make sure that no previous settings remain If a previous setting remains press Reset 4 Press Store File 5 Press Store to HDD 6 If necessary specify the stored file s information such as User Name File Name Password and Select Folder User Name Press User Name and then select a user name To specify an unregistered user name press Manual Entry and then enter the name After specifying a...

Page 129: ...lly press Start Checking a Stored File Selected from the List This section explains how to preview a file selected from the list of stored files 1 Press Select Stored File 2 Specify the folder in which the file you want to check is stored 3 From the list of stored files select the file you want to check You can select more than one file 4 Press Preview Basic Procedure for Storing Scan Files 127 ...

Page 130: ...tiple originals one file is created for each single page and the number of files sent is the same as the number of pages scanned Multi page TIFF PDF If you select a multi page file type when scan multiple originals scanned pages are combined and sent as a single file Selectable file types differ depending on the scan settings and other conditions For details about file types see Notes about and li...

Page 131: ...2 Select a file type If the File Type is set to PDF configure PDF File Setting as required 3 Press OK Specifying the File Type 129 ...

Page 132: ...e Scanner Application About how to use the application s screen see page 46 Scanner Screen When Using the Scanner Classic Application 1 Press Scan Settings 2 Specify resolution scan size and other settings as required 3 Press OK 5 Scan 130 ...

Page 133: ...as COPY0001 and COPY0002 is automatically attached to the scanned document You can change the file name User Name You can register a user name to identify the user or user group that stored the documents To assign it select the user name registered in the Address Book or enter the name directly Depending on the security setting Access Privileges may appear instead of User Name For details about th...

Page 134: ...Enter a password with the number keys and then press OK You can use four to eight digits for the password 12 For double check enter the password again and then press OK 13 Place the original The original feeds into the machine automatically If Press Start Key is selected for Feed Start Method scanning starts when you press Start The original is scanned 14 Press Finish Scanning after all documents ...

Page 135: ...ge Preset Reduce Enlarge Zoom Fine Magnification Variable Cut Auto Reduce Enlarge For details about each function see Copy Document Server 1 Select a folder 2 Select a document to be printed 3 When printing two or more documents at a time repeat Step 2 Up to 30 documents can be printed 4 When specifying printing conditions press To Printing Screen and then configure print settings 5 Enter the numb...

Page 136: ...6 Document Server 134 ...

Page 137: ...example If the address is 192 168 001 010 you must enter it as 192 168 1 10 1 Start your web browser 2 Enter http machine s IP address or host name in your web browser s URL bar Top Page of Web Image Monitor appears If the machine s host name has been registered on the DNS or WINS server you can enter it When setting SSL a protocol for encrypted communication under environment which server authent...

Page 138: ...3 Refresh Help Refresh Click at the upper right in the work area to update the machine information Click the web browser s Refresh button to refresh the entire browser screen Help Use Help to view or download Help file contents 4 Basic Information area Display the basic information of the machine 5 Work area Display the contents of the item selected in the menu area 7 Web Image Monitor 136 ...

Page 139: ...ure your fingers When opening or closing the front cover do not put your fingers over the folding parts of the covers Doing so may result in your fingers becoming trapped or injured A paper roll may be as heavy as 14 kg 30 9 lb Hold the paper roll horizontally with both hands If you hold the paper roll vertically or with one hand the paper roll may fall and cause an injury When replacing paper rol...

Page 140: ... paper see page 157 Specifying a custom size of cut paper using the control panel Loading Paper Roll into the Paper Input Location This section explains how to load a paper roll into the paper input location Bring the paper holder flush against the paper edge to fasten the paper Insert the paper holder flange securely Make sure not to load a paper roll in the opposite direction Before loading the ...

Page 141: ...DHJ347 The paper is wrinkled DHJ348 The corners are folded DHJ350 The paper curls away from the paper roll Loading Paper 139 ...

Page 142: ...DHJ351 The edge is dented DHJ352 The paper has holes in it DHJ349 The paper is torn 8 Adding Paper and Ink 140 ...

Page 143: ...per core or when a small quantity of paper is left If the flange is squeezed too tightly against the paper roll the edge of the paper may crease or wrinkle To cut paper edges with scissors cut the paper vertically to the feed direction so that the paper edges can be pulled into the machine Load the paper roll when the power of the machine is on Check that the output basket is in basic mode before ...

Page 144: ... the paper feeds from top of the roll toward the front DNE038 1 1 Right flange You can load the paper roll into Paper Input Locations 1 and 2 Each paper input location is loaded in the same way In the following example procedure the paper roll is loaded into Paper Input Location 1 1 Press Home at the bottom of the screen in the center 2 Press the Copy or Printer Classic icon Make sure that Ready a...

Page 145: ...ation cover until it clicks DNE039 Lock the paper input location cover while it is open DNE040 4 Remove bar A and then hook it in front of the output basket DNE041 1 1 1 Bar A You can see the paper input location Loading Paper 143 ...

Page 146: ... DNE061 6 Press down the rewind button on the right of the paper input location for one second or more After you release the button the paper is rewound automatically If the paper is not rewound press the button again If there is no paper roll loaded proceed to Step 12 8 Adding Paper and Ink 144 ...

Page 147: ...DNE044 7 Hold the left and right flanges firmly and then remove the paper roll or spool from the paper input location DNE045 8 Place the paper roll on a flat surface DNE046 Loading Paper 145 ...

Page 148: ...9 Raise the lock lever on the left flange DNE047 10 Remove the left flange from the spool DNE048 11 Remove both the right flange and spool from the paper roll DNE049 8 Adding Paper and Ink 146 ...

Page 149: ... in the illustration Place the paper roll on a flat horizontal surface and then slowly insert the flange into the paper roll Do not stand the paper roll upright The flange may be damaged if you throw it down when inserting it DNE051 14 Insert the spool into the left flange and then lower the lock lever on the left flange DNE052 1 2 Loading Paper 147 ...

Page 150: ...k shutter 16 Rotate the paper roll so that the edge of the paper comes to the front DNE128 17 Rotate the paper roll so that the edge of the paper goes above the lower guides DNE129 When you insert the paper between the guides it is clamped internally When set correctly the paper is pulled into the machine and the beeper sounds 8 Adding Paper and Ink 148 ...

Page 151: ...o the machine and then lift bar A up and hook it DNE057 1 1 2 1 Bar A 2 Bar B 19 Lower the paper input location cover DNE058 20 Make sure that the Copy or Printer Classic screen is displayed 21 On the screen press Exit Loading Paper 149 ...

Page 152: ...nd paper is output about one meter 40 inches from the paper output location Then the machine rewinds the paper to the prescribed position Do not touch the output paper until the machine stops moving If you select Cut in Step 22 the edge of the paper is cut off If you insert a roll of paper into the machine at an angle or if there is space between the paper and the flanges the paper may not be pull...

Page 153: ...RTIFF as a printer language For details about how to change the printer language see Specifying a Printer Language RP GL 2 and RTIFF Paper sizes that can be specified are 279 914 mm 11 0 36 0 inches horizontally and 210 15000 mm 8 3 590 5 inches vertically When using RTIFF as a printer language the machine can detect the size of a custom size roll of paper by default 1 Press Home at the bottom of ...

Page 154: ...get dirty a malfunction might occur The print heads light blue while printing is performed Do not open the front cover while the print heads are lit blue A paper jam may occur Do not insert multiple sheets of paper concurrently Do not load unsupported paper 1 Press Home at the bottom of the screen in the center 2 Press the Copy or Printer Classic icon Make sure that Ready appears on the screen 3 W...

Page 155: ...DNE018 4 Open the front cover DNE019 5 Pull up the paper holding lever on the right of the machine DNE020 Loading Paper 153 ...

Page 156: ...bumps against the back of the paper bypass location Insert paper straight with both hands The beeper sounds about two seconds after the paper bumps against the back of the paper bypass location correctly If it does not sound set the paper again DNE123 1 1 1 Rollers 8 Lower the paper holding lever to fix the paper position Lower the paper holding lever while holding the paper with your hand 8 Addin...

Page 157: ...Please wait is displayed when the machine is turned on Press the rewind button to rewind the roll of paper Rewinding it manually may cause paper jams When Film Matte is specified for Paper Type or when Prevent Paper Abrasion is specified press Exit on the screen after closing the front cover You can change the Prevent Paper Abrasion setting in System Settings if necessary However if you specify Fi...

Page 158: ... Notification Sound see Screen Features Connecting the Machine System Settings When copying from the paper bypass location see Copying from the Paper Bypass Location Copy Document Server When printing from a computer see page 156 Printing from the Paper Bypass Location Using the Printer Function Printing from the Paper Bypass Location Using the Printer Function When using the printer function to p...

Page 159: ... screen to the left and then press the User Tools icon 3 Press Tray Paper Settings 4 Press Printer Bypass Paper Size 5 Press Custom Size If a custom size is already specified press Change Size 6 Press Vertical 7 Enter the vertical size of the paper using the number keys and then press 8 Press Horizontal 9 Enter the horizontal size of the paper using the number keys and then press 10 Press OK twice...

Page 160: ...lick the screen to the left and then press the User Tools icon 3 Press Tray Paper Settings 4 Press Next 5 Press Paper Type Paper Bypass 6 Select the proper items according to the paper type and thickness you want to use 7 Press OK 8 Press User Tools on the top right of the screen 9 Press Home at the bottom of the screen in the center 8 Adding Paper and Ink 158 ...

Page 161: ...e Paper capacity Plain paper 51 94 g m2 14 25 lb Thin Paper Plain Paper Paper roll Diameter 176 mm or less Core 50 8 mm 76 2 mm Width 297 mm 364 mm 420 mm 440 mm 490 mm 515 mm 594 mm 610 mm 24 inches 620 mm 625 mm 660 mm 680 mm 707 mm 728 mm 800 mm 841 mm 880 mm 914 mm 36 inches Recycled Paper 51 94 g m2 14 25 lb Thin Paper Plain Paper Paper roll Diameter 176 mm or less Core 50 8 mm 76 2 mm Width ...

Page 162: ...190 g m2 14 51 lb Thin Paper Thick Paper 1 Paper roll Diameter 176 mm or less Core 50 8 mm 76 2 mm Width 297 mm 364 mm 420 mm 440 mm 490 mm 515 mm 594 mm 610 mm 24 inches 620 mm 625 mm 660 mm 680 mm 707 mm 728 mm 800 mm 841 mm 880 mm 914 mm 36 inches Film Matte 51 190 g m2 14 51 lb Thin Paper Thick Paper 1 Paper roll Diameter 176 mm or less Core 50 8 mm 76 2 mm Width 297 mm 364 mm 420 mm 440 mm 49...

Page 163: ...g m2 21 51 lb Plain Paper Thick Paper 1 Paper roll Diameter 176 mm or less Core 50 8 mm 76 2 mm Width 297 mm 364 mm 420 mm 440 mm 490 mm 515 mm 594 mm 610 mm 24 inches 620 mm 625 mm 660 mm 680 mm 707 mm 728 mm 800 mm 841 mm 880 mm 914 mm 36 inches Inkjet Plain 51 125 g m2 14 33 lb Thin Paper Middle Thick Paper roll Diameter 176 mm or less Core 50 8 mm 76 2 mm Width 297 mm 364 mm 420 mm 440 mm 490 ...

Page 164: ...es 3 inches Width 11 inches 12 inches 14 inches 15 inches 17 inches 18 inches 22 inches 24 inches 30 inches 34 inches 36 inches Translucent Paper vellum 51 94 g m2 14 25 lb Thin Paper Plain Paper Paper roll Diameter 6 9 inches or less Core 2 inches 3 inches Width 11 inches 12 inches 14 inches 15 inches 17 inches 18 inches 22 inches 24 inches 30 inches 34 inches 36 inches Special Paper 51 190 g m2 ...

Page 165: ...h 11 inches 12 inches 14 inches 15 inches 17 inches 18 inches 22 inches 24 inches 30 inches 34 inches 36 inches Coated Paper 80 190 g m2 21 51 lb Plain Paper Thick Paper 1 Paper roll Diameter 6 9 inches or less Core 2 inches 3 inches Width 11 inches 12 inches 14 inches 15 inches 17 inches 18 inches 22 inches 24 inches 30 inches 34 inches 36 inches Inkjet Plain 51 125 g m2 14 33 lb Thin Paper Middl...

Page 166: ...IS B2 JIS B3 JIS B4 JIS 880 1230 mm 880 1189 mm 880 615 mm 880 594 mm 800 1189 mm 800 594 mm 707 1000 mm 707 500 mm 680 841 mm 680 420 mm 660 841 mm 660 420 mm 625 880 mm 625 440 mm 620 880 mm 620 440 mm 490 594 mm 490 420 mm 490 297 mm 440 615 mm 440 594 mm 440 420 mm 440 297 mm Custom size Paper width 279 4 914 4 mm Paper length 210 0 2000 0 mm 1 sheet 8 Adding Paper and Ink 164 ...

Page 167: ...440 594 mm 440 420 mm 440 297 mm Custom size Paper width 279 4 914 4 mm Paper length 210 0 2000 0 mm 1 sheet Translucent Paper vellum 51 94 g m2 14 25 lb Thin Paper Plain Paper Cut paper Regular size A0 A1 A2 A3 A4 B1 JIS B2 JIS B3 JIS B4 JIS 880 1230 mm 880 1189 mm 880 615 mm 880 594 mm 800 1189 mm 800 594 mm 707 1000 mm 707 500 mm 680 841 mm 680 420 mm 660 841 mm 660 420 mm 625 880 mm 625 440 mm...

Page 168: ... mm 440 594 mm 440 420 mm 440 297 mm Custom size Paper width 279 4 914 4 mm Paper length 210 0 2000 0 mm 1 sheet Film Matte 51 190 g m2 14 51 lb Thin Paper Thick Paper 1 Cut paper Regular size A0 A1 A2 A3 A4 B1 JIS B2 JIS B3 JIS B4 JIS 880 1230 mm 880 1189 mm 880 615 mm 880 594 mm 800 1189 mm 800 594 mm 707 1000 mm 707 500 mm 680 841 mm 680 420 mm 660 841 mm 660 420 mm 625 880 mm 625 440 mm 620 88...

Page 169: ... mm 440 594 mm 440 420 mm 440 297 mm Custom size Paper width 279 4 914 4 mm Paper length 210 0 2000 0 mm 1 sheet Coated Paper 80 220 g m2 21 59 lb Plain Paper Thick Paper 2 Cut paper Regular size A0 A1 A2 A3 A4 B1 JIS B2 JIS B3 JIS B4 JIS 880 1230 mm 880 1189 mm 880 615 mm 880 594 mm 800 1189 mm 800 594 mm 707 1000 mm 707 500 mm 680 841 mm 680 420 mm 660 841 mm 660 420 mm 625 880 mm 625 440 mm 620...

Page 170: ...B4 JIS 880 1230 mm 880 1189 mm 880 615 mm 880 594 mm 800 1189 mm 800 594 mm 707 1000 mm 707 500 mm 680 841 mm 680 420 mm 660 841 mm 660 420 mm 625 880 mm 625 440 mm 620 880 mm 620 440 mm 490 594 mm 490 420 mm 490 297 mm 440 615 mm 440 594 mm 440 420 mm 440 297 mm Custom size Paper width 279 4 914 4 mm Paper length 210 0 2000 0 mm 1 sheet 8 Adding Paper and Ink 168 ...

Page 171: ...8 A 9 12 Other 81 2 132 5 81 2 14 15 20 30 42 21 30 Custom size Paper width 11 00 36 00 inches Paper length 8 27 78 74 inches 1 sheet Recycled Paper 51 94 g m2 14 25 lb Thin Paper Plain Paper Cut paper Regular size Engineering E 34 44 D 22 34 C 17 22 B 11 17 A 81 2 11 Architecture E 36 48 D 24 36 C 18 24 B 12 18 A 9 12 Other 81 2 132 5 81 2 14 15 20 30 42 21 30 Custom size Paper width 11 00 36 00 ...

Page 172: ...2 132 5 81 2 14 15 20 30 42 21 30 Custom size Paper width 11 00 36 00 inches Paper length 8 27 78 74 inches 1 sheet Special Paper 51 220 g m2 14 59 lb Thin Paper Thick Paper 2 Cut paper Regular size Engineering E 34 44 D 22 34 C 17 22 B 11 17 A 81 2 11 Architecture E 36 48 D 24 36 C 18 24 B 12 18 A 9 12 Other 81 2 132 5 81 2 14 15 20 30 42 21 30 Custom size Paper width 11 00 36 00 inches Paper len...

Page 173: ...132 5 81 2 14 15 20 30 42 21 30 Custom size Paper width 11 00 36 00 inches Paper length 8 27 78 74 inches 1 sheet Coated CAD 80 125 g m2 21 33 lb Plain Paper Middle Thick Cut paper Regular size Engineering E 34 44 D 22 34 C 17 22 B 11 17 A 81 2 11 Architecture E 36 48 D 24 36 C 18 24 B 12 18 A 9 12 Other 81 2 132 5 81 2 14 15 20 30 42 21 30 Custom size Paper width 11 00 36 00 inches Paper length 8...

Page 174: ...32 5 81 2 14 15 20 30 42 21 30 Custom size Paper width 11 00 36 00 inches Paper length 8 27 78 74 inches 1 sheet Inkjet Plain 51 125 g m2 14 33 lb Thin Paper Middle Thick Cut paper Regular size Engineering E 34 44 D 22 34 C 17 22 B 11 17 A 81 2 11 Architecture E 36 48 D 24 36 C 18 24 B 12 18 A 9 12 Other 81 2 132 5 81 2 14 15 20 30 42 21 30 Custom size Paper width 11 00 36 00 inches Paper length 8...

Page 175: ...s function is called Auto Tray Switching This saves interrupting a copy run to replenish paper when making a large number of copies You can specify the paper type of the paper input locations under Paper Type For details see Tray Paper Settings Connecting the Machine System Settings For the setting procedure of the Auto Tray Switching function see Copier Document Server Features Copy Document Serv...

Page 176: ...oth out any curls in the paper before loading translucent paper vellum When copying or printing an original or data that contains a lot of images such as photos onto the translucent vellum paper let the printouts dry for about an hour before stacking them 8 Adding Paper and Ink 174 ...

Page 177: ...nk comes into contact with your skin wash the affected area thoroughly with soap and water When removing jammed paper or replacing ink avoid getting ink on your clothing If ink comes into contact with your clothing wash the stained area with cold water Hot water will set the ink into the fabric and make removing the stain impossible When removing the print cartridge avoid putting your hand near th...

Page 178: ...n No ink appears on the System Mes Widget replace corresponding color print cartridges Follow the instruction on the screen regarding how to replace a print cartridge When replacing a print cartridge make sure that the ink does not splatter You can check the name of the required print cartridge and the replacement procedure using the Replace Print Cartridge screen For details about how to check co...

Page 179: ...o not remove or tamper with the print cartridges during printing This will cause printing to stop Color ink may be consumed even though color printing is not performed When the machine has run out of ink the indicator on the display lights Note that even if there is no ink left you can still send scanned documents Handling Ink Keep ink and ink containers out of reach of children Use only manufactu...

Page 180: ...where they will be exposed to direct sunlight Store print cartridges where the temperature is 30 to 43 C 22 to 109 4 F and the humidity is 15 to 80 Store print cartridges on a flat surface Used Print Cartridges Dispose of used ink containers in accordance with local regulations Print cartridge cannot be re used mainly Europe If you want to discard your used print cartridge please contact your loca...

Page 181: ...s immediately with running water Consult a doctor if necessary If ink is ingested induce vomiting by drinking a strong saline solution Consult a doctor immediately When removing jammed paper or replacing ink avoid getting ink on your skin If ink comes into contact with your skin wash the affected area thoroughly with soap and water When removing the ink collector unit do not touch the inside of th...

Page 182: ...the ink collector unit cover other than when replacing the ink collector unit Doing so may result in misfeeds Follow the instruction on the screen regarding how to replace an ink collector unit 8 Adding Paper and Ink 180 ...

Page 183: ...urs For details about removing jammed paper see Removing Jammed Paper Troubleshooting Load Paper icon Appears when paper runs out For details about loading paper see Loading Paper Paper Specifications and Adding Paper Add Ink icon Appears when ink runs out For details about adding ink see Adding Ink Maintenance and Specifications Waste Ink Full icon Appears when the ink collector unit is full For ...

Page 184: ...creen Check the error message displayed on the function screen and take the appropriate action For details about how to resolve the problems described in error messages see When Messages Appear Troubleshooting 3 Messages Displays a message that indicates the status of the machine and each function 4 Status icons The status icons that can be displayed are described below The function is performing ...

Page 185: ... and their solutions see When Messages Appear Troubleshooting You can use other functions normally The machine is unable to connect to the network A network error has occurred Check that the machine is correctly connected to the network and that the machine is correctly set For details about how to connect the network see Interface Settings Connecting the Machine System Settings For details about ...

Page 186: ...he machine has fully warmed up and is ready for use 5 long beeps Soft alert An auto reset was performed through the simple screen of the Copier Document Server function or the Scanner function 5 long beeps repeated four times Soft alert Paper is empty 5 short beeps repeated five times Strong alert The machine requires user attention because paper has jammed the ink needs replenishing or other prob...

Page 187: ...aper in the paper output location Remove the remaining paper from the paper output location The indicator lamp remains lit and the machine does not enter Sleep mode even though Energy Saver was pressed In some cases the machine does not enter Sleep mode when Energy Saver is pressed Before you press Energy Saver check that Sleep mode can be enabled For details about enabling Sleep mode see Saving E...

Page 188: ...chine automatically when it is set in Paper Input Location 2 in Low Power mode The paper input location cover is not raised when the paper roll is set in Paper Input Location 2 Raise the paper input location cover before setting the paper roll For details about loading paper see Loading Paper Paper Specifications and Adding Paper Exit Low Power mode For details about exiting Low Power mode see Sav...

Page 189: ... input location cover is held down by its own weight and cannot stay open The magnet that holds the paper input location cover in place is covered with dust Wipe the magnet with a soft dry cloth Images are printed on the reverse side of the paper You may have loaded the paper incorrectly Load paper into the paper bypass location with the print side up For details about loading paper into the paper...

Page 190: ...store paper see Paper Storage Paper Specifications and Adding Paper Misfeeds occur frequently The paper is wrinkled or has been folded creased Cut folded or wrinkled areas off the paper roll using the Cut Paper function For details about how to cut a paper roll see Cut Paper Troubleshooting Replace cut paper that is folded or wrinkled Use recommended paper For details about recommended paper see R...

Page 191: ...paper see Removing Jammed Paper Troubleshooting The machine does not turn off in 3 minutes after the main power is turned off The machine cannot perform the shutdown procedure Repeat the shutdown procedure If the machine does not turn off disconnect the machine s power cord from the wall outlet The machine makes a loud clicking sound shortly after the main power switch is turned off The main power...

Page 192: ...ails about possible error causes see Adjusting the Print Quality Troubleshooting If you cannot make copies as you want because of paper type or paper size problems use the recommended paper For details about recommended paper see page 159 Recommended Paper Sizes and Types When Multiple Functions Cannot Be Executed Simultaneously If you cannot carry out your job it may be that the machine is being ...

Page 193: ...not use Auto Paper Select mode or the Auto Reduce Enlarge function Cannot display preview of this page The image data may have been corrupted Press Exit to display the preview screen without a thumbnail If the selected document contains several pages press Switch on the Display Page area to change the page and then a preview of the next page will appear Check paper size An irregular paper size is ...

Page 194: ...ry is full nn originals have been scanned Press Print to copy scanned originals Do not remove remaining originals n is replaced by a variable The number of scanned originals exceed the number of pages that can be stored in memory Press Print to copy scanned originals and cancel the scanning data Press Clear Memory to cancel the scanning data and not copy Press Continue to scan and copy remaining o...

Page 195: ...oblem HDD An error has occurred in the hard disk Turn off the power and then back on again If the message appears again contact your service representative Hardware Problem USB An error has occurred in the USB interface Turn off the power and then back on again If the message appears again contact your service representative Hardware Problem Wireless Card A wireless LAN board is referred to as a w...

Page 196: ...cted in the printer driver Check that the printer driver settings are correct and then load paper of the size selected in the printer driver into the paper input location For details about how to change the paper size see Changing the Paper Size Paper Specifications and Adding Paper Select the paper input location manually to continue printing or cancel a print job For details about how to select ...

Page 197: ...lected files exceeds 1 GB Files or groups of files larger than 1 GB cannot be printed When the total size of the multiple files that are selected exceeds 1 GB select files separately When the size of the selected file exceeds 1 GB print from a memory storage device using a function other than the Direct printing function You cannot select files of different formats at the same time Unable to acces...

Page 198: ...eck and print jobs stored when print configuration errors occur see Printing of Documents Stored When Print Configuration Errors Occur Print Error occurred while processing an Unauthorized Copy Prevention job Job cancelled You tried to store a file in the Document Server when the Unauthorized Copy Prevention was specified Only when using PostScript 3 On the printer driver select a job type other t...

Page 199: ...and then back on again If the message appears again contact your service representative Receiving data failed Data reception was aborted Resend the data Sending data failed The machine received a command to stop transmission from the printer driver Check if the computer is working correctly The selected paper size is not supported This job has been cancelled Job reset is automatically performed if...

Page 200: ...ll after a file was stored Delete some of the files stored in the Document Server or reduce the size that you want to send Exceeded max number of files of document server Cannot store The maximum file capacity of the Document Server was exceeded Delete some of the files stored in the Document Server Exceeded max number of files Auto While you were using the error job store function to store Normal...

Page 201: ... page capacity of the Document Server was exceeded Delete some of the files stored in the Document Server or reduce the number of pages that you want to send The specified folder in document server is locked Cannot store The specified folder is locked Unlock the folder or specify another folder number that can be used For details about locked folders see Managing Folders Security Guide When there ...

Page 202: ...on 86 Error Parameters of the control code are invalid Check the print settings When the user lacks privileges to perform an operation Message Cause Solution No response from the server Authentication has failed A timeout occurred while connection to the server was being established for LDAP authentication or Windows Authentication Check the status of the server You do not have a privilege to prin...

Page 203: ...r Windows Authentication failed because the Address Book is full For details about automatic registration of user information see Auto Registration to the Address Book Security Guide Information for user authentication is already registered for another user The user name for LDAP authentication was already registered in a different server with a different ID and a duplication of the user name occu...

Page 204: ...d error occurred Check using the following procedure Check if the communication between the computer and the machine is working correctly Check if the correct printer driver is being used Check if the machine s memory size is set correctly in the printer driver Check that the printer driver is the most up to date version available Compressed Data Error The printer detected corrupt compressed data ...

Page 205: ...because the capacity of the file system is full Delete all unnecessary files from the hard disk or decrease the file size sent to the machine I O Buffer Overflow An input buffer overflow occurred In Printer Features under Host Interface select I O Buffer and then set the maximum buffer size to a larger value Reduce the number of files being sent to the machine Insufficient Memory A memory allocati...

Page 206: ...of errors may be printed on the Configuration Page Check the Configuration Page in conjunction with the error log For details about how to print the Configuration Page see List Test Print Print 9 Troubleshooting 204 ...

Page 207: ...r a firewall is preventing the machine from connecting to your computer Antivirus programs and firewalls can prevent client computers from establishing connection with this machine If you are using antivirus software add the program to the exclusion list in the application settings For details about how to add programs to the exclusion list see the antivirus software Help To prevent a firewall fro...

Page 208: ...For details about the maximum enterable number of characters see Values of Various Set Items for Transmission Storage Function Scan File types have been automatically set for some files because multiple files were selected If there are selected stored documents which cannot be converted to a specified file format those documents are automatically converted to a convertible format before they are t...

Page 209: ...uired The currently logged in user does not have permission to view the destination that was registered in the program For details about how to set permissions see Limiting Available Functions Security Guide The program is recalled Cannot recall the destination s that is deleted from the address book The destination stored in the program could not be recalled because it was deleted from the addres...

Page 210: ...capacity Check scanning resolution then press Start key again The scanned data exceeded maximum data capacity Specify the scan size and resolution again Note that it may not be possible to scan very large originals at a high resolution For details about the settings for the scanner function see Relationship between Resolution and Scan Size Scan Exceeded max data capacity Check the scanning resolut...

Page 211: ...ress the Start key again The scanned data exceeded maximum data capacity Specify a small size and then scan the original again Not all of the image will be scanned If the scaling factor specified in Specify Reproduction Ratio is too large part of the image may be lost Reduce the scaling factor in Specify Reproduction Ratio and then try to scan the original again If displaying the entire image is n...

Page 212: ... the scan area or scanning resolution For details about changing scan area and scanning resolution see Scan Settings of Various Scan Settings Scan Delete unneeded stored files For details about how to delete stored files see Deleting a Stored File Scan Memory is full Do you want to store scanned file Because there is not enough free hard disk space in the machine for storing in the Document Server...

Page 213: ...ls about these settings see Send Settings Scan Sending the data has failed The data will be resent later A network error has occurred and a file was not sent correctly Wait until sending is retried automatically after the preset interval If sending fails again contact your administrator Transmission has failed Insufficient memory in the destination hard disk To check the current status press Scann...

Page 214: ...iting to be transmitted Waiting status displayed Cancel transmission Waiting status cleared and then delete the file When data cannot be sent because there are too many documents or pages Message Cause Solution Exceeded max number of pages per file Do you want to store the scanned pages as 1 file The file being stored has exceeded the maximum number of pages for one file Specify whether to store t...

Page 215: ...e memory storage device is saved as is Replace the memory storage device and then press Retry to save the remaining data or press Cancel to redo the scan Cannot write on the memory storage device because the device is write protected The memory storage device is write protected Unlock the write protection on the memory storage device Cannot write on the memory storage device Check the memory stora...

Page 216: ... This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when you use the TWAIN driver If a message not described here appears follow the instruction Message Cause Solution Any of Login User Name Login Password or Driver Encryption Key is incorrect The entered login user name password or driver encryption key was invalid Check you...

Page 217: ...ded scanning areas Communication error has occurred on the network A communication error has occurred on the network Check whether the client computer can use the TCP IP protocol Error has occurred in the scanner driver An error has occurred in the driver Check whether the network cable is connected correctly to the client computer Check whether the Ethernet board of the client computer is recogni...

Page 218: ...not be performed if large values are set for brightness when halftone or high resolution is used For details about the relationship between scan settings see Relationship between Resolution and Scan Size Scan If a misfeed occurs you might not scan an original Remove the misfeed and then scan the original again Invalid Winsock version Please use version 1 1 or higher You are using an invalid versio...

Page 219: ...e job that is being processed Press Stop Follow the instructions in the message that appears and exit the function that is running Scanner is not available on the specified device The TWAIN scanner function cannot be used on this machine Contact your service representative Scanner is not ready Check the scanner and the options The original cover is open Check whether the original cover is closed T...

Page 220: ...anner is connected to the network correctly Cancel the personal firewall of the client computer For details about firewall see Windows Help Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine s protocol For details about how to check this see Remote Maintenance Using telnet Connecting the Machine System Settings Select the scanner used for the previous scan Commun...

Page 221: ...set as the machine s protocol For details about how to check this see Remote Maintenance Using telnet Connecting the Machine System Settings Scanner is not available Check the scanner connection status Network communication is not available because the machine s IP address could not be obtained from the host name If only IPv6 is set to Active the IPv6 address might not be obtained Check whether th...

Page 222: ...rted by the browser s PDF viewer or an unsupported encryption level is specified With this machine s browser PDF files other than those whose versions and encryption levels are specified below cannot be viewed PDF version 1 3 1 7 PDF encryption level 128Bit AES or 256Bit AES Following output tray is full Remove paper The output tray is full Remove paper from the output tray to resume printing Inte...

Page 223: ...preview of this page The size of the image you want to preview is larger than 914 4 1219 2 mm 36 48 inches Images larger than 914 4 1219 2 mm 36 48 inches cannot be previewed Specify 914 4 1219 2 mm 36 48 inches or a smaller image or scan again at 914 4 1219 2 mm 36 48 inches or smaller Captured file exceeded max number of pages per file Cannot send the scanned data The maximum number of pages per...

Page 224: ... For details about the procedure for excluding an IP address see your operating system s Help Updating the destination list Please wait Specified destination s or sender s name has been cleared The destination list is being updated from the network using Web Image Monitor Wait until the message disappears Do not turn off the power while this message is displayed Depending on the number of destinat...

Page 225: ...he destination cannot be selected because its encryption certificate is not currently valid The user certificate destination certificate has expired A new user certificate must be installed For details about the user certificate destination certificate see Configuring S MIME Security Guide The group destination cannot be selected because it contains a destination with a encryption certificate that...

Page 226: ...device certificate PDF with digital signature or PDF A with digital signature must be installed For details about how to install a device certificate PDF with digital signature or PDF A with digital signature see Configuring PDFs with Electronic Signatures Security Guide XXX cannot be YYY because there is a problem with the Digital Signature s device certificate Check the device certificate XXX an...

Page 227: ...issions see Limiting Available Functions Security Guide The selected file s contained file s without access privileges Only file s with access privileges will be deleted You have tried to delete files without the permission to do so To check your access permission for stored documents or to delete a document you do not have permission to delete see Managing Stored Files Security Guide When the LDA...

Page 228: ...heck that the correct settings for LDAP server are listed in Administrator Tools of System Settings For details about LDAP server see Programming the LDAP Server Connecting the Machine System Settings LDAP server authentication has failed Check the settings A network error has occurred and connection has failed Configure settings correctly for the user name and the password for LDAP server authent...

Page 229: ...rasion mode automatically For details about setting Prevent Paper Abrasion mode see General Features Connecting the Machine System Settings Checking Whether a Nozzle Is Clogged Print the nozzle check test pattern to check whether the print head nozzles are all ejecting ink properly and if necessary carry out head cleaning or flushing 1 Print the nozzle check test pattern 2 If the pattern is patchy...

Page 230: ...head cleaning see page 230 Clean Print heads For details about head flushing see page 232 Flush Print heads If the Printout Is Smeared with Dots of Ink That Are 1 to 2 mm in Diameter If your printouts are smeared by unwanted spots of ink that are about 1 to 2 mm in diameter you need to clean the print heads Clean the print head when you use the ink that is the same color as the spots If you cannot...

Page 231: ... and do not want to print using this mode cancel Prevent Paper Abrasion mode and then perform the adjustment again During printing the test pattern do not conduct any other operations An error will occur and test patterns will not print if There is a misfeed One of the machine s covers is open The machine is performing maintenance operations The machine has run out of ink The machine has run out o...

Page 232: ... the nozzle 8 Press Exit If a nozzle is not firing perform head cleaning 9 Press User Tools on the top right of the screen 10 Press Home at the bottom of the screen in the center For details about Prevent Paper Abrasion mode see page 227 Checking Whether the Print heads Scratch the Paper If the temperature changes suddenly from low to high print head nozzles may occasionally clog and not fire If c...

Page 233: ... center 2 Flick the screen to the left and then press the User Tools icon 3 Press Machine Features 4 Press Maintenance 5 Press Clean Print heads 6 Select the color of the head you want to clean and then press Start 7 Press Exit To check the results of head cleaning print the test pattern 8 Press User Tools on the top right of the screen 9 Press Home at the bottom of the screen in the center If a n...

Page 234: ...ring flushing An error will occur and flushing will not be possible if There is a misfeed One of the machine s covers is open The machine is performing maintenance operations The machine has run out of ink The machine has run out of paper 1 Press Home at the bottom of the screen in the center 2 Flick the screen to the left and then press the User Tools icon 3 Press Machine Features 4 Press Mainten...

Page 235: ...nt using this mode cancel Prevent Paper Abrasion mode and then perform the adjustment again Perform no other operations while the test pattern is printing An error will occur and test patterns will not print if There is a misfeed One of the machine s covers is open The machine is performing maintenance operations The machine has run out of ink The machine has run out of paper An adjustment sensor ...

Page 236: ... heads Scratch the Paper For details about Manual Adjust Head Position see page 234 Manual Adjust Head Position Manual Adjust Head Position If Auto Adjust Head Position has failed perform Manual Adjust Head Position To check the print results of the test pattern proceed to Step 7 Printing the test pattern consumes ink Perform this function only when necessary Adjustment results vary depending on t...

Page 237: ...o adjust the head position for Select Stan Speed Priority Drawg for normal printing Select Speed Priority to prioritize the adjustment time Select Quality Priority to prioritize the print quality 7 Check the optimal adjustment value based on the print results of the test pattern The optimal adjustment value is the number above the square pattern that has the faintest color closest to gray and alig...

Page 238: ... 12 Press Home at the bottom of the screen in the center For details about Prevent Paper Abrasion mode see page 227 Checking Whether the Print heads Scratch the Paper Adjust Print Position This function prints the test sheet for adjusting the print start position of paper on a paper input location basis To check the print results of the test sheet proceed to Step 8 Printing the test sheet consumes...

Page 239: ...en The machine is performing maintenance operations The machine has run out of ink The machine has run out of paper 1 Press Home at the bottom of the screen in the center 2 Flick the screen to the left and then press the User Tools icon 3 Press Machine Features 4 Press Maintenance 5 Press Adjust Print Position 6 Select the paper input location of the print position you want to adjust and then pres...

Page 240: ... inches 9 Select the paper input location of the print position you selected to adjust and then press Adjustment 10 Enter the adjustment values and then press OK Press and to enter the adjustment value of Top Margin Press and to enter the adjustment value of Left Margin 11 Press Exit To check the results of adjustment print the test sheet again 12 Press User Tools on the top right of the screen 13...

Page 241: ... sheets will not print if There is a misfeed One of the machine s covers is open The machine is performing maintenance operations The machine has run out of ink The machine has run out of paper 1 Press Home at the bottom of the screen in the center 2 Flick the screen to the left and then press the User Tools icon 3 Press Machine Features 4 Press Maintenance 5 Press Adjust Paper Feed 6 Select the p...

Page 242: ...als are misaligned in the opposite direction For example 2 square is the faintest and the horizontals on both sides of 6 are in the opposite direction to 2 so the adjustment value is between 3 and 5 depending on the degree of misalignment After completing the adjustment adjust the paper feed again to check if the optimal adjustment value is set CQA009 0 2 6 9 Troubleshooting 240 ...

Page 243: ...ecking Whether the Print heads Scratch the Paper Cut Paper This function cuts a paper roll at the specified length from the paper s leading edge Perform no other operations while a paper roll is being cut An error will occur and cutting paper will not be possible if One of the machine s covers is open The machine is performing maintenance operations The machine has run out of paper 1 Press Home at...

Page 244: ... to Short when you select Paper Input Location in Use 7 Press Exit 8 Press User Tools on the top right of the screen 9 Press Home at the bottom of the screen in the center For details about how to cut a paper roll while removing jammed paper see Removing Jammed Paper Troubleshooting 9 Troubleshooting 242 ...

Page 245: ...nt computers and other office equipment The program backs the development and dissemination of products that feature energy saving functions It is an open program in which manufacturers participate voluntarily Targeted products are computers monitors printers facsimiles copiers scanners and multi function devices Energy Star standards and logos are internationally uniform For details about the def...

Page 246: ...seconds Reduced electrical consumption in Sleep mode 1 0 83 W Time of switch into Sleep mode 14 minutes Time of switch out from Sleep mode 1 3 5 seconds 1 The time it takes to switch out from energy saving functions and electrical consumption may differ depending on the conditions and environment of the machine mainly North America Specification Reduced electrical consumption in Low Power mode 1 4...

Page 247: ...e designed to facilitate recycling Our products or product packaging are marked with the symbol below The symbol indicates that the product must not be treated as municipal waste It must be disposed of separately via the appropriate return and collection systems available By following these instructions you ensure that this product is treated correctly and help to reduce potential impacts on the e...

Page 248: ...nd accumulators should be disposed of separately from your household waste In the EU there are separate collection systems for not only used electrical and electronic products but also batteries and accumulators Please dispose of them correctly at your local community waste collection recycling centre Notes to users in the state of California Notes to Users in USA mainly North America Perchlorate ...

Page 249: ...per 157 Custom size paper 83 Custom size paper roll 151 Cut paper 174 241 Cutting the paper 76 D Data In indicator 27 Data security for copying 21 Destination 223 Display panel 27 Document Server 12 17 87 106 107 131 133 191 198 E E mail address 123 124 125 E mail destination 123 124 125 Embedding text information 19 ENERGY STAR Program 243 Enlarging originals 67 Error log 196 Error message 191 Er...

Page 250: ...er bypass location 24 81 82 83 152 156 159 Paper capacity 159 Paper holder 26 Paper holding lever 24 Paper input location 26 137 138 151 159 Paper Input Location 1 24 Paper Input Location 2 9 24 26 Paper input location cover 24 Paper output location 24 Paper roll 173 Paper size 151 156 159 Paper thickness 159 Paper type 158 159 Paper weight 159 Placing originals 60 Placing rolled originals 62 Plat...

Page 251: ...rd printing 97 Standard TCP IP port 89 Status icon 181 Status indicator 27 Stopping originals from feeding in 61 Stored documents 17 133 Stored Print 17 104 105 Storing data 87 131 Storing documents 106 Storing ink 177 Storing scan files 12 126 Symbols 7 Synchro Cut 76 T Translucent paper 174 Tray Paper Settings 158 Turning off the power 55 Turning on the power 55 U Unauthorized copy prevention 21...

Page 252: ...MEMO 250 ...

Page 253: ...MEMO 251 ...

Page 254: ...MEMO 252 EN GB EN US D262 7502B ...

Page 255: ... 2015 2018 2019 ...

Page 256: ...D262 7502B US EN GB EN ...

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