Ricoh M156, Service Manual

Page: 133 / 169

Troubleshooting
SM 6-17 M156/M157/M176/M177
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problem Cause/Solution
Insufficient fusing
Check if the levers for printing on envelopes inside the rear
cover are properly set. Pull up the levers.
6.6.3 FAX PROBLEM
problem Cause/Solution
Cannot send faxes.

See the solutions provided for errors 1XXX32 to 1XXX84
in the below table.

The machine cannot accept a new fax job because there
are 5 unsent faxes in memory already. Wait until any of
those faxes is transmitted completely, or use the [Delete
TX Standby File] function to delete unnecessary faxes.
User Tools > Fax Features > Delete TX Standby File

Maximum jobs in memory: 5jobs
Cannot receive faxes.
See the solutions provided for errors 2XXX32 to 2XXX84 in
the below table.
Cannot receive faxes
even when sending them
is possible.

A print cartridge is empty. Replace the print cartridge.

The paper tray is empty. Load paper in the paper tray.

If fax reception mode is FAX/TEL Manual mode, you
must receive the fax manually.
Cannot print received
faxes.

The paper tray is empty. Load paper in the paper tray.

The paper tray does not contain paper of the right size.
Load paper of the right size in the paper tray.
Dial fails when trying to
send faxes.
See the solutions provided for errors 1XXX22 to 1XXX23 in
the below table.