Ricoh M156, Service Manual

Page: 130 / 169

Troubleshooting
M156/M157/M176/M177 6-14 SM
6.6 TROUBLESHOOTING
6.6.1 JAM/PAPER FEED PROBLEM
problem Cause/Solution
Paper does not feed
smoothly.

Use supported types of paper.

Load paper correctly, making sure that the paper guides
are properly adjusted.

If the paper is curled, straighten the paper.

Take out the paper from tray and fan it well. Then,
reverse the top and bottom of the paper, and put it back
in the tray.
Paper jams occur
frequently.

There remain pieces of paper in the paper path.

Poor contact or disconnection of the sensor.

There is some foreign body in the paper guides of the
paper path.

If there are gaps between the paper and the paper
guides, adjust the paper guides to remove the gaps.

Avoid printing on both sides of paper when printing
images that contain large solid areas, which consume a
lot of toner.

Use supported types of paper.

Load paper only as high as the upper limit markings on
the paper guide.

Make sure that the friction pads and paper feed rollers
are clean. Clean the Friction Pad and Paper Feed
Roller.