Ricoh M052, Service Manual

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IP-Fax Troubleshooting
SM 29 M381
Fax Op
tion
T
y
pe SP5200
(M38
1)
11 Remote fax a G3 fax? Check that the remote fax is a G3 fax.
12 G3 fax is connected to VoIP gateway? Check that G3 fax is connected.
13 Remote G3 fax turned on? Check that G3 fax is switched on.
14 Network bandwidth too narrow?
Request the network administrator to
increase the bandwidth.
Raise the network delay level.
IPFAX SW 01 Bit 0 to 3
IP-Fax bandwidth is the same as the
DCS speed. Set IP-Fax SW00 Bit 6 to
1.
Cannot send by Alias Fax number.
Check Point Action
1 LAN cable connected? Check the LAN cable connection.
2 Number of specified Alias fax correct?
Confirm the Alias of the remote fax.
Error Code: 13-14
3 Firewall/NAT installed?
Cannot breach the firewall. Send by
using another method (Fax, Internet
Fax)
4 Transmission sent manually? Manual sending not supported.
5 Gatekeeper installed correctly? Contact the network administrator.
6 Gatekeeper power switched on? Contact the network administrator.
7
IP address/host name of Gatekeeper
correct?
Check the IP address/host name.
8
DNS server registered when Gatekeeper
host name specified?
Contact the network administrator.
9 Enable H.323 SW is set to on?
Check the settings.
See User Parameter SW 34 Bit 0