Ricoh M C251FW User Manual Download Page 349 | Manualshive

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10. Troubleshooting

This chapter provides solutions for error messages and other problems.

Error and Status Messages on the Screen

Messages are listed in alphabetical order in the table below.
"X" indicates a number in an error code that appear differently depending on a specific situation.

• If the alert indicator lights up continuously or flashes, press the [Info] icon on the [Home] screen and

check the displayed message.

Message

Causes

Solutions

2XXX14

The machine was not able to
print the received fax, or the
machine's memory reached
capacity while receiving a fax
because the document was too
large.

• The paper tray was empty. Load

paper in the paper tray. See page 48
"Loading Paper".

• The paper tray did not contain A4,

Letter, or Legal size paper. Load valid
size paper in the tray, and configure
the paper size settings under [Paper
Settings] accordingly.

• A cover or tray was open. Close the

cover or tray.

• There was a paper jam. Remove the

jammed paper. See page 357
"Removing Paper Jams".

• A print cartridge was empty. Replace

the print cartridge. See page 321
"Replacing the Print Cartridge".

• The received fax was too large. Ask

the sender to resend the document in
parts as several smaller individual
faxes, or to send at a lower
resolution.

347

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Summary of Contents for M C251FW

Page 1: ...User s Guide For safe and correct use be sure to read Safety Information separately provided before using the machine ...

Page 2: ......

Page 3: ... Components 17 Exterior Front View 17 Exterior Rear View 19 Interior 21 Control Panel 22 Installing Option 25 Attaching Paper Feed Unit 25 How to Use the Home Screen 28 Displaying the Home Screen 28 How to Use the Home Screen 28 Customizing the Home Screen 31 How to Customize the Home Screen 31 Adding to the Home Screen Shortcuts to Favorite Items 31 Changing the Order of Icons on the Home Screen ...

Page 4: ...g Paper Sizes and Types 47 Loading Paper 48 Loading Paper into Tray1 and 2 48 Loading Paper into Bypass Tray 53 Loading Envelopes 54 Specifying Paper Type and Paper Size Using the Control Panel 56 Specifying the Paper Type 56 Specifying the Standard Paper Size 57 Specifying a Custom Paper Size 57 Specifying Paper Type and Paper Size Using Web Image Monitor 59 Specifying a Custom Paper Size 59 Spec...

Page 5: ...87 When Using macOS 88 If a Paper Mismatch Occurs 88 Canceling a Print Job 89 Printing Confidential Documents 91 Storing a Locked Print file 91 Printing a Locked Print File 92 Deleting a Locked Print File 93 Using Various Print Functions 95 Print Quality Functions 95 Print Output Functions 96 4 Copying Originals What You Can Do with the Copier Function 99 Copier Mode Screen 100 Basic Operation of ...

Page 6: ...mail 133 Configuring SMTP and DNS Settings 133 Preparation for Registering Scan Destinations Scan to FTP 135 Checking the FTP Server Address 135 Registering Scan Destinations 136 Modifying Scan Destinations 142 Deleting Scan Destinations 142 Testing Transmission 143 Basic Procedures for Sending Scan Files 145 Specifying the Scan Destination Using Resend 147 Basic Procedures for Saving Scan Files o...

Page 7: ...ns 174 Registering Fax Destinations Using the Control Panel 174 Registering Fax Destinations Using Web Image Monitor 176 Preventing Transmission to the Wrong Destination 178 Sending a Fax 180 Selecting Transmission Mode 180 Internet Fax Transmission 181 Basic Operation for Sending a Fax 182 Canceling a Transmission 184 Specifying the Fax Destination 186 Useful Sending Functions 189 Specifying Scan...

Page 8: ...er Settings 246 Administrator Tools Settings 251 Printing Lists Reports 259 Printing the Configuration Page 259 Types of Lists Reports 259 Network Settings 261 Remote 267 8 Configuring the Machine Using Utilities Available Setting Functions Using Web Image Monitor 269 Using Web Image Monitor 270 Displaying Top Page 271 Changing the Interface Language 272 Checking the System Information 273 Status ...

Page 9: ...etwork Settings 295 Network Status Tab 295 IPv6 Configuration Tab 296 Network Application Tab 297 TLS Security Tab 298 DNS Tab 299 Auto E mail Notification Tab 300 SNMPv1 v2 Tab 300 SNMPv3 Tab 301 SMTP Tab 304 POP3 Tab 305 Internet Fax Tab 306 Wireless Tab 306 Certificate Tab 308 Configuring the IPsec Settings 312 IPsec Global Settings Tab 312 IPsec Policy List Tab 312 Printing Lists Reports 316 C...

Page 10: ...eaning the Exposure Glass 342 Cleaning the Auto Document Feeder 343 Moving and Transporting the Machine 345 Disposal 346 Where to Inquire 346 10 Troubleshooting Error and Status Messages on the Screen 347 Removing Paper Jams 357 Removing Printing Jams 357 Removing Scanning Jams 365 When You Cannot Print Test Page 367 Paper Feed Problems 368 Print Quality Problems 371 Checking the Condition of the ...

Page 11: ...Pv6 setting 399 Connecting the Machine to a Wireless Network 401 Using the Wi Fi Setup Wizard 401 Using the WPS Button 402 Using a PIN Code 404 12 Appendix Transmission Using IPsec 407 Encryption and Authentication by IPsec 407 Security Association 408 Encryption Key Exchange Settings Configuration Flow 409 Specifying Encryption Key Exchange Settings 409 Specifying IPsec Settings on the Computer 4...

Page 12: ...r EU countries only 426 Environmental Advice for Users mainly Europe 426 Note to Users EU Countries 427 NOTES TO USERS REGARDING FACSIMILE UNIT NEW ZEALAND 428 Notes to users in the state of California Notes to Users in USA 429 Notes to users in the United States of America 429 Notes to Canadian Users of Wireless Devices 431 Notes to Canadian Users regarding Facsimile Unit 433 ENERGY STAR Program ...

Page 13: ...ty precautions that should be followed when using the machine Be sure to read this manual before using the machine Setup Guide This manual explains how to set up the machine It also explains how to remove the machine from the packaging and how to connect it to a computer Operating Manual Digital Format Operating manuals can be viewed from Ricoh s website Viewing from a web browser Access the Inter...

Page 14: ...s that may result in the product or service becoming unusable or result in the loss of data if the instructions are not obeyed Be sure to read these explanations Indicates supplementary explanations of the product s functions and instructions on resolving user errors Indicates the names of keys or buttons on the product or display Model Specific Information This section explains how you can identi...

Page 15: ... registered data or the use or non use of this product and operation manuals provided with it Make sure that you always copy or have backups of the data registered in this machine Documents or data might be erased due to your operational errors or malfunctions of the machine In no event will the manufacturer be responsible for any documents created by you using this machine or any results from the...

Page 16: ... Password This is the password to configure System Settings Quick Dial Destination Scan Destination Fax Speed Dial Destination Special Sender Restrict Available Functions Network Settings IPsec Settings and Administrator Tools on the Web Image Monitor This can be changed in Administrator Settings on the Web Image Monitor See page 317 Configuring the Administrator Settings FTP Password This is the ...

Page 17: ...cording to User List of Option Option List Referred to as Paper Feed Unit TK1220 Paper feed unit If Paper feed unit is attached Tray 2 appears on the machine s control panel About IP Address In this manual IP address covers both IPv4 and IPv6 environments Read the instructions that are relevant to the environment you are using 15 ...

Page 18: ...rd Modular cable mainly North America Starter cartridge Cyan Starter cartridge Magenta Starter cartridge Yellow Starter cartridge Black Setup Guide Safety Information About Open Source Software License Warranty except for India Customer registration form mainly North America Sheet EULA End User License Agreement 16 ...

Page 19: ...r using the machine and its operating instructions Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions Exterior Front View ECC102 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 17 ...

Page 20: ... paper can be stacked here Open this to replace the print cartridges 6 Front Cover Open this cover to replace the waste toner bottle or remove jammed paper 7 Front Cover Open Lever To open the front cover pull this lever on the right side of the machine 8 End Fence Adjust this fence to the paper size 9 Tray 1 This tray can hold up to 250 sheets of plain paper 10 Bypass Tray Load paper here sheet b...

Page 21: ...r using a USB cable 4 Ethernet Port For connecting the machine to the network using a network interface cable 5 Stop Fences Pull up this fence to prevent paper falling off when printing a large amount of paper at a time The fence can be adjusted at the A4 Letter or Legal size position 6 Cable Cover Remove this cover when connecting cables to the machine 7 Rear Cover Remove this cover when loading ...

Page 22: ...tray is difficult to retrieve As shown slide the ADF while pressing the button for sliding the ADF Be sure to check that the ADF is closed in advance Be careful not to trap your fingers when sliding DUE205 Pull up the retainer as shown below to prevent A4 or Letter size printed copies from falling off ECC104 Pull up the retainer as shown below to prevent Legal size printed copies from falling off ...

Page 23: ...3 2 1 ECC105 Interior ECC106 4 3 2 1 Guide to Components 21 ...

Page 24: ...er that is wasted during printing 4 Transfer unit You need to remove this when you replace the waste toner bottle For details about the messages that appear on the screen when consumables need to be replaced see page 347 Error and Status Messages on the Screen Control Panel ECC201 10 9 8 7 6 5 4 3 2 1 No Name Description 1 NFC Allows you to connect a smart device to the machine when you touch NFC ...

Page 25: ...art sending a fax 7 Power key Press to turn on and turn off the main power To turn off the machine press and hold down this key for at least three seconds This indicator lights up blue when the machine is turned on If the machine s system is busy the power may not be turned off even though you press and hold down this key for three seconds If this is the case press and hold down the Clear Stop key...

Page 26: ...light of the screen is turned off when the machine is in Energy Saver mode Furthermore after the specified lapse of time for Energy Saver Mode 2 all LEDs except for the power indicator will go out When the machine is processing a job you cannot display the menu for configuring the machine You can confirm the machine s status by checking messages on the screen If you see messages such as Printing B...

Page 27: ...proximately 30 kg 67 lb When moving the machine use the inset grips on both sides and lift slowly in pairs Lifting the paper feed unit carelessly or dropping may cause injury Before moving the machine unplug the power cord from the wall outlet If the cord is unplugged abruptly it could become damaged Damaged plugs or cords can cause an electrical or fire hazard Do not hold the exposure glass cover...

Page 28: ...ptional paper feed unit Align the holes of the machine with the pins and then lower the machine slowly ECC107 5 Plug the machine s cord back into the wall outlet and then turn on the power After installing the optional paper feed unit select Tray 2 in the printer driver For details see the printer driver Help If the new device is listed in the column of configuration options it has been properly i...

Page 29: ...stalled properly try to install it again by repeating the procedure If the problem persists contact your sales or service representative For details about printing the configuration page see page 259 Printing Lists Reports Installing Option 27 ...

Page 30: ... displayed on the Home screen For details see page 28 How to Use the Home Screen To use a different function press the icon of the function you want to use How to Use the Home Screen The icons of each function are displayed on the Home screen You can add shortcuts to favorite items to Home screens 2 and 3 The icons of added shortcuts appear on the Home screen You can recall favorite items by press...

Page 31: ...ess to scan originals and save images as files For details about how to use the scanner function see page 123 Scanning Originals 3 Fax Press to send or receive faxes For details about how to use the fax function see page 169 Sending and Receiving a Fax 4 Wireless LAN icon Press to display the Wi Fi Configuration screen How to Use the Home Screen 29 ...

Page 32: ...ou can also display the machine s maintenance information 8 Card Press to make ID card copies 9 Copier Press to make copies For details about how to use the copy function see page 217 Copier Settings 10 Shortcut icon You can add shortcuts to favorite items to the Home screen For details about how to register shortcuts see page 31 Adding to the Home Screen Shortcuts to Favorite Items For details ab...

Page 33: ...em appears on Home screens 2 or 3 If Home screens 2 and 3 do not have enough space for more icons registering any more favorite items becomes impossible You can register a total of 12 icons for shortcuts to favorite items 6 icons on each of the 2 pages Adding to the Home Screen Shortcuts to Favorite Items When you register frequently used settings for functions such as copier and fax functions as ...

Page 34: ...ng an Icon on the Home Screen Delete unused favorite item icons You can only display icons and shortcuts that you use When a shortcut to a favorite item on the Home screen is deleted the registered favorite item is also deleted For details about how to delete a favorite item see page 35 Deleting a Favorite Item You cannot delete icons on the Home screen 1 1 Guide to the Machine 32 ...

Page 35: ...g each application 1 Edit the settings so all functions you want to register to a favorite item are selected on the Copier Fax Scanner or Card screen 2 Press the favorite item icon in the upper right of the screen 3 Press the Input favorite item name box 4 Enter the favorite item name and then press OK 5 Confirm the name you entered is displayed and then press OK 6 Press the Home key The favorite ...

Page 36: ...rite item description Effect Duplex fax transmission In TX Settings specify Duplex for Original Settings After scanning the originals printed on both sides of the paper you can send faxes The names of favorite items given above are just examples You can assign any name to a favorite item according to your objectives Depending on your business details or the type of documents to be scanned register...

Page 37: ... favorite item icon Using the favorite item causes the previous settings to be cleared Deleting a Favorite Item 1 Press the Home key ECC202 2 Press until the favorite item icon you want appears 3 Press and hold down the favorite item icon 4 Press Delete Registering Frequently Used Functions 35 ...

Page 38: ...ned on 1 Press the Home key ECC202 2 Press the Setting icon 3 Press Administrator Tools 4 Enter the password using the number keys and then press OK 5 Press 6 Press Function Priority 7 Specify the mode to be displayed preferentially 8 Press the Home key For details about which modes you can specify see page 251 Administrator Tools Settings 1 Guide to the Machine 36 ...

Page 39: ...g Scanning Pull type Fax memory reception no printing Internet Fax reception no printing LAN Fax transmission Receiving a Lan Fax job from a computer Printing Scanning Push type Fax memory reception no printing Internet Fax reception no printing LAN Fax transmission Receiving a Lan Fax job from a computer Printing Scan to USB Fax memory reception no printing Internet Fax reception no printing LAN ...

Page 40: ...y reception no printing Internet Fax reception no printing Receiving a LAN Fax job from a computer LAN Fax transmission Scanning Pull type Scanning Push type Scan to USB Internet Fax reception no printing Internet Fax transmission Fax memory reception no printing Printing Internet Fax reception Fax memory reception no printing Printing Scanning Pull type Scanning Push type Scan to USB Fax transmis...

Page 41: ... function that cannot be performed simultaneously you will hear a beep sound from the machine or see a failure message pop up on your computer screen In this case try again after the current job is finished Multi access 39 ...

Page 42: ... machine s various settings For details about how to use the control panel see page 215 Configuring the Machine Using the Control Panel Web Image Monitor You can check the machine s status and configure its settings by accessing the machine directly using Web Image Monitor For details about how to use Web Image Monitor see page 269 Configuring the Machine Using Utilities 1 Guide to the Machine 40 ...

Page 43: ...0 9 8 7 6 5 4 3 2 1 1 Characters you enter are displayed on the text field 2 Cancels the entered text and closes the character entry display 3 Deletes the character to the left of the cursor 4 Confirms text and closes the character entry display 5 Deletes all characters that have been input 6 Enters characters 7 Switches between uppercase and lowercase 8 Enters a space 9 You can switch the input m...

Page 44: ...6789 Entering Text When you enter a character it appears at the position of the cursor Entering letters 1 Press the letters you want to enter Entering alphanumeric characters and symbols 1 Press or to select 123 or Latin D0D8PC5052 2 Press the numbers or symbols you want to enter 1 Guide to the Machine 42 ...

Page 45: ...Deleting characters 1 Press to delete characters Entering Characters 43 ...

Page 46: ...e on RICOH Smart Device Connector 1 Press the Home key ECC202 2 Press the Info icon on the Home screen 3 Press the Machine info tab The QR code is displayed on the screen 4 Start the application on the smart device and then read the QR code Follow the instructions displayed on the application For details about how to connect a smart device to the machine using Near field communication NFC see page...

Page 47: ...CC202 4 Press the Info icon on the Home screen 5 Press the Machine info tab The QR code is displayed on the screen 6 Start the application on the smart device and then read the QR code 7 Write the machine s network information to the NFC using the application and then touch the NFC with the smart device Using the Application on a Smart Device by Using NFC 1 Start the application on the smart devic...

Page 48: ...1 Guide to the Machine 46 ...

Page 49: ...he machine Load paper into the paper tray Specify the paper type and size Specify the paper type and size on the printer driver Procedure Reference See page 48 Loading Paper There are two ways to specify the paper type and size When using the control panel See page 56 Specifying Paper Type and Paper Size Using the Control Panel When using Web Image Monitor See page 59 Specifying Paper Type and Pap...

Page 50: ...sure to select the correct paper size and feed direction using the paper size dial on the tray Otherwise the printer might be damaged or printing problems might occur Make sure the paper stack does not exceed the upper limit mark inside the paper tray Excessive stacking can cause paper jams If paper jams occur frequently flip the paper stack in the tray Do not mix different types of paper in the s...

Page 51: ...the paper tray carefully with both hands ECC076 Place the tray on a flat surface 2 Push the metal plate down until it clicks ECC077 3 Align the side fences and end fence with the paper size ECC078 Loading Paper 49 ...

Page 52: ...d inside the tray Make sure the paper is not stacked higher than the projection on the side fences Tray 1 only ECC108 6 Check there are no gaps between the paper and the fences both side and end fences ECC080 7 Carefully push the paper tray straight into the machine To avoid paper jams make sure the tray is securely inserted 2 Paper Specifications and Adding Paper 50 ...

Page 53: ...per indicator on the right front side of the paper tray shows approximately how much paper is remaining Extending tray 1 to load paper This section explains how to load paper longer than A4 297 mm into the machine 1 Remove the rear cover using a coin ECC109 2 Pull out tray 1 carefully with both hands Place the tray on a flat surface Loading Paper 51 ...

Page 54: ...t the extender until it clicks ECC110 After extension check that the arrows on the extender and tray are aligned ECC111 5 Follow Steps 3 to 7 in Loading Paper into Tray1 and 2 To reinsert the extender you might have to push it with moderate force 2 Paper Specifications and Adding Paper 52 ...

Page 55: ...aper may jam Straighten curled paper before loading Duplex printing is not possible Tray 1 and 2 are unavailable if paper is loaded in the bypass tray You cannot load paper into the bypass tray while the machine is in Energy Saver mode 1 Insert the top edge of the paper into the machine ECC112 2 Adjust the paper guides to the paper size ECC113 Loading Paper 53 ...

Page 56: ...ferent thicknesses Print one or two envelopes to check print quality In a hot and humid environment the envelope might be output creased or improper printing quality Load envelopes with their flaps closed For details about loading an envelope see page 48 Loading Paper into Tray1 and 2 and page 53 Loading Paper into Bypass Tray Note that you cannot load an envelope in Tray 2 If printed envelopes co...

Page 57: ...M0EQIC0105 When Using the Bypass Tray If the envelope flap is on a long side place the envelope with the flap side on the right M0EQIC0106 Loading Paper 55 ...

Page 58: ...ut Bypass Tray Priority and Tray 1 Priority see page 246 Paper Settings If Auto Continue under System Settings is enabled printing stops temporarily if a paper type size error is detected The printing restarts automatically with the settings made with the control panel after about ten seconds For details about Auto Continue see page 235 System Settings Specifying the Paper Type This section descri...

Page 59: ... key Specifying a Custom Paper Size This section describes how to specify a custom paper size Custom size paper cannot be loaded in tray 2 When you perform printing make sure that the paper size specified with the printer driver matches the paper size specified with the control panel If a paper size mismatch occurs a message appears on the display To ignore the error and print using mismatched pap...

Page 60: ... 6 Press Custom Size 7 Select mm or inch 8 Press Horiz 9 Enter the horizontal size and then press OK You can display the software keyboard by double tapping the entry area on the display 10 Press Vert 11 Enter the vertical size and then press OK 12 Confirm the size you entered is displayed and then press OK 13 Press the Home key 2 Paper Specifications and Adding Paper 58 ...

Page 61: ...ect the paper type and paper size for the tray you want to use 5 Enter the administrator password 6 Click OK 7 Close the web browser Specifying a Custom Paper Size 1 Start the web browser and access the machine by entering the IP address 2 Click System Settings 3 Click Tray Paper Settings tab 4 Select Custom Size in the Paper Size list 5 Select mm or Inch and specify the width and length 6 Enter t...

Page 62: ... and the print job may not print correctly When Using Windows The procedure in this section is an example based on Windows 10 The actual procedure may vary depending on the operating system you are using 1 Open the Printing Preferences dialog box from the printer driver For information of how to open the printer driver properties from Devices and Printers see page 85 Displaying the Printing Prefer...

Page 63: ...r tray Clear the Fit to Print Size check box as necessary 6 Click OK When Using macOS The procedure in this section is an example based on macOS 11 2 3 The actual procedure may vary depending on the operating system you are using 1 Open the document to print 2 Select Print on the File menu 3 In the Printer list select the printer you are using 4 In the Paper Size list select the size of the docume...

Page 64: ...ng the paper type or paper size from the control panel depending on the settings for Bypass Tray Priority Tray 1 Type Size Weight Capacity 1 Plain Paper 1 Plain Paper 2 Middle Thick Paper Recycled Paper Thick Paper 1 Thick Paper 2 Thin Paper Letterhead Preprinted Paper Label Paper Prepunched Paper Bond Paper Cardstock Color Paper Envelope A4 B5 JIS A5 LEF A5 SEF B6 JIS A6 81 2 14 81 2 11 51 2 81 2...

Page 65: ...th 148 to 356 mm in length 3 54 to 8 50 inches in width 5 83 to 14 02 inches in length 60 to 163 g m2 16 to 43 lb 250 80 g m2 20 lb 1 The number of envelopes that can be loaded is up to 10 Tray 2 option Type Size Weight Capacity Thin Paper Plain Paper 1 Plain Paper 2 Middle Thick Paper Thick Paper 1 Recycled Paper Color Paper Preprinted Paper Prepunched Paper Letterhead A4 Letter 81 2 11 inches 60...

Page 66: ...8 91 2 37 8 71 2 C5 Env C6 Env DL Env 81 2 132 5 81 2 133 5 60 to 163 g m2 16 to 43 lb 1 Plain Paper 1 Plain Paper 2 Middle Thick Paper Recycled Paper Thick Paper 1 Thick Paper 2 Thin Paper Letterhead Envelope Label Paper Prepunched Paper Bond Paper Cardstock Color Paper Custom size 90 to 216 mm in width 148 to 356 mm in length 3 54 to 8 50 inches in width 5 83 to 14 02 inches in length 60 to 163 ...

Page 67: ...y can be guaranteed only if recommended paper is used For more information about the recommended paper contact your sales or service representative Plain Paper 1 Item Description Paper thickness 66 to 74 g m2 18 to 20 lb Supported paper tray Can be used with any of the paper trays Duplex supported size A4 B5 JIS 81 2 14 81 2 11 71 4 101 2 8 13 81 2 13 81 4 13 16K 81 2 132 5 81 2 133 5 Plain Paper ...

Page 68: ... Can be used with any of the paper trays Duplex supported size None Notes The number of sheets that can be printed per minute is approximately half that of middle thick paper Thick Paper 2 Item Description Paper thickness 106 to 163 g m2 28 to 43 lb Supported paper tray Tray 1 and bypass tray Duplex supported size None Notes The number of sheets that can be printed per minute is approximately half...

Page 69: ... 133 5 Notes If the paper thickness is outside the specified range select Thin Paper Plain Paper Thick Paper 1 or Thick Paper 2 Color Paper Item Description Paper thickness 75 to 90 g m2 20 to 24 lb Supported paper tray Can be used with any of the paper trays Duplex supported size A4 B5 JIS 81 2 14 81 2 11 71 4 101 2 8 13 81 2 13 81 4 13 16K 81 2 132 5 81 2 133 5 Notes If the paper thickness is ou...

Page 70: ...3 81 2 13 81 4 13 16K 81 2 132 5 81 2 133 5 Notes If the paper thickness is outside the specified range select Thin Paper Plain Paper Thick Paper 1 or Thick Paper 2 Letterhead Item Description Paper thickness 75 to 90 g m2 20 to 24 lb Supported paper tray Can be used with any of the paper trays Duplex supported size A4 B5 JIS 81 2 14 81 2 11 71 4 101 2 8 13 81 2 13 81 4 13 16K 81 2 132 5 81 2 133 ...

Page 71: ... printed in one minute is approximately half that of middle thick paper If the paper thickness is outside the specified range select Thick Paper 1 Label Paper Item Description Supported paper tray Tray 1 and bypass tray Duplex supported size None Notes The number of sheets that can be printed per minute is approximately half that of middle thick paper Avoid using adhesive label paper on which glue...

Page 72: ...ut changing the orientation see the printer driver Help Environmental factors can degrade the print quality on both recommended and non recommended envelopes If envelopes are severely curled after printing flatten them by bending them back against the curl After printing envelopes sometimes have creases along their long edges and toner smear on their unprinted sides Print images might also be blur...

Page 73: ...are stuck separate them Before loading envelopes flatten them out so that their curl does not exceed that shown as shown below M0EQIC0107 If the curl is severe flatten out the envelopes using your fingers as shown below DAC575 You may not be able to perform duplex printing on 8 13 81 2 13 Folio 81 4 13 inches or 16K 195 mm 267 mm size paper in the following cases Supported Paper 71 ...

Page 74: ...n using paper printed on by other than a laser printer e g monochrome and color copiers ink jet printers etc Special paper such as thermal paper and carbon paper Paper weighing heavier or lighter than the limit Paper with windows holes perforations cutouts or embossing Adhesive label paper on which glue or base paper is exposed Paper with clips or staples When loading paper take care not to touch ...

Page 75: ...on its edge Store any leftover paper in a wrapping or box supplied with the paper Print Area The diagram below shows the area of the paper that the machine can print on From the printer driver DAC571 1 2 4 3 3 4 1 Print area 2 Feed direction 3 Approx 4 2 mm 0 2 inches 4 Approx 4 2 mm 0 2 inches Supported Paper 73 ...

Page 76: ... 2 Feed direction 3 Approximately 10 mm 0 4 inches 4 Approximately 15 mm 0 6 inches Copier function 2 3 3 1 4 4 DAC580 1 Print area 2 Feed direction 3 Approx 4 mm 0 2 inches 4 Approx 3 mm 0 1 inches 2 Paper Specifications and Adding Paper 74 ...

Page 77: ... 2 mm 0 08 inches Borderless printing is not supported The print area may vary depending on the paper size printer language and printer driver settings For better envelope printing we recommend you set the right left top and bottom print margins to at least 15 mm 0 6 inches each Supported Paper 75 ...

Page 78: ...iginals both in the ADF and on the exposure glass Be careful not to hold the input tray when lifting the ADF for the tray might be damaged 1 Lift the ADF 2 Place the original face down on the exposure glass The original should be aligned to the rear left corner ECC120 3 Lower the ADF Hold down the ADF with your hands when using thick folded or bound originals and when the ADF cannot be lowered com...

Page 79: ...ginals face up in the ADF The last page should be on the bottom ECC122 When placing originals longer than A4 or 81 2 11 pull out the ADF tray s extenders About Originals This section describes the types of originals that can be placed and the parts of the original that are unscannable Recommended size of originals This section describes the recommended size of the original Exposure glass Up to 216...

Page 80: ...lipped originals Perforated or torn originals Curled folded or creased originals Pasted originals Originals with any kind of coating such as thermal fax paper art paper aluminum foil carbon paper or conductive paper Originals with perforated lines Originals with indexes tags or other projecting parts Sticky originals such as translucent paper Thin highly flexible originals Thick originals such as ...

Page 81: ...inches Bottom 4 mm 0 2 inches 0 mm 0 inches 2 mm 0 08 inches Margins when using ADF In copier mode In scanner mode In fax mode Top 4 mm 0 2 inches 0 mm 0 inches 0 mm 0 inches Right 3 mm 0 1 inches 0 mm 0 inches 1 mm 0 05 inches Letter Legal 0 mm 0 inches other sizes Left 3 mm 0 1 inches 0 mm 0 inches 1 mm 0 05 inches Letter Legal 0 mm 0 inches other sizes Bottom 4 mm 0 2 inches 2 mm 0 08 inches 2 ...

Page 82: ...2 Paper Specifications and Adding Paper 80 ...

Page 83: ...uments What You Can Do with the Printer Function Duplex printing You can print on both sides of a sheet of paper For details see the printer driver Help DSG261 Combined printing You can combine multiple pages and print them on a single sheet of paper For details see the printer driver Help 1 2 3 DSG262 81 ...

Page 84: ... include the IP address When connected with USB The machine must be connected to the computer s USB port using the USB cable The computer must support bidirectional communication Enable bidirectional support must be selected and Enable printer pooling must not be selected on the Ports tab with the printer driver If Bidirectional Communication is Disabled This section describes how to set up option...

Page 85: ...nput Tray select which trays to use and then in Paper Size select the size of the paper that you want to load in each tray Click Update to apply the setting for each tray 8 Click Apply 9 Click OK to close the printer properties window When using macOS The following procedure is explained using macOS 11 2 3 as an example Configuring Option Settings for the Printer 83 ...

Page 86: ... System Preferences 2 Click Printers Scanners 3 Select the printer you are using and then click Options Supplies 4 Click Options and then configure settings as needed 5 Click OK 6 Quit System Preferences 3 Printing Documents 84 ...

Page 87: ...re different print settings for each user The settings configured in this dialog box are used as the default 1 On the Start menu click Control Panel under Windows System 2 Click View devices and printers 3 Right click the icon of the printer you want to use 4 Click Printing preferences Displaying the Printing Preferences Dialog Box in an Application You can make printer settings for a specific app...

Page 88: ... manuals provided with the application Displaying the printing preferences dialog box in an application when using macOS The following procedure is explained using macOS 11 2 3 as an example 1 Open the document to print 2 Select Print on the File menu 3 Check that the machine name or IP address you are using is selected in the Printer popup menu If the machine name or IP address you are using is n...

Page 89: ...p 1 Open the printer properties dialog box in your document s application For details about each setting click Help You can also click the information icons to show configuration information 2 Set printing options as necessary and then click OK The printer properties dialog box closes 3 Click Print When printing a job Color B W or Color only is restricted specify the user code in the printer prope...

Page 90: ...roperties dialog box closes 3 Click Print When printing a job Color B W or B W only is restricted specify the user code in the printer properties of the printer driver before printing For details about user code see page 289 Restricting Machine Functions According to User You can specify which paper tray is selected first in Paper Tray Priority under Paper Settings when the trays are automatically...

Page 91: ...he printed image will be cropped 1 Press Continue Printing while the error message is being displayed Canceling a Print Job You can cancel print jobs using either the machine s control panel or your computer depending on the status of the job Canceling a print job before printing has started Windows 1 Double click the printer icon on the task tray of your computer 2 Select the print job you want t...

Page 92: ... been processed printing may continue for a few pages before being canceled It may take a while to cancel a large print job Canceling a print job while printing 1 Press the Clear Stop key ECC203 2 Press Print Jobs on the Cancel Jobs screen 3 Printing Documents 90 ...

Page 93: ... to store a Locked Print file in the machine using the printer driver 1 Open the file you want to print on your computer 2 On the File menu click Print 3 In the Select Printer area select the name of this machine and then click Preferences 4 Click the Setup tab and then select the Locked Print check box ECC254 The Password and User ID text boxes become available The User ID text box contains the l...

Page 94: ...int file for the period of time specified in Locked Print in I O Timeout under System Settings before canceling the job Within this time you can print or delete the new Locked Print file You can also print or delete an existing Locked Print file so that the new Locked Print file can be stored in the machine Printing a Locked Print File When there is a Locked Print file stored in the machine Locked...

Page 95: ... a password using the control panel the machine cannot process other print jobs The Locked Print file is automatically erased from the machine s memory when it is printed out or when the machine s power is turned off Deleting a Locked Print File When there is a Locked Print file stored in the machine Locked Print Job appears on the machine s control panel display when the machine is in the copier ...

Page 96: ...02 2 Press the Info icon on the Home screen 3 Press the Locked Print tab 4 Select the file you want to delete Identify the Locked Print file by checking its time stamp and user ID 5 Press Delete Jobs The Locked Print file is deleted You can also display the Locked Print file list by pressing Check on the Status tab in Step 3 3 Printing Documents 94 ...

Page 97: ...quality or print speed When printing images the higher the resolution of images is the longer the time is required for printing Changing the dither pattern A dither pattern is a pattern of dots used to simulate a color or shade of an image If the pattern is changed the characteristics of the image will also change You can select a pattern suitable for the image to be printed Changing the color pro...

Page 98: ...e batches P1 P1 P2 P2 This function is useful when for example making presentation materials Changing orientation or rotating the image You can change the orientation of an image to portrait or landscape You can also rotate the image by 180 degrees Use rotation to prevent an image from being printed upside down when using paper with a predefined top and bottom such as letterhead paper Printing mul...

Page 99: ...either be the same as or different from the remaining pages Printing on custom size paper You can print using non standard size paper by specifying the size of the paper as custom size To specify the custom paper size select Custom Paper Size from the Document Size list and then click the Custom Paper Size button in the lower part of the dialog box to configure the paper size Superimposing text on...

Page 100: ...3 Printing Documents 98 ...

Page 101: ...nting and page 112 Copying 2 Sided Originals with 2 Sided and Combined Printing DUE293 Combined copying You can copy multiple pages onto a single sheet of paper For details about the settings see page 107 Copying Single Sided Originals with 2 Sided and Combined Printing and page 112 Copying 2 Sided Originals with 2 Sided and Combined Printing 1 2 3 DUE294 ID card copying ID card copying allows you...

Page 102: ... the information 4 Favorite item icon Press to register current settings to a favorite item 5 Copy quantity Displays the numbers of copies set and copies made You can change the copy quantity using the number keys 6 Reduce Enlarge ratio You can specify the enlargement and reduction ratios if Reduce Enlarge is pressed 7 Other Settings Press to display the functions you can use 8 Sort Configures the...

Page 103: ...nal type and image density level 10 Dup to Dup Sim to Dup Press to set the duplex function The start up mode can be specified in the Function Priority setting under Administrator Tools For details see page 251 Administrator Tools Settings Copier Mode Screen 101 ...

Page 104: ...e the original on the exposure glass or in the ADF To place the original see page 76 Placing Originals If necessary configure advanced photocopy settings 4 To make multiple copies enter the number of copies using the number keys 5 Press the B W Start key or Color Start key ECC204 To make black and white photocopies press the B W Start key To make color photocopies press the Color Start key The max...

Page 105: ...bypass tray For Sort see page 217 Copier Settings If a paper jam occurs printing stops after the current page has been printed out After the jammed paper is removed printing restarts from the jammed page automatically If a scanning jam occurs in the ADF copying is canceled immediately In this case copy the originals again starting from the jammed page For the direction to remove the jammed paper s...

Page 106: ...2 Press the Copier icon on the Home screen 3 Press the Clear Stop key ECC203 When the Cancel Jobs screen appears proceed to Step 4 4 Press Copy Jobs 4 Copying Originals 104 ...

Page 107: ... ratio using a preset ratio or manually specifying a customized ratio Preset ratio CES103 mainly Europe and Asia 50 71 82 93 122 141 200 400 mainly North America 50 65 78 93 129 155 200 400 Custom ratio CES106 25 to 400 in 1 increments Making Enlarged or Reduced Copies 105 ...

Page 108: ...ake photocopies in the specified ratio For details see page 217 Copier Settings Temporary job settings are cleared in the following cases When no input is received for the period of time specified in System Reset Timer while the initial screen is displayed For details see page 251 Administrator Tools Settings When the Clear Stop key is pressed while the initial screen is displayed When the machine...

Page 109: ...IS Legal Letter Executive 8 13 81 2 13 Folio 16K Government Legal or Indian Legal The paper for 2 sided copy is fed from Tray 1 or 2 but not from the bypass tray The types of paper that can be used for 2 sided copy are plain 1 plain 2 middle thick recycled color preprinted thin prepunched and letterhead There are following copy modes Select a copy mode according to your original and how you want t...

Page 110: ... Left to Right Top to Bottom CMF251 Combined copy on both sides In this mode a multiple page original is combined and printed on both sides of paper 1S 4Org Cmb 2on1 2S Portrait Landscape Original Copy Top to Top Top to Bottom Top to Top Top to Bottom DUE331 4 Copying Originals 108 ...

Page 111: ...to Bottom CMF255 8 7 6 5 8 6 7 5 6 5 8 7 7 5 8 6 Landscape Original Copy Left to Right Top to Top Left to Right Top to Bottom Top to Bottom Top to Top Top to Bottom Top to Bottom DCT004 1S Orig 2S Copy In this mode one sided pages are printed on the front and back sides of paper without being combined Copying Single Sided Originals with 2 Sided and Combined Printing 109 ...

Page 112: ...d and 2 sided Copies 1 Press the Home key ECC202 2 Press the Copier icon on the Home screen 3 Press Other Settings 4 Press Simplex to Duplex 5 Select the desired copy mode and then press OK 6 Press OK Setting combined and 2 sided copying automatically disables the ID Card Copy setting 4 Copying Originals 110 ...

Page 113: ... is received for the period of time specified in System Reset Timer while the initial screen is displayed For details see page 251 Administrator Tools Settings When the Clear Stop key is pressed while the initial screen is displayed When the machine s mode is changed When the power is turned off When the machine s default for the same setting is changed Copying Single Sided Originals with 2 Sided ...

Page 114: ...lable for copying using the ADF but not using the exposure glass Copy to the front and back of the sheet in the same color mode If you try to copy in a different mode an alarm sounds Make sure the same number of pages will be printed on the front and back of all sheets Otherwise the job will be reset There are six types of settings for copying 2 Sided originals with 2 Sided and Combined Printing 2...

Page 115: ...n1 2S Copies four 2 sided originals to one sheet with four pages per side Manual 2Sd Scan Mode Select this mode to make 2 sided copies using the exposure glass Duplex Copying Using the ADF 1 Press the Home key ECC202 2 Press the Copier icon on the Home screen 3 Press Other Settings 4 Press Duplex to Duplex 5 Select the desired copy mode and then press OK 6 Press OK Copying 2 Sided Originals with 2...

Page 116: ...ess the B W Start key or Color Start key ECC204 To make black and white photocopies press the B W Start key To make color photocopies press the Color Start key Use the same mode color or black and white for both sides After all pages have been scanned copying starts 4 Copying Originals 114 ...

Page 117: ...ting the last page set the Duplex Combine to Off 1 Press the Home key ECC202 2 Press the Setting icon on the Home screen 3 Press Copier Settings 4 Press 5 Press Duplex Combine 6 Press 7 Press Manual 2Sd Scan Mode 8 Press the Home key 9 Press the Copier icon on the Home screen 10 Place the original on the exposure glass front side down and with the top to the rear of the machine Place the originals...

Page 118: ...ode color or black and white for both sides When all originals have been scanned press Job Finished After you load the original press the B W Start key or Color Start key within the time specified in System Reset Timer Otherwise the job is canceled For details see page 251 Administrator Tools Settings Sort is not available 4 Copying Originals 116 ...

Page 119: ...e glass not when it is set in the ADF To use this function the paper size used for printing copies must be set to A6 A5 A4 or Letter Printed paper size Scanned paper size A4 A5 148 210 mm Letter Half Letter 140 216 mm A5 A6 105 148 mm A6 A7 74 105 mm DUE332 1 Press the Home key ECC202 2 Press the Card icon on the Home screen 3 To make multiple copies enter the number of copies using the number key...

Page 120: ...machine to print a line in the middle of the printed paper Specify Center Line in ID Card Setting under Copier Settings You can change the scanning size for the ID card function Specify Card Size in ID Card Setting under Copier Settings After you load the originals press the B W Start key or Color Start key within the time specified in System Reset Timer Otherwise the job is canceled For details s...

Page 121: ...tial screen is displayed For details see page 251 Administrator Tools Settings When the Clear Stop key is pressed while the initial screen is displayed When the machine s mode is changed When the power is turned off When the machine s default for the same setting is changed Copying an ID Card 119 ...

Page 122: ...ity setting to always make copies with a specific density level For details see page 217 Copier Settings Temporary job settings are cleared in the following cases When no input is received for the period of time specified in System Reset Timer while the initial screen is displayed For details see page 251 Administrator Tools Settings When the Clear Stop key is pressed while the initial screen is d...

Page 123: ...hoto 4 Select the desired document type and then press OK You can change the machine s default Original Type setting to always make copies with a specific document type For details see page 217 Copier Settings Temporary job settings are cleared in the following cases When no input is received for the period of time specified in System Reset Timer while the initial screen is displayed For details s...

Page 124: ...4 Copying Originals 122 ...

Page 125: ...ng Scan Destinations Scan to FTP M0EQIC0010 Send Scanned Documents by E mail You can send scanned documents as a file attached to an e mail For details see page 133 Preparation for Registering Scan Destinations Scan to E mail M0EQIC0011 Saving Scan Files on a USB Flash Memory Device You can save scanned files to the USB flash memory device inserted into the machine For details see page 148 Basic P...

Page 126: ... or SANE scanner For details see page 156 Basic Operation for TWAIN Scanning For details see page 159 Basic Operation for WIA Scanning For details see page 160 Basic Operation for ICA Scanning For details see page 163 Using SANE Scanning M0EQIC0013 5 Scanning Originals 124 ...

Page 127: ...nations When Folder is selected you can specify folder destinations When FTP is selected you can send scanned documents to an FTP server When USB is selected you can save scanned files to the USB flash memory device inserted into the machine 3 Information icon Press to check the information 4 Favorite item icon Press to register current settings to a favorite item 5 Original Settings Allows you to...

Page 128: ...stinations registered in the machine The machine s default mode at power on can be specified in the Function Priority setting under Administrator Tools For Function Priority see page 251 Administrator Tools Settings 5 Scanning Originals 126 ...

Page 129: ...older 1 1 only Windows You can create the shared folder under Windows 8 1 or later Windows Server 2012 or later and macOS 10 13 or later Files can be sent via SMB using the SMB 139 TCP 137 UDP or CIFS 445 TCP protocol Files can be sent via SMB 139 TCP 137 UDP in a NetBIOS over TCP IP environment only Files cannot be sent via SMB in a NetBEUI environment Printing the Check Sheet Print out the follo...

Page 130: ...AIN Computer s user name ex TYamada 3 Computer s login password ex Administrator 4 Computer s shared folder name ex scan Depending on the network environment USERDNSDOMAIN or USERDOMAIN may not be displayed Write the domain name or working group name in the check sheet Checking the User Name and Computer Name Checking the user name and computer name when running Microsoft Windows Check the user na...

Page 131: ...der on a Computer Depending on the operating system or security settings it might be possible to specify a user name that does not have a password assigned However we recommend that for greater security you select a user name that has a password Checking the user name and computer name when running macOS Check the user name and the name of the computer you will send scanned documents to Confirm th...

Page 132: ...e by all users This is a security risk so we recommend that you give access rights only to specific users Use the following procedure to remove Everyone and specify user access rights Do not use double byte characters 1 Create a folder just as you would create a normal folder in a location of your choice on the computer Write the folder name in 4 on the check sheet 2 Right click the folder and the...

Page 133: ...macOS The following procedures explain how to create a shared folder on a computer running macOS and how to confirm the computer s information macOS 11 2 3 is used in these examples You must log in as an administrator to create a shared folder Do not use double byte characters 1 Create the folder that you want to send scan files to Write the folder name into 4 in the check sheet 2 On the Apple men...

Page 134: ... click Advanced 5 Specify one or more object types select a location and then click Find Now 6 From the list of results select the groups and users you want to grant access to and then click OK 7 In the Select Users Computers Service Accounts or Groups window click OK 8 In the Groups or user names list select a group or user and then in the Allow column of the permissions list select either the Fu...

Page 135: ...tion contact the network administrator of your Internet service provider Configure SMTP and DNS information using Web Image Monitor 1 Start the web browser and access the machine by entering its IP address The top page of Web Image Monitor appears 2 Click Network Settings 3 Click the DNS tab 4 Register information as necessary For details see page 295 Configuring the Network Settings 5 Enter the a...

Page 136: ...page 136 Registering Scan Destinations Send files to the registered destinations page 145 Basic Procedures for Sending Scan Files 5 Scanning Originals 134 ...

Page 137: ...k the FTP Server Address Send scanned files to the FTP server Checking the FTP Server Address To send files to an FTP server configure FTP server settings properly For details about FTP servers contact your network administrator Register scan destinations page 136 Registering Scan Destinations Send files to the registered destinations page 145 Basic Procedures for Sending Scan Files Preparation fo...

Page 138: ...rrectly entered in the destination information In such cases after registering destinations check that the user name and password are correctly entered by sending test documents to those destinations The Address Book can contain up to 100 entries including 20 Quick Dial entries Destinations registered as Quick Dial entries can be selected by pressing the corresponding button in the Address Book 1 ...

Page 139: ...ansmission Can contain up to 64 characters Subject Required Subject of the e mail Can contain up to 64 characters Sender s Name Optional Name of e mail sender The name specified here will be shown under From or a similar field of the recipient s email application Can contain up to 32 characters File Format Color Gray Scale Required File format of the scanned file when scanning in color PDF or JPEG...

Page 140: ...solution from 100 100 150 150 200 200 300 300 400 400 or 600 600 dpi Density Required Specify the image density by clicking the right or left button is the lightest and is the darkest Scan to FTP Settings Item Setting Description Quick Dial Number Optional Select when setting the destination as a Quick Dial entry Name Required Name of the destination The name specified here will be shown on the sc...

Page 141: ...ored Can contain up to 64 characters Notification E mail Address Optional E mail address to which a notification is sent after transmission Can contain up to 64 characters Original Required Select the sides of the original 1 side or 2 sides to scan according to the page and binding orientation Scan Size Required Select the scanning size for the original from A5 B5 A4 71 4 101 2 81 2 51 2 81 2 11 8...

Page 142: ...nd name of the shared folder can contain up to 32 characters Domain Optional Specify the name of the domain to which the computer belongs Can contain up to 15 characters Login User Name Optional User name for logging in to the destination computer Can contain up to 32 characters Depending on the network environment it may be necessary to enter this Login Password Optional Password for logging in t...

Page 143: ...ize If you select custom size select mm or Inch and then specify the width and length Resolution Required Select the scan resolution from 100 100 150 150 200 200 300 300 400 400 or 600 600 dpi Density Required Specify the image density by clicking the right or left button is the lightest and is the darkest To send files via e mail SMTP and DNS settings must be configured properly If you are using ...

Page 144: ...e To do this select the desired entry click Delete and then click Apply again on a confirmation page The machine will notify you if the destination you want to modify is set as a forwarding destination of received faxes For details about fax forwarding settings see page 282 Fax Tab Deleting Scan Destinations This section describes how to delete registered destinations 1 Start the web browser and a...

Page 145: ...inserted into the machine 1 Place the original on the exposure glass or in the ADF 2 Press the Home key ECC202 3 Press the Scanner icon on the Home screen 4 Press Address Book 5 Select the desired destination and then press OK Press the check box for the desired destination and then make sure that the box is checked When you specify a scan destination the machine s scan settings change automatical...

Page 146: ... press No to start sending the scanned file Scanning starts and scanned documents will be stored in a shared folder If the machine fails to transmit the file confirm the following items The destination is registered to the Address Book correctly Disable the security software or firewall of the destination computer and try the job again For details about security software of the firewall settings c...

Page 147: ...the machine 1 Place the original on the exposure glass or in the ADF To place the original see page 76 Placing Originals 2 Press the Home key ECC202 3 Press the Scanner icon on the Home screen 4 Press the Email Folder or FTP tab If the message with the tip for specifying the Scan to Folder setting appears after pressing the Folder tab press OK You can specify whether or not to display the hint mes...

Page 148: ...is screen proceed to the next step 8 If you have more originals to scan place the next original on the exposure glass and then press Yes Repeat this step until all originals are scanned 9 When all originals have been scanned press No to start sending the scanned file To cancel scanning press the Clear Stop key The scan files are discarded You can also specify a destination using Resend For details...

Page 149: ...settings change automatically according to the information registered for that destination in the Address Book If necessary you can change the scan settings using the control panel For details see page 164 Specifying Scan Settings for Scanning Resend is not effective for the first scan job after the machine is turned on You can press the Clear Stop key to clear the destination Specifying the Scan ...

Page 150: ...s if you place originals both in the ADF and on the exposure glass This machine does not support the use of external USB hubs Not all types of USB flash memory devices are supported When using Scan to USB set Save Scn Data to USB to Active For details see page 251 Administrator Tools Settings 1 Insert the USB flash memory device into the USB port ECC127 1 2 2 Press the Home key ECC202 3 Press the ...

Page 151: ... Settings for Scanning 6 Press the B W Start key or Color Start key ECC204 To scan in black and white press the B W Start key To scan in color press the Color Start key Depending on the machine s setting you will see the following screen on the display When in halftone black and white scanning mode When in color or gray scale black and white scanning mode Basic Procedures for Saving Scan Files on ...

Page 152: ...rm black and white scanning in halftone or grayscale by changing B W scanning Mode setting under Scanner Settings For details about B W scanning Mode see page 222 Scanner Settings If the Limitless Scan setting under Scanner Settings is enabled you can place originals on the exposure glass repeatedly in a single scan procedure For details about Limitless Scan see page 222 Scanner Settings If the Si...

Page 153: ...nects to the network environment Configure the network settings under Network Settings Install RICOH Scan Utility V2 To use the USB port install the TWAIN driver and WIA driver in advance Download the latest drivers from the manufacturer s website Using RICOH Scan Utility V2 to Scan to a Computer 1 Place originals 2 On the Start menu click C311_C251 series Software Utilities 3 Click RICOH Scan Uti...

Page 154: ...eral tab ECC169 6 5 4 3 2 1 1 Scanner Select the scanner you want to use 2 Original Select Exposure Glass to scan from the exposure glass or Automatic Document Feeder to scan from the ADF 3 Original type According to your original select a setting from the list of options detailed below or select Custom to configure your own scan settings Scn Mode Resolution and Size under Scan Configuration will ...

Page 155: ...ng size from the list If you select Exposure Glass in Original and select User defined in Size enter the scanning size directly in the edit box Also you can change the scanning size with your mouse in the preview area You can select the unit of measure from cm inches or pixels Duplex appears only when you select Automatic Document Feeder in Original Select the check box when scanning both sides of...

Page 156: ... tab ECC170 3 2 1 1 Scan To Specify the directory to save the file 2 File Name Prefix Specify the file name prefix 3 Format Select the file format of the scanned document from JPEG TIFF or PDF 5 Scanning Originals 154 ...

Page 157: ...fy the service to save the file 2 Cloud Folder Specify the directory to save the file 3 File Name Prefix Specify the file name prefix 4 Format Select the file format of the scanned document from JPEG TIFF or PDF Basic Operation for RICOH Scan Utility V2 155 ...

Page 158: ...he TWAIN scanner To use the TWAIN scanner you must download the latest driver from the manufacturer s website and install it on your computer To use the TWAIN scanner a TWAIN compliant application must be installed To use the machine as a TWAIN scanner first do the following Install the TWAIN driver Install a TWAIN compliant application TWAIN Scanning TWAIN scanning is possible if your computer is...

Page 159: ...can Depending on the security setting if you press Scan a dialog box for entering the user name and password may appear If there are more originals to be scanned place the next original and then click Continue If there are no more originals to be scanned click Complete Settings You Can Configure in the TWAIN Dialog Box ECC270 7 6 5 4 3 2 1 1 Scanner Select the scanner you want to use The scanner y...

Page 160: ...0 dpi User defined When using the ADF 75 100 150 200 300 400 500 600 dpi User defined 6 Size Select the scanning size from the list If you select Reflective in Original and select User defined in Size enter the scanning size directly in the edit box Also you can change the scanning size with your mouse in the preview area You can select the unit of measure from cm inches or pixels Selectable resol...

Page 161: ... Start menu click Control Panel under Windows System 3 Click View devices and printers 4 Right click the icon of the printer model you want to use and then click Start scan to open the dialog box for the scan settings 5 In the dialog box configure the scan settings as required and then click Scan 6 Click Import Basic Operation for WIA Scanning 159 ...

Page 162: ...tions and procedure for using the ICA scanner To use the network connection configure the network setting Install an ICA compliant application ICA Scanning Setting procedures using macOS 11 2 3 are shown as an example The actual procedure may differ depending on the macOS version you are using 1 Place the original on the exposure glass or in the ADF 2 On the Apple menu click System Preferences 3 C...

Page 163: ...ze and scanning time Selectable resolutions vary depending on where the original is set When using the exposure glass 75 100 150 200 300 400 500 600 1200 2400 4800 dpi When using the ADF 75 100 150 200 300 400 500 600 dpi 4 Size Specify the original paper size If Scan Mode is set to Flatbed and the Use Custom Size is checked you can specify the width and height of the original to be scanned in Siz...

Page 164: ...s and contrast 11 Scan Click to start scanning 12 Overview This appears only if Scan Mode is set to Flatbed Click to preview the scan image 13 Hide Details Click to hide the settings If the scan data is larger than the memory capacity an error message appears and scanning is canceled If this happens specify a lower resolution and scan the original again Duplex appears only when you select Document...

Page 165: ... allows you to scan images and edit them using SANE compatible software Supported Linux distributions are as follows openSUSE Leap 42 3 Ubuntu 16 04LTS 18 04LTS 18 10 Red Hat Enterprise Linux 6 7 BOSS Linux 6 Using SANE Scanning 163 ...

Page 166: ... the preset scan settings become effective again even if you have changed the settings for the previous job Specifying the Scanning Size According to the Size of the Original This section describes how to specify the scanning size according to the size of the current original 1 Press the Home key ECC202 2 Press the Scanner icon on the Home screen 3 Select the desired destination tab 4 Press Addres...

Page 167: ...creen is displayed For details see page 251 Administrator Tools Settings When the Clear Stop key is pressed while the initial screen is displayed When the machine s mode is changed When the power is turned off When the machine s default for the same setting is changed Adjusting Image Density This section describes how to adjust image density for the current job There are five image density levels ...

Page 168: ... page 251 Administrator Tools Settings When the Clear Stop key is pressed while the initial screen is displayed When the machine s mode is changed When the power is turned off When the machine s default for the same setting is changed Specifying Resolution This section describes how to specify the scan resolution for the current job There are six resolution settings The higher the resolution the h...

Page 169: ...Settings Temporary job settings are cleared in the following cases When no input is received for the period of time specified in System Reset Timer while the initial screen is displayed For details see page 251 Administrator Tools Settings When the Clear Stop key is pressed while the initial screen is displayed When the machine s mode is changed When the power is turned off When the machine s defa...

Page 170: ...5 Scanning Originals 168 ...

Page 171: ...ytime anywhere you are For details see page 206 Forwarding or Storing Faxes in Memory DUE299 Send faxes by data to save paper By using a LAN Fax Driver you can send documents from your computer without printing them For details see page 194 Using the Fax Function from a Computer LAN Fax DUE300 Send faxes via the Internet The machine converts scanned documents to TIFF files and sends them as e mail...

Page 172: ...ter Set the date and time Register the fax number and fax name of the machine Connect the machine to a telephone line Select the telephone line type and telephone network connection type Set the outside line access number 1 Specify the reception mode 1 Specify when using an extension line or a PBX Procedure Reference See Setup Guide For details about selecting reception modes see page 200 Selectin...

Page 173: ...hen the Internet Fax tab is selected you can specify Internet Fax destinations 3 On Hook Allows you to dial while listening to the tone from the internal speaker You can send a fax checking the connection 4 Immed TX Press to select Immediate Transmission mode For details see page 180 Selecting Transmission Mode 5 Information icon Press to check the information 6 Favorite item icon Press to registe...

Page 174: ...ine 14 Entered number Displays the entered number of a destination The machine s default mode at power on can be specified in the Function Priority setting under Administrator Tools For Function Priority see page 251 Administrator Tools Settings The display format for time and date can be specified in Set Date Time under Administrator Tools For setting the date and time see page 173 Setting the Da...

Page 175: ...he current date and then press OK 9 Confirm the date you entered is displayed and then press OK 10 Press Set Time 11 Select 24 or 12 hour time format 12 Press the box enter the current time and then press OK 13 Confirm the time you entered is displayed and then press OK 14 Press the Home key A password for accessing the Administrator Tools menu can be specified in Admin Tools Lock For Admin Tools ...

Page 176: ...ng the Administrator Settings The Address Book can contain up to 220 entries 20 Quick Dial entries and 200 Speed Dial entries Registering Fax Destinations Using the Control Panel 1 Press the Home key ECC202 2 Press the Setting icon on the Home screen 3 Press Address Book 4 Enter the password using the number keys and then press OK 5 Select Quick Dial List or Speed Dial List 6 Select the number of ...

Page 177: ... access number specified in External Access No before the fax number For External Access No see page 251 Administrator Tools Settings Use Web Image Monitor to register an Internet Fax destination an e mail address For details about registering an Internet Fax destination see page 174 Registering Fax Destinations A password for accessing the Address Book menu can be specified in Admin Tools Lock Fo...

Page 178: ...ng Fax Destinations Using Web Image Monitor 1 Start the web browser and access the machine by entering its IP address The top page of Web Image Monitor appears 2 Click Quick Dial Destination or Fax Speed Dial Destination 3 From the Destination Type list select Fax 4 Select Quick Dial Number or Speed Dial Number and then select the registration number from the list 5 Register information as necessa...

Page 179: ...riefly before it dials the digits following the pause You can specify the length of the pause time in the Pause Time setting under Transmission Setting For Pause Time see page 225 Fax Settings For details about using Web Image Monitor see page 269 Configuring the Machine Using Utilities To use tone services on a pulse dialing line insert in the fax number switches the dialing mode from pulse to to...

Page 180: ...ax number again to confirm the destination is correct Transmission is disabled if the confirmation fax number does not match the first fax number This function helps prevent users accidentally sending faxes to the wrong destination This function is available only when an administrator password is specified 1 Press the Home key ECC202 2 Press the Setting icon on the Home screen 3 Press Administrato...

Page 181: ... A password for accessing the Administrator Tools menu can be specified in Admin Tools Lock For Admin Tools Lock see page 251 Administrator Tools Settings Registering Fax Destinations 179 ...

Page 182: ...t once This is convenient when you are in a hurry and want to remove the document from the machine In this mode you can send a fax to multiple destinations If the Auto Redial under Transmission Setting is enabled the machine redials the fax destination automatically when the line is busy or a transmission error occurs The number of redial attempts is set to two or three in five minute intervals de...

Page 183: ...converts scanned images to TIFF S MH encoding files and send them as attachments to e mail The level of security for Internet communications is low It is recommended that you use the telephone network for confidential communications Internet Fax delivery might be delayed due to network congestion Use a telephone line if the fax needs to be delivered in a timely manner The Internet Fax function sup...

Page 184: ...originals both in the ADF and on the exposure glass 1 Press the Home key ECC202 2 Press the Fax icon on the Home screen 3 Place the original on the exposure glass or in the ADF To place the originals see page 76 Placing Originals 4 Select the Fax tab or Internet Fax tab 5 Select Address Book Manual Entry or Redial 6 Enter the fax number up to 40 characters or specify a destination For details abou...

Page 185: ...y insert a pause in a fax number The machine pauses briefly before it dials the digits following the pause You can specify the length of the pause time in the Pause Time setting under Transmission Setting For Pause Time see page 225 Fax Settings To use tone services on a pulse dialing line insert in a fax number switches the dialing mode from pulse to tone temporarily You can specify multiple dest...

Page 186: ...machine is in Immediate Transmission mode resend the fax starting from the jammed page When in Memory Transmission mode scan the entire originals again For details about removing paper jammed in the ADF see page 357 Removing Paper Jams The machine can store up to 5 unsent fax jobs Canceling a Transmission This section explains how to cancel a fax transmission Canceling a transmission before the or...

Page 187: ...transmission is halted as soon as you finish the cancellation procedure However some pages of the document may already have been sent and received at the other end If the transmission finishes while this procedure is being processed the transmission is not canceled Note that the transmission duration is short if an Internet Fax is being executed If you cancel sending a fax while broadcasting only ...

Page 188: ...r Delete All Delete To delete a fax job select the desired job and then select Yes Selecting No exits to the previous level of the menu tree without deleting the fax job Delete All To delete the fax jobs select Yes Selecting No exits to the previous level of the menu tree without deleting the fax job 5 Press Exit You cannot view files that are in the process of being sent If you specify a broadcas...

Page 189: ...Quick Dial a check mark appears against the selected Quick Dial For registering the Quick Dial entries see page 174 Registering Fax Destinations You can check the registered names and fax numbers by printing a report For printing the Quick Dial list see page 259 Printing Lists Reports Specifying the destination using Speed Dial 1 Press the Home key ECC202 2 Press the Fax icon on the Home screen 3 ...

Page 190: ...key ECC202 2 Press the Fax icon on the Home screen 3 Add a destination by using one of the following methods To add a Quick Dial destination press Address Book press the Quick Dial tab select a destination and then press OK To add a Speed Dial destination press Address Book press the Speed Dial tab select a destination and then press OK To add a manually specified destination press Manual Entry pr...

Page 191: ...creen 3 Press Redial 4 Specify the destination and then press OK Useful Sending Functions You can check the status of the other party s machine easily before sending a fax by using the On Hook Dial function Using an external telephone you can talk and send a fax in one call This function is not available with Internet Fax Sending a fax using On Hook Dial The On Hook Dial function allows you to che...

Page 192: ...ress TX and then press the B W Start key For details about selecting the transmission mode see page 180 Selecting Transmission Mode For details about Fax No Confirmation see page 251 Administrator Tools Settings Sending a fax after a conversation An external telephone allows you to send a fax after finishing your conversation without having to disconnect and redial This function is useful when you...

Page 193: ...ment ask them to switch to facsimile mode 7 If you hear a high pitched tone press the B W Start key ECC205 8 If the original is placed on the exposure glass press TX and then press the B W Start key 9 Replace the handset Specifying Scan Settings for Faxing Adjusting image density This section describes how to adjust image density for the current job There are three image density levels The darker ...

Page 194: ...nsity see page 225 Fax Settings Specifying the resolution This section describes how to specify the scan resolution for the current job There are three resolution settings Standard Select this when the original is a printed or typewritten document with normal sized characters Detail Select this when the original is a document with small print Photo Select this when the original contains images suc...

Page 195: ...ss Resolution 5 Select the desired resolution and then press OK 6 Confirm the resolution you selected is displayed and then press OK You can change the machine s default Resolution setting to always scan with a specific resolution level For Resolution see page 225 Fax Settings Sending a Fax 193 ...

Page 196: ...omes full while storing this data the fax transmission will be canceled If this happens lower the resolution or reduce the number of pages and try again 1 Open the file you want to send 2 On the File menu click Print 3 Select the LAN Fax driver as the printer and then click Print 4 Specify a destination To specify a destination from the LAN Fax address book Select a destination from User List and ...

Page 197: ... From the View list you can select the types of destinations to display All Displays all destinations Group Displays groups only User Displays individual destinations only If sending faxes via LAN Fax is restricted you must enter a user code in the LAN Fax driver s property before sending a fax For details about entering a user code see page 293 When Machine Functions are Restricted Canceling a fa...

Page 198: ...ars 3 Click the Setup tab 4 Configure settings as necessary and then click OK For details about the settings see the LAN Fax driver help Configuring the LAN Fax Address Book This section describes the LAN Fax address book Configure the LAN Fax address book on the computer The LAN Fax address book allows you to specify LAN Fax destinations quickly and easily The LAN Fax address book can contain up ...

Page 199: ...nt to register a series of destinations that contain similar information To close the dialog box without modifying the original destination click Cancel 3 Confirm the setting and then click OK Registering groups 1 Open the LAN Fax address Book and then click Add Group 2 Enter the group name in Group Name 3 Select the destination you want to include in the group from User List and then click Add To...

Page 200: ...ick Delete A confirmation message appears 2 Click Yes 3 Confirm the setting and then click OK A destination is automatically deleted from a group if that destination is deleted from the LAN Fax Address Book If you are deleting the last destination from a group a message asking you to confirm the deletion appears Click OK if you want to delete the group Deleting a group does not delete the destinat...

Page 201: ...at empty cannot be selected for Name and Fax 4 Click OK For details about the settings see the LAN Fax driver help CSV files are exported using Unicode encoding LAN Fax Address Book data can be imported from CSV files whose character encoding is Unicode or ASCII Group data cannot be exported or imported Up to 1000 destinations can be registered in the LAN Fax Address Book If this limit is exceeded...

Page 202: ...ng Reception Mode The following explains the reception modes of the fax function and how to select them In FAX TAD mode the machine receives the fax automatically after the external telephone answering device rings the number of times specified in No of Rings TAD Set the external telephone answering device to ring before receiving a fax For details about No of Rings TAD see page 225 Fax Settings T...

Page 203: ...coming calls in fax reception mode after the external telephone rings the number of times specified It is convenient for those who only use telephones for outgoing calls FAX TAD mode auto reception In this mode the external telephone answering device answers and records messages when the machine receives telephone calls If the incoming call is a fax call the machine receives the fax automatically ...

Page 204: ...o receive faxes after the external telephone answering device rings the number of times specified in No of Rings TAD under Fax Settings Make sure to set the external telephone answering device to answer calls before the machine starts to receive faxes For No of Rings TAD see page 225 Fax Settings An external telephone is required to use this machine as a telephone For details about connecting an e...

Page 205: ...s automatically if a fax calling tone is detected from an incoming call If you answer a call with the external telephone while the machine is ringing a normal telephone call starts If you hear a fax calling tone receive the fax manually To receive the fax manually see page 202 Receiving a fax in FAX TEL Manual mode You can specify how long the machine rings before it receives faxes in the RX Mode ...

Page 206: ...y and disconnect the call Receiving an Internet Fax You can set the machine to periodically check for e mails Internet Faxes and receive them automatically or you can manually check and receive them Specify the e mail address of this machine for receiving Internet Faxes in User Account under POP3 settings of Web Image Monitor This machine may not be able to receive e mails in HTML format Automatic...

Page 207: ... there is any Receiving a fax using Web Image Monitor 1 Start the Web browser and access the machine by entering its IP address The top page of Web Image Monitor appears 2 Click Network Settings 3 Click the Internet Fax tab 4 Select Automatic POP to Active or Inactive Active Automatic reception Inactive Manual reception 5 Enter the administrator password 6 Click OK 7 Close the Web browser For deta...

Page 208: ...ing them out The table below shows what happens after forwarding succeeds or fails depending on the machine s configuration Forwarding Print Forwarded File Print Received File Results Success Off Not applicable The machine deletes the fax from memory Success On On The machine prints out the fax and deletes it from memory Success On Off The machine stores the fax in memory for later manual printing...

Page 209: ... The image file format can be specified in Forwarded File Format on the Fax tab For details about specifying the image file format see page 282 Fax Tab Forwarding settings To specify the forwarding conditions for received faxes configure the machine as follows 1 Press the Home key ECC202 2 Press the Setting icon on the Home screen 3 Press Fax Settings 4 Press Reception Settings 5 Press 6 Press Rec...

Page 210: ...n Destination Select a scan destination as a forwarding destination 5 Enter the administrator password 6 Click OK 7 Close the web browser For details about using Web Image Monitor see page 278 Configuring the System Settings Configuring the storing conditions To specify the storing conditions for received faxes configure the machine as follows 1 Press the Home key ECC202 2 Press the Setting icon o...

Page 211: ...ted from memory If the machine is unable to print out a fax due to machine errors such as an empty paper tray or a paper jam the fax will remain in memory The remaining pages will start printing as soon as the problem is resolved Printing out faxes stored in memory This section explains how to print out received faxes stored in the machine s memory If the Data In indicator is flashing there is a f...

Page 212: ...chine s memory that could not be printed out due to machine errors such as an empty paper tray or a paper jam The printing will start as soon as the problem is resolved Receiving or Rejecting Faxes from Special Senders You can set the machine to receive or reject faxes only from the registered Special Senders This helps you screen out unwanted documents such as junk faxes and prevents the wasting ...

Page 213: ...lick OK 8 Close the Web browser A fax number can contain 0 to 9 and space Limiting the incoming faxes This section explains how to set the machine to receive or reject faxes only from the programmed Special Senders 1 Start the Web browser and access the machine by entering its IP address The top page of Web Image Monitor appears 2 Click System Settings 3 Click the Fax tab 4 For Authorized Receptio...

Page 214: ...o receive faxes from the Special Senders and reject faxes from all other senders Other Than Special Sender Select this to reject faxes from the Special Senders and receive faxes from all other senders 6 Enter the administrator password 7 Click OK 8 Close the Web browser 6 Sending and Receiving a Fax 212 ...

Page 215: ...rints the list with the entries sorted by Speed Dial registration number By Name Prints the list with the entries sorted by name Special Sender List Prints a list of fax Special Senders Power Failure Report Prints a report when the machine s power has been interrupted while sending or receiving a fax or images stored in the machine s memory have been lost due to the machine being turned off for a ...

Page 216: ...6 Sending and Receiving a Fax 214 ...

Page 217: ...y ECC202 2 Press the Setting icon on the Home screen 3 Select the settings you want to use For a list of available items see page 216 Menu Chart If you select Address Book Network Settings or Administrator Tools menu you might be requested to enter a password Enter the eight digit password and then press OK For details about the password see Admin Tools Lock on page 251 Administrator Tools Setting...

Page 218: ...r details see page 222 Scanner Settings Fax Settings For details see page 225 Fax Settings Address Book For details see page 234 Address Book System Settings For details see page 235 System Settings Paper Settings For details see page 246 Paper Settings Network Settings For details see page 261 Network Settings Print List Report For details see page 259 Printing Lists Reports Administrator Tools F...

Page 219: ...he paper of the specified size the machine starts to print from the tray specified as the priority tray in Paper Tray Priority under Paper Settings If that tray runs out of paper the machine automatically switches to the other tray to continue printing If Tray 2 is not installed only Tray 1 and Bypass Tray appear Tray 1 Tray 2 Bypass Tray A4 8 1 2 11 Default Tray 1 Sort Configures the machine to s...

Page 220: ...tures Photo Select this when the original contains photographs or pictures Use this mode for the following types of original Photographs Pages that are entirely or mainly photographs or pictures such as magazine pages Default Text Photo Density Specifies the image density for photocopying Increase the level black squares to increase the density Default The default setting is the middle of 5 adjust...

Page 221: ...A5 B5 B6 82 8x13 A4 93 100 122 A5 B5J 141 A5 A4 B6 B5 200 A6 A4 400 Manual Entry 50 65 78 93 100 129 155 200 400 Manual Entry Default 100 Color Adjustment Specify the color balance of red green and blue Adjust the color tastes using or Default The default setting is the middle of 5 adjustment levels Copier Settings 219 ...

Page 222: ... that enabling combined copying automatically disables ID card copying Off 1S 2Org Cmb 2on1 1S 1S 4Org Cmb 4on1 1S 1S Orig 2S Copy 1S 4Org Cmb 2on1 2S 1S 8Org Cmb 4on1 2S 2S Orig 1S Copy 2S 1Org Cmb 2on1 1S 2S 2Org Cmb 4on1 1S 2S Orig 2S Copy 2S 2Org Cmb 2on1 2S 2S 4Org Cmb 4on1 2S Manual 2Sd Scan Mode Default Off B W Quality Setting Specify an image quality for black and white printing The scanni...

Page 223: ...the ID card copy scanning size Horizontal 50 to 216mm 1 90 to 8 50 inches Vertical 50 to 148mm 1 90 to 5 83 inches Default horizontal vertical 96 64mm 3 78 2 52inches Center Line Specify whether to draw a center line when making ID card copy Print Do not Print Default Do not Print Copier Settings 221 ...

Page 224: ...te images Images contain only black and white colors Gray Scale The machine creates 8 bit black and white images Images contain black and white and intermediate gray colors Default Halftone Maximum Email Size Specifies the maximum size of a file that can be sent by e mail 1 MB 2 MB 3 MB 4 MB 5 MB No Limit Default 1 MB Density Specifies the image density for scanning originals Increase the level bl...

Page 225: ...the exposure glass Off On Default Off Single Multi Page Specifies whether to create a multi page file containing all pages or separate single page files when scanning multiple pages Note that a scanned file can contain multiple pages only when the file format is PDF or TIFF If the file format is JPEG a single page file is created for each scanned page Multi page Single Page Default Multi page Scan...

Page 226: ...pecify whether or not to display the message with the tip for specifying the Scan to Folder setting The message appears when selecting the Folder tab in scanner mode Off On Default On 7 Configuring the Machine Using the Control Panel 224 ...

Page 227: ... receives faxes only when you manually receive faxes FAX TAD The machine receives faxes automatically when a fax call is received Otherwise the connected telephone answering device answers the call FAX TEL Auto The machine receives faxes automatically if a fax calling tone is detected from an incoming call If you answer the call with the external telephone while the machine is ringing a normal tel...

Page 228: ...efore it starts to receive faxes in Fax Only mode 3 to 5 times Default 3 times RX Mode Switch Time Specifies how long the machine rings before it starts to receive faxes in FAX TEL Auto mode 5 to 99 seconds Default 15 seconds Authorized Reception Sets the machine to receive or reject faxes only from the programmed Special Senders This helps you screen out unwanted documents such as junk faxes and ...

Page 229: ...ts out the received faxes and deletes them from memory within the specified time Off Store the received faxes in memory for manual printing specified time Default On Print Forwarded File Sets the machine to store the faxes in memory for printing or delete them after forwarding On Store the faxes in memory for printing after forwarding Off Delete the faxes from memory after forwarding Default Off N...

Page 230: ...only A4 Letter or Legal size paper can be used for printing faxes Make sure to select a tray that contains paper of the valid size If Tray 2 is not installed only Tray 1 appears Auto The machine uses Tray 1 and Tray 2 if they contain paper of the same size In this case the machine starts to print from the tray specified as the priority tray in Paper Tray Priority under Paper Settings If that tray ...

Page 231: ... fax jobs Communication Sett Item Description Value ECM Transmission Sets the machine to automatically resend parts of the data that are lost during transmission Off On Default On ECM Reception Sets the machine to automatically receive parts of the data that are lost during reception Off On Default On Dial Tone Detect Sets the machine to detect a dial tone before the machine begins to dial the des...

Page 232: ... the machine is in Immediate Transmission mode the image of the original will not be reproduced on the report even if Error Only Image or Every TX Image is selected Note that if a memory error occurs for LAN Fax transmission a transmission report will always be printed regardless of this setting The transmission report will be printed on A4 or Letter size paper Error Only Prints a report when a tr...

Page 233: ...or Facsimile under Paper Tray Priority in Paper Settings on A4 or Letter size paper Auto Print Do not Auto Print Default Auto Print Transmission Setting Item Description Value Immediate TX Sets the machine to send a fax immediately when the original is scanned Off Select this when using Memory Transmission On Select this when using Immediate Transmission Next Fax Only Select this when using Immedi...

Page 234: ...ault The default setting is the middle of 3 adjustment levels Pause Time Specifies the length of pause time when a pause is inserted between the digits of a fax number 1 to 15 seconds Default 3 seconds Auto Redial Sets the machine to redial the fax destination automatically when the line is busy or a transmission error occurs if the machine is in Memory Transmission mode The number of redial attem...

Page 235: ...riginal Specifies the orientation to fax and whether to have faxes printed in both sides Simplex Portrait Dup Portrait T to T Dup Portrait T to B Dup Landscape T to T Dup Landscape T To B Default Simplex Portrait Fax Settings 233 ...

Page 236: ...ial entries The fax number can contain up to 40 characters including 0 to 9 pause and space Speed Dial List Specifies the fax number and name for Speed Dial entries You can register up to 200 Speed Dial entries No Specifies the Speed Dial number Name Specifies the name for Speed Dial entries The name can contain up to 20 characters Number Specifies the fax number for Speed Dial entries The fax num...

Page 237: ...s the volume of the ringing tone Off Low Middle High Default Middle On Hook Mode Specifies the volume of the sound from the speaker during on hook mode Off Low Middle High Default Middle Job End Tone Specifies the volume of the beep that sounds when a job is complete Off Low Middle High Default Middle Job Error Tone Specifies the volume of the beep that sounds when a fax transmission error occurs ...

Page 238: ...y prints the data it has received If printing is frequently interrupted by data from other ports increase the timeout period 15 sec 60 sec 300 sec Default 60 sec Network Specifies how many seconds the machine waits for print data if the data is interrupted while it is being sent from the computer via network If the machine does not receive any more data within the time specified here the machine o...

Page 239: ...ication for other functions will expire immediately after using that function This setting appears only when the user restriction function is enabled via Web Image Monitor 5 to 60 seconds in increments of 1 second Default 30 seconds Fixed USB Port Specifies whether the same printer LAN Fax driver can be used for multiple machines or not under USB connection Off You must install the printer LAN Fax...

Page 240: ...Continue Item Description Value Auto Continue Sets the machine to ignore an error with paper size or type and continue printing The printing stops temporarily when an error is detected and restarts automatically after about ten seconds using the settings made on the control panel However if the size of paper specified on the control panel and that of the paper loaded in the paper tray or the paper...

Page 241: ...interior You may hear some noise while cleaning is being executed This noise does not indicate a malfunction Off On Default On B W Print Priority Item Description Value B W Print Priority Sets the machine to suppress the consumption of color toner when printing black and white pages Also the amount of color toner consumed during warm up time for maintenance will also be lowered Note that the defau...

Page 242: ...inted with the remaining toner is approximately 300 Normal Low toner level notification will be made when the number of pages that can be printed with the remaining toner is approximately 200 Later Low toner level notification will be made when the number of pages that can be printed with the remaining toner is approximately 100 Default Normal Auto Power Off Item Description Value Auto Power Off T...

Page 243: ... Improved to increase the toner fusibility in order to improve its adherence etc Normal Fix Quality Improved Default Normal Curl Prevention Mode Item Description Value Curl Prevention Mode Set this to Curl Prevented to reduce paper curl Normal Curl Prevented Default Normal System Settings 241 ...

Page 244: ...he single sided printing condition The test page contains network settings PCL Font List Prints installed PCL font list PS Font List Prints installed PostScript font list System Item Description Value Copies Sets the machine to print the specified number of sets This setting is disabled if the number of pages to print is specified by the printer driver 1 to 999 Default 1 Sub Paper Size Sets the ma...

Page 245: ...Bind Default None Blank Page Print Sets the machine to print blank pages When cover sheet printing is enabled from the printer driver cover sheets are inserted even if you select Off Note that this setting has lower priority than the PostScript 3 printer driver s blank page setting Off On Default On B W Page Detect Sets the machine to print all monochrome pages in monochrome mode even if color pri...

Page 246: ...ch Specifies the number of characters per inch for the default font This setting is effective only for fixed space fonts 0 44 to 99 99 Default 10 00 pitch Symbol Set Specifies the character set for the default font The following sets are available Roman 8 Roman 9 ISO L1 ISO L2 ISO L5 PC 8 PC 8 D N PC 850 PC 852 PC 858 PC8 TK Win L1 Win L2 Win L5 Desktop PS Text VN Intl VN US MS Publ Math 8 PS Math...

Page 247: ...CR to LF Sets the machine to append a CR code to each LF code to print text data clearly Off On Default Off PCL Resolution Specifies the print resolution in dots per inch 600 600 1bit 600 600 2bit 600 600 4bit Default 600 600 1bit PS Menu Specifies conditions when using PostScript for printing Item Description Value PS Resolution Specifies the print resolution in dots per inch 600 600 1bit 600 600...

Page 248: ...lt 81 2 11 Paper Size Tray 2 Specifies the paper size for Tray 2 This setting appears only when the optional paper feed unit is installed A4 81 2 11 Default A4 Default 81 2 11 Paper Size Bypass A4 B5 JIS A5 B6 JIS A6 81 2 14 81 2 11 51 2 81 2 71 4 101 2 8 13 81 2 13 81 4 13 16K 41 8 91 2 37 8 71 2 C5 Env C6 Env DL Env A5 LEF 81 2 132 5 81 2 133 5 Custom Size Default A4 Default 81 2 11 7 Configurin...

Page 249: ...Prepunched Paper Label Paper Bond Paper Cardstock Envelope Thick Paper 2 Default Plain Paper 2 Paper Type Tray 2 Specifies the paper type for Tray 2 This setting appears only when the optional paper feed unit is installed Thin Paper Plain Paper 1 Plain Paper 2 Middle Thick Paper Thick Paper 1 Recycled Paper Color Paper Letterhead Preprinted Paper Prepunched Paper Default Plain Paper 2 Paper Settin...

Page 250: ...sing Tray 1 are handled Machine Setting s The paper settings configured on the machine s control panel are applied to all print jobs An error occurs when the paper settings specified by the printer driver or the print command do not match the machine s settings Driver Command When executing a print job specifying the paper tray the paper settings specified in the printer driver or in the print com...

Page 251: ... s settings Printing proceeds even if the paper size type settings of the machine and printer driver do not match However if the paper is too small for the print job the printed image will be cropped Any Custom Size Type The machine prints custom size print jobs according to the printer driver s settings and prints standard size print jobs according to the machine s settings For custom size print ...

Page 252: ... that matches the print job the machine starts to print from the specified tray Tray 1 Tray 2 Copier Selects a tray to check first when A4 or 81 2 11 is selected for Select Paper under copy settings and both tray 1 and tray 2 contain paper of that size the machine starts to print from the specified tray Tray 1 Tray 2 Facsimile Auto is selected for Select Paper Tray under fax feature settings and b...

Page 253: ...Day Month Day Year or Day Month Year Year 2000 to 2099 Month 1 to 12 Day 1 to 31 Set Time Sets the time of the machine s internal clock Time format 12 hour Format 24 hour Format AM PM stamp AM PM for 12 hour Format Hour 0 to 23 for 24 hour Format or 1 to 12 for 12 hour Format Minute 0 to 59 Program Fax Info Specifies the fax name and fax number of the machine Number Specifies the fax number of the...

Page 254: ...ched telephone network PSTN or a private branch exchange PBX PSTN PBX Default PSTN External Access No Specifies the dial number to access the outside line when the machine is connected to a PBX Make sure that this setting matches the setting of your PBX Otherwise you may not be able to send faxes to outside destinations 0 to 999 Default 9 Function Priority Specifies the mode that is activated when...

Page 255: ...recovers from Energy Saver Mode when it receives a print job prints a received fax or one of the keys on the control panel is pressed Regardless of the settings for Energy Saver Mode 1 or Energy Saver Mode 2 the machine enters Energy Saver Mode 1 after being idle for 30 seconds Energy Saver Mode 1 The machine enters Energy Saver Mode 1 if the machine has been idle for about 30 seconds It takes les...

Page 256: ...settings for Energy Saver Mode 1 or Energy Saver Mode 2 the machine enters Energy Saver Mode 1 after being idle for 30 seconds Energy Saver Mode 2 The machine enters Energy Saver Mode 2 after the period of time specified for this setting is passed The machine consumes less power in Energy Saver Mode 2 than in Energy Saver Mode 1 but it takes longer to recover from Energy Saver Mode 2 than from Ene...

Page 257: ...ge you have specified during the Initial Setup which is required after turning on the machine for the first time English German French Italian Spanish Dutch Swedish Norwegian Danish Finnish Portuguese Czech Hungarian Polish Simplified Chinese Russian Brazilian Portuguese Turkish Traditional Chinese Arabic Administrator Tools Settings 255 ...

Page 258: ...rael Italy Japan Jordan Kuwait Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Mexico Montenegro Morocco Netherlands New Zealand Nicaragua Nigeria Norway Country Region Selects the country region in which the machine is used The country region you specify determines the time and date display format and the default values of the fax transmission related settings Make sure to select...

Page 259: ...o the previous level of the menu tree without clearing the settings Clear Address Book Clears the fax Quick Dial Speed Dial destinations Press Yes to execute Press No to exit to the previous level of the menu tree without clearing the destinations Admin Tools Lock Specifies an eight digit password for accessing the Address Book Network Settings and Administrator Tools menus The password must be sp...

Page 260: ...ntered twice when specifying a destination manually When this function is enabled you cannot use the On Hook Dial function This function appears only when a password is specified under Admin Tools Lock Off On Default Off Save Scn Data to USB Specify whether to enable or disable Scan to USB This function appears only when a password is specified under Admin Tools Lock Inactive Active Default Active...

Page 261: ...sizes of paper into the tray before printing reports Configuration Page Prints general information and the current configurations of the machine Fax Journal Prints a fax transmission and reception journal for the last 50 jobs TX RX Standby Files Prints a list of fax jobs remaining in the machine s memory to be printed sent or forwarded Quick Dial Dest Prints a list of scan and fax Quick Dial entri...

Page 262: ...ted by name Scanner Dest List Prints a list of scan destinations Scanner Journal Prints a scanner journal for the last 100 Scan to E mail Scan to FTP and Scan to Folder transmissions Maintenance Page Prints the maintenance page Special Sender List Prints a list of fax Special Senders 7 Configuring the Machine Using the Control Panel 260 ...

Page 263: ...iguration is not displayed Disable Enable Default Disable Connection Mode Item Description Value Connection Mode Select the network connection mode Ethernet Wi Fi Default Ethernet Ethernet Item Description Value MAC Address Displays the machine s MAC address Ethernet Speed Displays the current Ethernet speed setting 100Mbps Full Duplex 100Mbps Half Duplex 10Mbps Full Duplex 10Mbps Half Duplex No E...

Page 264: ...cation Select a speed that matches your network environment For most networks the default setting is the optimum setting Auto Select 100Mbps Full Duplex 100Mbps Half Duplex 10Mbps Full Duplex 10Mbps Half Duplex Default Auto Select 7 Configuring the Machine Using the Control Panel 262 ...

Page 265: ...fault 11 22 33 44 Subnet Mask Specifies the machine s subnet mask when DHCP is not used Use this menu to check the current subnet mask when DHCP is used It is not possible to enter 0 0 0 0 or 255 255 255 255 Default 255 255 255 0 Gateway Address Specifies the machine s default gateway address when DHCP is not used Use this menu to check the current default gateway address when DHCP is used Default...

Page 266: ...e machine s IPv6 address when DHCP is not used Can contain up to 39 characters For details about entering characters see page 41 Entering Characters Prefix Length Specifies the prefix length using a value between 0 and 128 Gateway Address Specifies the IPv6 address of the default gateway Can contain up to 39 characters For details about entering characters see page 41 Entering Characters Stateless...

Page 267: ...ut using a central access point Wi Fi Status Status Displays the current connection status Mac Address Displays the machine s MAC address SSID Displays detailed information about the SSID Setup Wizard Displays the procedure for manually connecting to a wireless LAN It leads you step by step through configuring the settings for connecting with a wireless LAN WPS Connects with one touch using WPS Wi...

Page 268: ... Name Displays the current SSID of the machine Password Specify the password for Wi Fi Direct connection Contact your network administrator for information about the network configuration 7 Configuring the Machine Using the Control Panel 266 ...

Page 269: ...rver RC Gate Setup Item Description Value Request No Displays the request number issued by Remote Reference Refers to the machine s registration information RC Gate Location Displays the location of the machine as a result of the reference function Confirm the information and proceed with the registration Registration Registers the machine to Remote Remote At Remote is an Internet based support fo...

Page 270: ...7 Configuring the Machine Using the Control Panel 268 ...

Page 271: ...laying the machine s status or settings Configuring the machine s settings Registering the scan and fax destinations Registering the fax Special Senders Configuring the user restriction settings Configuring the network settings Configuring the IPsec settings Printing reports Setting the administrator password and e mail address Resetting the machine s configuration to the factory default Creating ...

Page 272: ...web browsers Internet Explorer 10 or later Microsoft Edge Google Chrome Firefox 3 0 or later Safari 11 0 or later To operate the machine via Web Image Monitor you must first configure the machine s TCP IP or wireless LAN settings For details see page 261 Network Settings or see page 295 Configuring the Network Settings 8 Configuring the Machine Using Utilities 270 ...

Page 273: ... page of Web Image Monitor appears Top page Every Web Image Monitor page is divided into the following areas ECC264 4 3 2 1 1 Menu area Clicking a menu shows its contents in the main area 2 Tab area Contains tabs for switching between information and settings you want to see or configure 3 FAQs Knowledge Base Provides answers to frequently asked questions and other useful information about using t...

Page 274: ...proxy server configure the Web browser settings as necessary For details about the settings contact your network administrator The previous page may not appear even if the back button of the Web browser is clicked If this happens click the refresh button of the Web browser The FAQs Frequently Asked Questions Knowledge Base are not available in certain languages Information about Tray 2 appears onl...

Page 275: ... the machine s display Toner Item Description Black Shows the amount of black toner remaining Magenta Shows the amount of magenta toner remaining Yellow Shows the amount of yellow toner remaining Cyan Shows the amount of cyan toner remaining Waste Toner Bottle Shows the remaining life of the waste toner bottle as Status OK Almost Full or Full Intermediate Transfer Unit Shows the remaining life of ...

Page 276: ...e information about Tray 2 appears only when it is installed Counter Tab Page Counter Item Description Printer Shows the following for pages printed using the printer function Total number of pages printed using the printer function and lists reports printed from the List Test Print menu under Printer Settings Number of color pages Number of black and white pages printed using the printer function...

Page 277: ...y covered A4 pages Cyan Shows the following for pages printed using the printer copier and fax functions and lists reports Accumulated value of cyan toner A4 page coverage in percent Accumulated value of cyan toner consumption converted into fully covered A4 pages Magenta Shows the following for pages printed using the printer copier and fax functions and lists reports Accumulated value of magenta...

Page 278: ...ed value of cyan toner consumption converted into fully covered A4 pages Magenta Shows the following for pages printed in Economy Color Printing mode using the printer function Accumulated value of magenta toner A4 page coverage in percent Accumulated value of magenta toner consumption converted into fully covered A4 pages Yellow Shows the following for pages printed in Economy Color Printing mode...

Page 279: ...hows the version of firmware for the machine engine PCL Version Shows the version of the PCL interpreter PS Version Shows the version of the PS interpreter Machine ID Shows the identification number of the machine Fax Card Shows that a fax card is installed Total Memory Shows the total memory installed on the machine Checking the System Information 277 ...

Page 280: ...e volume of the sound from the speaker during on hook mode from Off Low Middle or High Job End Tone Select the volume of the beep that sounds when a job is complete from Off Low Middle or High Job Error Tone Select the volume of the beep that sounds when a fax transmission error occurs from Off Low Middle or High Alarm Volume Select the volume of the alarm that sounds when an operation error occur...

Page 281: ... 2 75 81g m2 Middle Thick 82 90g m2 Thick Paper 1 91 105g m2 Recycled Paper Color Paper Letterhead Preprinted Paper Prepunched Paper Bypass Tray Item Description Paper Size Select the paper size for the bypass tray from the following A4 A5 A5 210 148 mm A6 B5 JIS B6 JIS 81 2 14 81 2 13 81 2 11 81 4 13 8 13 51 2 81 2 71 4 101 2 81 2 132 5 81 2 133 5 41 8 91 2 37 8 71 2 C5 Env C6 Env DL Env 16K Cust...

Page 282: ...ed to all print jobs An error occurs when the paper settings specified by the printer driver or the print command do not match the machine s settings Driver Command When executing a print job specifying the paper tray the paper settings specified in the printer driver or in the print command are applied regardless of the machine s settings 8 Configuring the Machine Using Utilities 280 ...

Page 283: ...ceeds even if the paper size type settings of the machine and printer driver do not match but if the paper is too small for the print job the printed image will be cropped Any Custom Size Type The machine prints custom size print jobs according to the printer driver s settings and prints standard size print jobs according to the machine s settings For custom size print jobs printing proceeds even ...

Page 284: ...ay to continue printing The information about Tray 2 appears only when it is installed Fax Tab Select Paper Tray Item Description Select Paper Tray Select the tray for printing faxes from the following Auto Tray 1 or Tray 2 If Auto is selected the machine uses Tray 1 and Tray 2 if they contain paper of the same size In this case the machine starts to print from the tray specified as the priority t...

Page 285: ...nting after forwarding Inactive Delete the faxes from memory after forwarding Notify Forward Status Select whether e mail notifications are sent after forwarding faxes or not Email notification destination depends on how Forwarding Destination is specified If specified with E mail Address the notification will be sent to the administrator e mail address specified in Administrator E mail Address in...

Page 286: ...wanted documents such as junk faxes and prevents the wasting of fax paper Special Senders can be programmed in the Special Sender page Receive Conditions Specifies whether to receive or reject faxes from the programmed Special Senders Special Sender Receive faxes from the Special Senders and reject faxes from all other senders Other Than Special Sender Reject faxes from the Special Senders and rec...

Page 287: ... multiple trays contain valid paper the first tray the machine finds will be used for printing when that tray runs out of paper the machine automatically switches to the next tray to continue printing Fax Select the tray that the machine uses first for printing out faxes from Tray 1 or Tray 2 If Auto is selected for Select Paper Tray in the Fax page and both Tray 1 and Tray 2 contain paper of the ...

Page 288: ...g the control panel and Web Image Monitor with the data stored in NFC You can read and write the data in NFC by using the application corresponding to the machine Locked Print Timeout seconds Specifies how many seconds the machine holds a new Locked Print file when the machine cannot store any more Locked Print files 0 to 300 seconds Within this time you can print or delete the new Locked Print fi...

Page 289: ...and 200 Speed Dial destinations can be registered See the scan and fax sections for more information on registering destinations For details about registering scan destinations see page 136 Registering Scan Destinations For details about registering fax destinations using Web Image Monitor see page 174 Registering Fax Destinations Registering Destinations 287 ...

Page 290: ...nders Fax Special Senders can be registered using Web Image Monitor Up to 30 Special Senders be registered For details about registering Special Senders see page 200 Receiving a Fax 8 Configuring the Machine Using Utilities 288 ...

Page 291: ...xplains how to configure settings to permit only authorized users to use certain machine functions Using Web Image Monitor enable user restriction for all or some of the functions listed below and then register users who can use those functions Copying both color and black and white Color copying Sending faxes Scan to E mail FTP Folder Scan to USB Printing both color and black and white Color prin...

Page 292: ...t The user restriction setting is enabled for the selected function Proceed to the following steps to register users 4 Enter the administrator password 5 Click Apply 6 Click Available Functions per User A list of currently registered user entries appears 7 Select a user entry and then click Change The following window appears 8 Configuring the Machine Using Utilities 290 ...

Page 293: ...nter both the user name and user code to register a user entry Make sure that different user entries do not share the same user name or user code Modifying user entries This section explains how to modify user entries 1 Start the Web browser and access the machine by entering its IP address The top page of Web Image Monitor appears 2 Click Restrict Available Functions 3 Enter the administrator pas...

Page 294: ... 2 Click Restrict Available Functions 3 Enter the administrator password 4 Click Apply 5 Click Available Functions per User A list of currently registered user entries appears 6 Select the entry to delete and then click Delete 7 Confirm that the entry you have selected is the entry that you want to delete 8 Enter the administrator password 9 Click Apply 10 Close the Web browser 8 Configuring the M...

Page 295: ...older Scan to USB The machine requests for a user code when a user presses the B W Start or Color Start key The user must enter a valid user code from the control panel Printing both color and black and white Color printing Sending faxes via LAN Fax The user must enter a valid user code in the printer or LAN Fax driver before executing a print command Authentication using the control panel 1 If th...

Page 296: ...en click Preferences 4 Click the Valid Access tab or the Setup tab 5 Enter the user code using 1 to 8 digits and then click OK 6 Execute a print command If an incorrect user code is entered the job will be canceled automatically without any error message 8 Configuring the Machine Using Utilities 294 ...

Page 297: ... Shows the name used to identify the machine on the network Network Version Shows the version of the machine s network module a part of the machine firmware Ethernet MAC Address Shows the Ethernet MAC address of the machine Active Interface Shows the active communication method Wi Fi Direct IP Address Shows the IP address of Wi Fi Direct TCP IP Status Item Description DHCP Select whether the machi...

Page 298: ...ther or not the machine obtains its IPv6 address from a DHCP server IP Address DHCP Displays the IPv6 address obtained from the DHCP server when DHCP is set to Active Stateless Address Displays up to four stateless auto addresses Gateway Address Displays the machine s default gateway address Link local Address Displays the link local address of the machine The link local address is an address that...

Page 299: ...port 631 80 FTP Select to enable network printing using an embedded FTP server in the machine via TCP port 20 21 User Name User name for logging in to the FTP server Can contain up to 32 characters The default name is sysadm Password Password for logging in to the FTP server Can contain up to 32 characters The default password is sysadm RAW Select to enable network raw printing Port No Enter the T...

Page 300: ...Settings Item Description TLS Level Select the TLS security level from High Medium or Low TLS1 3 Specify whether or not to enable TLS 1 3 If TLS Level is set to High this setting is automatically enabled and cannot be disabled If TLS Level is set to Medium or Low this setting can be enabled disabled manually TLS1 2 Specify whether or not to enable TLS 1 2 If TLS Level is set to High this setting i...

Page 301: ...ne obtain its DNS information automatically When set to Auto Obtain DHCP Primary IPv6 DNS Server Secondary IPv6 DNS Server and IPv6 Domain Name below become unavailable Primary IPv6 DNS Server Enter the IPv6 address of the primary IPv6 DNS server Can contain up to 39 characters Secondary IPv6 DNS Server Enter the IPv6 address of the secondary IPv6 DNS server Can contain up to 39 characters IPv6 Do...

Page 302: ...ied address if the machine requires servicing Out of Toner Select to send an alert e mail to the specified address if toner runs out Cover Open Select to send an alert e mail to the specified address if a cover is open SNMPv1 v2 Tab SNMPv1 v2 Item Description SNMPv1 v2 Select whether to enable the machine to use SNMPv1 v2 services Trap SNMPv1 Item Description SNMPv1 Trap Select whether to enable t...

Page 303: ...ion of Get requests Can contain up to 32 characters Set Community Enter the community name to use for authentication of Set requests Can contain up to 32 characters Trap Community Enter the community name to use for authentication of Trap requests Can contain up to 32 characters System Item Description Location Enter the location of the machine The location entered here is displayed on the main pa...

Page 304: ...tion Algorithm and Encryption Password cannot be specified Non Authentication Non Encryption Authentication Algorithm Authentication Password Encryption Algorithm and Encryption Password cannot be specified Authentication Algorithm Specify the authentication algorithm from the following MD5 SHA1 SHA224 SHA256 SHA384 SHA512 Authentication Password Required Enter a password for the User account Can ...

Page 305: ...tion Password cannot be specified Authentication Algorithm Specify the authentication algorithm from the following MD5 SHA1 SHA224 SHA256 SHA384 SHA512 Authentication Password Required Enter a password for the Admin account Can contain up to 32 characters Encryption Algorithm Specify the encryption algorithm from the following AES128 DES Encryption Password Required Enter a password for encrypting...

Page 306: ...cked Port 465 is automatically selected Otherwise Port 25 is selected by default Authentication Method Select an authentication method from the following Anonymous The user name and password are not necessary SMTP The machine supports NTLM and LOGIN authentication POP before SMTP The POP3 server is used for authentication When sending e mails to an SMTP server you can enhance the SMTP server secur...

Page 307: ...Can contain up to 64 characters SSL TLS Select whether or not to apply SSL TLS encryption when receiving e mails from the POP3 server Check the box to enable SSL TLS Port No Enter the port number for POP3 1 to 65535 If SSL TLS is checked Port 995 is automatically selected Otherwise Port 110 is selected by default User Account Enter the user name for logging in to the POP3 server Can contain up to ...

Page 308: ... page Automatic POP Select whether to automatically connect to the POP3 server to check for new e mails or not If this setting is enabled the connection will be made at an interval specified in POP Interval minutes POP Server E mail Reception Setting Select whether to leave or delete e mails in the POP3 server after receiving them No Delete e mails from the server after receiving them Save E mail ...

Page 309: ...s points is displayed You can select the SSID from the list Communication Mode Infrastructure is selected by default Therefore connect the machine to a wireless router or access point Authentication Select an authentication method Encryption Select an encryption method WPA Passphrase If WPA2 PSK or Mixed Mode WPA WPA2 is selected for Authentication enter the WPA encryption key WEP Key Length If WE...

Page 310: ...s and you can change the settings there If you are configuring the connection settings manually check the SSID authentication method or encryption key of the access point or wireless router in advance Wi Fi Direct Settings Item Description Wi Fi Direct Type Select 2 4 GHz or 5 GHz as the wireless LAN frequency SSID Enter the SSID name The SSID can contain up to 32 characters WPA Passphrase Enter t...

Page 311: ...ot submit a certificate to the certification authority directly via Web Image Monitor Install Certificate Select this item to install the certificate issued by the certification authority Import Certificate and Private Key Select this item to install the certificate created by the machine You can use certificates that are in the following formats PEM PKCS12 Export Certificate Select this item to b...

Page 312: ...DSA Create Certificate Request Item Description Common Name Required Enter the common name of the certificate The name can have up to 32 characters Organization Optional Enter the name of the organization requesting the certificate company or group name The name can have up to 32 characters Organizational Unit Optional Enter the name of the department requesting the certificate company or group na...

Page 313: ... Click Browse and then select the certificate to install Password Enter the password of the private key Export Certificate Item Description Password Enter the password of the private key The password has 4 to 32 characters Confirm Password Enter the same password as for Password View Certificate Show the installed certificates Configuring the Network Settings 311 ...

Page 314: ...IPsec from the following DHCPv4 DHCPv6 SNMP mDNS NetBIOS UDP Port 53550 All ICMP Bypass Select whether to apply IPsec to ICMP packets IPv4 and IPv6 from the following Active All ICMP packets will be bypassed without IPsec protection ping command echo request and echo reply is not encapsulated by IPsec Inactive Some ICMP message types will be bypassed without IPsec protection IPsec Policy List Tab ...

Page 315: ...ingly Activity Select whether to enable or disable the policy Name Enter the name of the policy Can contain up to 16 characters Address Type Select IPv4 or IPv6 as the type of IP address to be used in IPsec communication Local Address Displays the IP address of this printer Remote Address Enter the IPv4 or IPv6 address of the device with which to communicate Can contain up to 39 characters Prefix ...

Page 316: ... and data encryption ESP AH Establishes secure communication that supports both data encryption and authentication of packets including packet headers Note that you cannot specify this protocol when Tunnel is selected for Encapsulation Type Authentication Algorithm for AH Specify the authentication algorithm to be applied when AH or ESP AH is selected for Security Protocol from the following MD5 S...

Page 317: ...nable or disable PFS Perfect Forward Secrecy IKE Settings Item Description IKE Version Displays the IKE version Encryption Algorithm Specify the encryption algorithm from the following DES 3DES AES 128 AES 192 AES 256 Authentication Algorithm Specify the authentication algorithm from the following MD5 SHA1 IKE Life Time Specify the life time of the ISAKMP SA as a time period Enter a number of seco...

Page 318: ...File List Prints a list of fax jobs remaining in the machine s memory to be printed sent or forwarded Quick Dial Destination List Prints a list of Quick Dial entries Fax Speed Dial Destination List Prints a list of Speed Dial entries Scanner Destination List Prints a list of scan destinations Scanner Journal Prints a scanner journal for the last 100 Scan to E mail Scan to FTP and Scan to Folder tr...

Page 319: ...s Enter the administrator e mail address If the machine s e mail address is not configured in the SMTP page this address will be used as the sender s address of e mails sent from this machine such as notification e mails and Internet Faxes Can contain up to 64 characters To change the password it is necessary to enter the current password The password must be specified during the Initial Setup whi...

Page 320: ...twork Settings Backs up settings configured under the Network Settings Note that however Max E mail Size setting under Network Application will not be backed up here it will be backed up by Back up Menu Settings instead Back up Menu Settings Backs up settings that are not related to the network Back up Scan Destination Backs up scan destinations to a file Back up Settings of Available Functions Ba...

Page 321: ...store Setting Item Description File to Restore Enter the path and name of the file to restore or click Browse to select the file Follow the procedure below to restore configuration backup files 1 Click Browse 2 Navigate to the directory containing the backup file to restore 3 Select the backup file and click Open 4 Enter the administrator password 5 Click OK If the settings are not restored succes...

Page 322: ...es less time to recover from Energy Saver Mode 1 than from power off state or Energy Saver Mode 2 but power consumption is higher in Energy Saver Mode 1 than in Energy Saver Mode 2 Energy Saver Mode 2 Set the machine to enter Energy Saver Mode 2 after the period of time specified for Waiting Time 1 min 60 min is passed 1 to 60 minutes The machine consumes less power in Energy Saver Mode 2 than in ...

Page 323: ...arts other than genuine parts from the manufacturer with your office products If you try to print while the message Repl Rqrd Print Cart X is being displayed another message Continue printing may appear If this happens you can print a few pages by pressing Yes although the print quality may be lower Replace the print cartridge as soon as possible If the message Continue printing does not appear re...

Page 324: ...artridge when any of the following messages appear on the screen Repl Rqrd Print Cart X X indicates the toner color Prepare the indicated print cartridge when any of the following messages appear on the screen Rpl Rqrd Soon Print Cart X X indicates the toner color 1 Pull up the lever on the top cover and then carefully raise the top cover ECC128 2 Carefully lift out the print cartridge vertically ...

Page 325: ...tying your workspace The toner color is indicated by the label on each print cartridge 3 Take the new print cartridge out of the box and then take it out of the plastic bag DUE260 4 Hold the print cartridge and shake it from side to side five or six times ECC130 Even distribution of toner within the bottle improves print quality Replacing the Print Cartridge 323 ...

Page 326: ...rtridge ECC131 6 Check the toner color and corresponding location and then carefully insert the print cartridge vertically ECC132 7 Using both hands hold the center of the top cover and close the cover carefully ECC133 9 Maintaining the Machine 324 ...

Page 327: ...ironmental purposes mainly Europe and Asia If you want to discard your used toner container please contact your local sales office If you discard it by yourself treat it as general plastic waste material mainly North America Please see our local company website for information on the recycling of supply products or you can recycle items according to the requirements of your local municipalities or...

Page 328: ...reused When removing the waste toner bottle make sure not to tilt it Make sure the transfer unit is installed If the transfer unit is not installed install it before turning on the power Before removing the waste toner bottle from the machine spread paper or similar material around the area to keep toner from dirtying your workspace 1 Pull the front cover open lever and then carefully lower the fr...

Page 329: ...ift it up 2 1 ECC136 4 Holding the handle at the center of the waste toner bottle carefully pull it partially out without tilting it ECC137 5 Pull the waste toner bottle halfway out hold the bottle firmly and then pull it straight out ECC138 Replacing the Waste Toner Bottle 327 ...

Page 330: ...bottle from coming into contact with the intermediate transfer unit the position shown by the arrow in the illustration below do not lift the bottle while pulling it out ECC140 6 Close the bottle cap ECC141 9 Maintaining the Machine 328 ...

Page 331: ...event the waste toner bottle from coming into contact with the intermediate transfer unit the position shown by the arrow in the illustration below do not lift the bottle while inserting it ECC144 8 Push in the waste toner bottle until it clicks Pressing the handle at the center push the bottle all the way in Replacing the Waste Toner Bottle 329 ...

Page 332: ...er unit along the guide rails into the machine Do not manually operate the pressure lever because pressuring and depressing are interlocked with the front cover s position ECC146 10 When it stops push on the PUSH mark until it clicks ECC147 9 Maintaining the Machine 330 ...

Page 333: ...pper area of the cover firmly For easy replacement we recommend you purchase and store extra waste toner bottles Comply with the waste toner bottle recycling program whereby used waste toner bottles are collected for processing For details ask your sales or service representative Replacing the Waste Toner Bottle 331 ...

Page 334: ...message appears on the display contact your sales or service representative Replacing the Fusing Unit and Transfer Roller If the Alert indicator on the control panel lights up and the Replacement Required TransferRoller or Replacement Required Fusing Unit message appears on the display contact your sales or service representative 9 Maintaining the Machine 332 ...

Page 335: ... dry wipe the area and allow it to dry To avoid deformation discoloration or cracking do not use volatile chemicals such as benzine and thinner or spray insecticide on the machine If there is dust or grime inside the machine wipe with a clean dry cloth You must disconnect the plug from the wall outlet at least once a year Clean away any dust and grime from the plug and outlet before reconnecting A...

Page 336: ... the control panel Density Sensor Require Cleaning 1 Pull up the lever on the top cover and then carefully raise the top cover Make sure that the ADF is closed ECC128 2 Remove the rearmost print cartridge ECC167 3 Slide the toner density sensor lever once to the left ECC148 9 Maintaining the Machine 334 ...

Page 337: ... the print cartridge removed in Step 2 vertically ECC132 5 Using both hands hold the center of the top cover and close the cover carefully Be careful not to trap your fingers ECC133 Cleaning the Toner Density Sensor 335 ...

Page 338: ...ollows Do not use chemical cleaning fluids or organic solvents such as thinner or benzine 1 Turn off the power 2 Unplug the power cord from the wall outlet Remove all the cables from the machine 3 Pull out Tray 1 carefully with both hands DUE214 Place the tray on a flat surface If there is paper in the tray remove it 4 Wipe the friction pads with a damp cloth ECC149 9 Maintaining the Machine 336 ...

Page 339: ...late down until it clicks DUE215 7 Reload the removed paper into the tray and then push the tray carefully into the machine until it clicks into place DUE220 8 Insert the plug of the power cord into the wall socket securely Connect all the interface cables that were removed 9 Turn on the power Cleaning the Friction Pad and Paper Feed Roller 337 ...

Page 340: ...occur after cleaning the friction pad contact your sales or service representative If the optional Tray 2 is installed clean its friction pad and paper feed roller in the same way as you did for Tray 1 9 Maintaining the Machine 338 ...

Page 341: ...Do not use chemical cleaning fluids or organic solvents such as thinner or benzine Do not touch the transfer roller as shown below ECC151 1 Turn off the power 2 Unplug the power cord from the wall outlet Remove all the cables from the machine 3 Pull out Tray 1 carefully with both hands DUE214 Place the tray on a flat surface If there is paper in the tray remove it Cleaning the Registration Roller ...

Page 342: ... paper tray with a cloth ECC152 5 Push the metal plate down until it clicks DUE215 6 Reload the removed paper into the tray and then push the tray carefully into the machine until it clicks DUE220 9 Maintaining the Machine 340 ...

Page 343: ... if prints are smeared after a paper jam is cleared 8 Clean the registration roller by applying a soft damp cloth while turning it 9 Using both hands carefully push up the front cover until it closes ECC117 When closing the front cover push the upper area of the cover firmly 10 Plug in the power cord securely Connect all the cables that were removed 11 Turn on the power Cleaning the Registration R...

Page 344: ...not to hold the input tray when lifting the ADF for the tray might be damaged 2 Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture DUE285 9 Maintaining the Machine 342 ...

Page 345: ...F for the tray might be damaged 2 Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture DAC005 3 Close the ADF 4 Open the ADF cover ECC154 2 1 5 Clean the parts indicated below DUE322 Cleaning the Auto Document Feeder 343 ...

Page 346: ...6 Close the ADF cover 9 Maintaining the Machine 344 ...

Page 347: ...lso do not install the machine in places where chemical reactions are likely laboratories etc as doing so will cause the machine to malfunction Ventilation When you use this machine in a confined space without good ventilation for a long time or print large quantities you might detect an odd smell This might cause the output paper to also have an odd smell When you detect an odd smell regularly ve...

Page 348: ...or tilt the machine during transit Toner might spill inside the machine if the machine is not kept level during transit For more information about moving the machine contact your sales or service representative Disposal Ask your sales or service representative for information about correct disposal of this machine Where to Inquire Contact your sales or service representative for further informatio...

Page 349: ...ine s memory reached capacity while receiving a fax because the document was too large The paper tray was empty Load paper in the paper tray See page 48 Loading Paper The paper tray did not contain A4 Letter or Legal size paper Load valid size paper in the tray and configure the paper size settings under Paper Settings accordingly A cover or tray was open Close the cover or tray There was a paper ...

Page 350: ...le 2 Sided Copy A4 B5 LG LT EXE 8 13 81 4 13 81 2 13 16K 2 sided copy could not be performed because the tray does not contain the valid size paper which are A4 B5 Letter Legal Executive 8 13 inches 81 2 13 inches Folio or 16K Select the tray containing the A4 B5 Letter Legal or Executive size paper other than the bypass tray in the Select Paper setting See page 217 Copier Settings Specify the A4 ...

Page 351: ...ngs Check Paper Size The paper size set for the document differs from the size of the paper in the indicated tray Press Continue Printing to begin printing or press Job Reset to cancel the job Check Paper Type The paper type set for the document differs from the type of the paper in the indicated tray Press Continue Printing to begin printing or press Job Reset to cancel the job Connection Failed ...

Page 352: ... file exceeds the size limit for files that can be sent through e mail Configure Resolution under Scanner Settings to reduce the scanning resolution See page 222 Scanner Settings Configure Maximum Email Size under Scanner Settings to increase the allowed size See page 222 Scanner Settings Failed to Access File Press Clear key The Scan to USB function failed because the machine could not access the...

Page 353: ...e Remove the jammed paper See page 357 Removing Paper Jams Memory Overflow The number of fax jobs in memory unsent or unprinted faxes has reached maximum so new jobs cannot be stored Wait until pending jobs have been transmitted or printed Memory Overflow The data is too large or complex to print When performing printing on Legal size paper under certain print quality setting print data becomes to...

Page 354: ...e storing a fax in memory in Memory Transmission mode Resend the fax in parts as several smaller individual faxes or send at a lower resolution Misfeed Duplex Unit Remove Paper Paper has been jammed in the duplex unit Remove the jammed paper See page 357 Removing Paper Jams Misfeed Paper Tray Paper has been jammed in the paper tray Remove the jammed paper See page 357 Removing Paper Jams Misfeed S...

Page 355: ...s tray Remove paper from the bypass tray Replace Intermediate Transfer Belt The transfer belt is no longer usable and must be replaced Contact your sales or service representative Rpl Rqrd Soon Print Cart X The print cartridge is almost empty Prepare a new print cartridge ReplaceRequiredSoo n Waste Tnr Btl The waste toner bottle needs to be replaced soon Prepare a new waste toner bottle Replacemen...

Page 356: ...ctly and then try the operation again Server Response Error An error occurred in communication with the server before beginning transmission Confirm that the destination is registered correctly and then try the operation again If the problem could not be solved contact the network administrator SCXXX A fatal hardware error has occurred and the machine cannot function Contact your sales or service ...

Page 357: ...ee page 326 Replacing the Waste Toner Bottle TX Communication Error A transmission error occurred and the fax could not be transmitted correctly If the Auto Redial setting is enabled the machine will redial the number and try again If all attempts fail or if the machine is in Immediate Transmission mode the fax will not be transmitted Try the operation again Unavailable Paper Type 2 sided copy cou...

Page 358: ...was removed before the operation could be completed Check that the USB flash disk is securely inserted in the machine Do not pull out the USB flash disk until Ready appears on the display USB Memory Overflow Press Clear key The Scan to USB function failed because there was not enough memory on the USB flash disk Use a USB flash disk with enough memory Write Protect Press Clear key The Scan to USB ...

Page 359: ...over and remove paper See page 365 Removing Scanning Jams See the section identified by the message and remove the jammed paper accordingly Removing Printing Jams The inside of this machine becomes very hot Do not touch the parts labeled indicating a hot surface Some of this machine s internal components get very hot For this reason take care when removing misfed paper Not doing so could result in...

Page 360: ...Main unit DUE292 1 3 2 1 DUE288 2 DUE289 10 Troubleshooting 358 ...

Page 361: ...3 DUE290 Waste toner bottle ECC168 Paper feed unit DUE320 1 Removing Paper Jams 359 ...

Page 362: ...g inside the machine will cause further jams and possibly damage the machine Paper jam can cause pages to be lost Check your print job for missing pages and reprint any pages that did not print out If paper jams inside the fusing unit If paper jams inside the fusing unit follow the procedure below to remove it Since the temperature around the guide is high wait for it to cool down before checking ...

Page 363: ...ll the paper downward to remove it Do not pull it upward ECC158 Do not touch the fusing unit ECC157 If you cannot find the jammed paper check for it by pulling down the guide ECC159 Removing Paper Jams 361 ...

Page 364: ...irmly After closing the cover check that the error is cleared If paper jams inside a tray If paper jams in Tray 1 or 2 follow the procedure below to remove it 1 Pull the front cover open lever and then carefully lower the front cover ECC115 2 1 2 Pull out the jammed paper carefully ECC160 Do not touch the fusing unit 10 Troubleshooting 362 ...

Page 365: ...ont cover until it closes ECC117 When closing the front cover push the upper area of the cover firmly After closing the cover check that the error is cleared Do not pull out the paper tray Tray 1 If paper jams in Tray 2 but is difficult to locate pull out Tray 2 to remove it After removing the paper carefully push Tray 2 squarely back into the machine Removing Paper Jams 363 ...

Page 366: ... front cover ECC115 2 1 2 Carefully remove any paper that is jammed under the transfer unit ECC162 If you cannot find the jammed paper look inside the machine 3 Using both hands carefully push up the front cover until it closes ECC117 When closing the front cover push the upper area of the cover firmly After closing the cover check that the error is cleared 10 Troubleshooting 364 ...

Page 367: ... a paper jam occurs in the ADF follow the procedure below to remove the jammed paper 1 Open the ADF cover ECC163 2 Gently pull the jammed paper to remove it Be careful not to pull the original too hard as it may rip ECC164 3 Close the ADF cover and the cover of the input tray for ADF ECC165 Removing Paper Jams 365 ...

Page 368: ...if there is any original remaining in the ADF gently pull the jammed paper to remove it Be careful not to hold the input tray when lifting the ADF Doing so may damage the tray ECC166 5 Close the ADF 10 Troubleshooting 366 ...

Page 369: ...nfirm that they are not damaged The port connection is not established correctly 1 In the Windows Start menu click Windows System and then Control Panel 2 In the Hardware and Sound category click View devices and printers 3 Right click the icon of the machine and then click Printer properties 4 Click the Ports tab and then make sure that the port is set as a USB or network printer When You Cannot ...

Page 370: ...verse the top and bottom of the paper and put it back in the tray Paper jams occur frequently If there are gaps between the paper and the side or end fences of the paper tray or the paper guides of the bypass tray adjust the side or end fences of the paper tray or the paper guides of the bypass tray to remove the gaps Avoid printing on both sides of paper when printing images that contain large so...

Page 371: ...r when there is none left in the tray Paper gets wrinkles Paper is damp Use paper that has been stored properly See page 62 Supported Paper Paper is too thin See page 62 Supported Paper If there are gaps between the paper and the side or end fences of the paper tray or the paper guides of the bypass tray adjust the side or end fences of the paper tray or the paper guides of the bypass tray to remo...

Page 372: ...per size See page 48 Loading Paper Images are printed diagonally to the pages DAC572 If there are gaps between the paper and the side or end fences of the paper tray or the paper guides of the bypass tray adjust the side or end fences of the paper tray or the paper guides of the bypass tray to remove the gaps 10 Troubleshooting 370 ...

Page 373: ...matches the type of paper loaded See page 60 Specifying Paper Type and Paper Size Using the Printer Driver A non genuine print cartridge is being used Refilled or non genuine print cartridge reduces print quality and can cause malfunctions Use genuine print cartridge only An old print cartridge is being used Print cartridge should be opened before their expiration date and used within six months o...

Page 374: ... select Raster in the Graphics Mode list When printing graphics the output and the screen are different To print accurately specify the printer driver setting to print without using the graphics command For details about specifying the printer driver setting see the printer driver Help Images are cut off or excess is printed Use the same size paper selected in the application If you cannot load pa...

Page 375: ...r Change the dithering settings on the printer driver For details about the dithering settings see the printer driver Help If the problem persists specify the settings of the application in which the image was created to change the thickness of the lines Print Quality Problems 373 ...

Page 376: ...o Check that the latest printer driver is being used A print job is canceled Printing on Legal size paper may be canceled if the printing is performed with a certain print quality setting If using the PCL printer driver set Gradation in Print Quality to Speed or Standard If using the PostScript 3 printer driver set Print Quality to Standard or High Quality For details see the printer driver Help I...

Page 377: ... System Settings A Locked Print file is canceled Only when using PCL 5c 6 The Locked Print file has too many pages or it is too large Reduce the number of pages to print or print with a lower setting for Gradation in Print Quality For details see the printer driver Help There is a considerable delay between the print start command and actual printing Processing time depends on data volume High vol...

Page 378: ...n the computer s display When you use some functions such as enlargement and reduction the layout of the image might be different from that displayed in the computer display Check that the page layout settings are properly configured in the application Make sure the paper size selected in the printer properties dialog box matches the size of the paper loaded For details see the printer driver Help...

Page 379: ... on If the color still appears different on the printout perform the Color Registration under System Settings For details see page 235 System Settings If this procedure fails to resolve the problem contact your sales or service representative Color changes extremely when adjusted with the printer driver Only when using PCL 5c 6 Do not make extreme settings for the color balance under the Print Qua...

Page 380: ...idge is almost empty If Repl Rqrd Print Cart X X indicates the toner color appears on the screen replace the indicated print cartridge Condensation may have occurred If rapid change in temperature or humidity occurs use this machine only after it has acclimatized Toner smears appear on the print side of the page The paper setting may not be correct For example although you are using thick paper th...

Page 381: ...leaning the Exposure Glass and page 343 Cleaning the Auto Document Feeder If the lines remain even after cleaning contact your service representative Horizontal lines appear on the printed paper Impact can cause lines to appear on printed paper and other malfunctions Protect the printer from impact at all times especially while it is printing If lines appear on prints turn the printer off wait a f...

Page 382: ...e paper other than standard paper Wipe any paper dust off both the paper tray and registration roller See page 339 Cleaning the Registration Roller and Paper Tray Colorless dots appear on solid color printouts Change the paper type currently selected in the Paper Type settings and then print Eg Recycled Paper to Thin Paper to Plain Paper See page 56 Specifying Paper Type and Paper Size Using the C...

Page 383: ... Solid lines are printed as broken lines Only when using PostScript 3 Change the Dithering setting in the printer driver s dialog box See the printer driver Help Fine dot patterns do not print Only when using PostScript 3 Change the Dithering setting in the printer driver s dialog box See the printer driver Help Solid areas lines or text are shiny or glossy when created as a mixture of cyan magent...

Page 384: ...page 17 Guide to Components Prints do not stack properly The paper being used may be damp Use paper that has been stored properly See page 62 Supported Paper Pull up the appropriate stop fence forward fence for A4 Letter rear fence for Legal size prints See page 17 Guide to Components Select Curl Prevented in Curl Prevention Mode under System Settings The printed paper is curled Load the paper ups...

Page 385: ...ution The toner has run out and printing has stopped When the Continue printing message appears on the control panel pressing Yes allows you to print a few more pages but the print quality of those pages may be lower Printer Problems 383 ...

Page 386: ...h humidity Place the original on the exposure glass and then place two or three sheets of white paper on top of it Leave the ADF open when copying A moire pattern is produced The original probably has heavily lined or dotted areas Switching the setting for image quality between Photo and Text Photo may eliminate the moire pattern See page 120 Specifying Scan Settings for Copying The printed copy i...

Page 387: ...Solution Photocopied pages are not in correct order On the control panel change the Sort setting under copy settings to collate pages as you require For details about Sort see page 217 Copier Settings Copied pages are too dark or too light Adjust the image density See page 120 Adjusting Image Density Cannot make copies with satisfactory tones Adjust the tone in Color Adjustment in Copier Settings ...

Page 388: ...e exposure glass make sure that toner or correction fluid is dry The scanned image is distorted or out of position The original was moved during scanning Do not move the original during scanning The scanned image is upside down The original was placed upside down Place the original in the correct orientation See page 76 Placing Originals The scanned image is blank The original was placed with the ...

Page 389: ...e the original in the correct orientation See page 76 Placing Originals Printed or sent images are spotty The exposure glass exposure glass exposure glass cover or guide plate of the ADF is dirty Clean them For details about how to clean the machine see page 342 Cleaning the Exposure Glass Make sure ink or correction fluid is dry before placing originals Reception is possible but transmission is n...

Page 390: ...line may be disconnected Check if the telephone line is properly connected to the machine For details see Setup Guide The Receiving File indicator lights up and the received document is not printed The machine cannot print because it is out of paper or toner Load paper into the tray Add toner The paper tray does not contain paper of the right size Load paper of the right size in the paper tray The...

Page 391: ...re loading them Alternatively feed the sheets into the machine one at a time Printed copies are together resulting in jams Sheets are sticking together Fan the sheets thoroughly before loading them Alternatively feed the sheets into the machine one at a time Copy paper becomes creased Printed paper is being used Do not load sheets that have already been copied or printed The paper is too thin Use ...

Page 392: ...machine Error Report An Error Report is printed if a document cannot be successfully sent or received Possible causes include a problem with the machine or noise on the telephone line If an error occurs during transmission resend the original If an error occurs during reception ask the sender to resend the document If an error happens frequently contact your service representative The Page column ...

Page 393: ...cation is not sent to the sender You can select to send Error Notification Email using Web Image Monitor For details see page 295 Configuring the Network Settings If Error Notification Email cannot be sent the Error Report E mail is printed by the machine If an error occurs when an e mail is received via SMTP the SMTP server sends an error notification e mail to the originator of the document Serv...

Page 394: ...nals 1XXX21 The line could not be connected correctly Check if the telephone line is properly connected to the machine Disconnect the telephone line cord from the machine and connect the cord to a telephone Check if you can make calls using the telephone If you cannot make calls this way contact your telephone company If the problem persists contact your sales or service representative 1XXX22 to 1...

Page 395: ...tain A4 Letter or Legal size paper Load valid size paper in the tray and configure the paper size settings under Paper Settings accordingly A cover or tray was open Close the cover or tray There was a paper jam Remove the jammed paper See page 357 Removing Paper Jams A print cartridge was empty Replace the print cartridge See page 321 Replacing the Print Cartridge The received fax was too large As...

Page 396: ...twork Settings 3XXX13 E mail transmission failed while sending an Internet Fax There was an error in the part header of the e mail Check if the network settings such as the IP address DNS and SMTP settings have been configured properly make sure that no double byte character is used See page 295 Configuring the Network Settings 3XXX14 E mail transmission failed while sending an Internet Fax There ...

Page 397: ...il reception failed while receiving an Internet Fax There was an error in the part header of the e mail Ask the sender to check the e mail settings The e mail had an invalid Content Type or an unsupported type of file such as PDF or JPEG was received Ask the sender to check the file type 4XXX25 E mail reception failed while receiving an Internet Fax There was an error in the text part of the part ...

Page 398: ...e was not supported or the width of the TIFF file was that of A3 or B4 paper Ask the sender to check the TIFF file 4XXX45 A TIFF file could not be received via Internet Fax properly The format of the TIFF file was other than TIFF S F Ask the sender to check the TIFF file 4XXX46 The machine memory reached its capacity while receiving an Internet Fax The fax was too large Ask the sender to resend th...

Page 399: ...receiving data Pages are not printed The interface cable is not connected correctly Reconnect the cable Check that the interface cable is the correct type Strange noise is heard The supplies are not properly installed If Auto Cleaning in System Settings is set to On the machine automatically cleans its interior periodically Confirm that the supplies are properly installed Wait until the cleaning h...

Page 400: ...inter may be offline The procedure in this section is an example based on Windows 10 The actual procedure may vary depending on the operating system you are using 1 On the Start menu select Control Panel under Windows System 2 Click View devices and printers 3 Click the machine s icon and then click See what s printing 4 Click Printer on the menu bar and then uncheck Use Printer Offline If any of ...

Page 401: ...nistrator Tools menu 4 Press IPV4 Configuration 5 Press IPV4 DHCP 6 Select Active to automatically obtain the IP address or Inactive to specify the IP address manually If you have selected Active proceed to Step 11 7 Enter the machine s IPv4 address in IP Address 8 Enter the subnet mask in Subnet Mask 9 Enter the gateway address in Gateway Address 10 Press OK 11 Turn off the machine and then turn ...

Page 402: ...lly If you have selected Active proceed to Step 12 7 Press Manually Set Address 8 Enter the machine s IPv6 address in Manually Set Address 9 Enter the prefix length in Prefix Length 10 Enter the gateway address in Gateway Address 11 Press OK 12 Turn off the machine and then turn it back on Setup is completed 11 Configuring Network Settings 400 ...

Page 403: ...hecking the SSID and encryption key The SSID and Encryption key for the router access point may be printed on a label affixed to the router access point For details about the SSID and Encryption key refer to the router access point manual Configuring settings using the control panel Make sure the Ethernet cable is not connected to the machine 1 Check that the router access point is working correct...

Page 404: ...ck under Administrator Tools menu 11 Press Setup Wizard 12 Press the SSID of the router access point from the searched SSID list 13 Enter the encryption key using the number keys and then press the Connect As the passphrase you can enter either 8 to 63 ASCII characters 0x20 0x7e or 64 hexadecimal digits 0 9 A F a f 14 Check the result Connection has succeeded Configuring the Wi Fi settings is comp...

Page 405: ...enu 6 Press Wi Fi Enable 7 Press Enable 8 Turn off the machine and then turn it back on 9 Press the wireless LAN icon 10 Enter the password using the number keys and then press OK You can display the software keyboard by double tapping the entry area on the display A password for accessing the Wi Fi Configuration menu can be specified in Admin Tools Lock under Administrator Tools menu 11 Press WPS...

Page 406: ...n displayed in Step 12 Check the configuration for the router access point then try the connection again Using a PIN Code A router access point is needed to set up a connection To establish a connection using the PIN code use a computer that is connected to the router access point Make sure the Ethernet cable is not connected to the machine 1 Check that the router access point is working correctly...

Page 407: ... using the number keys and then press OK You can display the software keyboard by double tapping the entry area on the display A password for accessing the Wi Fi Configuration menu can be specified in Admin Tools Lock under Administrator Tools menu 12 Press WPS 13 Press PIN 14 Check the PIN code Write down the PIN code in case you might forget it 15 Enter the machine s PIN code 8 digits on the rou...

Page 408: ...ome key to return to the initial screen Configuring the Wi Fi settings is complete Connection has failed Press OK to return to the screen displayed in Step 13 Check the configuration for the router access point then try the connection again 11 Configuring Network Settings 406 ...

Page 409: ... disable IPsec under Administrator Tools on the control panel and then access Web Image Monitor For details about specifying the IPsec settings using Web Image Monitor see page 312 Configuring the IPsec Settings For details about enabling and disabling IPsec using the control panel see page 251 Administrator Tools Settings Encryption and Authentication by IPsec IPsec consists of two main functions...

Page 410: ...key The authentication algorithm and authentication key are specified automatically Some operating systems use the term Compliance in place of Authentication Security Association This machine uses encryption key exchange as the key setting method With this method agreements such as the IPsec algorithm and key must be specified for both sender and receiver Such agreements form what is known as an S...

Page 411: ...ess Web Image Monitor For details about disabling IPsec using the control panel see page 251 Administrator Tools Settings Specifying Encryption Key Exchange Settings This function is available only when an administrator password is specified 1 Start the web browser and access the machine by entering its IP address The top page of Web Image Monitor appears 2 Click IPsec Settings 3 Click the IPsec P...

Page 412: ...ctivate the default response rule check box and then click Next 7 Select Edit properties and then click Finish 8 In the General tab click Settings 9 In Authenticate and generate a new key after every enter the same validity period in minutes that is specified on the machine in IKE Life Time and then click Methods 10 Confirm that the Encryption Algorithm Encryption Hash Algorithm Integrity and IKE ...

Page 413: ...ption ESP and configure the following settings Set the value of Integrity algorithm to the same value as the Authentication Algorithm for ESP specified on the machine Set the value of Encryption algorithm to the same value as the Encryption Algorithm for ESP specified on the machine 32 When AH is selected for the machine in Security Protocol under IPsec Settings select Data and address integrity w...

Page 414: ...that you have just created right click on it and then click Assign IPsec settings on the computer are enabled To disable the computer s IPsec settings select the security policy right click and then click Un assign Enabling and Disabling IPsec Using the Control Panel This function is available only when an administrator password is specified 1 Press the Setting icon on the Home screen 2 Press Admi...

Page 415: ...idge supplied with this machine If this cartridge is not initially used the following problems may occur Rpl Rqrd Soon Print Cart X will be displayed before the toner runs out Repl Rqrd Print Cart X will be displayed when the toner runs out but instead the printed image suddenly becomes pale or blurred The lifetime of the photo conductor which is built into the print cartridge is taken into accoun...

Page 416: ...ocess Laser electrostatic transfer Maximum paper size for scanning using the exposure glass A4 Letter 81 2 11 inches Maximum paper size for scanning using the ADF Legal 81 2 14 inches Maximum paper size for printing Legal 81 2 14 inches Warm up time 23 C 71 6 F 20 seconds or less Paper sizes For details see page 62 Supported Paper Paper type For details see page 62 Supported Paper Paper output cap...

Page 417: ... consumption The power level when the main switch is turned off and the power cord is plugged into an outlet 1 W or less Maximum 1300 W or less Ready 34 5 W During printing Color 469 W B W 428 W Noise emission Sound power level Stand by 29 8 dB A During printing Color 64 4 dB A B W 63 6 dB A Sound pressure level Stand by 20 4 dB A During printing Color 53 5 dB A B W 53 0 dB A Machine dimensions Wi...

Page 418: ...der Printer Function Specifications Item Description Printing speed Black and white 25 pages per minute Simplex Letter 13 5 pages per minute Duplex Letter Color 25 pages per minute Simplex Letter 13 5 pages per minute Duplex Letter Resolution 600 600 dpi First print speed 10 seconds or less Interface Ethernet 10BASE T 100BASE TX USB 2 0 Wi Fi Printer language PCL6 PCL5c PostScript3 Fonts PCL6 PCL5...

Page 419: ...value Multiple copy speed Countries other than European countries When copying multiple simplex originals simplex printing 25 pages per minute A4 25 pages per minute Letter 81 2 11 inches When copying multiple copies of simplex originals one by one simplex printing Black and white 20 pages per minute Full Color 12 pages per minute When copying multiple copies of two sided originals one by one dupl...

Page 420: ...7 mm 8 5 11 7 inches ADF 216 356 mm 8 5 14 inches Maximum resolution when scanning from the control panel Scan to E mail Scan to FTP Scan to Folder Scan to USB Exposure glass 600 600 dpi ADF 300 300 dpi Maximum resolution when scanning from a computer TWAIN Exposure glass 19200 19200 dpi ADF 600 600 dpi Maximum resolution when scanning from a computer WIA 600 600 dpi Gradation Input 16 bit color p...

Page 421: ...book Maximum 100 items Number of redials 1 Fax Function Specifications Fax transmission and reception Item Description Access line Public switched telephone networks PSTN Private branch exchange PBX Transmission mode ITU T Group 3 G3 Scan line density 8 dots per mm 3 85 line per mm 200 100 dpi 8 dots per mm 7 7 line per mm 200 200 dpi Transmission time 3 seconds 8 dots per mm 3 85 line per mm 33 6...

Page 422: ...nd reception Item Description Interface Ethernet 10BASE T 100BASE TX Wi Fi Communication protocols Transmission SMTP TCP IP Reception POP3 TCP IP Transmission function E mail E mail format Single Multi part MIME Conversion Attached file forms transmission TIFF S MH encoding Attached file forms reception TIFF S TIFF F MH MR MMR encoding Authentication method SMTP AUTH POP before SMTP A POP Original...

Page 423: ...ransmission SMTP TCP IP Reception POP3 TCP IP E mail format Format MIME Base64 Content Type Image tiff Multipart mixed text plain Image tiff attached file forms Data format Profile TIFF S Encoding MH Original size A4 Resolution dpi 200 100 200 200 Paper Feed Unit TK1220 Paper capacity 500 sheets Paper size For details see page 62 Supported Paper Specifications of the Machine 421 ...

Page 424: ...Dimensions Width Depth Height 400 450 127 mm 15 8 17 8 5 inches Paper weight For details see page 62 Supported Paper Weight Less than 4 kg 8 9 lb 12 Appendix 422 ...

Page 425: ...will become impossible For easy replacement we recommend you purchase and store extra print cartridges The actual number of printable pages varies depending on the image volume and density number of pages printed at a time paper type and paper size used and environmental conditions such as temperature and humidity Print cartridges may need to be changed sooner than indicated above due to deteriora...

Page 426: ... actual number of printable pages varies depending on the image volume and density number of pages printed at a time paper type and paper size used and environmental conditions such as temperature and humidity If the waste toner bottle is not changed when necessary printing will become impossible For easy replacement we recommend you purchase and store extra waste toner bottles 12 Appendix 424 ...

Page 427: ...ment and human health which could otherwise result from inappropriate handling Recycling of products helps to conserve natural resources and protect the environment For more detailed information on collection and recycling systems for this product please contact the shop where you purchased it your local dealer or sales service representatives All Other Users If you wish to discard this product pl...

Page 428: ...d electronic products but also batteries and accumulators Please dispose of them correctly at your local community waste collection recycling centre Environmental Advice for Users mainly Europe Users in the EU Switzerland and Norway Consumables yield Please refer to either the User s Manual for this information or the packaging of the consumable Recycled paper The machine can use recycled paper wh...

Page 429: ...tricity costs by switching to Ready mode after it prints the last page If required it can immediately print again from this mode If no additional prints are required and a specified period of time passes the device switches to an energy saving mode In these modes the machine consumes less power watts If the machine is to print again it needs a little longer to return from an energy saving mode tha...

Page 430: ...nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment is not capable under all operating conditions of correct operation at the higher speeds for which...

Page 431: ...ncrease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Caution Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This transmitter m...

Page 432: ... This equipment uses the RJ11C USOC jack 3 A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation inst...

Page 433: ...on the line and briefly explain to the dispatcher the reason for the call before hanging up 2 Perform such activities in the off peak hours such as early morning hours or late evenings The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including FAX machines to send any message unless such message clearly contains in a margin...

Page 434: ...ent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est susceptible d en compromettre le fonctionnement Cet EUT est conforme à la norme...

Page 435: ... Canada L indice d équivalence de la sonnerie IES sert à indiquer le nombre maximal de dispositifs qui peuvent être raccordés à une interface téléphonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs à la seule condition que la somme des IES de tous les dispositifs n excède pas cinq ENERGY STAR Program ENERGY STAR Program Requirements for Imaging Equip...

Page 436: ...riod of time specified for this setting is passed Power consumption is lower in Energy Saver mode 2 than in Energy Saver mode 1 but it takes longer to recover from Energy Saver mode 2 than from Energy Saver mode 1 After printing in Energy Saver mode 2 the power is turned off without waiting for 1 minute Specifications Energy Saver mode 1 Power Consumption 1 26 5 W 26 9 W Default Time 30 seconds Re...

Page 437: ... 24 hours continuously the machine automatically returns to normal state and performs self maintenance mainly Europe The power is automatically switched off if the machine is left idle in standby mode for 2 hours Information for This Machine 435 ...

Page 438: ...t is a registered trademark of Red Hat Inc Wi Fi and Wi Fi Direct are registered trademarks of Wi Fi Alliance The proper names of Internet Explorer 10 and 11 are as follows Internet Explorer 10 Internet Explorer 11 The proper name of Edge is Microsoft EdgeTM The proper names of the Windows operating systems are as follows The product names of Windows 8 1 are as follows Microsoft Windows 8 1 Micros...

Page 439: ...icrosoft Windows Server 2019 Essentials Microsoft Windows Server 2019 Standard The product names of Windows Server 2022 are as follows Microsoft Windows Server 2022 Datacenter Azure Edition Microsoft Windows Server 2022 Datacenter Microsoft Windows Server 2022 Standard Other product names used herein are for identification purposes only and might be trademarks of their respective companies We disc...

Page 440: ...12 Appendix 438 ...

Page 441: ...uration page 259 Using the control panel 215 Confirming information Printer driver settings 85 Consumables 423 Control panel 22 Copier mode screen 100 Copier settings 217 Copy 2 sided copy 107 112 Basic operation 102 Combine 107 112 Enlarge 105 ID Card copy 117 Reduce 105 Scan settings 120 Specifications 417 Counter information 274 Cover sheet 199 D Date and time settings 173 319 Date setting 319 ...

Page 442: ...ancel 89 L LAN Fax 194 Language 272 List of Option 14 Lists 213 259 316 Loading paper 48 Locked Print 92 M Machine information 277 Maintaining the machine Cleaning the machine 333 336 342 343 Replacing the print cartridge 321 Maintenance page 259 316 mDNS setting 297 Memory transmission 180 Menu chart 216 Messages 347 Model specific information 12 Moving 345 Multi access 37 N Network application 2...

Page 443: ... settings 317 Resolution 166 192 Restore settings 319 Restrict user function 289 293 S SA Security Association 408 Scan Registering destinations 136 SANE 163 Scan settings 164 Scan to USB 148 TWAIN 156 WIA 159 Scan destinations 136 142 147 287 Scan size 164 Scan to E mail 136 Scan to Folder 136 Scan to FTP 136 Scanner destination list 259 316 Scanner function 418 Scanner journal 259 Scanner mode s...

Page 444: ...roubleshooting 384 386 387 Error and status messages on the screen 347 Other problems 367 368 371 374 397 TWAIN scanning 156 U User code 293 User restriction 14 W Waste toner bottle 326 424 Web Image Monitor 270 What you can do with this machine Copier function 99 Fax function 169 Printer function 81 Scanner function 123 Wireless LAN settings 306 Wireless settings 306 442 ...

Page 445: ...MEMO 443 ...

Page 446: ...MEMO 444 EN GB EN US EN AU M0EQ 8504A ...

Page 447: ......

Page 448: ...EN GB EN US EN AU M0EQ 8504A 2021 2022 Ricoh Co Ltd ...

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